--- title: Botpress Reviews meta\_title: 'Botpress Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 508 reviews by the users' company size, role or industry to find out how Botpress works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 508 scale: '5' date\_modified: '2026-08-11' parent\_category: name: AI Agents url: https://www.g2.com/categories/ai-agents ---

### Botpress Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **ease of use** of Botpress, enabling quick chatbot creation without the need for coding skills. [(130 mentions)](https://www.g2.com/products/botpress/reviews?filters%5Bsentiment_snippet%5D=1253814&qs=pros-and-cons#reviews)

Users appreciate the **flexible features** of Botpress, enabling rapid development of sophisticated AI-driven chatbots seamlessly integrated into their platforms. [(89 mentions)](https://www.g2.com/products/botpress/reviews?filters%5Bsentiment_snippet%5D=1252724&qs=pros-and-cons#reviews)

Users commend the **multiple tool integrations** of Botpress, simplifying chatbot implementation and enhancing adaptability to needs. [(74 mentions)](https://www.g2.com/products/botpress/reviews?filters%5Bsentiment_snippet%5D=1254503&qs=pros-and-cons#reviews)

Users value the **easy integrations** of Botpress, enhancing adaptability with tools like WhatsApp and Slack seamlessly. [(72 mentions)](https://www.g2.com/products/botpress/reviews?filters%5Bsentiment_snippet%5D=1254126&qs=pros-and-cons#reviews)

Users praise the **intuitive interface** of Botpress, making chatbot creation easy for everyone, including non-developers. [(66 mentions)](https://www.g2.com/products/botpress/reviews?filters%5Bsentiment_snippet%5D=1250933&qs=pros-and-cons#reviews)

Users face a **steep learning curve** with Botpress due to lack of guides and complex setup issues. [(59 mentions)](https://www.g2.com/products/botpress/reviews?filters%5Bsentiment_snippet%5D=1254460&qs=pros-and-cons#reviews)

Users face **limited features** in Botpress, struggling with conversation management and lacking essential functionality for effective support. [(32 mentions)](https://www.g2.com/products/botpress/reviews?filters%5Bsentiment_snippet%5D=1252705&qs=pros-and-cons#reviews)

Users struggle with **missing essential features** in Botpress, hindering effective conversation management and support capabilities. [(32 mentions)](https://www.g2.com/products/botpress/reviews?filters%5Bsentiment_snippet%5D=1251216&qs=pros-and-cons#reviews)

Users find the **steep learning curve** of Botpress challenging, particularly for complex customizations beyond basic features. [(30 mentions)](https://www.g2.com/products/botpress/reviews?filters%5Bsentiment_snippet%5D=1252472&qs=pros-and-cons#reviews)

Users find the **poor documentation** frustrating, leading to confusion and wasted time troubleshooting issues with Botpress. [(28 mentions)](https://www.g2.com/products/botpress/reviews?filters%5Bsentiment_snippet%5D=1253525&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Botpress

##### 1. Ease of Use

Users value the **ease of use** of Botpress, enabling quick chatbot creation without the need for coding skills.
[
See 130 mentions
](https://www.g2.com/products/botpress/reviews?filters%5Bsentiment_snippet%5D=1253814&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Muhammad Junaid A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muhammad Junaid A.")
MA

Muhammad Junaid A.

Small-Business (50 or fewer emp.)

4.0/5

"The interface is good and it is easy to learn."

What do you like about Botpress?

UI looks awesome. The support is more responsive. There are new integrations.

 ![Jason A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason A.")
JA

Jason A.

Small-Business (50 or fewer emp.)

4.5/5

"Consistent, Cost-Effective Call Center Solution"

What do you like about Botpress?

What I like most about Botpress is the repeatability, which is great and makes it easy to train and get running without needing much monitoring. Their

##### 2. Features

Users appreciate the **flexible features** of Botpress, enabling rapid development of sophisticated AI-driven chatbots seamlessly integrated into their platforms.
[
See 89 mentions
](https://www.g2.com/products/botpress/reviews?filters%5Bsentiment_snippet%5D=1252724&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Robert H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert H.")
 H

Robert H.

3.5/5

"Responsive Support, But Lacking Conversation Management"

What do you like about Botpress?

I appreciate that the Botpress team is quick to respond to issues and open to feedback. They consider implementing suggestions, which is great because

 ![Borja G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Borja G.")
BG

Borja G.

