claire j.
CJ
claire j.
Communications & Marketing Coordinator
Small-Business (50 or fewer emp.)
"Easy Setup and Always-Helpful Support Team"
4/5
What do you like best about Bonterra OneCause?

Setting up the platform is very easy and the support team is always helpful. Review collected by and hosted on G2.com.

What do you dislike about Bonterra OneCause?

Sometimes on the backend there are multiple places to view the same information and that can get confusing Review collected by and hosted on G2.com.

Lisa T.
LT
Lisa T.
Coordinator
Mid-Market (51-1000 emp.)
"Seamless Fundraising with Outstanding Support"
5/5
What do you like best about Bonterra OneCause?

I like that OneCause centralizes all revenue enhancers, including live and silent auctions and paddle raises. I love that our representative is personable and enjoy meeting with her to hear ideas on how to smoothly manage our website and optimize performance. She can answer any questions we have and is proactive in following up on any she might not have the answer to right away. I also appreciate the easy initial setup. Review collected by and hosted on G2.com.

What do you dislike about Bonterra OneCause?

I'd like for there to be more customization with our fundraising page. It's not very clear if that's an option. I'd like to make our page more themed with our gala, including changing the background color and adding fun elements. Review collected by and hosted on G2.com.

Response from Jennifer Haffey of Bonterra OneCause

Hi, Lisa. Thank you so much for leaving a review! We're glad to hear that our team was able to assist you with ease in conducting your event. We value feedback, and will share your comments about the in-person meeting with our team.

Amy W.
AW
Amy W.
Applications Support & Project Analysis
Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Still the best for in-person fundraising events"
5/5
What do you like best about Bonterra OneCause?

OneCause has partnered with Bonterra, which I believe will improve their integration with other engagement tools. They've also upgraded their fundraising platform, greatly improving the UI/UX of the backend tool, and enhancing the mobile check-in features. Review collected by and hosted on G2.com.

What do you dislike about Bonterra OneCause?

They have yet to develop support for Apple devices in their new fundraising platform. It is Android-dependent, so you'll need to have your own devices or rent them from OneCause to facilitate event check-in. Review collected by and hosted on G2.com.

Response from Sarah Sebastian of Bonterra OneCause

Thank you so much for your thoughtful review and for choosing OneCause year after year for your in-person fundraising events. We're glad to hear OneCause helps streamline your donor experience and supports your event goals. It looks like you haven't made the move to the new Platform, which has a more modern UI for your events. You can also take advantage of OneCause Tap to quickly save donor payment info at event check-in without the need for card swipers. We'd love to share more if you're open to it! Thanks again for your trust and partnership - looking forward to supporting many more of your events.

Brenda C.
BC
Brenda C.
Special Events Manager but I was the Executive Administrator when we made the change to One Cause.
Small-Business (50 or fewer emp.)
"Seamless Fundraising with User-Friendly Features"
5/5
What do you like best about Bonterra OneCause?

I truly appreciate how user-friendly OneCause is, as it makes setting up and managing our fundraising events remarkably straightforward and hassle-free. Its features, such as the ability to assign tables for large gatherings and efficiently handle nearly 350 guests, stand out as particularly impressive. The instant prizes and instant buy options have greatly improved our event experience, lending an added sense of professionalism and convenience. I also value the platform’s seamless sponsor payment integration, which saves us a significant amount of time, and the flexibility to run silent auctions online well in advance, which has proven to be extremely helpful. I am impressed by how well OneCause fits our organizational needs without requiring complicated integrations or adjustments, allowing us to operate in our preferred way and boosting our overall efficiency. The platform offers even more potential beyond our current use, and I look forward to exploring these possibilities. Features like the upcoming use of paddle numbers for live auction bids show that OneCause continues to evolve to meet our growing requirements. My satisfaction with these capabilities makes me eager to keep using OneCause and to recommend it to others, as I would rate it a perfect ten out of ten. Review collected by and hosted on G2.com.

What do you dislike about Bonterra OneCause?

When I first started using OneCause, I encountered a learning curve, particularly because I was switching from a different fundraising software. While I ultimately found the platform to be user-friendly, adapting to its features was initially a challenge, much like with any new system. However, with each event, the process becomes smoother and I continue to discover more of what the software can do. Review collected by and hosted on G2.com.

Response from Sarah Sebastian of Bonterra OneCause

Thank you for such a thoughtful review! We’re thrilled to hear how OneCause has helped you simplify event planning, streamline guest seating, and manage sponsor payments—all while enhancing the overall donor experience. It’s wonderful to know features like instant prizes, instant buys, and online silent auctions have made your events more efficient and professional.

We’re honored to be part of your fundraising success!

CC
Chris C.
Marketing and Media Specialist
Small-Business (50 or fewer emp.)
"One Cause University Makes Live and Silent Auction Planning Effortless"
5/5
What do you like best about Bonterra OneCause?

The most helpful is the use of One Cause University that covers every little thing that comes up as you are putting your event together in a quick video tutorial that is under a few minutes. Review collected by and hosted on G2.com.

What do you dislike about Bonterra OneCause?

I didn't have any problems that I experienced while using One Cause to set up our Live and Silent Auction for our Nov 2025 event. Review collected by and hosted on G2.com.

