---
title: Borderless AI Reviews
meta_title: 'Borderless AI Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 157 reviews by the users' company size, role or industry
  to find out how Borderless AI works for a business like yours.
aggregate_rating:
  rating_value: 4.9
  review_count: 157
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---

# Borderless AI Reviews
**Vendor:** Borderless  
**Category:** [Employer of Record (EOR) Software](https://www.g2.com/categories/employer-of-record-eor)  
**Average Rating:** 4.9/5.0  
**Total Reviews:** 157
## About Borderless AI
Borderless AI is an Employer of Record (EOR) solution, designed to simplify the complexities of global expansion. We enable organizations to hire, onboard, pay, and manage employees and contractors in over 170 countries without needing to establish local legal entities. Our platform centralizes all essential HR functions, from global payroll and benefits to tax and compliance, ensuring your company can confidently scale its workforce and streamline international operations. With Borderless AI, you gain the expertise of a global partner, allowing you to focus on your business while we handle the rest. Our features are built to support your growth, ensuring rapid and compliant global operations. Benefit from 5-day payroll processing and no salary deposits, all covered by our price match guarantee. We provide access to competitive, localized benefits packages and guarantee full adherence to global tax and labor laws. Every client receives dedicated support from a customer success manager and in-country experts, while employees enjoy a mobile app for self-service onboarding, expense management, and paystub review.



## Borderless AI Pros & Cons
**What users like:**

- Users appreciate the **ease of use** in Borderless AI, enjoying its user-friendly interface and supportive concierge service. (81 reviews)
- Users appreciate the **helpful customer support** and ease of access on Borderless AI, enhancing their overall experience. (39 reviews)
- Users praise the **fast and efficient customer support** of Borderless AI, resolving issues swiftly and effectively. (38 reviews)
- Users value the **quick response time** of Borderless AI, appreciating timely support during their hiring process. (34 reviews)
- Users appreciate the **timely salary processing** and quick support, enhancing their overall payroll experience with Borderless AI. (28 reviews)
- Users appreciate the **timely payments** from Borderless AI, often receiving funds within 24 to 48 hours. (28 reviews)
- Reliability (27 reviews)
- User Interface (25 reviews)
- Users appreciate the **speed of payments** with Borderless AI, receiving funds promptly and hassle-free. (24 reviews)
- Users highlight the **easy setup** of Borderless AI, allowing seamless onboarding and efficient management of contractor tasks. (23 reviews)

**What users dislike:**

- Users experience **delays** in workflows and KYC processes, affecting the efficiency of the Borderless AI system. (7 reviews)
- Users face **payment issues** due to a single payment method limitation and inconsistent exchange rates. (6 reviews)
- Users note **limited options** for customization and payment methods, which may restrict their desired functionalities. (5 reviews)
- Users struggle with **poor customer support** , facing difficulties in contacting representatives and receiving timely assistance. (5 reviews)
- Users experience a **steep learning curve** initially, especially with complex features, which can be overwhelming for newcomers. (3 reviews)
- Steep Learning Curve (3 reviews)
- Unclear Information (3 reviews)
- Users experience **occasional update issues** with Borderless AI, leading to temporary frustration and delays in connectivity. (3 reviews)
- Clarity Issues (2 reviews)
- Email Issues (2 reviews)

## Borderless AI Reviews
  ### 1. I already recommended Borderless to my friends so that they can apply here.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 06, 2023

**What do you like best about Borderless AI?**

They are eager to respond and help you with the issues that you have.

**What do you dislike about Borderless AI?**

So far I haven't encountered any issues with Borderless so no, Borderless doesn't have any downside for me.

**What problems is Borderless AI solving and how is that benefiting you?**

Maybe it is about the processing of payments to Presto contractors. Right now, we are receiving our invoices and payments on time.

**Official Response from Kafi Hauser:**

> Thank you for recommending Borderless AI to your friends! We are glad to hear that you have not encountered any issues with our platform. We will continue to work hard to provide a seamless experience for all our users.

  ### 2. Amazing onboarding

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alejandro V. | Personalized English/Spanish Teacher, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2025

**What do you like best about Borderless AI?**

Onboarding process and payment method and also customer support

**What do you dislike about Borderless AI?**

KYC process sometimes is delayed but easily

**What problems is Borderless AI solving and how is that benefiting you?**

Working remotely and able to receive payments on my currency and local bank

  ### 3. Very accessible and user friendly. Payment is fast and accurate.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fia Amor H. | Voice Agent Supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 06, 2023

**What do you like best about Borderless AI?**

Payment is on time and fast and accurate

**What do you dislike about Borderless AI?**

There is none to mention as I dont have any bad experience with Borderless AI.

