What do you like best about Boon?
Boon has been an outstanding partner for our organization over the past two years. Their platform is remarkably low-maintenance from an administrative perspective, and the employee onboarding experience is seamless, intuitive, and consistently praised by staff.
What sets Boon apart is their thoughtful, user-centered approach and no-effort implementation. Customer support feels less like a vendor relationship and more like a trusted thought partner, always focused on helping us maximize the value of the platform. Their system integrates effortlessly with our performance management tools, enabling employees to engage in richer, more meaningful coaching and development conversations. The result is a modern, responsive, and truly impactful experience for our people.
Boon has quickly become a core pillar of our total rewards package, supporting employees in both professional growth and personal development. At launch, we chose to offer 12 sessions annually to each employee, but based on overwhelmingly positive feedback, we quickly evolved our service model to provide unlimited coaching sessions for every employee. Employees are able to schedule time with their coaches as often as they feel is productive.
Staff value the anonymity built into coaching, which encourages full participation, while aggregated reporting provides us with actionable insights into coaching trends. Trends and insights are shared month to month, surfacing the most relevant themes across our workforce. Personally, I’ve built a strong partnership with my own coach through dozens of sessions—conversations that are consistently authentic, insightful, and transformative.
Boon has exceeded expectations at every turn and is now an indispensable partner in driving engagement, innovation, and development across our organization. Review collected by and hosted on G2.com.
What do you dislike about Boon?
The only opportunity I see for improvement is driving even greater utilization across our team. While many employees are actively engaged with their coaches, I can often tell who is participating by their emphasis on creating shared psychological safety and success through collaboration. This might suggest that adoption isn’t yet universal. My hope is to see 100% utilization, with employees leaning into the resource more frequently. With broader and deeper engagement, I believe Boon could help take our entire team’s development and performance to the next level. Review collected by and hosted on G2.com.