--- title: Bonsai Reviews meta\_title: 'Bonsai Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 101 reviews by the users' company size, role or industry to find out how Bonsai works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 101 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Project, Portfolio & Program Management url: https://www.g2.com/categories/project-portfolio-program-management --- # Bonsai Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Bonsai but has limited features. Are you part of the Bonsai team? [Upgrade your plan](https://my.g2.com/bonsai/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Bonsai is a one-stop platform for agencies, consultancies and professional service providers. It is designed to provide businesses with a complete and real-time overview of their business. Simplify your business operations and consolidate your projects, clients and team into one integrated, easy-to-use platform. From contracts, proposals and project management to client billing, revenue tracking and resource management. Project Management: Assign projects & tasks to your team, prioritize your week and see exactly how your projects progress. Set project budgets & avoid unexpected costs. Gantt chart, Kanban view, integrated timer for easy billing, and collaboration with external partners for an efficient work. Team Time Tracking: Get an instant report of your team's tracked hours with accurate timesheets & see who's over capacity at a glance. Monitor your business's utilization & get clarity on your team's efficiency & profitability. Plan your resources in advance to keep your projects on track and on budget. CRM: Manage your clients and their projects in one place. Create unique client profiles with all your notes, contacts, rates and tags. Invite your clients to your branded Client Portal where they can access projects, documents and links you’ve shared with them. * * * Seller [Bonsai (YC W16)](https://www.g2.com/sellers/bonsai-yc-w16) Discussions [Bonsai Community](https://www.g2.com/products/bonsai/discuss) Languages Supported English Solution Type All-in-One Overview by Laure Albouy Show More ## Pricing Pricing provided by Bonsai. ### Basic Starting at $9.00 1 User Per Month ### Essentials Starting at $19.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/bonsai/pricing) ## Top-Rated Alternatives [ ![HoneyBook](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HoneyBook") HoneyBook 4.5/5(248) ](https://www.g2.com/products/honeybook/reviews) [ ![ClickUp](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ClickUp") ClickUp 4.6/5(13,684) ](https://www.g2.com/products/clickup/reviews) [ ![PandaDoc](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PandaDoc") PandaDoc 4.7/5(3,655) ](https://www.g2.com/products/pandadoc/reviews) [ View All Alternatives ](https://www.g2.com/products/bonsai/competitors/alternatives) ## User Insights Average based on 101 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ![Jason A. D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason A. D.") JD Jason A. D. Small-Business (50 or fewer emp.) 2/11/2024 "Bonsai is greatly beneficial" 5/5 What do you like best about Bonsai? I love that Bonsai has all the resources I need and is very affordable. Review collected by and hosted on G2.com. What do you dislike about Bonsai? I wish there were more resources I could use. Review collected by and hosted on G2.com. What problems is Bonsai solving and how is that benefiting you? Client Management and organization Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Media Production](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Media Production") UM Verified User in Media Production Small-Business (50 or fewer emp.) 2/6/2024 "The best platform for freelancers." 5/5 What do you like best about Bonsai? I can easily issue online-payable invoices from the account where my money sits in checking. It's extremely convienet and simple. Importantly, I can choose to pass the cc processing fee on to my client. Review collected by and hosted on G2.com. What do you dislike about Bonsai? The graph that they display to chart income and expenses is hard to read, and not very helpful. Review collected by and hosted on G2.com. What problems is Bonsai solving and how is that benefiting you? Bonsai serves a one-stop shop for running a small freelance business. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 5/24/2023 "Great Contracting Software, Rough Around the Edges Elsewhere" 1.5/5 What do you like best about Bonsai? I love their contracts. They are super easy to set up, flexible to edit, and quite a joy to work with. It's very nice to get a contract sent to a client in such a streamlined fashion, and not have to spend a bunch of time writing the entire contract from scratch (or copy pasting and editing from elsewhere) and then figuring out a service to use to upload and send it just for signature. Kudos to Bonsai for that part of the software. Review collected by and hosted on G2.com. What do you dislike about Bonsai? Recently, I encountered what I would call a pretty critical bug with a contract. The support was very helpful in trying to resolve the issue for me. However, they couldn't resolve the issue. The uploaded SoW on the contract is, when you click the link, completely inaccessible to myself and the client. As a result, I do not trust the software at this point. They also have very aggressive auto reminder and auto invoicing settings, and sometimes I don't want that because invoicing and/or payments are already handled outside Bonsai. It seems like they're really trying to push you to doing everything inside of Bonsai. There have also been numerous bugs and frustrations that have taken a lot more time than I would've desired, such as: 1. My profile picture is still not correct and I can't edit it on one page. 2. It felt like a ridiculous process to change my email address (required me to submit sensitive personal life information documents). 