AJ
Anna J.
Small-Business (50 or fewer emp.)
"Donor Drive is Awesome!"
5/5
What do you like best about Bonterra DonorDrive?

Donor Drive is a great tool for raising funds! Dance Marathon is lucky to have the platform. It easily organizes everyone into teams and events without worrying! Review collected by and hosted on G2.com.

What do you dislike about Bonterra DonorDrive?

One downside I have noticed on DonorDrive is the reports section. I am not the best at pulling various reports. I wish we were able to select individual quesitons when pulling them. Review collected by and hosted on G2.com.

Response from Kasey Cuppoletti of Bonterra DonorDrive

Thank you for your positive feedback! We're glad to hear that DonorDrive has been a great tool for raising funds and organizing events for Dance Marathon. We appreciate your feedback about the reporting section and will share with our product team.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Informational"
5/5
What do you like best about Bonterra DonorDrive?

With DonorDrive, we're able to put QR codes up during fundraisers, which is convient for people who don't carry cash! We can also see the infographics for participants, registration, and income. DonorDrive makes planning extremely easy. Review collected by and hosted on G2.com.

What do you dislike about Bonterra DonorDrive?

I don't believe there's anything I dislike about DonorDrige so far! Review collected by and hosted on G2.com.

Response from Ryan Headrick of Bonterra DonorDrive

Hello there. Thank you for your review and feedback about how QR codes make it convenient for people to donate. It's great to hear how DonorDrive makes planning your fundraising events easy. I'll be sure to pass that on to our team.

Thank you again for sharing your experience. Have a great day!

Olivia M.
OM
Olivia M.
Online Giving Captain
Enterprise (> 1000 emp.)
"Easy to Learn"
4/5
What do you like best about Bonterra DonorDrive?

I love how DonorDrive is easy to learn. Being such an extensive program it is overwhelming to start, but my co-captain and I have never had an issue picking through the program until we find a solution to any of out problems. Review collected by and hosted on G2.com.

What do you dislike about Bonterra DonorDrive?

It is a bit difficult to organize and reorganize images already saved in the database. A drag and drop function would make it far more effcient. Review collected by and hosted on G2.com.

Response from Sam Moore of Bonterra DonorDrive

Thanks so much for taking the time to write a review, Olivia! We’re glad to hear that you and your organization have been able to use DonorDrive to get more hands-on and creative with your fundraising. Thanks also for your thoughts about organizing images - I can understand how drag-and-drop would make things easier, and I’ve noted it as a feedback item for us to consider as a future improvement. Best of luck with this year’s fundraising!

Tam S.
TS
Tam S.
Operations Administrator
Mid-Market (51-1000 emp.)
"Easy to use Platform"
5/5
What do you like best about Bonterra DonorDrive?

It is easy to navigate and saves me time when entering donations. Review collected by and hosted on G2.com.

What do you dislike about Bonterra DonorDrive?

The multi-factor logins are excessive.My login should last at least 24 hours. Review collected by and hosted on G2.com.

Response from Sam Moore of Bonterra DonorDrive

Thanks so much for your review, Tam. We love hearing that DonorDrive is saving you time! We do understand that multi-factor authentication can be inconvenient, but it’s an important measure to maintain our high security standards and PCI compliance. However, when you enter your verification code, you can select the “Remember me for 1 day” checkbox to bypass multi-factor authentication for the next 24 hours. If that option isn’t functioning for you, please contact our support team at support@donordrive.com so we can help you get it resolved. Thanks again!

EK
Elizabeth K.
Director of Development
Small-Business (50 or fewer emp.)
"Useful App"
4/5
What do you like best about Bonterra DonorDrive?

DonorDive is very user-friendly and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Bonterra DonorDrive?

I wish it were easier to integrate past events as one database. I also wish it spoke to our CRM. I also wish that I could edit my sponsors without having to submit a helpdesk ticket. Review collected by and hosted on G2.com.

Response from Kasey Cuppoletti of Bonterra DonorDrive

Thank you for your feedback, Elizabeth! I'm glad to hear that you had an amazing experience with our Support team and you are finding things easy to use.