**What problems is Borderless AI solving and how is that benefiting you?**

Its the privacy concerns which Borderless AI made possible for the users to feel secure through the authentication requirement.

**Official Response from Kafi Hauser:**

> Thank you for your positive feedback on the timely and accurate payments. We understand the importance of communication and will address the issue of inconsistent payment notification emails to provide a better experience for you.

  ### 4. Great experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin T. | Senior HR Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 20, 2024

**What do you like best about Borderless AI?**

We selected Borderless after a thorough RFP process. Borderless was the most responsive provider to our questions and concerns throughout the process and that responsivness has continued since we've started working with them. It's been pretty easy to bring someone on to the platform, but as we were setting that up, our dedicated customer service representative was always quick to answer questions we had and worked to address some unique compensation situations we had. Overall, it's been a great experience and I expect that to continue as we scale.

**What do you dislike about Borderless AI?**

There are some limitations to the platform itself (ie. selecting a custom RRSP percentage), but they've been quick to work with us to ensure our needs are met.

**What problems is Borderless AI solving and how is that benefiting you?**

Borderless has helped expand our talent pool to another country where we had previously been excluded due to lack of business entity there.

  ### 5. Every porcess is very easy and fsat, if you need support they respond quiccly adn accuarte

**Rating:** 5.0/5.0 stars

**Reviewed by:** Allison O. | Customer service representative, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 07, 2025

**What do you like best about Borderless AI?**

I can have the money directly into my local bank account

**What do you dislike about Borderless AI?**

so far everything has been good, no complains

**What problems is Borderless AI solving and how is that benefiting you?**

I can receive my payment even though the company I wrok for is foreign

  ### 6. Easy to use global contractor payments and management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 27, 2024

**What do you like best about Borderless AI?**

Borderless AI has made managing and paying our global team members seamless.

Previously, we relied on traditional banking payment tools, which were slower and more complex to manage. With Borderless, payments are quick, transparent, and fully compliant, no matter the region.

The platform’s dashboard lets us track payments in real-time, manage contractor agreements, and stay on top of tax and compliance requirements globally. The level of automation and detail in reporting has saved our team hours each month, letting us focus on scaling our operations rather than administrative work.

**What do you dislike about Borderless AI?**

Given Boderless's strong offerings, we wish we could centralize more of our workloads on the platform. This will come with time I am sure.

**What problems is Borderless AI solving and how is that benefiting you?**

Effectively managing a team of global workers while being headquartered in North America.

  ### 7. Borderless AI review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rhyzel A. | Order Taker, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 29, 2024

**What do you like best about Borderless AI?**

Support are friendly and helps you on time when your pays get delayed.

**What do you dislike about Borderless AI?**

There is nothing I want to add everything with Borderless is perfect.

**What problems is Borderless AI solving and how is that benefiting you?**

Helps me everytime  in resolving my issue in delayed payroll.

**Official Response from Kafi Hauser:**

> Thank you for your positive feedback! We are glad to hear that our support team has been helpful in the rare case that pay is delayed. We are committed to providing timely assistance and ensuring a seamless experience for our users.

  ### 8. Everything is seemless and hassle free

**Rating:** 5.0/5.0 stars

**Reviewed by:** Juliet M. | Voice Agent , Supervising AI, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 20, 2024

**What do you like best about Borderless AI?**

Update to date , invoicing is accurate and gives automation

**What do you dislike about Borderless AI?**

none so far , everything is working well for me

**What problems is Borderless AI solving and how is that benefiting you?**

As an en user , I don't have experience any problems. It would be good though to know a timestamp when the payment has been transferred to my bank account.
E.g - Date and time of the payment transfer for my records or to manage my expectation when my salary is expected to reflect in my bank account.

  ### 9. SIMPLY AMAZING

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kyle C. | voice agent, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2024

**What do you like best about Borderless AI?**

It provides you accurate information about your payment status and its processing time.

**What do you dislike about Borderless AI?**

There's nothing I could say in disliking this platform. It made everything easy and simple.

**What problems is Borderless AI solving and how is that benefiting you?**

There was an instance where there was a delay on our pay, Borderless was quick to respond to our supervisors explaining how things were done. 
Borderless also never fails to amaze us by sending us an email showing how the transfer of pay is being done.

  ### 10. Awesome Borderless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Danielle A. | Contractor, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 24, 2024

**What do you like best about Borderless AI?**

Borderless AI solutions enhance productivity and streamline processes, allowing businesses to scale operations effectively. Also, payment through Borderless is as smooth as jelly. No problems at all.