4.0/5

"Effective and Flexible Chatbot Platform with Minor Quirks"

What do you like about Botpress?

I like Botpress for its use of native AI features and how well they are embedded. The UI and functionality are intuitive and close to low code, yet ve

##### 3. Integrations

Users commend the **multiple tool integrations** of Botpress, simplifying chatbot implementation and enhancing adaptability to needs.
[
See 74 mentions
](https://www.g2.com/products/botpress/reviews?filters%5Bsentiment_snippet%5D=1254503&qs=pros-and-cons#reviews)

See Related User Reviews

 ![sherif s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "sherif s.")
SS

sherif s.

Small-Business (50 or fewer emp.)

5.0/5

"Good Solution for Handling My Business Chats"

What do you like about Botpress?

What I like most about Botpress is how quickly it connects with Meta platforms, making deployment fast and efficient. It gives a strong, smooth start

 ![João Pedro A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "João Pedro A.")
JA

João Pedro A.

Small-Business (50 or fewer emp.)

4.5/5

"Easy Custom Integrations That Fit Our Workflow"

What do you like about Botpress?

I like the way I can build custom integrations.

##### 4. Easy Integrations

Users value the **easy integrations** of Botpress, enhancing adaptability with tools like WhatsApp and Slack seamlessly.
[
See 72 mentions
](https://www.g2.com/products/botpress/reviews?filters%5Bsentiment_snippet%5D=1254126&qs=pros-and-cons#reviews)

See Related User Reviews

 ![sherif s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "sherif s.")
SS

sherif s.

Small-Business (50 or fewer emp.)

5.0/5

"Good Solution for Handling My Business Chats"

What do you like about Botpress?

What I like most about Botpress is how quickly it connects with Meta platforms, making deployment fast and efficient. It gives a strong, smooth start

 ![João Pedro A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "João Pedro A.")
JA

João Pedro A.

Small-Business (50 or fewer emp.)

4.5/5

"Easy Custom Integrations That Fit Our Workflow"

What do you like about Botpress?

I like the way I can build custom integrations.

##### 5. Intuitive

Users praise the **intuitive interface** of Botpress, making chatbot creation easy for everyone, including non-developers.
[
See 66 mentions
](https://www.g2.com/products/botpress/reviews?filters%5Bsentiment_snippet%5D=1250933&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Muhammad Junaid A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muhammad Junaid A.")
MA

Muhammad Junaid A.

Small-Business (50 or fewer emp.)

4.0/5

"The interface is good and it is easy to learn."

What do you like about Botpress?

UI looks awesome. The support is more responsive. There are new integrations.

 ![Dr. Chandra Prakash G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Chandra Prakash G.")
DG

Dr. Chandra Prakash G.

Small-Business (50 or fewer emp.)

5.0/5

"Anyone Can Build Easy AI Chatbots—Plus $5/Month in AI Credits"

What do you like about Botpress?

Basically, what I like about the studio here is that anyone can create a bot, whether they come from a tech background or not. The AI chatbots are als

### 5 Cons or Disadvantages of Botpress

##### 1. Learning Curve

Users face a **steep learning curve** with Botpress due to lack of guides and complex setup issues.
[
See 59 mentions
](https://www.g2.com/products/botpress/reviews?filters%5Bsentiment_snippet%5D=1254460&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Jason A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason A.")
JA

Jason A.

Small-Business (50 or fewer emp.)

4.5/5

"Consistent, Cost-Effective Call Center Solution"

What do you dislike about Botpress?

The voices for the AI agents weren't as good as we were hoping. They seem to be slowly getting better, but you can still tell it's an AI. People call

 ![Toby N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toby N.")
TN

Toby N.

4.5/5

"Empowers Non-Coders with Powerful Chatbot Capabilities"

What do you dislike about Botpress?

I would love to see more support from an AI when actually building code inside the studio so it can check debugs or suggest different things as I'm do

##### 2. Limited Features

Users face **limited features** in Botpress, struggling with conversation management and lacking essential functionality for effective support.
[
See 32 mentions
](https://www.g2.com/products/botpress/reviews?filters%5Bsentiment_snippet%5D=1252705&qs=pros-and-cons#reviews)

See Related User Reviews

 ![sherif s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "sherif s.")
SS

sherif s.

Small-Business (50 or fewer emp.)

5.0/5

"Good Solution for Handling My Business Chats"

What do you dislike about Botpress?

