--- title: bonzo Reviews meta\_title: 'bonzo Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 34 reviews by the users' company size, role or industry to find out how bonzo works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 34 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # bonzo Reviews & Product Details Bonzo is a full-suite marketing automation and CRM option for advisors and small businesses. We put the "Relationship" back into CRM with omni-channel and social media outreach. Text, Video, Call, Email, Social - do it all in Bonzo. * * * Seller [Bonzo](https://www.g2.com/sellers/bonzo) Discussions [bonzo Community](https://www.g2.com/products/bonzo/discuss) Languages Supported English, Spanish Solution Type Best-of-Breed Overview by Jason Perkins (Connector + Builder + Trendhunter) Show More ## Top-Rated Alternatives [ ![HubSpot Marketing Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Marketing Hub") HubSpot Marketing Hub 4.4/5(14,916) ](https://www.g2.com/products/hubspot-marketing-hub/reviews) [ ![ActiveCampaign](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ActiveCampaign") ActiveCampaign 4.4/5(14,779) ](https://www.g2.com/products/activecampaign/reviews) [ ![Fin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ View All Alternatives ](https://www.g2.com/products/bonzo/competitors/alternatives) ## User Insights Average based on 34 real user reviews. [Log in to unlock pricing and user insights](/login) ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Small-Business (50 or fewer emp.) 6/9/2023 "Poor customer service and extremely difficult to cancel." 1/5 What do you like best about bonzo? Bonzo has a clean design with a speedy interface. The platform can save text messages and emails which is extremely handy. Review collected by and hosted on G2.com. What do you dislike about bonzo? While the platform has a few powerful features, the CRM feels unrefined, and the workflow is much slower than other mortgage CRMs. In addition, the lack of templates and rigid campaign automation makes it challenging to set up, unlike what is advertised. Customer service is even worse, as chat is the only option. It is difficult to discern whether I am talking to a live person or bot, as responses look automated and often direct you to an unhelpful tutorial video. Lastly, once you realize the software is unsuitable, canceling does not happen immediately. And Bonzo will continue to charge for services not rendered. Definitely, do not expect a refund either. Review collected by and hosted on G2.com. What problems is bonzo solving and how is that benefiting you? Nothing at all. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Lindsay W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lindsay W.") LW Lindsay W. Licensed Mortgage Broker Small-Business (50 or fewer emp.) 10/11/2023 "Fantastic and growing every day!" 5/5 What do you like best about bonzo? The automation! Bonzo makes life easy. Set it and it works for you! Review collected by and hosted on G2.com. What do you dislike about bonzo? Customer service BUT it has recently improved Review collected by and hosted on G2.com. What problems is bonzo solving and how is that benefiting you? Keeping customers updated and in front of them Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SM Stacy M. Office Manager Small-Business (50 or fewer emp.) 9/20/2022 "Awesome Customer Service" 5/5 What do you like best about bonzo? Bonzo is always available to answer our questions. When we need something customized, they are willing to help us with that as well. Review collected by and hosted on G2.com. What do you dislike about bonzo? Analytics. We need to have more customized reporting capabilities. Review collected by and hosted on G2.com. What problems is bonzo solving and how is that benefiting you? None at the moment. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Small-Business (50 or fewer emp.) 11/25/2020 "Add hours to your clock each day" 5/5 What do you like best about bonzo? The more I learn about the processes it can manage for me- the more I like the service. The campaign I've set works directly with a lead system so it's truly "hands free". Review collected by and hosted on G2.com. What do you dislike about bonzo? It wants to behave like a CRM- and it can - but you have to learn to navigate the software before you can truly see that side of the software. Review collected by and hosted on G2.com. What problems is bonzo solving and how is that benefiting you? I'm learning one piece at a time and each piece adds real value (like time and money saving value) to my business. It seems there's more to learn because it does more. I have an assigned person to handle my questions and she's quick to respond and understand what I'm trying to do. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about bonzo? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about bonzo ](https://www.g2.com/products/bonzo/discussions/new) GU Guest User What is bonzo used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-bonzo-used-for) [ View all Discussions ](https://www.g2.com/products/bonzo/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/bonzo/pricing) ##### ##### bonzo Features Messenger Sequencing AI Video Chat Channels Social Media Integration Website Text Message (SMS) Customers Audience Targeting Profiles Analytics [ View More Features ](https://www.g2.com/products/bonzo/features) ##### Categories on G2 [Conversational Marketing](https://www.g2.com/categories/conversational-marketing) ##### Explore More [Which decision making platforms actually help teams implement change management quickly without turning a software rollout into a change management project of its own?](https://www.g2.com/discussions/which-decision-making-platforms-actually-help-teams-implement-change-management-quickly-without-turning-a-software-rollout-into-a-change-management-project-of-its-own)[What are the best PHP integrated development environments for SaaS teams without dedicated IT support?](https://www.g2.com/discussions/what-are-the-best-php-integrated-development-environments-for-saas-teams-without-dedicated-it-support)[Which desktop search tools support universal file type coverage including PDFs, images, and scanned documents?](https://www.g2.com/discussions/which-desktop-search-tools-support-universal-file-type-coverage-including-pdfs-images-and-scanned-documents) [Which aviation compliance monitoring tools provide audit-ready centralized incident and corrective action management?](https://www.g2.com/discussions/which-aviation-compliance-monitoring-tools-provide-audit-ready-centralized-incident-and-corrective-action-management)[What's the best event networking and matchmaking software that keeps event wall features intuitive for non-technical organizers?](https://www.g2.com/discussions/what-s-the-best-event-networking-and-matchmaking-software-that-keeps-event-wall-features-intuitive-for-non-technical-organizers)[Pros and Cons Details](https://www.g2.com/products/bonzo/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)