**What do you dislike about Borderless AI?**

There is nothing that I don't like about Borderless AI.

**What problems is Borderless AI solving and how is that benefiting you?**

Many businesses and individuals struggle to access cutting-edge AI solutions due to high costs or technical complexities.
Benefit: Borderless AI makes these technologies more affordable and user-friendly, empowering you to innovate and stay competitive.

  ### 11. User-friendly and never encountered a problem so far.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maria Leah R. | Internal agent, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 06, 2023

**What do you like best about Borderless AI?**

You can open in the computer at the same time you can check it using the mobile app. Applying was easy and I think it is serving it's purpose.

**What do you dislike about Borderless AI?**

So far not having a problem. May be just the exchange rate of the pay? It doesn't follow the real-time dollar price.

**What problems is Borderless AI solving and how is that benefiting you?**

On-boarding was easy, filling up with required paper works was faster and easier than expected. Monitoring of pay is very convenient.

**Official Response from Kafi Hauser:**

> Thanks Maria! We appreciate your feedback and will strive to continue providing excellent service and transparency.

  ### 12. One of the realiable payment platforms today.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Louies Miguel S. | Voice Agent, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2024

**What do you like best about Borderless AI?**

Borderless AI is one of the best payment platform today, payments are always accurate and always on time and the payment status has always been correct.

**What do you dislike about Borderless AI?**

I did encounter one issue with the platform where the payment was delayed but it was confirmed that it is a bank issue and not a borderless AI issue.

**What problems is Borderless AI solving and how is that benefiting you?**

Borderless AI is improving accessibility and promoting global collaboration, making AI more inclusive and effective for diverse users worldwide

  ### 13. Simplified Payroll with Borderless AI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 27, 2024

**What do you like best about Borderless AI?**

Manage payroll across borders hassle-free, ensuring compliance and accuracy. I don't have to process everything, they already do it for us.

**What do you dislike about Borderless AI?**

Not much but I hope they have a breakdown of hours I worked and the equivalent payment on the pdf of the invoice they sent just so I can monitor and confirm. Also, on the homepage, there's still this feels and looks like a reminder to put a profile picture when I already have one.

**What problems is Borderless AI solving and how is that benefiting you?**

The hassle to have to compute the hours worked and its payment.

**Official Response from Kafi Hauser:**

> We're thrilled that you find our payroll management hassle-free and compliant. Your feedback about the breakdown of hours and payment on the invoice, and the profile picture reminder is valuable to us. We'll take this into account as we strive to improve our services.

  ### 14. Borderless  makes it easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Diann P. | Internal Agent, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 30, 2024

**What do you like best about Borderless AI?**

Very helpful in keeping track of our invoice. It also has superb customer support.

**What do you dislike about Borderless AI?**

I do not have any problems using borderless. It's easy and user friendly. Having a customer service that is able to respond to your queries and concerns in a timely manner would be very helpful.

**What problems is Borderless AI solving and how is that benefiting you?**

It is solving the usual remmittance problems encountered in almost all pay outs. It really makes everything easier.

**Official Response from Kafi Hauser:**

> We're glad to hear that Borderless AI has been helpful in keeping track of your invoices. Thank you for your feedback!

  ### 15. Great customer support and easy to use platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matías R. | QA Tester JR, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 27, 2023

**What do you like best about Borderless AI?**

The customer support team is quick to respond and helps with any issue that may arrive.

Tha platforme is easy to use.

**What do you dislike about Borderless AI?**

I haven't had any problems with the platform yet.

**What problems is Borderless AI solving and how is that benefiting you?**

When i registered there was no payment option for Uruguay. Within a small exchange with the support team, they added my country as payment option in just a couple weeks.

  ### 16. Excellent platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** DAN JAMES M. | Voice Agent, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 07, 2025

**What do you like best about Borderless AI?**

Its easy to use. It's very convenient and i am satisfied.

**What do you dislike about Borderless AI?**

Everytime i logged in it always asks me to add a two way authentication

**What problems is Borderless AI solving and how is that benefiting you?**

The total hours i worked for the entire cut-off.

  ### 17. An AI for Global Payroll and Compliance? WOW!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2024

**What do you like best about Borderless AI?**

As a product manager, I recently demonstrated Borderless AI’s Alberni for our HR team on payroll. This is best way, Borderless AI that how pays anake for international teams. One particularly striking aspect of Alberni is its ability to create and process labor contracts that fulfill the legal requirements and decrease hazards. We have largely simplified our processes due to this feature, so that time wasted in HR can now be used efficiently while also minimizing the difficulties involved in global salary payment and adherence. Among them is the ability to commence work and manage staff without needing an outside company in over 170 nations.

