I like that Boost AI Search & Discovery has made support and merchandising easier for us. The support team is very understanding and they provide practical solutions that address our issues. Review collected by and hosted on G2.com.

Few features are not available Review collected by and hosted on G2.com.

I appreciate Boost AI Search & Discovery for its compatibility with Sparklayer, which enhances my catalog views seamlessly. The software's outstanding filtering and search options are incredibly efficient, providing fast results that are essential for my workflow. I also highly value the support team (Max and Hannah), as they consistently provide great help, making the initial setup process easy and stress-free. Their continuous support ensures that I can rely on the software effectively. Overall, I find the integration with additional tools like product labels, Sparklayer, and wishlist extremely beneficial, contributing to a comprehensive and connected user experience. Review collected by and hosted on G2.com.

I find the updates for Boost AI Search & Discovery slower than I would like. I believe that a faster update schedule could improve the product's functionality and address any existing issues more promptly. Review collected by and hosted on G2.com.

Boost made a noticeable impact from day one. Customers find what they’re looking for instantly—even with typos or vague searches—thanks to smart AI relevance. The merchandising features give us full control to boost or hide products, and the recommendation widgets (“frequently bought together,” “best sellers,” etc.) feel seamless and drive real sales. Setup was smooth, performance has been flawless through high traffic, and their support team is always fast, helpful, and knowledgeable. Review collected by and hosted on G2.com.

Honestly, very little to dislike. The platform is so feature-rich that it can take a little time to explore everything, but once set up, it runs smoothly without issues. Review collected by and hosted on G2.com.

Boost offers great functionality at a great price, and I’m running it on multiple websites. Their support team is easy to work with and usually responds quickly with an answer. Adding it to a site is straightforward, and the setup process is simple to complete. Review collected by and hosted on G2.com.

The support chat bot isn’t as helpful as I’d hoped. The merchandising tool also isn’t as robust as I would like, but we can still get a good amount done with it. Review collected by and hosted on G2.com.

I love how Boost AI Search & Discovery massively improves on the standard functionality that Shopify offers, enhancing our conversion rate, average order value, and overall customer experience. The support team is fantastic, friendly, and helpful. I appreciate the amount of customization, the diverse features, and the regular updates and improvements they roll out. The search bar offers features that allow better cross-sell opportunities and visibility to products we want to promote. The initial setup was incredibly easy, with a simple install and setup wizard. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

Where this app shines is their support— Oliver has assisted me numerous times over the last year and every time he is speedy and open to finding custom solutions suited for our site and needs. Thank you, Oliver! Review collected by and hosted on G2.com.

The organization of the in app navigation is sometimes difficult to remember where things are Review collected by and hosted on G2.com.

Easy to use with plenty of configuration options. Support, when needed as always been first class - speedy and efficient. Review collected by and hosted on G2.com.

On the very rare occasions we've had any issues - it's been the seemingly slow synchronisation process. Review collected by and hosted on G2.com.

We first added Boost to Sendegaro back in June 2020, and it’s been part of our toolkit ever since. From the moment we flipped the switch, our customers found exactly what they were looking for—even when their searches included typos, odd phrasing, or really long product names. A few things that stand out:

- Rock-solid setup: We went live on Shopify in under an hour—no late-night code sprints required.

- Smarter results: AI-powered synonyms and typo tolerance mean fewer “no results” pages and more happy shoppers.

- Hands-on merchandising: Drag-and-drop rules let us spotlight seasonal collections, best-sellers, or restocks in seconds.

- Built-in insights: The search dashboards and term reports have uncovered best-selling items we never knew our customers wanted.

- Unfailing performance: Through five busy holidays, three site redesigns, and countless traffic spikes, Boost hasn’t missed a beat.

- Helpful support: The Boost team checks in regularly, shares optimization tips, reviews our rules, and keeps new features rolling out each quarter.

- Custom API: When we have over 1000+ smart collections and ever expanding catalog of brands, you need a solution where you can duplicate existing filters but give them specific put requests to change over a few conditions. They had a custom API setup for us within 2 weeks and we saved, I could honestly say, over 4+ months of admin work.

All told, Boost has driven a huge lift in conversion rate and made our catalog feel truly searchable—no matter how big it gets. Review collected by and hosted on G2.com.

I hate to complain, but if I’m honest:

- Indexing lag: On our largest bulk uploads (70K+ SKUs), it takes 10–15 minutes for updates to appear. We’ve learned to schedule big changes overnight.

- Filter templates: The default styling options are solid, but a few more pre-built layouts would be a welcome time-saver. (Custom CSS fixes the rest.)

Neither issue has ever slowed us down in a meaningful way.

- A native implementation: We would love to see BoostCommerce team to natively implement their filters to existing big themes so we can keep the tool bars and grid setup so everything looks aligned and in theme.

Neither issue has ever slowed us down in a meaningful way. Review collected by and hosted on G2.com.

The support team replies quickly, and when I contact them they often explain things with videos, which makes everything very easy to understand. They are also very kind and helpful. Review collected by and hosted on G2.com.

I would be very happy if the admin panel supported Japanese. Review collected by and hosted on G2.com.

I really like that the support is very responsive with Boost AI Search & Discovery and that they handle the necessary adjustments. It solves our problems faster, making the experience efficient. The simplicity of the product stands out to me, which is a huge plus. Review collected by and hosted on G2.com.

less flexibility when it comes to metafields Review collected by and hosted on G2.com.