Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Easy-to-Use Fundraising Platform I Rely on Daily"
4/5
What do you like best about Bonterra Network for Good?

Easy to use platform for fundraising. I use it daily. Review collected by and hosted on G2.com.

What do you dislike about Bonterra Network for Good?

There are alot of limitations on how a fundraising page can look and it's features. Feedback I have gotten from our users is that they want more flexibility in the visual parts of a fundraising page. Review collected by and hosted on G2.com.

Wendy C.
WC
Wendy C.
Small-Business (50 or fewer emp.)
"Easy, Effective, and with Excellent Support"
5/5
What do you like best about Bonterra Network for Good?

I like that Bonterra Network for Good is easy to use and that it has templates available so you don't have to start from scratch. I enjoy being able to create any type of content, such as blogs or newsletters for the community. I also like that donations can be created easily. Additionally, the initial setup was good and quick, and the Bonterra team helped me resolve an issue to log into my profile. Review collected by and hosted on G2.com.

What do you dislike about Bonterra Network for Good?

I would like to be able to modify the templates more; there are some that do not allow modification as I would like. For example, add images where I want, be able to create and modify images. Review collected by and hosted on G2.com.

Response from Neil Grasso of Bonterra Network for Good

Hi Wendy,

Thank you so much for this wonderful review! We're thrilled to hear that Bonterra Network for Good is making content creation and donation management so much easier for you. It's fantastic that our templates are saving you time and that our support team helped resolve your login issue.

We truly appreciate your feedback about template customization - insights like yours help us continue improving our platform to better serve organizations like yours. To submit a product enhancement request, please visit the Ideas portal within Network for Good.

Thank you for choosing Bonterra!

BH
BJ H.
Social Media Coordinator
Small-Business (50 or fewer emp.)
"Streamlines Donations, But Needs Clearer Event and Email Guidance"
5/5
What do you like best about Bonterra Network for Good?

Network for Good is very helpful in the way that it collects donations and handles my donor lists and makes it easier for me to send out thank you letters to them. Review collected by and hosted on G2.com.

What do you dislike about Bonterra Network for Good?

I think the least helpful thing is that when you are creating an event or making a letter or email, it doesn't explain enough what each function does as you are creating it, so I end up skipping a lot of it. Review collected by and hosted on G2.com.

Brian C.
BC
Brian C.
"Automates Donor Management, Needs Better Customization"
4/5
What do you like best about Bonterra Network for Good?

I use Bonterra Network for Good because it's simple to use and automates a lot of functions that save a significant amount of time, especially for donor management. This automation streamlines many tasks, allowing me to focus on other important areas of our operations. I also find it very beneficial for tracking donations and donor communications. The system effectively maintains our records of donor donations and the history of when people donate, providing a comprehensive view of our fundraising efforts. Furthermore, it provides templates for fundraising emails and automatically sends thank you messages to donors, ensuring that our communication is both effective and efficient. The donation processing capability is another feature that I appreciate, as it helps manage the financial aspects seamlessly. Overall, the system's ease of use and time-saving automation features are what I like most about Bonterra Network for Good. Review collected by and hosted on G2.com.

What do you dislike about Bonterra Network for Good?

I find that the templates for the donation page are limiting in terms of customization options. There are constraints on how much I can customize, particularly regarding images and text formatting for things like donation impact statements. Additionally, the email creation software can be quite tricky to use, limiting my ability to do all the customization that I desire. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Wonderful All-in-One Hub for Donations and Fundraising"
4.5/5
What do you like best about Bonterra Network for Good?

It is wonderful for having all of the donations, fundraising, finical satistics in one place. Review collected by and hosted on G2.com.

What do you dislike about Bonterra Network for Good?

Sometimes it is difficult to filter out for statistics that I need. Review collected by and hosted on G2.com.

Wendy H.
WH
Wendy H.
"Effortless Setup, Exceptional Fundraising Features"
5/5
What do you like best about Bonterra Network for Good?

I highly appreciate Bonterra Network for Good's email capability and donor information capability, finding them exceptionally easy to use and effectively integrated. This seamless incorporation significantly enhances my fundraising efforts by streamlining communication and providing comprehensive donor insights. Additionally, the initial setup process was impressively straightforward, as the platform handled data migration smoothly, facilitating a hassle-free transition to the new system. This positive experience is further supported by my high likelihood of recommending Bonterra Network for Good to others, reflecting my confidence in its features and benefits. Review collected by and hosted on G2.com.