**What do you dislike about Borderless AI?**

Even though Borderless AI has strong features, it can be a lot for someone who is new to it. A Product Manager by profession, I found myself overwhelmed by the richness of the platform. Our HR team needed time before they could understand all its features – particularly when it comes to legal and compliance issues. Also, although Alberni is revolutionary in its AI technology, we realized that sometimes it needed some human intervention to guarantee perfect document generation. Therefore relying on AI may not sound good since one has to cross-check its outputs during crucial compliance checks, hence making it look like a minus point.

**What problems is Borderless AI solving and how is that benefiting you?**

What I hope Borderless AI to solve for us are the following things as a Product Manager: 

1. Payroll and compliance will be easier: With Borderless AI, it will be much easier for us to handle payroll and compliance for our international team and this will also decrease the administrative burden on our HR team. 

2. Quick onboarding: The platform will be able to onboard new employees quicker in various countries while making sure that we comply with local regulations. 

3. Legal and contractual assurance with Alberni: The AI copilot called Alberni helps in generating employment agreements as well as reviewing them which helps ensure they comply with laws hence reducing legal risks to employers 

4. Worldwide workforce management: You don’t need a foreign entity to manage employees and contractors in over 170 countries due to Borderless AI, therefore saving us time and money during our global expansion. In short, borderless AI streamlines HR processes, reduces compliance risks, and allows Tracsis Events to run its international team more efficiently so as to focus on growth and innovation.

  ### 18. 5/5

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rommel G. | Voice Agent, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 18, 2024

**What do you like best about Borderless AI?**

I like how I receive an update via email days before I received my salary.Both the website and the mobile application are easy to use. Customer support is within reach. Exchange rates are reasonable.

**What do you dislike about Borderless AI?**

I haven't encountered any problem with Borderless (hoping not to receive any in the future).

**What problems is Borderless AI solving and how is that benefiting you?**

I haven't encountered any problem with Borderless AI.

  ### 19. Borderless makes life easier!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Delight C. | Supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 28, 2024

**What do you like best about Borderless AI?**

Borderless AI helps you understand when your facing any problems that only borderless can answer.

**What do you dislike about Borderless AI?**

For now, nothing. I did'nt experience any downside on borderless

**What problems is Borderless AI solving and how is that benefiting you?**

Payment problems and account problems.

**Official Response from Kafi Hauser:**

> We're glad to hear that Borderless AI has been helpful in addressing your problems. If you ever encounter any issues in the future, please don't hesitate to reach out to our support team for assistance.

  ### 20. Borderless App experience is smooth, the platform is lag free. easy to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anthonee G. | voice agent, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 15, 2024

**What do you like best about Borderless AI?**

Borderless App experience is smooth, the platform is lag free. easy to use.

**What do you dislike about Borderless AI?**

so far, all are working good. the chat button can be improved.

**What problems is Borderless AI solving and how is that benefiting you?**

with my 1  year of stay with borderless and still using it, i can only remember 1 instance that our payment got delayed but they fixed it in a timely manner.

  ### 21. Accommodating

**Rating:** 5.0/5.0 stars

**Reviewed by:** Clara Chriscel G. | Vistual Staff, Enterprise (> 1000 emp.)

**Reviewed Date:** March 28, 2024

**What do you like best about Borderless AI?**

Quick response and accurate responses. Helpful articles are provided in any case, theres ni need an agent to get concern answered.

**What do you dislike about Borderless AI?**

None. Agents making sure that issue/concern is all resolve.

**What problems is Borderless AI solving and how is that benefiting you?**

So far, my concerns were all about my printed payslip because usually it appears to be $0. And how the payments process.

**Official Response from Kafi Hauser:**

> Thank you for your feedback! We're pleased to hear that Alberni - our AI agent is effectively resolving your concerns and providing accurate responses. We aim to ensure that Alberni and our in-house, dedicated customer support team address issues promptly and efficiently.

  ### 22. The best payment platform I have.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lyka Mae I. | Voice Agent, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 28, 2024

**What do you like best about Borderless AI?**

Everything about Borderless is awesome. The service is great, I can't say anything bad about it. It's just so easy to use and very accurate. It's a life saver.

**What do you dislike about Borderless AI?**

I don't have anything to dislike about Borderless.

**What problems is Borderless AI solving and how is that benefiting you?**

When I need to verify my invoice details, it's very easy to use and navigate.