Response from Jennifer Haffey of Bonterra OneCause

Thank you for sharing your positive experience with using OneCause for your event! We're delighted to hear that everything ran smoothly and that both your guests and staff had a fantastic experience.

Sarena C.
SC
Sarena C.
Executive Director
Small-Business (50 or fewer emp.)
"A Lifesaver for Small Teams with Big Missions"
5/5
What do you like best about Bonterra OneCause?

What I love most about OneCause is how genuinely easy it makes things for both our team and our supporters. We run a lot of events, and having a platform that feels simple, intuitive, and not intimidating for donors is such a gift. It takes a lot of stress off of us, especially on event days, and lets us focus on the actual people we’re serving rather than chasing down logistics. Review collected by and hosted on G2.com.

What do you dislike about Bonterra OneCause?

My only dislike is that certain settings aren’t always easy to find. As someone who wears a lot of hats and juggles multiple projects, I really appreciate when everything is straightforward and visible. A bit more clarity in some menus would make the experience even better. Review collected by and hosted on G2.com.

Response from Jennifer Haffey of Bonterra OneCause

Hi, Sarena! Thank you so much for your review. We are so glad the platform takes the stress off and let's you focus on people. That's what we're all about! Thank you for your candid feedback about the visibility of certain settings. We're always looking to improve and your perspective is valuable to us. Your comments have been shared with our product team, and we look forward to continuing to serve you and make life easier.

LS
Linae S.
Manager, Fundraising Campaigns & Volunteer Engagement
Small-Business (50 or fewer emp.)
"Exceptional Event Management with Proactive Support"
5/5
What do you like best about Bonterra OneCause?

OneCause offers a comprehensive selection of tools for managing fundraising events. Whether you're planning a gala or a golf tournament, the platform includes specialized features designed to enhance your success. The design team is proactive in gathering user feedback and frequently rolls out updates to better customize and refine the experience. In addition, the online and personal event consultants provide helpful advice, making it easier to run events smoothly and with less stress. Review collected by and hosted on G2.com.

What do you dislike about Bonterra OneCause?

I think it's inconvenient that events can't be copied from one year to the next, as this creates extra work whenever I need to add a new event. Review collected by and hosted on G2.com.

Response from Jennifer Haffey of Bonterra OneCause

We're thrilled to hear that you appreciate our comprehensive selection of tools and proactive support. Thank you for sharing your feedback on cloning events from year to year. I will share with our product team as we are dedicated to gathering user feedback and using that as our guide for improving our product!

Sarena C.
SC
Sarena C.
Executive Director
Small-Business (50 or fewer emp.)
"A Game-Changer for Nonprofit Event Fundraising"
5/5
What do you like best about Bonterra OneCause?

I love how much time OneCause saves our nonprofit. It keeps everything in one place, tickets, add-ons, donations, and reporting—so our events feel organized and professional, and it’s easy for supporters to give. Review collected by and hosted on G2.com.

What do you dislike about Bonterra OneCause?

The only downside is that some parts of the platform aren’t quite as intuitive as they could be, so it takes a little time (and sometimes support) to feel confident using all the features, especially reporting and setup. Review collected by and hosted on G2.com.

Response from Jennifer Haffey of Bonterra OneCause

We're thrilled to hear that OneCause is saving your nonprofit time and helping to keep your events organized and professional! We appreciate your feedback about the platform's intuitiveness and we are always working to continue improving the user experience.

PM
Patricia M.
Communication Manager
Small-Business (50 or fewer emp.)
"Makes Our Annual Fundraiser Easy to Manage, From Packages to Check-In/Out"
5/5
What do you like best about Bonterra OneCause?

It makes our annual fundraiser easy to manage with using the items and packages as well as during the event with check in and check out. Review collected by and hosted on G2.com.

What do you dislike about Bonterra OneCause?

At this time the only dislike I have with the system is that custimizing the giving center keeps changing. Review collected by and hosted on G2.com.

Response from Jennifer Haffey of Bonterra OneCause

It's great to hear that OneCause has helped streamline your check-in and check-out procedures and saved time on inputting silent auction items! We're committed to continuously improving our system to better serve your needs.

Ruth C.
RC
Ruth C.
Small-Business (50 or fewer emp.)
"Effective Fundraising with Customizable Scoreboards"
3.5/5
What do you like best about Bonterra OneCause?

I think Bonterra OneCause has a fairly easy platform to use with not a huge learning curve, which really helps. Plus, it has really good support. Review collected by and hosted on G2.com.

What do you dislike about Bonterra OneCause?

I wish there was an easier way to email and text people who are coming to the gala. You have to download a report and highlight all the email addresses, which makes it a bit more challenging. There's also a thank you letter feature you can send out to supporters after the gala, but you can't personalize it and it's not as pretty or as professional-looking as it could be. Review collected by and hosted on G2.com.

Response from Jennifer Haffey of Bonterra OneCause

We're glad to hear that you find our platform easy to use and appreciate our support! We're always looking for ways to improve, so we'll take your feedback about emailing into consideration for future updates. You are able to easily text all supporters before, during and after the event! If you have any questions, please feel free to reach out to support@onecause.com and we will help you right away.