easy to implement, qualitative & personalizable pop-up frame, instant update from back office to production, services flexibility, support platform Review collected by and hosted on G2.com.

impossible to export for all HO accounts, long configuration, no arabic language Review collected by and hosted on G2.com.

Prompt customer support. As Booxi grows, its customer service has improved tremendously.

Easy to manage; user-friendly.

The system sends automatic reminders of upcoming appointments.

The system sends a thank you note post-session.

The system sends automatic reminders for customers to rebook.

SOAPI notes.

I can easily add or remove timeslots Review collected by and hosted on G2.com.

The system doesn't have the option to send Happy Birthday greetings to loyal clients.

The system doesn't provide an option to send virtual health/medical questionnaires (or COVID pre-screenings) to the clients. It doesn't even offer the opportunity to upload the questionnaire (pdf) to the customer profile. The trend now is to go paperless. Booxi needs to figure a way to provide the user a way to create a personalized health questionnaire (a plugin or an affiliation with a form-building platform). Review collected by and hosted on G2.com.

Good for basic needs. Appealing API/front end. Review collected by and hosted on G2.com.

Very clumsy for advanced users. No blackout functionality. Calendars have no option to set special hours/closed status for holidays etc. Review collected by and hosted on G2.com.

It is easy. I am not super computer savvy but can figure this program out easily. Review collected by and hosted on G2.com.

I wish there was a way to change things to suit our business needs better. For example, changing business hours for one week, or day to accommodate holidays closures, ect. Review collected by and hosted on G2.com.

After set up Booxi ran smoothly and never needed any changes or customer service help Review collected by and hosted on G2.com.

Setting up was a bit confusing and there was very little help via onboarding team Review collected by and hosted on G2.com.

Lightspeed integration. I like the one click lightspeed integration. Review collected by and hosted on G2.com.

Honestly I don't really dislike anything. I wouldn't use it though if lightspeed had a calendar function with a front end booking widget. Review collected by and hosted on G2.com.

It is a very dynamic and flexible tool, has allowed me to make the programming of my agenda as well as the staff that integrates our beauty salon, so we have provided a better organization in the appointment system, with this automated programming ensure that our customers are served more quickly and with the same levels of quality, facilitating the administrative processes of the business, so we can devote more to meet the needs of customers in terms of the services we provide. A notable feature is its notification system, is really effective, also increases the communication of our staff with customers in the event of any change in appointments. On the other hand, it is very easy to use, has a simple but functional design and has a very affordable price, plus a free version quite complete.

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I would like to develop an inventory function as well as billing to be able to process all operations of my salon with this tool, in addition to a little more flexibility to integrate or link to other programs, such as billing, which complements their functions. Review collected by and hosted on G2.com.

Good price for product, small business with good support Review collected by and hosted on G2.com.

Some missing features. Small issues such as if I cancel a clients appointment or move (i.e. because some clients take less time) it will notify the client immediately of any changes. Review collected by and hosted on G2.com.