--- title: Book4Time Reviews meta_title: 'Book4Time Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 16 reviews by the users' company size, role or industry to find out how Book4Time works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 16 scale: '5' date_modified: '2026-08-07' parent_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # Book4Time Reviews **Vendor:** Book4Time **Category:** [Spa and Salon Management Software](https://www.g2.com/categories/spa-and-salon-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 16 ## About Book4Time Book4Time is the leading cloud-based spa & ancillary revenue management software for the world’s top hotels and resorts, used by more Forbes 5-Star resorts than any other vendor. Book4Time manages the end-to-end guest experience for international hotels, resorts, casinos, golf, and private member clubs operating in over 100 countries worldwide and is the preferred solution for some of the world’s largest and most prestigious brands. Book4Time Spa Features Include: Integrations with over 80+ Hotel Systems (PMS, Payment Gateway, Guest Interaction), Loyalty Program Management, Special Offers & Discounts, Guest CRM, Inventory Management, Reporting and Dashboards, SMS/Email Appointment Confirmations and Reminders, Package Management, Membership and Subscriptions Management, Commission and Incentive Handling, Online & Mobile Spa Bookings, Activity and Class Booking, Mobile Access on any Device and Digital Intake/Waiver Forms. ## Book4Time Pros & Cons **What users like:** - Users praise the **helpful customer support** of Book4Time, noting easy implementation and effective appointment management. (1 reviews) - Users love the **easy setup** of Book4Time, praising its efficient appointment management and helpful support team. (1 reviews) - Users praise the **efficiency** of Book4Time as a scheduler, providing seamless appointment and activity management. (1 reviews) - Users find the **supportive team** of Book4Time exceptionally helpful during easy implementation and appointment management. (1 reviews) - Users appreciate the **scheduling ease** of Book4Time, finding it effortless to manage appointments and activities. (1 reviews) - Scheduling Efficiency (1 reviews) - Setup Ease (1 reviews) - Syncing (1 reviews) **What users dislike:** - Users find the **licenses expensive** and the POS module unfriendly, restricted to only Windows platforms. (1 reviews) - Users find the **limited analytics** in Book4Time to be a drawback, affecting their ability to understand data effectively. (1 reviews) - Users find the **poor interface design** of Book4Time frustrating, particularly with its unfriendliness and Windows-only limitation. (1 reviews) - Users find the **poor usability** of Book4Time due to the unfriendly POS module and high license costs frustrating. (1 reviews) ## Book4Time Reviews ### 1. Great for scheduling **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** February 15, 2025 **What do you like best about Book4Time?** It is very strong for a scheduler and manages appointments/activities. The implementation was easy and their Team very helpful **What do you dislike about Book4Time?** Licenses are expensive, POS module is not friendly limited to only windows **What problems is Book4Time solving and how is that benefiting you?** Appointment Manager at SPA and POS for retail at SPA ### 2. Book4Time changed our spa! **Rating:** 4.0/5.0 stars **Reviewed by:** Pennee M. | supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Book4Time?** The onling booking systems has really helped capitalize on our spa bookings. Guest no longer have to wait on the phone to be assisted and can book online! **What do you dislike about Book4Time?** I would like to potentially see an app in the future that allows our team to check out guest from the treatment rooms. This would may our check out and check in process go along with ease. **What problems is Book4Time solving and how is that benefiting you?** I have not had to many issues with our book4time. However, anytime i am unsure about a setting I know their tech support will assist and help me find my answers quickly. ### 3. Benefits of Book4Time **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2023 **What do you like best about Book4Time?** It covers major services at one place including hotels, Spa,Gym etc **What do you dislike about Book4Time?** Every tool has certain limitations but I tdidn't see any major disadvantages of Book4Time which I can highlight here. **What problems is Book4Time solving and how is that benefiting you?** Book4Time helped the client to manage all their customers in a single system, periodically running promotions, ease in appointment setting ## Book4Time Discussions - [What is Book4Time used for?](https://www.g2.com/discussions/what-is-book4time-used-for) - [View Book4Time pricing details and edition comparison](https://www.g2.com/products/book4time/reviews?filters%5Bnps_score%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A05%3A45+-0500&secure%5Bsession_id%5D=9bba917f-df7d-47b0-a07b-f42c0c27065f&secure%5Btoken%5D=2f8803d3bb025fa939c00faf3d3704a7129f73c1be205d4d588a10cf24fa6a10&format=llm_user) ## Book4Time Features **Business Administration - Spa Management** - Inventory Management - Billing & Sales - Employee Management - Commission Management - Booth Rental Management - Reputation Management - Marketing Management - Reviews Management - Discount Management - Calendar Management - Client Management - Payroll Management - Gift Card Management - Wait List Management - Promotions Management - Availability Management - Appointment Management - Booking Management - Credit Card Management - Email Management - Practice Management - Staff Management **Messaging Channels** - SMS Messaging - Email - Two way messaging **Marketing - Spa Management** - Membership - Automated Campaigns **Administration** - Scheduling - Triggered Notifications - Segmentation - Integrations **Guest Experience - Spa Management** - Scheduling - Surveys - Customer Trends - Task Scheduling - Automated Scheduling **Additional Functionality** - Online Booking - Point of Sale (POS) - Customizable Forms - Email Reminders - Email Marketing - Third-Party Integrations - SMS Messaging - For Barbershops - Social Media Integration - Customizable Reports - Loyalty Program - Mobile Alerts - Calendar Sync - Credit Card Processing - Customer History - Generative AI - Performance Metrics - Alerts/Notifications - Customizable Templates - Confirmations/Reminders - Referral Tracking - Real-Time Reporting - Customizable Branding - Website Integration - Activity Dashboard - API - AI Copilot - Customer Database - Electronic Payments - SMS Marketing - Inventory Tracking - Client Profiles - Multi-Location - Reporting & Statistics - Client Portal - Data Import/Export - SOAP notes - In-Person Payments - Reporting/Analytics - Contact Database - Reminders - Debit/Credit Card Processing - Multiple User Accounts - Availability Indicator - Payment Processing - Transaction History - SMS Reminders - Recurring Appointments - Billing & Invoicing - Customer Mobile App - Waitlist Status Tracking - Electronic Forms - For Salons and Spas - Mobile Access - Online Store - Drag & Drop - Client Database - Barcode/Ticket Scanning - Payroll & Commissions **Features** - Standalone Booking - Integrated App - SMS - Email - Confirmation and Cancellation **Additional Functionality** - Website Integration - Recurring Appointments - Generative AI - Customizable Branding - Mobile Alerts - Reporting & Statistics - AI Copilot - Real-Time Updates - HIPAA Compliant - Appointment Scheduling - Surveys & Feedback - Multi-Location - Activity Dashboard - Third-Party Integrations - API - Availability Management - Rescheduling - Contact Database - Multi-Language - Real-Time Reporting - Confirmations/Reminders - Two-Way Communication - Automated Responses - Customizable Templates - Social Media Integration - Payment Reminders - Calendar Sync - Self Service Portal - Electronic Payments - SMS Messaging - Data Import/Export ## Top Book4Time Alternatives - [Mindbody](https://www.g2.com/products/mindbody/reviews) - 3.7/5.0 (501 reviews) - [Vagaro](https://www.g2.com/products/vagaro/reviews) - 4.6/5.0 (389 reviews) - [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) - 4.6/5.0 (401 reviews)