Introducing G2.ai, the future of software buying.Try now
Share your insights with Bonterra DonorDrive

Thousands of people like you come to G2 to find out whether solutions like Bonterra DonorDrive are the right fit for them. Share your real experiences with Bonterra DonorDrive and the G2 community and help someone make the right decision about their software.

Bonterra DonorDrive Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find DonorDrive's ease of use invaluable for organizing fundraising and managing event insights efficiently. (24 mentions)
Users value the ease of use of Bonterra DonorDrive, making it accessible for all ages and simple to navigate. (8 mentions)
Users praise the exceptional customer support of DonorDrive, appreciating quick responses and thorough assistance with inquiries. (7 mentions)
Users appreciate the customization options of Bonterra DonorDrive, finding it user-friendly for unique reporting needs. (7 mentions)
Users highly value the customized reporting capabilities of DonorDrive, which enhance ease of use and insight generation. (7 mentions)
Users value the ease of donation tracking with DonorDrive, facilitating successful fundraising efforts for events. (5 mentions)
Users appreciate the intuitive design of DonorDrive, enhancing both fundraising management and donor experiences effortlessly. (5 mentions)
Users appreciate the quick response time of Bonterra DonorDrive, ensuring support is always readily available. (5 mentions)
Users find the learning curve steep, especially newcomers who may struggle with unfamiliar terminology and navigation. (4 mentions)
Users find limited customization options frustrating, especially for reports and email functionality, hindering their branding efforts. (4 mentions)
Users find the lack of custom report generation and inadequate data retrieval options frustrating, hindering effective report analysis. (4 mentions)
Users find Bonterra DonorDrive's interface not user-intuitive, making it challenging for newcomers to navigate effectively. (4 mentions)
Users find the difficult learning curve of Bonterra DonorDrive challenging, especially on the administrative side. (2 mentions)
Users find the login issues challenging, especially with frequent code verifications and quick timeouts after inactivity. (2 mentions)

Top Pros or Advantages of Bonterra DonorDrive

1. Ease of Use
Users find DonorDrive's ease of use invaluable for organizing fundraising and managing event insights efficiently.
See 24 mentions

See Related User Reviews

NS

nancy S.

Mid-Market (51-1000 emp.)

4.5/5

"DonorDrive makes my role as Development Director so much easier!"

What do you like about Bonterra DonorDrive?

DonorDrive is intuitive and nimble; so easy to use for reporting, measuring daily metrics, creating custom reports and for gaining insight into our ev

AJ

Anya J.

Enterprise (> 1000 emp.)

5.0/5

"Donor Drive Review"

What do you like about Bonterra DonorDrive?

It is way easier than the platform we were using before (Convio). The report section is tricky to learn but once you get the hang of it, super simple

2. Simple
Users value the ease of use of Bonterra DonorDrive, making it accessible for all ages and simple to navigate.
See 8 mentions

See Related User Reviews

AJ

Anya J.

Enterprise (> 1000 emp.)

5.0/5

"Donor Drive Review"

What do you like about Bonterra DonorDrive?

It is way easier than the platform we were using before (Convio). The report section is tricky to learn but once you get the hang of it, super simple

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"I love using this fundraising app for the miracle network dance marathon annual event."

What do you like about Bonterra DonorDrive?

The ability to see analytics and use simple QR codes and links for donors.

3. Customer Support
Users praise the exceptional customer support of DonorDrive, appreciating quick responses and thorough assistance with inquiries.
See 7 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Most Responsive Service Ever"

What do you like about Bonterra DonorDrive?

The support line was extremely prompt and fixed everything that I asked. They even revised the theme of my campaign to include extra elements.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Donor Drive: A reliable and consistent resource"

What do you like about Bonterra DonorDrive?

It offers a simple system that is easy to use and allows organizations to set up and manage fundraising events and donations. Customer support provide

4. Customization
Users appreciate the customization options of Bonterra DonorDrive, finding it user-friendly for unique reporting needs.
See 7 mentions

See Related User Reviews

NS

nancy S.

