NN
Nina N.
Development and Communications Manager
Small-Business (50 or fewer emp.)
"Would highly recommend for those working within the nonprofit industry!"
5/5
What do you like best about Bonterra DonorDrive?

DonorDrive's interface is easy to understand and allows for our registrants to sign up for our team event without any support needed on our end. Review collected by and hosted on G2.com.

What do you dislike about Bonterra DonorDrive?

As a firstime time user, I have no experienced any negatives about the platform as of now. I do appreciate that DonorDrive is always looking to improve their platform. Review collected by and hosted on G2.com.

Loren C.
LC
Loren C.
Event Manager
Mid-Market (51-1000 emp.)
"So many functions!"
5/5
What do you like best about Bonterra DonorDrive?

The ability to pull multiple reports on current, and past events. Review collected by and hosted on G2.com.

What do you dislike about Bonterra DonorDrive?

That when pulling past Sponsor reports, it does not give email and phone number info Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Great P2P Platform"
4.5/5
What do you like best about Bonterra DonorDrive?

One of the best things I have seen from DonorDrive is the ability to push changes from a template to the child events in less than a minute. In addition, you have the ability to control which events can have these changes from the template.

Customer Service is amazing! I work alot with Kristy and John and they are phenomenal to work with. Furthermore, if the issue is very complex, they do not mind setting up a call with you to discuss further.

The reports are amazing compared to what I previously used in the past, not only does it have canned reports but you can also create your reports as well.

Their knowledge base contains alot of useful documentation when using their product.

Another great feature is the ability to register a large team using a .csv file in DonorDrive. Review collected by and hosted on G2.com.

What do you dislike about Bonterra DonorDrive?

Whenever we create form that needs a few questions added, we need to log a support case with DD to have these fields added to the report. Takes one week to do.

Running reports on a Monday, can take a while. This has always been an issue ever since we got this platform.

No survey capabilities.

The ability to change the price for a ticketed event requires a ticket.

For ticketed event, there is not a way we can hide a specific ticket type from the public and to be shared only with a few participants.

There should be a functionality that checks to see if the person registering is a child (checks birthday) and stops the child from registering who is underage. Review collected by and hosted on G2.com.

Response from Kasey Cuppoletti of Bonterra DonorDrive

Thank you for sharing your positive experience using DonorDrive and with our Support team! Glad to hear that you find the platform user-friendly and that our team has been helpful. We appreciate your feedback on areas for improvement and will take them into consideration for future updates.

Andrea M.
AM
Andrea M.
Vice President of Finance
Mid-Market (51-1000 emp.)
"Donor Drive is great!"
5/5
What do you like best about Bonterra DonorDrive?

It provides a simple and effective way to donate to a great cause trough many different payment methods! Review collected by and hosted on G2.com.

What do you dislike about Bonterra DonorDrive?

The administrative side is harder to figure out and takes a lot of messing with to get your page working the way you want it. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Most Responsive Service Ever"
5/5
What do you like best about Bonterra DonorDrive?

The support line was extremely prompt and fixed everything that I asked. They even revised the theme of my campaign to include extra elements. Review collected by and hosted on G2.com.

What do you dislike about Bonterra DonorDrive?

I do wish that they took a smaller percentage of transactions, but it is alright. Review collected by and hosted on G2.com.

Verified User in Higher Education
TH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Improving accessibility for the entrepreneur to grow the non-profit stakeholders."
4/5
What do you like best about Bonterra DonorDrive?

DonorDrive supports innovative projects, especially in non-profits. The best thing is the peer-to-peer drive. Review collected by and hosted on G2.com.

What do you dislike about Bonterra DonorDrive?

DonorDrive is doing better, its more about outreach to developing countries as well. Review collected by and hosted on G2.com.

SB
Stephany B.
Director of Community Fundraising
Small-Business (50 or fewer emp.)
"Excellent P2P software as well as a solid individual giving platform."
5/5
What do you like best about Bonterra DonorDrive?

The customer service is excellent. In addition, they are constantly polling their clients to find ways to grow the platform to continue to support our growing portfolio. Review collected by and hosted on G2.com.

What do you dislike about Bonterra DonorDrive?

None that I can think of. It has been a solid platform. Review collected by and hosted on G2.com.

Response from Kasey Cuppoletti of Bonterra DonorDrive

Stephany - thank you for sharing your thoughts on the platform and working with our team! Happy to hear the team is streamlining processes alongside your Operations team!

Melinda D.
MD
Melinda D.
Teacher and Advisor of MiniTHON
Small-Business (50 or fewer emp.)
"Easy Use, Great to Manage"
5/5
What do you like best about Bonterra DonorDrive?

I like that it is easy to use and that the money goes directly where it needs to go. It greatly reduces the stress of a fundraiser. Review collected by and hosted on G2.com.

What do you dislike about Bonterra DonorDrive?

The backend of DonorDrive takes a little guidance to understand, but it is still very worth it! Review collected by and hosted on G2.com.

Response from Kasey Cuppoletti of Bonterra DonorDrive

Thank you for sharing, Melinda! Great to see that it's reducing fundraiser stress and it's easy to use.

Thank you for sharing your feedback about needing a bit of guidance as well! We have some projects in progress to improve the onboarding experience this summer.

Kayla C.
KC
Kayla C.
Brand Ambassador
Mid-Market (51-1000 emp.)
"Donor Drive Review"
3.5/5
What do you like best about Bonterra DonorDrive?

Donor Drive helps me connect with my donors, participants, and volunteers. The site is simplistic and user friendly. Review collected by and hosted on G2.com.

What do you dislike about Bonterra DonorDrive?

I do not dislike anything about Donor Drive except that I have to recieve a text to sign in each day. Review collected by and hosted on G2.com.

Response from Kasey Cuppoletti of Bonterra DonorDrive

Hey Kayla! Thanks for taking the time to leave a feedback. So great to hear that it's enabling you to be more productive, connect with constituents, and that it's user friendly!

Thank you for letting us know that having to use multi-factor authentication each day can be a pain. Totally understand, and it is in truly place to help keep constituent data secure. As security measures evolve, we'll do our best to make it as easy as possible!

Mario C.
MC
Mario C.
Personal Banking Summer Associate
Small-Business (50 or fewer emp.)
"Great and East to Use Resource for Fundraising"
5/5
What do you like best about Bonterra DonorDrive?

I thought it was very user-friendly and easy to customize. Review collected by and hosted on G2.com.

What do you dislike about Bonterra DonorDrive?

I wasn't able to remove registrants that were no longer involved in the event. Review collected by and hosted on G2.com.