**Official Response from Kafi Hauser:**

> We're glad to hear that you find Borderless AI easy to use and accurate. Thank you for your kind words!

  ### 23. Delighted review

**Rating:** 5.0/5.0 stars

**Reviewed by:** July Mae M. | Account Supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 27, 2024

**What do you like best about Borderless AI?**

I appreciated how smooth payroll runs here even if how many employees involve and with different locations.

**What do you dislike about Borderless AI?**

I will like it more if real time currency exchange is visible so that I will immediatley know how much will be my pay.

**What problems is Borderless AI solving and how is that benefiting you?**

keeping track of my working hours

  ### 24. Payments was recieved quickly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cindy B. | Voice Agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 28, 2024

**What do you like best about Borderless AI?**

Fast transactions! All payments recieved on time.

**What do you dislike about Borderless AI?**

Nothing. I really like it because it's very convenient to use.

**What problems is Borderless AI solving and how is that benefiting you?**

They are helping me when i have some question regarding to my pay cheque and payment status.

**Official Response from Kafi Hauser:**

> We're delighted to hear about your great experience with Borderless AI! It's fantastic to hear that you've had no issues with our platform and that you've found our services beneficial. Thank you for your support!

  ### 25. Great Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 31, 2024

**What do you like best about Borderless AI?**

Easy to use, accessible in all ways, great platform. Best of all best

**What do you dislike about Borderless AI?**

None so far! While Borderless AI presents various opportunities and challenges, there haven't been any specific dislikes identified at this time. It's important to continuously monitor and address any emerging concerns as the technology evolves.

**What problems is Borderless AI solving and how is that benefiting you?**

Borderless AI connects people globally, making it easier to solve problems and learn new things. This benefits me by increasing efficiency and providing access to a wider range of knowledge and expertise.

  ### 26. Too quick and so good

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carmel S. | Voice Agent, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 21, 2024

**What do you like best about Borderless AI?**

Easy to contact. And easy to reconnect with the AI

**What do you dislike about Borderless AI?**

In mys first payout we are likely wait 2-3 days before we receive

**What problems is Borderless AI solving and how is that benefiting you?**

It can benefit us a user to receive out payout

  ### 27. Borderless for my paycheck

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 26, 2024

**What do you like best about Borderless AI?**

Comprehensive and ontime payment method. Everything you need to know abt your paycheck has been there in the app. Everything has been made easy and simple, accessible anytime and anywhere.

**What do you dislike about Borderless AI?**

I dont think I have encountered any downside using the platform since, but to make it simple, I just want to see the deductions and the currency  converted already. Not that big of a factor actually.

**What problems is Borderless AI solving and how is that benefiting you?**

The payrolls and when's the processing and paid date.

**Official Response from Kafi Hauser:**

> We're happy to hear that you find our payment method easy and accessible. Thank you for your feedback about wanting to see deductions and currency conversion, we will take that into account for future enhancements.

  ### 28. Fast, reliable and efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rhea M. | Sr. Voice Agent Supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 11, 2023

**What do you like best about Borderless AI?**

Borderless offers excellent customer service, quick transactions, and ease of use. I'm having a lot of fun with Borderless. Less hassle!

**What do you dislike about Borderless AI?**

I cant think of any that I dont like about it.

**What problems is Borderless AI solving and how is that benefiting you?**

About proper payroll system. Its very organize.

  ### 29. Excellent customer service experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** John C. | Voice Agent, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 02, 2024

**What do you like best about Borderless AI?**

It's user friendly interface which helps navigating in the tool very easy.

**What do you dislike about Borderless AI?**

Downloading of account statement would be great 🙂

**What problems is Borderless AI solving and how is that benefiting you?**

I am only checking my invoice and contractor's contract in the app so it helps me monitor it a lot.

**Official Response from Kafi Hauser:**

> We're thrilled to hear that you find Borderless AI's interface user-friendly and easy to navigate. We strive to provide a seamless experience for our users.

  ### 30. Borderless Rocks!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bill M. | Agent, Enterprise (> 1000 emp.)

**Reviewed Date:** March 29, 2024

**What do you like best about Borderless AI?**

Ease of Use, User Friendly and I highly recommend.

**What do you dislike about Borderless AI?**

Sallary Break down: The rate of currency  ( ex: Dollar to Peso ) exchange is too small and hard to find. Also, the coupon reward seems fake as I couldnt claim it.

Add a bar where the user could compare the time difference.

Hard to contact a customer service if there's an issue. It's only Alberni.

