--- title: BoomTown Reviews meta_title: 'BoomTown Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 588 reviews by the users' company size, role or industry to find out how BoomTown works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 588 scale: '5' date_modified: '2026-08-13' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # BoomTown Reviews **Vendor:** Inside Real Estate **Category:** [Real Estate CRM Software](https://www.g2.com/categories/real-estate-crm) **Average Rating:** 4.7/5.0 **Total Reviews:** 588 ## About BoomTown BoomTown, the only solution that generates and manages leads. Expert lead generation, consumer websites, CRM, in-house lead qualification services, and more, in flexible packages that scale. ## BoomTown Pros & Cons **What users like:** - Users appreciate the **ease of use** of BoomTown, finding it manageable and effective for client engagement. (7 reviews) - Users appreciate the **lead generation capabilities** of BoomTown, finding it easy to manage and engage with their leads. (4 reviews) - Users find the **tagging system for organizing contacts** in BoomTown helpful for managing leads and notes efficiently. (3 reviews) - Users praise the **effective lead management** of BoomTown, appreciating its ease of use and organized CRM features. (3 reviews) - Users appreciate the **ease of access** in BoomTown, highlighting its user-friendly features for comparing leads and listings. (2 reviews) - Automation (2 reviews) - Client Management (2 reviews) - Customer Support (2 reviews) - Friendly (2 reviews) - Helpful (2 reviews) **What users dislike:** - Users express concerns over **update issues** , citing outdated functionality and challenges with email graphics and lead management. (3 reviews) - Users struggle with **email issues** , including difficulties in adding graphics and concerns about platform innovation. (2 reviews) - Users face challenges with **poor lead quality** , often receiving fake leads that are difficult to manage or delete. (2 reviews) - Users find it a **hard process to include graphics** in emails, requiring cumbersome code updates. (1 reviews) - Users find the **confusing instructions** of BoomTown overwhelming, making it challenging to navigate the platform effectively. (1 reviews) - Integration Issues (1 reviews) - Lack of Guidance (1 reviews) - Users find the **missing features** in BoomTown limiting and wish for more up-to-date technology and innovation. (1 reviews) - Users find the **outdated design** of BoomTown limiting, wishing for a more modern and user-friendly interface. (1 reviews) - Users find the **functionality outdated** , expressing a desire for a more modern design and improved dashboard features. (1 reviews) ## BoomTown Reviews ### 1. Great CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Christina M. | B, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2022 **What do you like best about BoomTown?** Ease of use- greasy back office platform. Great for lead conversion **What do you dislike about BoomTown?** Some kinks to work through in regards to search critera **Recommendations to others considering BoomTown:** Do it!! **What problems is BoomTown solving and how is that benefiting you?** Client follow up. Great real time contacts and able to see client activuty ### 2. Boom town has helped me manage clients with ease. **Rating:** 5.0/5.0 stars **Reviewed by:** Adilene J. | Real Estate Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2025 **What do you like best about BoomTown?** Very manageable CRM. Easy and engaging. It takes good care of my leads and keeps me updated on to dos **What do you dislike about BoomTown?** Nothing at this point! So far so good! Love it! **What problems is BoomTown solving and how is that benefiting you?** Na ### 3. Easy to move around **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2025 **What do you like best about BoomTown?** I like that you can receive leads and their information just from then logging on and looking at pictures **What do you dislike about BoomTown?** Receiving leads that aren’t real. “Santa” **What problems is BoomTown solving and how is that benefiting you?** Giving my agents new leads and new contacts - [View BoomTown pricing details and edition comparison](https://www.g2.com/products/boomtown/reviews?filters%5Bsentiment_snippet%5D=1153141&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+23%3A08%3A28+-0500&secure%5Bsession_id%5D=b31342fa-9250-4ad0-94d9-122e0425bbb5&secure%5Btoken%5D=f1020e0ad79b525ec3db7de7fc8aec7aff694233f0d5354b61c996481d3613d9&format=llm_user) ## BoomTown Features **Administrative** - E-Signature Capabilities - Document Management - Contact Management - Commission Management - Communication Management - Calendar Management - Template Management - Agent Management - Client Management - Electronic Signature - Campaign Management **Relationship Management** - Lead Generation - Social Media Integration - CRM Integration **Client Management** - Lead Scoring - Contact Management - Lead Generation **Operational** - Contract Management - Communication Tools - Transaction Management - Mobile App - Opportunity Tracking - Agent Monitoring - Property Management - Interaction Tracking - Task Management - Website Management - Listing Management - Lead Management **Presentation** - Website Builder - MLS Integration - SEO Strategization - IDX Website **Task Management** - Marketing Automation - Document Management - Third-Party Integration **Additional Functionality** - Social Media Integration - Data Import/Export - Real-Time Notifications - Reporting & Statistics - CRM - Email Templates - Customizable Branding - Lead Capture - For Real Estate Agencies - Alerts/Notifications - API - Client/Property Matching - Third-Party Integrations - Client Portal - Customizable Reports - Generative AI - Activity Dashboard - Email Marketing - Drag & Drop - AI Copilot **Platform Features** - Contact & Account Management - Opportunity & Pipeline Management - Task / Activity Management - Listing Management - Email Marketing - Transaction Management - Lead Management - CMA Management - Forecasting & Reporting - Dashboards - Workflow Management - Template Management - Appointment Management - Client Management - Campaign Management - Commission Management - Calendar Management **Platform Branding** - Operability - Brand Management **Platform Content** - Social Media Management - Communication Management - Website Management - Campaign Building **Agentic AI - Real Estate CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Natural Language Interaction - Decision Making **Additional Functionality** - Reporting/Analytics - Interaction Tracking - Access Controls/Permissions - Real-Time Data - Segmentation - Data Import/Export - Alerts/Notifications - Lead Qualification - Mobile Access - Customer Database - Contact Database - Lead Distribution - Lead Capture - Property Database - AI Copilot - Reminders - For Real Estate - Client/Property Matching - Email Templates - Drag & Drop - Data Synchronization - Lead Nurturing - Generative AI - API - Referral Tracking - Customizable Fields - Email Tracking - Activity Tracking - Omnichannel Outreach **Platform Additional Functionality** - Reporting **Platform Integrations** - Integration with Real Estate CRM - Integration with Virtual Tour - Integration with Real Estate Activities Management ## Top BoomTown Alternatives - [Brivity](https://www.g2.com/products/brivity/reviews) - 4.2/5.0 (43 reviews) - [Lofty](https://www.g2.com/products/lofty-lofty/reviews) - 4.3/5.0 (401 reviews) - [IXACT Contact Real Estate CRM](https://www.g2.com/products/ixact-contact-real-estate-crm/reviews) - 4.5/5.0 (260 reviews)