---
title: Botkit Reviews
meta_title: 'Botkit Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Botkit works for a business like yours.
aggregate_rating:
  rating_value: 4.1
  review_count: 5
  scale: '5'
date_modified: '2026-07-02'
parent_category:
  name: Conversational Intelligence
  url: https://www.g2.com/categories/conversational-intelligence
---


# Botkit Reviews
**Vendor:** Microsoft  
**Category:** [Bot Platforms](https://www.g2.com/categories/bot-platforms)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 5
## About Botkit
Botkit is a popular open-source toolkit for creating bots for messaging platforms.




## Botkit Reviews
  ### 1. Great for building chatbots

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michael D. | Content & Email Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2023

**What do you like best about Botkit?**

What I appreciate most about Botkit is its seamless integration with major messaging platforms, providing a versatile solution for businesses to engage with customers effortlessly.

**What do you dislike about Botkit?**

I had some trouble finding resources for learning how to use Botkit, which was a bit frustrating.

**What problems is Botkit solving and how is that benefiting you?**

It's really nice to be able to build my own bot - it saves me a lot of time and is a cost saver. Also, having a bot in place ensures people reaching out get a response in a timely manner.

  ### 2. Great easy way to build slack bots

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 15, 2017

**What do you like best about Botkit?**

I was able to spin up a new slack chatbot in less than an hour.  I have used it to create multiple slack bots with integrations and each time it is easier and faster.  The documentation is really good, and its easy to understand and enhance.

**What do you dislike about Botkit?**

I did find it difficult to get the list of people from slack but that is more of a slack issue vs botkit.

**Recommendations to others considering Botkit:**

Just jump in and start using it.  The documentation is great and you can create fun things as well as work centric things.  I think you should give it a try even if you don't have a specific project in mind.

**What problems is Botkit solving and how is that benefiting you?**

We needed a few custom integrations within slack and we were able to build them ourselves.  


## Botkit Discussions
  - [What is Botkit used for?](https://www.g2.com/discussions/what-is-botkit-used-for)

- [View Botkit pricing details and edition comparison](https://www.g2.com/products/botkit/reviews?filters%5Bnps_score%5D%5B%5D=5&section=pricing&secure%5Bexpires_at%5D=2026-08-10+15%3A45%3A25+-0500&secure%5Bsession_id%5D=ba676af2-e479-4b31-927e-fdcf90c66f2f&secure%5Btoken%5D=bd41bb558eb7bd0d85f17049ca8d6316bd7d673365d27363fde4a5830f76343a&format=llm_user)

## Botkit Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Bot Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Botkit Alternatives
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