**What problems is Borderless AI solving and how is that benefiting you?**

Payroll

**Official Response from Kafi Hauser:**

> Thank you for the positive feedback! We're glad to hear that you find Borderless AI easy to use and user-friendly. We appreciate your suggestion about adding a time difference feature and will definitely consider it for future updates.

  ### 31. Reliable

**Rating:** 4.5/5.0 stars

**Reviewed by:** Miranova M. | Contractor, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 27, 2024

**What do you like best about Borderless AI?**

What I like about Borderless AI is that it is Reliable and user-friendly.

**What do you dislike about Borderless AI?**

Their previous customer support. However, they changed it already.

**What problems is Borderless AI solving and how is that benefiting you?**

I could see the status of my Invoices and they also sent out notifications when payment has been sent.

**Official Response from Kafi Hauser:**

> Thank you for the positive feedback! We're glad to hear that you find our real-time status updates and user-friendly interface valuable. We appreciate your continued support and look forward to serving you for years to come.

  ### 32. A trusted company for freelancers

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dale Brian A. | Voice Agent, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 06, 2023

**What do you like best about Borderless AI?**

From my years of experience, Borderless has been one of the fastest (if not the fastest) company with regards to payment.

**What do you dislike about Borderless AI?**

I haven't had things to dislike about Borderless - none so far.

**What problems is Borderless AI solving and how is that benefiting you?**

None so far.

  ### 33. Best experience so far

**Rating:** 4.5/5.0 stars

**Reviewed by:** Camille A. | Quality Assurance Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 20, 2024

**What do you like best about Borderless AI?**

The invoices' status reflects real-time. So far I have nothing but awesome experience using the platform

**What do you dislike about Borderless AI?**

The interface is neat and easy to navigate, it's also straightforward

**What problems is Borderless AI solving and how is that benefiting you?**

Hassle free payroll for contractors like me. Seamless experience

  ### 34. Awesome payroll platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason V. | Independent Contractor, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 28, 2024

**What do you like best about Borderless AI?**

Borderless AI makes it easy, especially with payment solutions, it provides services up to date and user friendly interface.

**What do you dislike about Borderless AI?**

Nothing to dislike since borderless AI is an Awesome platform.

**What problems is Borderless AI solving and how is that benefiting you?**

It benefits me for faster payroll solution

**Official Response from Kafi Hauser:**

> We're thrilled to hear that you find Borderless AI easy to use and appreciate our up-to-date payment solutions. Thank you for your positive feedback!

  ### 35. Convenience at its best..

**Rating:** 3.5/5.0 stars

**Reviewed by:** Donna P. | Contractor, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 28, 2024

**What do you like best about Borderless AI?**

Its so easy to use. So convenient. I can access right through mobile if I am not with my laptop.

**What do you dislike about Borderless AI?**

So far none. It actually meet my expectations.

**What problems is Borderless AI solving and how is that benefiting you?**

Tracking all the hours, converting and the like

**Official Response from Kafi Hauser:**

> We're glad to hear that you find Borderless AI easy to use and convenient, especially with the mobile access. Thank you for sharing your positive experience with us!

  ### 36. Great Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leonard P. | Supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 08, 2024

**What do you like best about Borderless AI?**

I like the fast response and accurate paymet.

**What do you dislike about Borderless AI?**

There is no downside. I love borderless AI.

**What problems is Borderless AI solving and how is that benefiting you?**

Borderless AI is user friendly with great customer service support that is able to promptly address concerns.

**Official Response from Kafi Hauser:**

> We're thrilled to hear that you appreciate our fast response and accurate payments! Thank you for your positive feedback.

  ### 37. Efficient and Convenient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maricar A. | Contractor, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 28, 2024

**What do you like best about Borderless AI?**

App/Link is very easy to use. Very convenient

**What do you dislike about Borderless AI?**

None so far. Everything is good for me.
Everything looks perfect

**What problems is Borderless AI solving and how is that benefiting you?**

Easy access of invoices, contracts and profile info

**Official Response from Kafi Hauser:**

> Thank you for sharing your positive experience with Borderless AI. We're happy to hear that our app is helping you access important information easily.

  ### 38. SATISFIED USER

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hacenth Yvonne A. | Internal Voice Agent, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 18, 2024

**What do you like best about Borderless AI?**

It is very convenient for hs international online workers since it's only 1 tap away

**What do you dislike about Borderless AI?**

It doesn't have conversion rates for workers outside US but nonetheless it works fine

**What problems is Borderless AI solving and how is that benefiting you?**

Not really much.

  ### 39. User friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dan James M. | voice agent, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 28, 2024

**What do you like best about Borderless AI?**

It helps me tracked all the total hours and its very convenient. And its a user friendly

**What do you dislike about Borderless AI?**

None so far. So far there's no problemb on my end.