At your convenience, please contact us at support@donordrive.com to discuss data migration, CRM integration options, and editing sponsors in the admin. We'd love to dig in and help find solutions for each of these topics.

CW
Catie W.
Marketing & Communications Coordinator
Mid-Market (51-1000 emp.)
"Overcomplicated at time but useful"
3/5
What do you like best about Bonterra DonorDrive?

I like how the front-end page ends up looking, as it creates a somewhat of a flow for participants to learn more about what you're offering. This could be improved by creating pages to be seamless or have one solid background over 4 to 6 sections blocked out on the home page. I like that participants have their own login to track their fundraising over the years in one account. As a participant, the customizable page to send donors was helpful, but I found trouble sharing the link as it wasn't consistent. I like that videos can be used in the hero image section of the website, it offers a small customizable opportunity to engage visitors. Review collected by and hosted on G2.com.

What do you dislike about Bonterra DonorDrive?

The entire layout of the backend. It's confusing, overcomplicated, and not intuitive for the user. As someone who understands technology decently, I spent more time troubleshooting how to fix an error than actually making updates to the website. As a user, the lack of consistency in URLs was found confusing when trying to direct people to your fundraising page or any page with noteworthy content. Any time I would include my link in social media posts, the URL would break and come as an error. Whenever it came to copying and pasting content into your personal page, the fonts would not automatically adjust. Adding a more in-depth text customization menu could fix this (offer font choices, sizes, and colors, rather than heading 1, heading 2, or paragraph). The emails received through Donordrive lacked a modern layout and overall engaging feel. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Enterprise (> 1000 emp.)
"Very easy and convenient for business data"
5/5
What do you like best about Bonterra DonorDrive?

What I like best about DonorDrive is really everything. DonorDrive is very efficient for work purposes. Review collected by and hosted on G2.com.

What do you dislike about Bonterra DonorDrive?

What I like best about DonorDrive isn't much. The only thing I can think of is not being able to download more than 2-3 reports. Review collected by and hosted on G2.com.

Response from Sam Moore of Bonterra DonorDrive

Thank you for your review - it's great to hear that you're finding DonorDrive efficient! Thanks also for your feedback about downloading reports. In case you didn't know, although there is a limit to the number of reports each user can download on a recurring basis, you can pull an unlimited number of on-demand reports at any time. Thanks again for your time, and please get in touch with us any time you have feedback on DonorDrive!

Norris J.
NJ
Norris J.
Senior Church Advisor
Mid-Market (51-1000 emp.)
"DD is user friendly, although I wish there were better ways to access the platform while mobile."
4/5
What do you like best about Bonterra DonorDrive?

I love the customizable reports! It's very helpful when you only need certain peices of information regarding the users. It helps us be creative when designing incentives when we may not need a full profile. Review collected by and hosted on G2.com.

What do you dislike about Bonterra DonorDrive?

I do not like the limited access to the platform. I wish we could do more while mobile. I travel heavily with my position & there are times when we need information, but may not be in a position to access the computers. Review collected by and hosted on G2.com.

HM
Haley M.
Mid-Market (51-1000 emp.)
"Donor Drive Review"
5/5
What do you like best about Bonterra DonorDrive?

It's easy to use and navigate. It doesn't take long to sign people up or make adjustments. Review collected by and hosted on G2.com.

What do you dislike about Bonterra DonorDrive?

I haven't found anything I dislike so far while using it. Review collected by and hosted on G2.com.

Response from Kasey Cuppoletti of Bonterra DonorDrive

We appreciate your kind words about DonorDrive. It's great to hear that the platform is helping you as a new employee for the foundation. If you have any suggestions for improvement, feel free to let us know.

KD
Kelsie D.
Specialist
Small-Business (50 or fewer emp.)
"Donor Drive helps make intergration smooth"
5/5
What do you like best about Bonterra DonorDrive?

It helps to raise money in am easy way, I appreciate the fact that anytime you have questions it is easy to get assistance right away, I like that t makes things flow better in our organization Review collected by and hosted on G2.com.

What do you dislike about Bonterra DonorDrive?

The integration can someones not work super well at times. The payment option isn't quite as easy for people on the fly because they have to stop and follow links. Review collected by and hosted on G2.com.