What I dislike about Botpress is that it struggles to accurately understand and translate text from images, often extracting incorrect data. It also

 ![Robert H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert H.")
 H

Robert H.

3.5/5

"Responsive Support, But Lacking Conversation Management"

What do you dislike about Botpress?

Conversation management is a big struggle. Botpress is coming out with a new tool called Desk, but it's still not fully featured. The biggest issue is

##### 3. Missing Features

Users struggle with **missing essential features** in Botpress, hindering effective conversation management and support capabilities.
[
See 32 mentions
](https://www.g2.com/products/botpress/reviews?filters%5Bsentiment_snippet%5D=1251216&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Robert H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert H.")
 H

Robert H.

3.5/5

"Responsive Support, But Lacking Conversation Management"

What do you dislike about Botpress?

Conversation management is a big struggle. Botpress is coming out with a new tool called Desk, but it's still not fully featured. The biggest issue is

 ![Daniel L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel L.")
DL

Daniel L.

Small-Business (50 or fewer emp.)

5.0/5

"Incredibly Easy to Use yet need some improvements"

What do you dislike about Botpress?

Lack of consistency, there are several bugs that must be worked around. The database engine its very basic and connecting to external databases doesnt

##### 4. Steep Learning Curve

Users find the **steep learning curve** of Botpress challenging, particularly for complex customizations beyond basic features.
[
See 30 mentions
](https://www.g2.com/products/botpress/reviews?filters%5Bsentiment_snippet%5D=1252472&qs=pros-and-cons#reviews)

See Related User Reviews

JW

Jack W.

Small-Business (50 or fewer emp.)

4.0/5

"Empowers Automation with Essential Features"

What do you dislike about Botpress?

I had some issues with Botpress on my computer running Windows 7, where certain features like transition and condition options were invisible. Also, I

 ![Eudald C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eudald C.")
EC

Eudald C.

Small-Business (50 or fewer emp.)

4.0/5

"Powerful, Customizable Platform with a Learning Curve and Room for Better Support"

What do you dislike about Botpress?

While Botpress is feature-rich, it can feel overwhelming at first for beginners. The documentation, though extensive, sometimes lacks real-world examp

##### 5. Poor Documentation

Users find the **poor documentation** frustrating, leading to confusion and wasted time troubleshooting issues with Botpress.
[
See 28 mentions
](https://www.g2.com/products/botpress/reviews?filters%5Bsentiment_snippet%5D=1253525&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Muhammad Junaid A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muhammad Junaid A.")
MA

Muhammad Junaid A.

Small-Business (50 or fewer emp.)

4.0/5

"The interface is good and it is easy to learn."

What do you dislike about Botpress?

Please allow using node modules in code nodes. Cannot use require or import. It is a highly requested feature, and it is still not added :(

 ![Abhinav W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhinav W.")
AW

Abhinav W.

Enterprise (\> 1000 emp.)

5.0/5

"Easy to Use with Proactive, Helpful Support"

What do you dislike about Botpress?

Nothing much to add at this point. Although the product has evolved a lot, the documentation feels like it has been left a little behind.

 ![Suraj T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suraj T.")
ST

Suraj T.

Customer Success Engineer - 1

Mid-Market (51-1000 emp.)

8/25/2025

"A Flexible AI Chatbot Builder with Strong Customization Options"

4.5/5

What do you like best about Botpress?

What I liked best about Botpress was how easy it was to design conversations using the visual flow builder. It didn’t require deep coding knowledge, but still gave flexibility when customization was needed. I also liked that it connected with multiple channels like websites, Slack, or WhatsApp without too much extra work. The AI features, combined with rule-based flows, made it possible to handle both simple FAQs and more complex conversations effectively. Review collected by and hosted on G2.com.

What do you dislike about Botpress?

There wasn’t much to dislike, but in the beginning there was a small learning curve—especially when setting up advanced integrations. Some of the documentation felt too high-level at that time. However, once I got familiar with the platform, these challenges turned into strengths because of the flexibility it offered Review collected by and hosted on G2.com.

What problems is Botpress solving and how is that benefiting you?

In my previous organization, Botpress helped automate repetitive customer queries through self-service chatbots. Instead of support engineers handling the same basic questions, the bot guided users instantly and escalated only the complex cases. This reduced response times, improved customer satisfaction, and freed our team to focus on critical issues. The ability to integrate across multiple channels also meant customers could reach support in the way that suited them best. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Charles F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charles F.")
CF

Charles F.

