Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Integrated powerhouse with some oddities"
4/5
What do you like best about Bonterra EveryAction?

EA has so many integrated features that help us truly track every action of our supporters (donations, petitions, calls, interests). Review collected by and hosted on G2.com.

What do you dislike about Bonterra EveryAction?

EA produces tracking URLs for Online Actions including petitions, advocacy, and donations, which the Targeted Email function then flags and forbids us from sending. Email is our most reliable mode of communication with supporters, so not being able to integrate EA's own functions in email blasts is deeply frustrating. Review collected by and hosted on G2.com.

Response from Kathleen Connelly of Bonterra EveryAction

Hi Renee,

Thank you for your review! We're so excited to hear your feedback and ways that we are helping your nonprofit support your cause. Great job utilizing our fundraising platform in an effective way to make a lasting impact on your donors and your community. I'm forwarding your feedback on our software's cohesion to our product team, and I would encourage you to use our Send Product Feedback portal to pass along any further feedback. It's exactly what helps us give you the best experience, and ultimately help you accomplish your mission!

Thanks so much for being an EveryAction customer!

Stay awesome :)

Kathleen

HS
Heather S.
Office & Communications Manager
Small-Business (50 or fewer emp.)
"Too many good things!"
5/5
What do you like best about Bonterra EveryAction?

I love all the ways I can customize this platform for our needs. From creating contact & donation forms to beautiful looking emails to recording donations and keeping our database current, this is a fantasic system. The learning academy was immensely helpful during our onboarding process and I have yet to ask a question that wasn't answered in a professional and friendly manner. The support has been amazing! Review collected by and hosted on G2.com.

What do you dislike about Bonterra EveryAction?

I will say that there is almost too much that can be done with this one platform. There are times when I'm sure I could be usng more of it to do more, but that probably says more about my abilities than about Bonterra. Review collected by and hosted on G2.com.

Response from Kathleen Connelly of Bonterra EveryAction

Hey Heather, thank you for this amazing feedback! We're thrilled you're enjoying Bonterra's customization options and finding our support helpful. We get it - there's a lot to explore in our platform! Think of it as a toolbox of possibilities, ready when you need them. Keep up the great work - your dedication to leveraging tech for good is inspiring, and we're honored to support your mission!

DeVeria F.
DF
DeVeria F.
Compliance and Accounting Manager
Small-Business (50 or fewer emp.)
"Great system, but Costly"
3/5
What do you like best about Bonterra EveryAction?

All of the compliance systems work great and are pretty user friendly. If there are any issues that come up, their support team works quickly to resolve. Review collected by and hosted on G2.com.

What do you dislike about Bonterra EveryAction?

The hardest part is the cost. My smaller committees and candidates can no longer afford to use the software. Review collected by and hosted on G2.com.

Shruthi K.
SK
Shruthi K.
Digital organizer
Mid-Market (51-1000 emp.)
"Bonterra is versatile and flexible."
5/5
What do you like best about Bonterra EveryAction?

I like that the software is easy to learn and deploy. It integrates with platforms I use, like Hustle, VAN, and Meta. Review collected by and hosted on G2.com.

What do you dislike about Bonterra EveryAction?

I wish there was more flexibility with collecting form respondent data and saving it to their VAN profiles. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"My Review"
3/5
What do you like best about Bonterra EveryAction?

Our team enjoys our CRM capabilities integrated with the ability to directly reach our donors. Review collected by and hosted on G2.com.

What do you dislike about Bonterra EveryAction?

This is a complicated beast and useability is complex. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"One Stop Shop"
4.5/5
What do you like best about Bonterra EveryAction?

I love how I'm able to do everything I need for fundraising in one place - from sending emails to pulling call lists to tracking contributions and viewing wealth engine data, it's a one-stop-shop for everything I need! Review collected by and hosted on G2.com.

What do you dislike about Bonterra EveryAction?

The "user experience" could definitely be improved - especially when creating lists and reports I feel like there could be some more options and user friendly tools to help beginners use the software. Review collected by and hosted on G2.com.

NF
Nicole F.
Data Entry
Mid-Market (51-1000 emp.)
"Fundraising Data Management Simplified"
4.5/5
What do you like best about Bonterra EveryAction?

Being able to use a cloud-based system that integrates the client informtion, supports report management, and has an array of filter options is a reflection of the care and thoughtfullness that went into developing this program. Although I am still learning the program, there are several tutorials and access to customer support to help understand how to use the tools to achieve what I need. Review collected by and hosted on G2.com.

What do you dislike about Bonterra EveryAction?

Although there are several filter options, at times the abundance of drop-down menus and customization tools can feel a bit overwhelming. Review collected by and hosted on G2.com.

Al K.
AK
Al K.
Development Manager
Small-Business (50 or fewer emp.)
"All in one service"
4/5
What do you like best about Bonterra EveryAction?

We decided to combine our communication and donation data base to better target our donors and make more directly asks and it is paying off! I really appreciate that it is an "all in one service." We don't have to use a CRM, google forms and Mailchimp. It does it all in one and is pretty easy to navigate and learn. Review collected by and hosted on G2.com.

What do you dislike about Bonterra EveryAction?

With their changing hands and employees so much in the last year they have been pretty slow to respond to support requests. It can be frustrating not to have your probelm solved in a timely manner, but we are hoping this will get better as their system and team solidifies. Review collected by and hosted on G2.com.

Response from Kathleen Connelly of Bonterra EveryAction

Thank you for your honest feedback, Al - we're delighted to hear that our platform has paid off for you! We appreciate your patience during our and want you to know that our adjustments are made with your best interests in mind. We're on track to improve and provide the best support you need moving forward. Thanks for being part of our journey!

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Experience with EveryAction - Bonterra"
4.5/5
What do you like best about Bonterra EveryAction?

I've been using EveryAction for 9 years while at various non-profit organizations. I really like how easy to use the tools are, including mobile messaging, online actions, and targeted email. It's been great for our digital organizing program. Review collected by and hosted on G2.com.

What do you dislike about Bonterra EveryAction?

I feel the de-duplication tool could be made stronger Review collected by and hosted on G2.com.

Terrence J.
TJ
Terrence J.
Equity Orginizer
Small-Business (50 or fewer emp.)
"It has been good."
5/5
What do you like best about Bonterra EveryAction?

I really like how it can do so much. I like it would help ever Non Profit in DC. It is very easy to use when you get a hand of what is going on with every action. Easy to get some customer support from people that have used it more then me. Review collected by and hosted on G2.com.

What do you dislike about Bonterra EveryAction?

I don't like that it is hard to move around and unerstand some of the tools. It should have something we can click on to give an ex. For what that function does. Review collected by and hosted on G2.com.