As a long-time bookinglayer customer, our booking system is very tailored to our needs and we`ve had a great relationship with them for the last 4 years.

- great customer service and fast replies from the support team

- bookinglayer keeps constantly improving its system and including customers' needs

- great backoffice, that offers lots of functionalities

- offer a lot of individual design options in the frontoffice as well

- great overview of reports and offers individual-created reports

- easy to use backoffice and booking engine Review collected by and hosted on G2.com.

- user flow and mobile view needs improving Review collected by and hosted on G2.com.

We started using Bookinglayer one year ago for our kite school and kitesurf trip & camps.

As we have different locations and some of them have accommodation and some not, Bookinglayer was the best choice to use one system that can manage all.

We offer kitesurf courses with or without accommodation.

+ Good customer management

+ Automatic information mails and reminders for customers

+ Easy payment integrations. The customer selects what he wants and pays it.

+ Invoicing system to meet accounting standarts in Germany.

+ The system gave us more freedom and less email communication

+ Good customer account overview of all areas: arrivals, customers on site, departures, transfers, courses, ocupation, payment status, etc

+ Possiblity to have any kind of reports.

+ Very friendly team

+ Quick answers when something has to be changed or help is needed. Open minded company and team.

+ In our case, the owner helped us with some customizations, as we had to display realtime info in our website.

+ There is a roadmap to see what will be the next improvements.

Happy with the choice. Review collected by and hosted on G2.com.

There are things that can be improved, as for example some invoicing issues for online payments.

We are not using the student planner at the moment, as we do not understand it very well. Would be great to use it in the future and automate it. Review collected by and hosted on G2.com.

I find it intuitive to train people on

It's an easy workflow & a great PMS system

it is visually pleasing and even noncomputer-savvy people can use it Review collected by and hosted on G2.com.

Sometimes the support can take a while to get back to you but this is depending on the time of day and or day of the enquiry

I like there roadmap and feel they always work towards bettering the system. Review collected by and hosted on G2.com.

As a company, automatic invoicing, automatic emailling, clear backoffice and a team ready to help you 24/7 , is a few of many caratheristics that makes Bookinglayer a great tool for Surf Camps Review collected by and hosted on G2.com.

there is still some things to improve but the great relation with all partners and with the long term vision and feedbacks from the companies, we can see Bookinglayer team working on every aspect of it Review collected by and hosted on G2.com.

- The adaptation to the needs of surf camps

- A personal, helpful and quick support team

- The are open to suggestions and changes to become a better tool for their clients Review collected by and hosted on G2.com.

- There are still some details that doesn't match our needs

- As it grows, it is less personal, but the treatment continues to be quite close Review collected by and hosted on G2.com.

The onboarding support and customer service. They're very responsive and always aim at finding the best solutions for our organization. Review collected by and hosted on G2.com.

Perhaps they can update their options for customer data, to be more aligned with the global context. Review collected by and hosted on G2.com.

The software is very well thought out and is a pleasure to use. I had quite particular ideas of how I wanted the experience to be for my guests, and all my needs were met. Review collected by and hosted on G2.com.

If anything the price, but you get what you pay for. In my opinion its the best software solution for a surf camp/hostel/lodge etc. I looked around alot and it was the clear winner. Review collected by and hosted on G2.com.

It is a cloud-based hotel and reservation management solution. It is designed for small to midsize businesses in the tourism industry that provide accommodations and activities. Review collected by and hosted on G2.com.

Nothing as i haven't seen such negative points as of now. Review collected by and hosted on G2.com.

It offers a great combination of accommodation and in-depth functionalities to add activities. Review collected by and hosted on G2.com.

Would be grer if they launch their API to improve the possibilities to integrate with more external tools. Review collected by and hosted on G2.com.

Great product, the best in the industry if you ask me. And I've tried a few. Many functionalities, everything in one package, and a personal and direct approach from the team behind it if there are any problems. Review collected by and hosted on G2.com.

It's not cheap. The accounting and room allocation functionalities could still improve, although they are working hard on getting it the best it could be. And I'm sure it will be soon. No direct integration with external channels yet (booking.com etc), it's possible but through an external service which you have to pay seperate. Review collected by and hosted on G2.com.