All the bookings are in one place and that we can add individual users to book their own accommodation. Review collected by and hosted on G2.com.

When bookings have been made with multiple hotels over the course of a week, it requires contacting each hotel for a VAT invoice. Although we have this option ticked, not one hotel provides an invoice.

Also, payments are taken in advance of the booking - weeks/months in advance. We have also had hotels take deposit payments, with no confirmation that this was their policy. Review collected by and hosted on G2.com.

Good clarity of the page, Genius program Review collected by and hosted on G2.com.

It is complicated to switch between private and business mode. Preferences are not saved. Review collected by and hosted on G2.com.

Lots of options in different price classes Review collected by and hosted on G2.com.

When you have changes, they refer to arrange it with the hotel and that is in most cases not easy, because hotels don't answer. I think that booking business should arrange this. Because we contact the hotel and they sent me back to Booking and vice versa Review collected by and hosted on G2.com.

I like that Booking.com for Business allows me to search for hotels relatively quickly. The speed in searching is convenient. Review collected by and hosted on G2.com.

I don't like the customer service and the non-compliance with policies. Even though I am a Genius 3 with more than 64 bookings, I had problems with the price matching policy. The communication is tedious and evasive. Review collected by and hosted on G2.com.

Great Pricing compared to other sites, bookings always confirmed instantly and a VAT receipt sent through Review collected by and hosted on G2.com.

nothing, every time i use it i am happy with the outcome Review collected by and hosted on G2.com.

I mainly book rooms for two overnight stays... I like that Booking gives me multiple choices, pics and pricing. I like that they give me the option to pay on site. Review collected by and hosted on G2.com.

Getting refunds from Booking seems impossible... that is why I do not pay you up front... in the remote sales person world... it only takes 1 time for me to have to cancel a trip and never get my money back. Review collected by and hosted on G2.com.

It is actually very clear, but sometimes rigid. Review collected by and hosted on G2.com.

I cannot, for example, change my email address in the account, even though we changed our email domain years ago. I cannot transfer the data to my new address. Review collected by and hosted on G2.com.

Ease of finding accommodation, hotel, or apartment. Review collected by and hosted on G2.com.

The interface is a bit outdated and cluttered Review collected by and hosted on G2.com.

The detailed search functions that allow a booking with the preferences we need for our service and business trips Review collected by and hosted on G2.com.

Invoicing is cumbersome to inquire about at foreign hotels, as it is usually not specified which responsibility is present. Support requests are very cumbersome on both sides. Review collected by and hosted on G2.com.

All my bookings can be accessed through one dashboard. It makes managing multiple bookings straightforward. Review collected by and hosted on G2.com.

The ability to find support for any booking after the travel seems to be missing. Review collected by and hosted on G2.com.