ER
Ellen R.
Grants Coordinator
Mid-Market (51-1000 emp.)
"Online Fundraising Software Platform"
4.5/5
What do you like best about Bonterra OneCause?

The system is simple and easy to use. I appreciate that you can carry over information from a previous campaign into a new campaign such as donor information, ticketing information, and organization information. It makes things much easier to manage. The online ticketing sales and online auction is easy to use, which is extremely helpful for our annual fundraising campaign. I like the reports that you can use and print out for the event. OneCause has compatible reports that I can use to import into DonorPerfect, our company's donor management system. Review collected by and hosted on G2.com.

What do you dislike about Bonterra OneCause?

The one thing I dislike about OneCause is the difficulty in uploading multiple pictures for online auction items. It takes a couple of extra steps to do and it is time consuming. I understand it's more of a limitation with the software platform that OneCause uses, but it's still the one thing I dislike about using the online auction service. Review collected by and hosted on G2.com.

Response from Maggie Cavanaugh of Bonterra OneCause

We appreciate hearing how our software helps you in your annual fundraisers. We are consistently making enhancements to our solutions, and are grateful for your review!

Tracy T.
TT
Tracy T.
Loan Officer. However This event was for the NAWBO-SA Foundation, benefitting the High School Mentor Program where I am a Board Member,
Small-Business (50 or fewer emp.)
"OneCause made our event so much easier!"
5/5
What do you like best about Bonterra OneCause?

This was our first event with OneCause. The platform was easy to use for our silent auction, their support team was available the night of the event when we had questions, and payments processed at the end processed with out a hitch. The platform saved us hours of time! Review collected by and hosted on G2.com.

What do you dislike about Bonterra OneCause?

At this time we do not have anything that we dislike :-) Review collected by and hosted on G2.com.

Response from Sarah Sebastian of Bonterra OneCause

Thanks so much for your review, Tracy! We’re thrilled to hear OneCause helped make your event easier and more efficient. It’s great to know the platform saved you hours of time and that your attendees enjoyed the seamless silent auction experience.

We're also happy to hear that our support team was there for you during the event, and that payments processed smoothly at the end. Your positive experience is exactly what we strive for, and we look forward to continuing to support you in future events. Thanks again for sharing your thoughts!

Casey M.
CM
Casey M.
Auction Admin
Small-Business (50 or fewer emp.)
"Very dynamic and intuitive"
5/5
What do you like best about Bonterra OneCause?

OneCause makes it very easy for us to execute many auctions throughout our season. Set up from auction to auction is very easy, and it is very easy to make adjustments and changes quickly. Due to the nature of our auctions, speed is often very important in making a sale. Review collected by and hosted on G2.com.

What do you dislike about Bonterra OneCause?

I wish that the "auction" hammer at the bottom of the welcome screen could be bigger. I also would like if the QR code could take my potential customers straight to the auction site. Review collected by and hosted on G2.com.

Response from Sarah Sebastian of Bonterra OneCause

Thank you for taking the time to leave a review! We're so glad to hear that OneCause helps you move quickly and easily from auction to auction—especially when speed matters. It's great to know the platform is supporting your success throughout the season. We appreciate you being part of the OneCause community and look forward to continuing to support your fundraising efforts!

LD
Lindsay D.
Development Specialist
Mid-Market (51-1000 emp.)
"All-in-One Event Management Made Easy"
4.5/5
What do you like best about Bonterra OneCause?

I love that all that I need to run an event is in one place. Review collected by and hosted on G2.com.

What do you dislike about Bonterra OneCause?

I really wish OneCause would integrate with Blackbaud. This is a huge challenge for us. Review collected by and hosted on G2.com.

Response from Jennifer Haffey of Bonterra OneCause

We're glad to hear that you find OneCause convenient for managing your events! We appreciate the feedback about a Blackbaud integration. We are always working to improve the platform and add integrations to make things easier.

Jill P.
JP
Jill P.
Director of Communications and Events
Mid-Market (51-1000 emp.)
"We use Onecause for our school auction and the software is very reliable."
5/5
What do you like best about Bonterra OneCause?

The auction software is very reliable. It is able to handle many bidders during an auction without any IT woes or software crashes. Review collected by and hosted on G2.com.

What do you dislike about Bonterra OneCause?

I think the registration portion of the site is clunky for both our team of organizers and our guests. It is not easy to designate dietary concerns or simply use the software for registration. Everyone is always given a bidder number, whether there is an auction or not. Review collected by and hosted on G2.com.

Response from Sarah Sebastian of Bonterra OneCause

Thanks so much for your review! It's great to hear OneCause has been a reliable solution for your school auction—especially when it comes to managing high bidder volume without any technical issues. We love hearing that OneCause is helping you engage both in-person and remote supporters with ease.