Mid-Market (51-1000 emp.)

4.5/5

"DonorDrive makes my role as Development Director so much easier!"

What do you like about Bonterra DonorDrive?

DonorDrive is intuitive and nimble; so easy to use for reporting, measuring daily metrics, creating custom reports and for gaining insight into our ev

JP

Jessica P.

Small-Business (50 or fewer emp.)

5.0/5

"User friendly & great customer service!"

What do you like about Bonterra DonorDrive?

DonorDrive is an easy to use site that keeps our fundraising organized & allows us to stay on track!

5. Reporting
Users highly value the customized reporting capabilities of DonorDrive, which enhance ease of use and insight generation.
See 7 mentions

See Related User Reviews

NS

nancy S.

Mid-Market (51-1000 emp.)

4.5/5

"DonorDrive makes my role as Development Director so much easier!"

What do you like about Bonterra DonorDrive?

DonorDrive is intuitive and nimble; so easy to use for reporting, measuring daily metrics, creating custom reports and for gaining insight into our ev

AJ

Anya J.

Enterprise (> 1000 emp.)

5.0/5

"Donor Drive Review"

What do you like about Bonterra DonorDrive?

It is way easier than the platform we were using before (Convio). The report section is tricky to learn but once you get the hang of it, super simple

6. Donation Tracking
Users value the ease of donation tracking with DonorDrive, facilitating successful fundraising efforts for events.
See 5 mentions

See Related User Reviews

JC

Jade C.

Mid-Market (51-1000 emp.)

5.0/5

"DonorDrive Review from ADA"

What do you like about Bonterra DonorDrive?

I love that Donor Drive is easy navigate and provides real time insights to the upcoming events and participants that have registered. It makes reachi

NN

Nina N.

Small-Business (50 or fewer emp.)

5.0/5

"Would highly recommend for those working within the nonprofit industry!"

What do you like about Bonterra DonorDrive?

DonorDrive's interface is easy to understand and allows for our registrants to sign up for our team event without any support needed on our end.

7. Intuitive
Users appreciate the intuitive design of DonorDrive, enhancing both fundraising management and donor experiences effortlessly.
See 5 mentions

See Related User Reviews

NS

nancy S.

Mid-Market (51-1000 emp.)

4.5/5

"DonorDrive makes my role as Development Director so much easier!"

What do you like about Bonterra DonorDrive?

DonorDrive is intuitive and nimble; so easy to use for reporting, measuring daily metrics, creating custom reports and for gaining insight into our ev

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Donor Drive: A reliable and consistent resource"

What do you like about Bonterra DonorDrive?

It offers a simple system that is easy to use and allows organizations to set up and manage fundraising events and donations. Customer support provide

8. Response Time
Users appreciate the quick response time of Bonterra DonorDrive, ensuring support is always readily available.
See 5 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Most Responsive Service Ever"

What do you like about Bonterra DonorDrive?

The support line was extremely prompt and fixed everything that I asked. They even revised the theme of my campaign to include extra elements.

AP

ashley p.

Mid-Market (51-1000 emp.)

5.0/5

"Excellent service"

What do you like about Bonterra DonorDrive?

When I need help, an employee everytime answer in a very short time and resolve my problem.

Top Cons or Disadvantages of Bonterra DonorDrive

1. Learning Curve
Users find the learning curve steep, especially newcomers who may struggle with unfamiliar terminology and navigation.
See 4 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Powerful Yet Simple"

What do you dislike about Bonterra DonorDrive?

Minor, but I found I had to adjust a bit to some terminology. I had to learn what "Event Insights" meant and how that might be different from "Contro

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Donor Drive: A reliable and consistent resource"

What do you dislike about Bonterra DonorDrive?

DonorDrive can be intimidating for new/temporary members to use.

2. Limited Customization
Users find limited customization options frustrating, especially for reports and email functionality, hindering their branding efforts.
See 4 mentions

See Related User Reviews

Deneka D.
DD

Deneka D.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent customer service"

What do you dislike about Bonterra DonorDrive?

