KR
Kate R.
Owner
Cosmetics
Small-Business (50 or fewer emp.)
"strongly recommend this product"
5/5
What do you like best about BookSteam?

I am very impressed with this company, they are great to work with and very responsive. I am using this service for a few years and it's been very reliable with a ton of useful features for my business needs. My clients are always notified of their upcoming appointments via email and text, which ensures that they actually show up! Review collected by and hosted on G2.com.

What do you dislike about BookSteam?

The only thing I wish was different, if I could turn the blocked time slot into an appointment slot without cancelling it. Review collected by and hosted on G2.com.

Verified User in Market Research
AM
Verified User in Market Research
Small-Business (50 or fewer emp.)
"Best money spent!"
4.5/5
What do you like best about BookSteam?

For the past few years I have been using a bunch of free scheduling tools that never worked right, at the end I wish I just went with booksteam from day one and eliminated all of the issues I had with other companies. This is hands down the best money that I spend every month for my business. I integrated my payment system with scheduling and now I accept payments online when clients book their sessions. Review collected by and hosted on G2.com.

What do you dislike about BookSteam?

I'd like to have a membership feature for my clients, booksteam support said they will be working on it in the future, can't wait! Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"A huge time saver!"
5/5
What do you like best about BookSteam?

-Tons of features.

-Clients receive sms confirmations and reminders.

-Clean design.

-Amazing support, great value and great service! Review collected by and hosted on G2.com.

What do you dislike about BookSteam?

We'd like to have a live chat support, but they answer emails very quick so it's not a big issue for us. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Verified User in Entertainment
"Excellent scheduling System!"
5/5
What do you like best about BookSteam?

We moved from an all paper scheduling to booksteam and what an amazing improvement in business efficiency! The system provides easy ways to schedule appointments for our business. One thing we really like is that our staff people can use their own separate accounts to login into their own schedule (and it did not cost extra). Lastly I like how clients can leave online reviews, this way I know if my clients are happy or if I need to improve on something. Review collected by and hosted on G2.com.

What do you dislike about BookSteam?

Nothing major really. Very pleased with the scheduler, features, service and pricing. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
"Easy to use and full of features"
4.5/5
What do you like best about BookSteam?

We started using booksteam in 2013 and love it. We tried a few other systems before, but compared to booksteam, they all felt like in development stage, limited in features and had poor support. We plan to continue use Booksteam in the future as long as they continue to deliver fantastic service and support. Our business scheduling is now fully automated, it has changed the way we work. Review collected by and hosted on G2.com.

What do you dislike about BookSteam?

We would really like for booksteam to add Paypal integration in the payment processing so when my clients book an appointment online they can pay via Paypal. We use Stripe integration and it's great but we'd like Paypal option. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
"save your business time"
5/5
What do you like best about BookSteam?

booksteam.com has removed scheduling limitations for our business, we always wanted to adapt online scheduling but never made the move until now and we're glad we did. We tried around 5 different programs but chose booksteam for its ease of use, lots of useful features, awesome design and credit card processing with stripe. Review collected by and hosted on G2.com.

What do you dislike about BookSteam?

as it stands right now we don't really dislike anything, hope it will stay like this Review collected by and hosted on G2.com.