It sounds like you may be using our classic mobile bidding software. On the new OneCause Fundraising Platform, you have the option to turn off paddle numbers and streamline registration. If you're interested in making the switch, we’d be happy to help—reach out anytime. Thank you for trusting us to help with your fundraising!

Katee H.
KH
Katee H.
Operations coordinator
Small-Business (50 or fewer emp.)
"One stop shop and very engaging"
4.5/5
What do you like best about Bonterra OneCause?

OneCause is a great tool for managing our events. We love the text feature to highlight registration deadlines, auction items available, and it really keeps our attendees engaged before, during, and after the event. Thank you for making it easier to raise money on both our end and our donors. Review collected by and hosted on G2.com.

What do you dislike about Bonterra OneCause?

Currently, we still need to use a separate CRM because it doesn't yet integrate with our robust donor data system. Review collected by and hosted on G2.com.

Response from Sarah Sebastian of Bonterra OneCause

Thank you for your review, Katee! It's great to hear OneCause has made your events more engaging and helped streamline your auction process—especially with features like text messaging to keep your attendees informed and excited. It’s great to know your donors are having a smooth experience too! We appreciate your note about CRM integration, and we are continually working to expand our integration offerings. Thanks again for your feedback and for letting OneCause be part of your fundraising success!

Lisa S.
LS
Lisa S.
Director of Alumni
Small-Business (50 or fewer emp.)
"OneCause helped shape major fundraising changes in our event process"
5/5
What do you like best about Bonterra OneCause?

From start to finish, the ease of tracking donations and being able to run reports Review collected by and hosted on G2.com.

What do you dislike about Bonterra OneCause?

Nothing, really! I would have like to know more about how to set things up prior to the event. Review collected by and hosted on G2.com.

Response from Sarah Sebastian of Bonterra OneCause

Thank you for the review, Lisa! We’re so glad to hear OneCause has helped streamline your event process, from tracking donations to running reports. It's fantastic that it allowed your team to collaborate efficiently, saving you valuable time to focus on other aspects of your event.

We're here to help anyone on your team who needs to know the ins and outs! We have live and on-demand training, a comprehensive knowledge base, and access to a Customer Success Team to make your event setup as smooth as possible.

Thanks again for sharing your experience, and we look forward to continuing to support your fundraising success!

Kerrie S.
KS
Kerrie S.
Administrative Assistant
Small-Business (50 or fewer emp.)
"Administrative Assistant Point of View"
4.5/5
What do you like best about Bonterra OneCause?

I like that when we have an issue, we have a phone number to call! I liked the fact that I called twice for issues, and both times my call was answered and my issue solved. Review collected by and hosted on G2.com.

What do you dislike about Bonterra OneCause?

I wish there was a better way to search within the instructional videos for help. The platform is huge! Review collected by and hosted on G2.com.

Response from Sarah Sebastian of Bonterra OneCause

Thank you for your review! We're thrilled to hear that OneCause is serving as a one-stop shop for your fundraising needs and that our support team has been able to assist you promptly and effectively. We appreciate your feedback regarding instructional videos and are always working to enhance the user experience. Thanks again for sharing your thoughts, and we look forward to supporting you in the future.

LS
Lisa S.
Director of Communications and Development
Mid-Market (51-1000 emp.)
"We love OneCause' Peer to Peer Platform!"
4.5/5
What do you like best about Bonterra OneCause?

The platform is user friendly for our users and the customer service is excellent. Review collected by and hosted on G2.com.

What do you dislike about Bonterra OneCause?

Initially building a campaign is a bit daunting. Plus, the financial partner is not the best. Review collected by and hosted on G2.com.

Response from Sarah Sebastian of Bonterra OneCause

Thanks so much for the kind words—we're thrilled to hear you love the peer-to-peer platform and that it's been such a helpful tool for your team. We also appreciate the feedback and are happy to share that you can use a Stripe account if you prefer. We’re grateful to support your mission and excited to see what you do next!

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
"Very happy with OneCause, but changes are coming and i am wary."
4/5
What do you like best about Bonterra OneCause?

I like the service we have received from Sara Brunner over the years and have had very good experiences when calling in for assistance. I like that our data is in there from previous year, but have been told it won't when we transition to the new platform. Is that the case? Review collected by and hosted on G2.com.

What do you dislike about Bonterra OneCause?

I dread checking other companies and transitioning to another company, since I like OneCause, but I question whether we could save money elsewhere. Review collected by and hosted on G2.com.

Response from Sarah Sebastian of Bonterra OneCause

Thank you for your loyalty and positive feedback—we truly value your partnership and understand that pricing is an important consideration. In addition to auctions, OneCause includes features like online giving, personal fundraising pages, text-to-give, and dedicated golf event solutions, all designed to help you raise more year-round. If you’d like to explore how these tools can add value for your organization, and discuss your data concerns, we’d be happy to help - send us an email at suport@onecause.com.