Borderless AI made joining incredibly easy. Even before I started, Will and his team walked me through everything on Zoom, making onboarding stress-free.

The platform feels intuitive and most importantly, keeps all my details and documents about my employment in one place.

What really sticks out for me is how helpful their team is. Whenever I've had a question or wasn't sure about something or something seemed a bit off, they've got back to me fast and explained everything clearly. For example, the first time I had to submit my work hours, I couldn’t figure out how to submit them properly, in the correct format, and they walked me through it step by step. I still had issues after that, so they asked me to send them my hours, and they uploaded for me. It’s quite rare you work with people who actually care enough to make everything easier for you. Review collected by and hosted on G2.com.

Honestly, can't think of much I dislike. Only small limitation that I’ve noticed is that the mobile app doesn’t allow me to see all my documents, but even that is really minor compared to the overall experience, as I can access all my docs from the web interface. Review collected by and hosted on G2.com.

I have worked with a lot of EORs in my HR career, and Borderless has really changed the experience. We have really enjoyed the ease of access on the platform, the navigation and the user experience. We have had a particularly great experience with every level and instance of customer support. In previous experience with employer of record platforms, the human customer interaction has been non-existent. Review collected by and hosted on G2.com.

Honestly, nothing to dislike here. My only hope is that as they grow, the human element will always be there. So far, I would not change anything. Review collected by and hosted on G2.com.

We moved to Borderless AI because we needed fast, accurate support...hiring internationally is nuanced, and navigating legal and compliance requirements can be tricky. The Borderless team is super connected to us, and any time something comes up — whether it’s a real issue or just a “what if” scenario — they jump in quickly and work with us to figure it out. They’re solution-oriented and always willing to help. We didn’t get that level of support from our last platform, so the difference has been really noticeable. Review collected by and hosted on G2.com.

Honestly, not much so far. If we ever raise an issue, whether it’s technical or just a potential challenge we're thinking about down the road, they’re quick to respond or brainstorm with us. That kind of responsiveness goes a long way. Review collected by and hosted on G2.com.

I really appreciate being able to talk to a human at Borderless AI. They are very open and very fast to answer any questions I have about employee life, medical insurance, savings, and benefits. I find it valuable that I can empathize with a physical person Review collected by and hosted on G2.com.

the relationship with my employer is very unclear to me. Review collected by and hosted on G2.com.

We've implemented Borderless AI a few months ago and it was truly a smooth process. The Borderless team has been there for us to guide us through each step and they have been very helpful answering any questions that were coming from our team members who were being migrated to their platform. Their platform is easy to use and navigate and their team is responsive and have a personable approach. Review collected by and hosted on G2.com.

So far, we have not uncovered any shortcomings. Review collected by and hosted on G2.com.

I find Borderless AI incredibly effective for solving cross-border payment issues, making the payable process smooth, accurate, and efficient. The integration with platforms like Workday is highly beneficial to our workflow. Setting up the software was easy, which was a great start to my experience. Review collected by and hosted on G2.com.

I'm not entirely satisfied with the pace at which new features are introduced in Borderless AI. It would be beneficial if they could expedite this process. Additionally, I find the lack of a dedicated API layer on top of their platform somewhat limiting. Review collected by and hosted on G2.com.

Payment is made in advance and the exchange rate to the peso is accurate. I also appreciate the frequency of use and the ease of integration. Review collected by and hosted on G2.com.

I have not encountered any issues with borderless AI. It truly is an awesome experience. Review collected by and hosted on G2.com.

Cloud human resource and eor. Contractor invoices and uploading timesheets Review collected by and hosted on G2.com.

Nothing really much. I am satisfied regarding human resource. Review collected by and hosted on G2.com.

Gotta say, Borderless AI has been such a great partner for us. Everything from onboarding to payroll has been super smooth, way easier than expected when hiring across borders. The platform just works and their team is on top of everything. Anytime we’ve had a question, they’re quick to respond and actually helpful (not just sending over a generic help article).

If you’re scaling globally or managing cross border teams, this is one of those tools that just makes sense Review collected by and hosted on G2.com.

Nothing so far, it's been super easy to use Review collected by and hosted on G2.com.

over all service is great and reliable. always keeping us updated Review collected by and hosted on G2.com.

dont have any dislike with borderless every question are always being answered and prioritized. Review collected by and hosted on G2.com.