There are a few administrative areas that could be improved withbthe product including the ability to create custom reports without having to go throu

Terri K.
TK

Terri K.

Small-Business (50 or fewer emp.)

4.5/5

"Donor Drive through PDM"

What do you dislike about Bonterra DonorDrive?

Even though each year we do our t-shirts on our own, it keeps putting that back on the registration which causes confusion every year.

3. Report Generation
Users find the lack of custom report generation and inadequate data retrieval options frustrating, hindering effective report analysis.
See 4 mentions

See Related User Reviews

Loren C.
LC

Loren C.

Mid-Market (51-1000 emp.)

5.0/5

"So many functions!"

What do you dislike about Bonterra DonorDrive?

That when pulling past Sponsor reports, it does not give email and phone number info

JC

Jade C.

Mid-Market (51-1000 emp.)

5.0/5

"DonorDrive Review from ADA"

What do you dislike about Bonterra DonorDrive?

I wish there was a way to pull reports or download a list of participants and their donations into an excel or easy to read spreadsheet. While Donor D

4. Understanding Issues
Users find Bonterra DonorDrive's interface not user-intuitive, making it challenging for newcomers to navigate effectively.
See 4 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Donor Drive: A reliable and consistent resource"

What do you dislike about Bonterra DonorDrive?

DonorDrive can be intimidating for new/temporary members to use.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Love Donor Drive"

What do you dislike about Bonterra DonorDrive?

I do with the Reports section came with an instruction page. Unless you use the Reports regularly I feel like it is problematic to navigate.

5. Difficult Learning
Users find the difficult learning curve of Bonterra DonorDrive challenging, especially on the administrative side.
See 2 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"The best peer-to-peer platform I know"

What do you dislike about Bonterra DonorDrive?

Like any fully-featured platform, the learning curve is a bit steep. Users of Luminate/TeamRaiser will have no problems, but the platform is not as in

Andrea M.
AM

Andrea M.

Mid-Market (51-1000 emp.)

5.0/5

"Donor Drive is great!"

What do you dislike about Bonterra DonorDrive?

The administrative side is harder to figure out and takes a lot of messing with to get your page working the way you want it.

6. Login Issues
Users find the login issues challenging, especially with frequent code verifications and quick timeouts after inactivity.
See 2 mentions

See Related User Reviews

Kayla C.
KC

Kayla C.

Mid-Market (51-1000 emp.)

3.5/5

"Donor Drive Review"

What do you dislike about Bonterra DonorDrive?

I do not dislike anything about Donor Drive except that I have to recieve a text to sign in each day.

Tim P.
TP

Tim P.

Mid-Market (51-1000 emp.)

5.0/5

"Bottom-line: DonorDrive is the best tool for development work!"

What do you dislike about Bonterra DonorDrive?

I haven't yet really encountered anything overly limiting about DonorDrive. if I'm being truly critical in a very picky way, the fact that I get logge

Bonterra DonorDrive Reviews (264)

View 1 Video Reviews
Reviews

Bonterra DonorDrive Reviews (264)

View 1 Video Reviews
4.7
264 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
TP
Director of Development
Enterprise (> 1000 emp.)
"Simply put, I wouldn't be able to do my job without DonorDrive!"
What do you like best about Bonterra DonorDrive?

I love how easy it is to set up customized reports and subscribe to them so they automatically show up in my inbox. Review collected by and hosted on G2.com.

What do you dislike about Bonterra DonorDrive?

I haven't experienced anything that I'm unhappy about. Review collected by and hosted on G2.com.

Verified User in Fund-Raising
UF
Small-Business (50 or fewer emp.)
"I love using donor drive!"
What do you like best about Bonterra DonorDrive?

I think the thing I like best about donor drive is how easy it is to share your page and thank donors. I also think it’s easy to edit your page Review collected by and hosted on G2.com.

What do you dislike about Bonterra DonorDrive?

It is harder to set up your account but once it is set up then it’s easy Review collected by and hosted on G2.com.

SC
senior digital producer
Mid-Market (51-1000 emp.)
"Helpful customer service team"
What do you like best about Bonterra DonorDrive?