CEO I guess

Small-Business (50 or fewer emp.)

2/25/2026

Guest users or non-business users of the software, not included in G2 scores.

"Feature-Rich and Consistently Impressive"

4/5

What do you like best about Botpress?

I find it highly intriguing and use it consistently. It offers a lot of features and has given access to numerous people, all of whom appreciate it. Review collected by and hosted on G2.com.

What do you dislike about Botpress?

It’s really expensive, but aside from that, I don’t really have any other dislikes. Review collected by and hosted on G2.com.

What problems is Botpress solving and how is that benefiting you?

It helps with research, and it's someone you can go to for advice. Review collected by and hosted on G2.com.

Show More

3/3/2026
Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
AC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

10/8/2025

"Nice tool to build AI Chatbots with complex workflows"

4/5

What do you like best about Botpress?

The platform offers highly configurable workflows, allowing for a great deal of customization. Its logs management system is well defined, which is especially helpful when building and monitoring workflows. The inclusion of built-in agents makes it easier to manage conversations efficiently. Additionally, there are numerous built-in functionalities that further enhance its usability. Review collected by and hosted on G2.com.

What do you dislike about Botpress?

The platform has a steep learning curve, which can make it challenging to get started. Additionally, the system prompts have specific behaviors that are not clearly documented, so you have to discover them on your own—there are even some bonus features that aren't mentioned anywhere else. Managing logs for production chatbots could be significantly improved, and the analytics features also have a lot of room for enhancement. Review collected by and hosted on G2.com.

What problems is Botpress solving and how is that benefiting you?

Building AI Chatbots for my websites Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Dwaipayan B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dwaipayan B.")
DB

Dwaipayan B.

Associate Analyst

Enterprise (\> 1000 emp.)

8/20/2025

"Botpress Review"

3.5/5

What do you like best about Botpress?

It's Low code capability and drag and drop interface of creating flows, I find it very handy because I can see how the flow is getting formed stepwise. Also it supports a lot of LLMs in it so it also makes it easier to build out advanced level flows Review collected by and hosted on G2.com.

What do you dislike about Botpress?

The support is available only to paid customers, also sometimes to create a complex flow, it becomes very hard to understand and use the tools provided. Review collected by and hosted on G2.com.

What problems is Botpress solving and how is that benefiting you?

Botpress is helping me to create Customer Self-service chatbots and integrate them with applications, removing the need of a 24x7 human to sit and chat and solve the minor issues Review collected by and hosted on G2.com.

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8/26/2025
Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Umar Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Umar Z.")
UZ

Umar Z.

Machine Learning Engineer

Small-Business (50 or fewer emp.)

4/18/2024

"Botpress Services Review"

4.5/5

What do you like best about Botpress?

I have been using Botpress for my Chatbot client for the last 1 months. The main plus point of this platform are:

It is quite friendly to build and easy to navigate, everything is on your thumbstep. The 2nd and the most important feature of botpress is it's AI integration in fast and feasible way. I have used many other bot platforms but Integration of AI and LLMs here in Botpress is unmatchable.

Although a lot of things need to be improved like processing time, yet as a day to day user, I highly recommend this.

Other important things, the developers team at Botpress is integrating new tools to the platform on daily basis. With every passing day, new AI automation tools and agents are coming and Botpress is a champion in integrating all these. Users can integrate make.com(an efficient automation tool), twilio(communication tool) and other GenAi tools as well. Review collected by and hosted on G2.com.

What do you dislike about Botpress?

Botpress has limited its functionalities for free-tier users which I think is an issue for the new builders. However, if we think from their angle, they are right, they have to manage all the LLMs, APIs and integration, and eventually, everything has a cost associated with it.

Second issue I face is, sometimes when the workflow structure becomes complex, the processing speed reduces. Review collected by and hosted on G2.com.

What problems is Botpress solving and how is that benefiting you?

Botpress is solving the following problems and is useful for me:

1) No or Low-code AI agent platform, easy for me having no coding background. If I have just a solid idea and Botpress, I can build a complete Saas application, thats an amzing thing.

2) Easy to use even for a non-tech guy. Everyone can make chatbots, agents, and automation assistants

3) Large Community and complete guidance on Discord server.

4) Last and the most important thing, it can integrate almost every AI tool. Imagine the impact! Review collected by and hosted on G2.com.

