Verified User in Environmental Services
UE
Verified User in Environmental Services
Small-Business (50 or fewer emp.)
"Reconnecting with EveryAction"
4/5
What do you like best about Bonterra EveryAction?

I was introduced to EveryAction 5 years ago and appreciated the features it allowed for the organizing and development teams. My CRM experience was limited then, and EveryAction was easy to use and provided features that could suit our advocacy and development needs. Reconnecting with EveryAction has felt good, it reminds me of the impact we can have via the tools and brings to mind the collective appreciation and stewardship of our file. Having the opportunity to start relatively fresh within EveryAction, I am keen on learning, sharing, and creating a culture of data hygiene. Review collected by and hosted on G2.com.

What do you dislike about Bonterra EveryAction?

The adoption for those who have not played in the system can be clunky. While I've navigated the webinars and recordings, there are team members who have struggled with the adapting to the new platform. Review collected by and hosted on G2.com.

ieshia w.
IW
ieshia w.
Data Specialist
Small-Business (50 or fewer emp.)
"EveryAction has come a long way"
5/5
What do you like best about Bonterra EveryAction?

I like that I can make the information more or less detailed depending on what we are doing. We can pinpoint members for targeted emails, phone banks, or in-person contact. I like that we can easily determine who we want/need to be in communication with, and share that information with other members of the team. Review collected by and hosted on G2.com.

What do you dislike about Bonterra EveryAction?

I do wonder about there being more ways to connect with other software or automate some of the day-to-day tasks of entering data. Review collected by and hosted on G2.com.

James C.
JC
James C.
Mid-Market (51-1000 emp.)
"A Great tool for base building!"
5/5
What do you like best about Bonterra EveryAction?

Every action has made it easier for my organization to stay aligned with our outreach goals Review collected by and hosted on G2.com.

What do you dislike about Bonterra EveryAction?

There are some glitches here and there. For example, the canvassers don't always show as being active in the field after they have signed into their turfs. Review collected by and hosted on G2.com.

Response from Kathleen Connelly of Bonterra EveryAction

Hi James, thank you for your review and kind words! We're thrilled to hear that our platform has been a great tool for helping you reach your goals. We appreciate your feedback and for being a valued part of our mission.

Lesley-Reid H.
LH
Lesley-Reid H.
Office Manager and PA to General Counsel & Executive Director
Small-Business (50 or fewer emp.)
"Bonny Bonny Wee Bonterra"
5/5
What do you like best about Bonterra EveryAction?

Ease of use; clean non-busy lay out; intuitive data entry; ease of integration; Review collected by and hosted on G2.com.

What do you dislike about Bonterra EveryAction?

Extra step needed when adding Attribution thank you letter; default date when opening a new entry is the last date you entered into system; Review collected by and hosted on G2.com.

Response from Kathleen Connelly of Bonterra EveryAction

Aye, ye've got a bonny eye for quality there, pal! We're thrilled our intuitive design is empowering your work. Your feedback on the thank you letters and date issue is invaluable - we're constantly innovating to elevate your impact. It's inspiring to see how you're using our platform to streamline your efforts. Keep making a difference!

Samira B.
SB
Samira B.
Mid-Market (51-1000 emp.)
"A surprisingly easy to learn software that makes the hard work of organizing volunteers almost easy."
4.5/5
What do you like best about Bonterra EveryAction?

I like the way that phone banks work so seamlessly, the ability to view Volunteers history, the ease of finding full accounts with only pieces of information, and how it's data tracking aids in targeted outreach efforts. Review collected by and hosted on G2.com.

What do you dislike about Bonterra EveryAction?

I dislike the sometimes confusing and fiddly nature of it, how hard it is to fully seperate universes and the propensity the system has to make duplicate volunteer files. Review collected by and hosted on G2.com.

Response from Kathleen Connelly of Bonterra EveryAction

Hi Samira, this is what we love to hear - making hard work almost easy! Thank you for reviewing us. We hear you on the segmentation and duplicates. I've shared your feedback with our product team to address these concerns. We truly appreciate your insights!