**What problems is Borderless AI solving and how is that benefiting you?**

Tracking of hours

**Official Response from Kafi Hauser:**

> We're glad to hear that Borderless AI is helping you track your hours conveniently. Thank you for your positive feedback!

  ### 40. Best Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Johnjie E. | Foreman, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2024

**What do you like best about Borderless AI?**

Payments been made quickly, on time, accurate conversion, of course easy to use

**What do you dislike about Borderless AI?**

Nothing more, this platform is superb good.

**What problems is Borderless AI solving and how is that benefiting you?**

Easy to use, payments has been accurate all the time

  ### 41. Borderless is a user-friendly app.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Maria G. | Contractor, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 28, 2024

**What do you like best about Borderless AI?**

It gives reel time updates on your pay and sends it on time.

**What do you dislike about Borderless AI?**

Nothing! I am satidfied with the service.

**What problems is Borderless AI solving and how is that benefiting you?**

It gives me my pay efficiently and accurately which I really appreciate.

**Official Response from Kafi Hauser:**

> Thank you for sharing what you like best about Borderless AI. We're happy to hear that you are satisfied with our service and that it benefits you by providing efficient and accurate pay.

  ### 42. Convenient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ethel E. | Supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 29, 2024

**What do you like best about Borderless AI?**

It's very helpful for me to check my invoices and contract from time to time.

**What do you dislike about Borderless AI?**

Nothing, everything is perfect and on time.

**What problems is Borderless AI solving and how is that benefiting you?**

I did not experience any problem from Borderless ever since.

**Official Response from Kafi Hauser:**

> We're glad to hear that Borderless AI is helping you stay on top of your invoices and contracts. Thank you for your positive feedback!

  ### 43. Exceptional Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nino Angelo A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 28, 2024

**What do you like best about Borderless AI?**

I believe what really made the Borderless AI exceptional is it handles your money really well and make it easier to transact. 

As of the moment, I don't see any downside of using the Borderless AI.

**What do you dislike about Borderless AI?**

I think what I find helpful about the Borderless AI is that it gives us way to easier transactions. One feature that really struck me most is that with Borderless AI it that it can process your invoice in a timely manner. Never really had any delays with my invoice because of Borderless. And I don't find any downside of it.

**What problems is Borderless AI solving and how is that benefiting you?**

The problems that Borderless AI solving is the ease of transaction to process payment and that benefits me to receive my payment in a timely manner. Meaning with no delays. Borderless AI also is very reliable in terms of Payroll because I never missed a dime with my payment.

**Official Response from Kafi Hauser:**

> We are thrilled to hear that you find Borderless AI exceptional in handling your money and making transactions easier. It's great to know that you have not encountered any downsides with our service. We are committed to providing a seamless and reliable payment processing experience, and we are glad to hear that you have benefited from our timely invoice processing and payroll reliability. Thank you for choosing Borderless AI!

  ### 44. Borderless AI is great!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ashleigh E. | Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2024

**What do you like best about Borderless AI?**

Borderless AI is extremely easy to use. Other platforms we've used can be very complicated and hard to navigate and find what you need to find - Borderless is very user friendly. Their HR GPT agent is also AWESOME and helpful.

**What do you dislike about Borderless AI?**

Nothing really! It's been a great and smooth experience so far.

**What problems is Borderless AI solving and how is that benefiting you?**

Borderless AI is helping us to pay our entire out-of-country team on one platform.

  ### 45. Smooth Process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aidyl G. | Voice Agent, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 18, 2024

**What do you like best about Borderless AI?**

You commuincate with us whenever there's a payment issues. Very transparent.

**What do you dislike about Borderless AI?**

Nothing so far. Borderless has a very user-friendly interface.

**What problems is Borderless AI solving and how is that benefiting you?**

The convenience of receiving our pay.

  ### 46. Everything is smooth with Borderless AI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joshua T. | Voice Agent, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 18, 2024

**What do you like best about Borderless AI?**

Everything is streamlined and it's easy to track everything

**What do you dislike about Borderless AI?**

A bit slow on updates but that is understandable

**What problems is Borderless AI solving and how is that benefiting you?**

An all-in-one platform that organizes payroll and contracts

  ### 47. Accurate payment!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Trishia M. | Voice Agenr, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 15, 2024

**What do you like best about Borderless AI?**

Received my payments on time always which is good

**What do you dislike about Borderless AI?**

None so far. All things are working in my favor

**What problems is Borderless AI solving and how is that benefiting you?**

Time tracking and payroll

  ### 48. Borderless is Excellent

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 18, 2024

**What do you like best about Borderless AI?**

They respond quickly to my queries and they posted the salary in time. That's what I like best!