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5/26/2025
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Nadia N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nadia N.")
NN

Nadia N.

Freelance Interior Stylist &amp; Designer

Small-Business (50 or fewer emp.)

8/19/2025

Guest users or non-business users of the software, not included in G2 scores.

"Powerful, Easy‑to‑Implement AI Platform with Outstanding Support"

3.5/5

What do you like best about Botpress?

Botpress offers a smooth ease of implementation — I was able to go from concept to a functioning AI agent in days, thanks to its intuitive flow builder and clear documentation. Using it weekly feels seamless and the platform’s stability means I can easily iterate and deploy updates without interruptions. Review collected by and hosted on G2.com.

What do you dislike about Botpress?

While powerful, onboarding more complex automations can still require trial‑and‑error — especially when I’m pushing for highly customized integrations. I’d love to see more pre‑built templates for creative industries, so less time is spent building from scratch and more on refining the experience. Review collected by and hosted on G2.com.

What problems is Botpress solving and how is that benefiting you?

Botpress helps me to batch and repurpose creative‑driven content ideas across multiple platforms. It also automates customer support and internal data requests — cutting manual workload and response times significantly. The ease of iteration means I can update workflows daily based on feedback which had positive effect and the overall customer experience. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

AS

Astr S.

Small-Business (50 or fewer emp.)

2/25/2026

"Effortless Chatbot Creation with Botpress"

5/5

What do you like best about Botpress?

I find Botpress easy to learn and appreciate how visual the studio version is. The initial setup was also easy, which I value. Review collected by and hosted on G2.com.

What do you dislike about Botpress?

nothing actually, but maybe it could better some of its integrations Review collected by and hosted on G2.com.

What problems is Botpress solving and how is that benefiting you?

I use Botpress for creating chatbots for websites, helping them reach full info. Review collected by and hosted on G2.com.

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3/5/2026
Validated ReviewerIncentivizedSource: Seller invite

 ![Wadie B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wadie B.")
WB

Wadie B.

front end developer

Mid-Market (51-1000 emp.)

11/19/2024

"Great but needs more decent customer support"

4.5/5

What do you like best about Botpress?

I like how its community is very supportive. Review collected by and hosted on G2.com.

What do you dislike about Botpress?

The support team usually takes longer to answer. Review collected by and hosted on G2.com.

What problems is Botpress solving and how is that benefiting you?

The need for customer to send e-mails / needing human intervention to make Salesforce requests. Review collected by and hosted on G2.com.

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1/20/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
UI

Verified User in Information Technology and Services

Enterprise (\> 1000 emp.)

5/21/2025

"Effortless Chatbot Development with Integration Challenges"

4/5

What do you like best about Botpress?

I use Botpress to build chatbots, and I like that it allows for easy development with less coding involved. I appreciate the integrated code in the workflow and the smooth GPT integration, which enhances the chatbot capabilities. The initial setup of Botpress was smooth, making it user-friendly from the start. Review collected by and hosted on G2.com.

What do you dislike about Botpress?

AI issues with data extraction Review collected by and hosted on G2.com.

What problems is Botpress solving and how is that benefiting you?

Botpress makes chatbot development easy with less coding, streamlining the process. Review collected by and hosted on G2.com.

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1/21/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Shubham J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shubham J.")
SJ

Shubham J.

Software Engineer

Small-Business (50 or fewer emp.)

8/28/2025

"A Powerful and User-Friendly Conversational AI Platform"

4.5/5

What do you like best about Botpress?

Botpress provides a flexible, no-code environment to build advanced chatbots quickly. Its intuitive UI, pre-built modules, and open-source foundation make it easy for both developers and non-developers to create and deploy conversational AI solutions. Integration with channels like Slack and Facebook is seamless, and the workflow management tools save a lot of time. Review collected by and hosted on G2.com.

What do you dislike about Botpress?

Documentation could be improved for advanced use cases, and the initial learning curve can feel a bit steep for non-technical users. More onboarding guides would be helpful. Review collected by and hosted on G2.com.

What problems is Botpress solving and how is that benefiting you?

Botpress is solving the problem of complex chatbot development by providing an intuitive, no-code platform that enables rapid deployment of conversational AI solutions. This benefits our team by significantly reducing development time, allowing non-technical users to contribute to bot creation, and providing seamless integration with multiple channels, which has improved our customer engagement and support efficiency. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

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