Verified User in Cosmetics
UC
Verified User in Cosmetics
Mid-Market (51-1000 emp.)
"try it out"
5/5
What do you like best about Bonterra EveryAction?

the innovative digital soultions custom development and efficeint project management which he;ps business scale and meet technological demands Review collected by and hosted on G2.com.

What do you dislike about Bonterra EveryAction?

everything is helpful and efficient easy to use and understand Review collected by and hosted on G2.com.

Jacklyn R.
JR
Jacklyn R.
Small-Business (50 or fewer emp.)
"Excellent Tool for Organizers"
5/5
What do you like best about Bonterra EveryAction?

One of the best uses in this application would be it's user-friendly marketing platform. It offers a variety of methods of communication that make the process succesful. I use the platfrom weekly, and find it easy to use across platforms. Review collected by and hosted on G2.com.

What do you dislike about Bonterra EveryAction?

While it is a very informative platform, there is a huge learning curve that unfortunately I have only been able to overcome through my time and experience using it. Review collected by and hosted on G2.com.

Response from Kathleen Connelly of Bonterra EveryAction

Hi Jacklyn, thank you for your glowing review! We're thrilled to hear that our platform is helping centralize communication for your team and providing valuable analytical information. We understand that there can be a learning curve, and we're committed to improving the user experience to make it easier for all users.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Comprehensive, intuitive, helpful"
5/5
What do you like best about Bonterra EveryAction?

I like how intuitive the platform is. With just a basic overview of the platform, it's pretty easy to navigate. I also like how there's so much information and support if I ever have a question or run into a problem using the platform. Review collected by and hosted on G2.com.

What do you dislike about Bonterra EveryAction?

I would have loved to be able to make certain contact records only visible to certain users, such as major donor contacts. I do appreciate that the platform allows different levels of what a user can do within a contact record. Review collected by and hosted on G2.com.

Response from Kathleen Connelly of Bonterra EveryAction

Hi there, thanks for sharing your kind words on the user-friendliness and centricity of our platform! We'll be sure to pass on your recommendations re: contact visibility. Thank you for being a Bonterra customer!

Ali A.
AA
Ali A.
Small-Business (50 or fewer emp.)
"EveryAction is a great tool to support CRM, but it is overwhelming to new comers!"
3.5/5
What do you like best about Bonterra EveryAction?

There are so many tools available in EA to assist in managing lists and categorizing different audiences. Review collected by and hosted on G2.com.

What do you dislike about Bonterra EveryAction?

- Terms (names) are difficult to decrypt,

- The platform is overwhelming and can use more robust explanations of the functions of each section within that section (without going to research and troubleshoot within the help center).

- Customer service takes a long time to respond to inquiries. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Solid Database that Meets the Needs of Our Organization"
4/5
What do you like best about Bonterra EveryAction?

I'm a daily user and administrator of the sytem. I've worked with various databases in previous roles and by far EveryAction's greatest strength is its clean layout. It's customizable without being messy or confusing to navigate. I appreaciate the thought that has gone into the new contact record view to be able to see constituents from a holistic perspective. The BCC to notes integration is also great for user adoption and getting important contact information into the system. Having numerous levels of access to the system has also been wonderful to control who is using the system and in what ways. Review collected by and hosted on G2.com.

What do you dislike about Bonterra EveryAction?

I'd love more clarity and direction within the help section. Some of the help documents are too surface level and/or not applicable when trying to find an answer to a specific question. Some of the articles are missing clear, concise definitions. It feels a bit like there's a disconnect from the technical writers to the every day users. Review collected by and hosted on G2.com.

Response from Kathleen Connelly of Bonterra EveryAction

Hi, it's so insightful to hear about your great experience as a daily user! Thank you so much for sharing what you enjoy about our system, and what you think could be improved. We'll be sure to share this with the appropriate teams. Keep up the great work!