Anytime I run into an issue or need help navigating the platform, the customer service team has always been an amazing help. They offer screenshots and step by step approach. It is really helpful! Review collected by and hosted on G2.com.

What do you dislike about Bonterra DonorDrive?

I don't have many complaints but sometimes it seems like the UI/UX design might be a bit outdated for the page builder. It would be nice to have something more flexible to work with. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Small-Business (50 or fewer emp.)
"Great experience with donor drive"
What do you like best about Bonterra DonorDrive?

Everything on the website is very clear and easy to read Review collected by and hosted on G2.com.

What do you dislike about Bonterra DonorDrive?

I haven’t encountered any downsides so far Review collected by and hosted on G2.com.

Samantha O.
SO
First Year Mentor
Mid-Market (51-1000 emp.)
"Donor drive review"
What do you like best about Bonterra DonorDrive?

I like how seamless and easy to use it is Review collected by and hosted on G2.com.

What do you dislike about Bonterra DonorDrive?

I dislike how difficult it is to personalize your story the way you want with different fonts and picture sizes Review collected by and hosted on G2.com.

Verified User in Fund-Raising
UF
Small-Business (50 or fewer emp.)
"Donor Drive: A reliable and consistent resource"
What do you like best about Bonterra DonorDrive?

It offers a simple system that is easy to use and allows organizations to set up and manage fundraising events and donations. Customer support provides responsive, knowledgeable service. Their support team is accessible via chat, email, and phone, quickly resolving any issues or questions. The availability of training resources, including webinars and guides, also ensures users can maximize the software's features. It's a solid choice for nonprofits seeking an efficient and reliable fundraising solution. Review collected by and hosted on G2.com.

What do you dislike about Bonterra DonorDrive?

DonorDrive can be intimidating for new/temporary members to use. Review collected by and hosted on G2.com.

Tucker K.
TK
Primary THON Chair
Mid-Market (51-1000 emp.)
"DonorDrive Review"
What do you like best about Bonterra DonorDrive?

Very easy to navigate and clean looking display Review collected by and hosted on G2.com.

What do you dislike about Bonterra DonorDrive?

Sometimes runs slow when many users are on it Review collected by and hosted on G2.com.

Verified User in Fund-Raising
AF
Small-Business (50 or fewer emp.)
"It’s very helpful for securing online donations."
What do you like best about Bonterra DonorDrive?

It helps our club get our message out there through social media and the internet. Review collected by and hosted on G2.com.

What do you dislike about Bonterra DonorDrive?

The sign in is difficult. There’s a different way for admins to sign in and I always forget how to do it. Review collected by and hosted on G2.com.

Verified User in Fund-Raising
UF
Enterprise (> 1000 emp.)
"Really liked the mobile and social media fundraising integration"
What do you like best about Bonterra DonorDrive?

It is really easy to integrate mobile fundraising and social media fundraising (e.g. Facebook). I think this is helpful to boost the amount that our challenge event fundraisers can raise, as it is very easy for us to support them on these platforms. Review collected by and hosted on G2.com.

What do you dislike about Bonterra DonorDrive?

I found some of the reporting and analytics tools a little tricky to use, but this might be because I am not that savvy with data and analytics! Review collected by and hosted on G2.com.

NS
Development Director
Mid-Market (51-1000 emp.)
"DonorDrive makes my role as Development Director so much easier!"
What do you like best about Bonterra DonorDrive?

DonorDrive is intuitive and nimble; so easy to use for reporting, measuring daily metrics, creating custom reports and for gaining insight into our event participants and our event planning and execution. Overall, it is a flexible user-friendly platform that makes integration of data simple and reliable. I use DonorDrive many times a day. I have not had to use their customer support but am aware that it is readily available. Review collected by and hosted on G2.com.

What do you dislike about Bonterra DonorDrive?

The only downside of DonorDrive is remembering when events and campaigns are archived and how to create and run those reports. Review collected by and hosted on G2.com.

Product Avatar Image
Product Avatar Image