3. It was very difficult to add a partner account for someone that had previously had a Bonsai account. Anyways, I can't recommend them at this point. The bug with the SoW not being accessible on an already signed contract is critical, and the fact that they couldn't fix it is even more concerning. If you're doing legally binding contracting software and a SoW isn't accessible then that's a serious issue. Review collected by and hosted on G2.com. What problems is Bonsai solving and how is that benefiting you? Bonsai streamlines the creation of contracts for our company and getting those contracts signed. We occasionally use the invoicing features as well. It benefits us by speeding up the contract process and streamlining, in some cases, parts of the invoicing feature. Review collected by and hosted on G2.com. Show More Response from Laure Albouy of Bonsai [Editedit](https://www.g2.com/survey_responses/bonsai-review-8137781/official_response/edit) Thank you for taking the time to share your feedback. We understand your frustration and apologize for the inconvenience. Our goal is to provide a seamless and reliable experience, and we’re committed to addressing issues quickly. I’m happy to report that our team has since resolved the bug you’re referring to, and everything should be operating properly now. Please reach back out to support@hellobonsai.com and we’ll be happy to look over your reminder settings, help with your profile picture, and address any other concerns. Current UserValidated ReviewerSource: Organic ![Matthew M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew M.") MM Matthew M. Owner Small-Business (50 or fewer emp.) 5/25/2023 "Great platform with great potential" 3.5/5 What do you like best about Bonsai? We like the contracts converted into an invoice and being able to accept credit card payments. The free resources were amazing as well for small business owners. Review collected by and hosted on G2.com. What do you dislike about Bonsai? Just didn't quite meet our business needs. We need custom invoices and contracts. We do not have just one set of documents, instead they need to be filled out per project. Review collected by and hosted on G2.com. What problems is Bonsai solving and how is that benefiting you? Bonsai has impressive templates that are useful and relevant to almost any industry. We've been able to create proposals and track time per project so that we can accurately quote new clients. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite SK Siva K. SOFTWARE ENGINEER Mid-Market (51-1000 emp.) 4/27/2023 "Easy to use with a clean and simple interface" 4/5 What do you like best about Bonsai? easy to use, with a clean and simple interface that makes it easy for users to access the tools they need and it offers a range of templates and customization options, allowing users to tailor their proposals and contracts to their specific needs. Review collected by and hosted on G2.com. What do you dislike about Bonsai? currently does not offer a mobile app, which may be a drawback for users who need to manage their work on the go. Review collected by and hosted on G2.com. What problems is Bonsai solving and how is that benefiting you? provides a suite of tools and services that help me to manage their work more efficiently, from invoicing and time tracking to proposals and project management. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 4/17/2023 "Use any other app" 0/5 What do you like best about Bonsai? The UI and supposed ease of use. It sold me a mixed bag of seemlingly awesome features, none of which I was able to access based on not being paid out by the platform. Review collected by and hosted on G2.com. What do you dislike about Bonsai? Bonsai makes it incredibly difficult to issue payment. It held 10 figures worth of money in limbo from me for about a month before I decided to issue a refund to my client, cancel the account, and look for a different option to receive payment. Not to mention, I reached out to support numerous times without a single answer. Review collected by and hosted on G2.com. What problems is Bonsai solving and how is that benefiting you? They didn't solve any of my problems, in fact, they gave my money problems. When looking for a service to collect payment, receiving said payment should be easy. It's not. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Denzel B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Denzel B.") DB Denzel B. CEO Small-Business (50 or fewer emp.) 5/18/2023 "Really great" 5/5 What do you like best about Bonsai? It helps with taking payments and keeping all your clients in one place. I've been using them for a year now and so far their pricing is great and the features like contracts, forms and invoicing are great. Review collected by and hosted on G2.com. What do you dislike about Bonsai? Cash Card doesn't work well internationally Review collected by and hosted on G2.com. What problems is Bonsai solving and how is that benefiting you? It helps me take payments from clients that isn't able to use certain methods. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") IM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 5/3/2023 "A powerful SAAS" 5/5 What do you like best about Bonsai? The ability to integrate with multiple SAAS's. Review collected by and hosted on G2.com. What do you dislike about Bonsai? Lack being fully functional from the website. Review collected by and hosted on G2.com. What problems is Bonsai solving and how is that benefiting you? It's helpful when it comes to generating invoices, integrating with Quickbooks and Harvest, also time tracking freelance worker hours. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") UR Verified User in Real Estate Small-Business (50 or fewer emp.) 4/25/2023 "Great invoice creation tool for contractors" 5/5 What do you like best about Bonsai? Ease of creation of invoices and the ease of sending them to clients Review collected by and hosted on G2.com. What do you dislike about Bonsai? Many features I don't use. Just needed a simple invoice creator Review collected by and hosted on G2.com. What problems is Bonsai solving and how is that benefiting you? Creating invoices , sending reminders, managing invoices Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Nick d.