Alex R.
AR
Alex R.
UX Designer
"So good, it almost brought me to tears."
5/5
What do you like best about Bonsai?

The ability to have contracts, questionnaires, and client portals alongside my time tracking and invoicing features. Review collected by and hosted on G2.com.

What do you dislike about Bonsai?

Lack of ability to track income from linked bank account. Review collected by and hosted on G2.com.

BreAnne S.
BS
BreAnne S.
Owner of Soulful Media, Co.
Small-Business (50 or fewer emp.)
"Best Thing to Happen to Freelancers"
5/5
What do you like best about Bonsai?

I am a small web design and marketing business owner/freelancer and being as this is my first experience running my own business, Bonsai has been a total lifesaver! The convenience and simplicity of the platform have made accounting and invoicing a piece of cake. I highly recommended it to any first-time freelancer! Review collected by and hosted on G2.com.

What do you dislike about Bonsai?

The fees are the most unfortunate thing. Consider we pay for a monthly subscription, the online banking fees seem unnecessary. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Easy to use for new business owners"
4/5
What do you like best about Bonsai?

I like that I can have everything I need for my clients in one place. Their contract, proposal, and invoice is organized, and they can pay directly through the platform. Plus, I can track my time if I have a project that goes over the alloted number of initially-quoted hours. Review collected by and hosted on G2.com.

What do you dislike about Bonsai?

Sometimes the editing is difficult for the contracts and I wish it were easier to create templates that aren't connected to a client's account. Review collected by and hosted on G2.com.

Spud M.
SM
Spud M.
Co-Founder + CEO
Small-Business (50 or fewer emp.)
"Software that streamlines it all!"
5/5
What do you like best about Bonsai?

I love that Bonsai has proposals, contracts, and invoices - all of which talk to one another! It’s so easy to move a client along from a potential lead to paid invoice.

They also make the entire process super simple and clean. So many other software options feel cluttered and clunky but Bonsai has exactly what I need without trying to add too much in.

Prior to Bonsai, I was juggling multiple software solutions and PDFs going back and forth to clients. Bonsai eliminated all of that! Review collected by and hosted on G2.com.

What do you dislike about Bonsai?

I wish it were a bit easier to see what emails are going out to my clients - or to at least have control over what reminders and notices get sent when. Review collected by and hosted on G2.com.

Leslie O.
LO
Leslie O.
Freelance Graphic Designer
Small-Business (50 or fewer emp.)
"Bonsai has simplified my freelance process a ton!"
5/5
What do you like best about Bonsai?

Bonsai makes creating contracts, invoices and time tracking easier than I could have imagined when I started freelancing. I love that I don't have to think about the legal loopholes for contracts because Bonsai has already created a template that covers the major legal items for me. I jut have to fill in the specifics of the project. I also really love the time tracking for multiple projects organized into tasks. I no longer miss out on time that I forgot to track, and therefore I make more money. Review collected by and hosted on G2.com.

What do you dislike about Bonsai?

I wish that I could changes times after sending invoices ( if I've made a mistake on timing and need to re-do). Review collected by and hosted on G2.com.

Michael H.
MH
Michael H.
Founder, Developer, Designer
Information Technology and Services
Small-Business (50 or fewer emp.)
"After trying many freelance tools, Bonsai was my choice ..."
5/5
What do you like best about Bonsai?

I love the fact they are honest with themselves. Just look at their blog and resources and how they compare themselves with others and not completely biased like others. They want to truly give you the best experience you can have with so many tools, I highly recommend trying out their free trial, their support is always nice and willing to help you quickly. Out of all the others, I love the 'minimal, sleek, clean' user interfance. Review collected by and hosted on G2.com.

What do you dislike about Bonsai?

Honestly the ONLY thing I would like bonsai to include to make it the perfect tool "for me at least, and im sure others" would be to make it 100% white label. They have a white label option which is nice but I would love the choice as a integration, like adding your own domain (C-Name or A) to customize the URL when clients click on any link so it looks like your own system, an example would be TeamWork - but the system is more than just for freelancers so I understand, but it would be an awesome intergration' :) Review collected by and hosted on G2.com.

Verified User in Motion Pictures and Film
UM
Verified User in Motion Pictures and Film
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Their customer service redeems any problems I've had. They are always open to critique and helpful"
5/5
What do you like best about Bonsai?

I like the customer service and how specific I can make everything. Review collected by and hosted on G2.com.

What do you dislike about Bonsai?

I dislike that sometimes the software just doesn't work. I'll go to change an email or update a contact and it never saves. Review collected by and hosted on G2.com.

RS
Radhika S.
Small-Business (50 or fewer emp.)
"Thank Goodness for Bonsai!!"
5/5
What do you like best about Bonsai?

I love everything about Bonsai! It is undoubtedly the tool I've relied on the most to help launch myself as an independent consultant. I love how easy the software is to create proposals, contracts, invoices, time tracking, and generally how beautiful the design is. I love the pricing as well, which I feel is a great value for everything I get in return. Review collected by and hosted on G2.com.

What do you dislike about Bonsai?

One downside to Bonsai is that it is not as strong on the tax accounting / financial analysis side as my business bank services are. I wish they would expand their software to also help capture business expenses, receipts, etc. so it's truly a one-stop-shop for my entire business. Review collected by and hosted on G2.com.

Erika G.
EG
Erika G.
Graphic Designer
Small-Business (50 or fewer emp.)
"Wonderful Tool For Freelancers"
5/5
What do you like best about Bonsai?

This platform is an excellent way to streamline essentially all you need for freelance work. From projects and tasks to invoices and payments, it keeps all my clients and projects in one place. It's very convenient and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Bonsai?

The only downside that I have found is that sometimes I cannot do automatic cashout, but I believe that may be a user error. Review collected by and hosted on G2.com.

Oshane H.
OH
Oshane H.
Publisher
Small-Business (50 or fewer emp.)
"Best Freelancer/ Business Management Tool"
5/5
What do you like best about Bonsai?

I love that I am able to track my time automatically and manually and be able to send invoices to bill my clients as a freelancer Review collected by and hosted on G2.com.

What do you dislike about Bonsai?

I love everything so far there is nothing not to like about Bonsai Review collected by and hosted on G2.com.