**What do you dislike about Borderless AI?**

None so far. Borderless works fine with me so far.

**What problems is Borderless AI solving and how is that benefiting you?**

Borderless AI is very helpful  not only they provide an excellent service but giving us the better rate really helps me a lot to finance my family.

  ### 49. Reliable and efficient.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2024

**What do you like best about Borderless AI?**

Borderless AI is cost-effective, provides innovative solutions for particular challenges, and has great accessibility for global market.

**What do you dislike about Borderless AI?**

It could cause security risks for users and contractors.

**What problems is Borderless AI solving and how is that benefiting you?**

Living from a different region, it gives opportunites for global employment as well as providing tools and analysis that are user-friendly and efficient.

  ### 50. Satisfied user, the application is very helpful and easy to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 31, 2023

**What do you like best about Borderless AI?**

The updates are very helpful. Helpful people as well.

**What do you dislike about Borderless AI?**

None so far. Borderless has been very helpful so far. Even better to use even for beginners.

**What problems is Borderless AI solving and how is that benefiting you?**

They make sure the payroll is received properly and at the right time. Updates are also on time.



- [View Borderless AI pricing details and edition comparison](https://www.g2.com/products/borderless-ai/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-18+07%3A19%3A23+-0500&secure%5Bsession_id%5D=a969dd89-4eee-4cc2-abb5-b35face1bf05&secure%5Btoken%5D=60b16f80155385e1f6e1cbc25ed7c55b14fdc30097324e68c985f9db0e928879&format=llm_user)

## Borderless AI Features
**Payment Options**
- Instant Payment
- Accepted Credit Cards and Debit Cards
- ACH Payments and eCheck Processing
- Split Payments
- Real-Time Payments
- Multi-Currency
- Online payment portal

**Employee Self Service**
- Web Portal
- Benefits Manager
- Mobile

**Processing**
- Multi Country
- Data Consolidation
- Data Quality
- Rules

**Platform Basics**
- Interoperability
- Performance
- Portal

**Platform Basics**
- Performance
- Portal

**Compatability**
- HCM and HRMS
- Entrepreneur
- Immigration and Relocation

**Administration**
- Reporting/Dashboards
- User, Role, and Access Management
- Payout Time
- Manual Payment Entry
- Dispute Resolution
- Omnichannel
- Levels 1 & 2
- Level 3

**Administration**
- Payroll Entry
- Time Off Accrual
- Direct Deposit
- Expense Reimbursement
- Pre-tax Deductions
- Wage Garnishment
- Approvals

**Compliance**
- Governance
- Country-Specific
- Internal Policies

**Platform Performance**
- Reporting
- Application Monitoring

**Platform Administration**
- Integrations
- Compliance
- Reporting

**Intermediate GEP features**
- International Hiring Support
- Pre-built Integrations

**Security**
- PCI Compliance
- Fraud Protection Tools
- Data Tokenization
- Two-Factor Authentication
- POS Verification

**Taxes**
- Tax Calculation
- Tax Filing
- Automatic Tax Payment

**Integration**
- HR/HCM
- Finance
- Other

**Platform Functionality**
- Document management
- Requalification
- Compliance

**Platform Payment Content**
- Document management
- Invoicing Tool
- Wage access

**Development**
- Customization (Fields, Objects, and Layouts)
- APIs

**Integration**
- API / Integration
- Time Tracking Integration
- Accounting Integration
- Core HR Integration

**Reporting**
- Cost Tracking
- Dashboards

**Platform Additional Functionality**
- Onboarding

**Other GEP Features**
- Compliance Managenent
- Analytics 
- Hiring Support

**Benefits**
- Other Benefits

**Platform**
- Performance and Reliability
- Internationalization - Currency/Language
- Internationalization - Operating Country
- API / Integrations
- PCI Regulation Compliance
- Supplemental Technology
- Accounting integration

**Platform**
- Reporting and Dashboards
- User, Role, and Access Management
- Performance and Reliability
- Scalability

**Generative AI**
- AI Text Summarization

**Agentic AI - Payment Gateways**
- Autonomous Task Execution
- Cross-system Integration
- Decision Making

**Core Functionality - Employer of Record (EOR)**
- Compliance

**Expanded Functionality - Employer of Record (EOR)**
- M&A
- Enterprise Consulting
- Contractor Management

**AI Capabilities - Employer of Record (EOR)**
- AI Automation
- AI Agent

## Top Borderless AI Alternatives
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