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nick d.") ND Nick d. Owner, creative director Small-Business (50 or fewer emp.) 5/27/2022 "The absolute best invoicing and payment software for freelancers!" 5/5 What do you like best about Bonsai? As a designer and small business owner, I have tried SO MANY invoicing and payment platforms. All of them claim to be the best for a variety of reasons. After switching to Bonsai I can safely say I finally found the best. Not only is their platform easy to use and user-friendly, but they automate helpful pieces of the payment process and my favorite part is you can charge your customer the CC processing fees. The money I save on processing fees alone MORE than covers my Bonsai subscription cost. It's a no-brainer. Review collected by and hosted on G2.com. What do you dislike about Bonsai? I'm not sure there is anything worth noting that I don't like at this point honestly. Review collected by and hosted on G2.com. What problems is Bonsai solving and how is that benefiting you? Reminding customers of their pending invoices is super helpful. But I think the main problem they solve for me is allowing me to charge my customers for the credit card fees. This allows me to get paid faster and the savings MORE than cover the cost of my Bonsai subscription so it's a win-win. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Bonsai? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Bonsai ](https://www.g2.com/products/bonsai/discussions/new) GU Guest User • Last activity over 3 years ago Is Bonsai a CRM? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/is-bonsai-a-crm) GU Guest User • Last activity about 4 years ago How does Bonsai app work? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/how-does-bonsai-app-work) [ View all Discussions ](https://www.g2.com/products/bonsai/discuss) ## Pricing Options Pricing provided by Bonsai. ### Basic Starting at $9.00 1 User Per Month ### Essentials Starting at $19.00 1 User Per Month ### Premium Starting at $29.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/bonsai/pricing) Bonsai Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_df4a329eac405212e5133fdb053fc64a/honeybook.png "Product Avatar Image") HoneyBook 4.5/5(248) [ Compare Now ](https://www.g2.com/compare/bonsai-vs-honeybook) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c9c02185b2606c5e58ac5c37522d55fe/pandadoc.png "Product Avatar Image") PandaDoc 4.7/5(3,655) [ Compare Now ](https://www.g2.com/compare/bonsai-vs-pandadoc) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cc1eb6c072916e48a0e1bd9d36e8d443/field-nation.png "Product Avatar Image") Field Nation 4.5/5(408) [ Compare Now ](https://www.g2.com/compare/bonsai-vs-field-nation) ##### ##### Bonsai Features Document Creation Template Creation and Flexibility Analytics Due Dates Administration and Platform User, Role, and Access Management Alerts and Notifications CRM Integration Contract Management Platform Features Contract Creation Contract Editing Contract Attachments [ View More Features ](https://www.g2.com/products/bonsai/features) ##### Categories on G2 [Workflow Management](https://www.g2.com/categories/workflow-management)[Work Management](https://www.g2.com/categories/work-management)[Project Collaboration](https://www.g2.com/categories/project-collaboration) [Workflow Management](https://www.g2.com/categories/workflow-management)[Work Management](https://www.g2.com/categories/work-management)[Project Collaboration](https://www.g2.com/categories/project-collaboration)[Project Management](https://www.g2.com/categories/project-management)[Task Management](https://www.g2.com/categories/task-management-software)[Time Tracking](https://www.g2.com/categories/time-tracking-software)[Online Form Builder](https://www.g2.com/categories/online-form-builder)[Expense Management](https://www.g2.com/categories/expense-management)[Project and Portfolio Management](https://www.g2.com/categories/project-and-portfolio-management)[Kanban Project Management](https://www.g2.com/categories/kanban-project-management)[Invoice Management](https://www.g2.com/categories/invoice-management)[Online Appointment Scheduling](https://www.g2.com/categories/online-appointment-scheduling)[Accounting](https://www.g2.com/categories/accounting)[Billing](https://www.g2.com/categories/billing)[Contract Management](https://www.g2.com/categories/contract-management)[Professional Services Automation](https://www.g2.com/categories/professional-services-automation)[Proposal](https://www.g2.com/categories/proposal)[Resource Management](https://www.g2.com/categories/resource-management)[Project Cost Management](https://www.g2.com/categories/project-cost-management)[Freelance Tax](https://www.g2.com/categories/freelance-tax) [Show MoreShow Less](javascript:void(0);) ##### Explore More [User-friendly virtual event solutions for small businesses](https://www.g2.com/discussions/user-friendly-virtual-event-solutions-for-small-businesses)[Which live commerce solutions let retailers enable viewer engagement without expensive manual workarounds that add operational overhead at scale?](https://www.g2.com/discussions/which-live-commerce-solutions-let-retailers-enable-viewer-engagement-without-expensive-manual-workarounds-that-add-operational-overhead-at-scale)[What student information systems work best for small private K-12 schools based on user reviews?](https://www.g2.com/discussions/what-student-information-systems-work-best-for-small-private-k-12-schools-based-on-user-reviews) [Best tools for managing data consent and preferences](https://www.g2.com/discussions/what-are-the-best-tools-for-managing-data-consent-and-preferences)[What's the best sales engagement platform with advanced workflow automation for teams running complex multi-step sequences?](https://www.g2.com/discussions/what-s-the-best-sales-engagement-platform-with-advanced-workflow-automation-for-teams-running-complex-multi-step-sequences)[Pros and Cons Details](https://www.g2.com/products/bonsai/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)