What do you dislike about Bonterra Network for Good?

I dislike the reliability of the system. It poses challenges in maintaining consistent performance, which is crucial for my fundraising activities. Unreliable systems can lead to disruptions in donor stewardship and affect overall productivity. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Well-Organized Contacts and Giving, with Easy Access to Key Actions"
4/5
What do you like best about Bonterra Network for Good?

I particularly like how the contact and giving section are organized. For example, in the contact section you can (without having to go into the contact information) send a video, an email, write a letter or mark as acknowledged. It is easy to find information. Review collected by and hosted on G2.com.

What do you dislike about Bonterra Network for Good?

Filters are not user friendly, particularly selection a custom date. Review collected by and hosted on G2.com.

Chris F.
CF
Chris F.
Development Director
Mid-Market (51-1000 emp.)
"All in one, affordable, and user friendly"
4.5/5
What do you like best about Bonterra Network for Good?

Special Events, Auction, Donation pages, CRM, donation payment options Review collected by and hosted on G2.com.

What do you dislike about Bonterra Network for Good?

Changing payment for services what seems like every year. Que not being able to do many things like automate responses, reminders, pull information from system Review collected by and hosted on G2.com.

Girls Inc of Columbus a.
GA
Girls Inc of Columbus a.
"Robust CRM with Room for Improvement in Reporting"
5/5
What do you like best about Bonterra Network for Good?

I appreciate the functionalities provided by Bonterra Network for Good, including the CRM capabilities that help manage donor information and their contributions, both in-kind and monetary. I love the campaign and event management features that allow me to run campaigns, manage ticket sales for events, and have these seamlessly integrate with the CRM, ensuring all event information is transferred automatically. The ability to maintain ongoing communication and touchpoints with our donors is highly beneficial as it supports our organization's engagement efforts. Furthermore, I value the recent inclusion of AI, which has the potential to greatly enhance ease of reporting once further optimized, allowing for quicker access to data and insights needed for tasks like constructing reports for donor management. At this time, AI tool was not able to successfully pull this report for me. The ability to handle mass email and text communications within one platform is incredibly advantageous. I consistently recommend Bonterra Network for Good on various platforms, committees, and partnerships due to these valuable capabilities and the platform’s forward-thinking direction in donor engagement and relationship management. Review collected by and hosted on G2.com.

What do you dislike about Bonterra Network for Good?

I find it challenging that there is a lack of user-friendly reporting functionalities within the system itself. Having to export data to Excel spreadsheets for further manipulation is cumbersome and inefficient, especially with over 5,000 donors in the management system. This process not only causes confusion but also introduces possibilities for human error. Additionally, the current AI integration has limitations, as it cannot yet produce specific reports, such as those needed for annual appeals (mass mail out process i need all donors (donations/ticket purchases/etc.) with mailing addresses present that have given within the last 3 years to our organization and include all major lifetime donors with mailing addresses ($5,000 and up) in one comprehensive report. There is no streamlined user-friendly reporting that can handle this request without spending hours reviewing Excel Spreadsheets. Furthermore, relying on third parties for verifying mailing addresses and manipulating data further complicates our workflow. Review collected by and hosted on G2.com.

Jesse S.
JS
Jesse S.
Small-Business (50 or fewer emp.)
"Streamlined Donor Communication, Some Newsletter Hiccups"
4/5
What do you like best about Bonterra Network for Good?

I like the ease of use of Bonterra Network for Good. It makes everything I need to do easy and streamlined, allowing me to accomplish tasks quickly and efficiently. Review collected by and hosted on G2.com.

What do you dislike about Bonterra Network for Good?

Sometimes, when creating various newsletters, there are some errors that come up that are difficult to work around. Review collected by and hosted on G2.com.

Response from Neil Grasso of Bonterra Network for Good

Hi Jesse,

Thank you for the positive review! We're thrilled to hear that Bonterra Network for Good is streamlining your donor communication, donation campaigns, and event ticket sales with such efficiency.

We're sorry to hear you're experiencing some challenges with newsletter creation errors. If you need additional support, please contact us at https://www.bonterratech.com/contact-us.

Thank you again!