--- title: Bonsai Reviews meta\_title: 'Bonsai Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 101 reviews by the users' company size, role or industry to find out how Bonsai works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 101 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Project, Portfolio & Program Management url: https://www.g2.com/categories/project-portfolio-program-management ---

# Bonsai Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by Bonsai but has limited features.  
  
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Bonsai is a one-stop platform for agencies, consultancies and professional service providers. It is designed to provide businesses with a complete and real-time overview of their business. Simplify your business operations and consolidate your projects, clients and team into one integrated, easy-to-use platform. From contracts, proposals and project management to client billing, revenue tracking and resource management. Project Management: Assign projects & tasks to your team, prioritize your week and see exactly how your projects progress. Set project budgets & avoid unexpected costs. Gantt chart, Kanban view, integrated timer for easy billing, and collaboration with external partners for an efficient work. Team Time Tracking: Get an instant report of your team's tracked hours with accurate timesheets & see who's over capacity at a glance. Monitor your business's utilization & get clarity on your team's efficiency & profitability. Plan your resources in advance to keep your projects on track and on budget. CRM: Manage your clients and their projects in one place. Create unique client profiles with all your notes, contacts, rates and tags. Invite your clients to your branded Client Portal where they can access projects, documents and links you’ve shared with them.

* * *

Seller
[Bonsai (YC W16)](https://www.g2.com/sellers/bonsai-yc-w16)
Discussions
[Bonsai Community](https://www.g2.com/products/bonsai/discuss)
Languages Supported

English

Solution Type

All-in-One

Overview by
Laure Albouy

Show More

## Pricing

Pricing provided by Bonsai.

### Basic

Starting at $9.00

1 User Per Month

### Essentials

Starting at $19.00

1 User Per Month

[
View More Pricing Information
](https://www.g2.com/products/bonsai/pricing)

## Top-Rated Alternatives

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[
View All Alternatives
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## User Insights

Average based on 101 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

[Sign in to view](/login)

Per Month

[Log in to unlock pricing and user insights](/login)

 ![Catharine C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Catharine C.")
CC

Catharine C.

Small-Business (50 or fewer emp.)

2/6/2024

"Great Interface"

4.5/5

What do you like best about Bonsai?

I love the simplicity of the interface & that I can have my invoices & contracts Review collected by and hosted on G2.com.

What do you dislike about Bonsai?

Nothing so far! I really like the software Review collected by and hosted on G2.com.

What problems is Bonsai solving and how is that benefiting you?

Solving the problem of using too many different softwares Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

JM

Jenn M.

Small-Business (50 or fewer emp.)

2/9/2024

"Loving Bonsai!"

4.5/5

What do you like best about Bonsai?

I like the user friendly on both sides, the backend and the client. Review collected by and hosted on G2.com.

What do you dislike about Bonsai?

Not enough automation options without using a third party. Review collected by and hosted on G2.com.

What problems is Bonsai solving and how is that benefiting you?

A better place for all client documents and information. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

PL

Peter L.

General Manager

Small-Business (50 or fewer emp.)

7/16/2023

"Impressive Task Management"

4.5/5

What do you like best about Bonsai?

The app is particularly interesting because it enables you to collaborate with others, manage your time spent on projects, and create and track assignments. The ability to send invoices with a variety of options and accept payments online via various payment services is another fantastic feature. Review collected by and hosted on G2.com.

What do you dislike about Bonsai?

The premium packages can be rather expensive, therefore it would be useful if there was a way to customise the programme to meet specific needs. Another drawback for me is the lack of a mobile app. Additionally, Baonsais customer service has consistently disappointed me, which is frustrating given that it is a technology company. Review collected by and hosted on G2.com.

What problems is Bonsai solving and how is that benefiting you?

when managing tasks and keeping track of billable hours. Ive been able to focus more on my actual work because of it. I and other small business owners have found the resources offered by Bonsai to be quite helpful. Bonsai is a superb business management solution that makes workflow for independent contractors, business owners, and small business owners much simpler. For individuals who value productivity and a smooth workflow, despite its somewhat higher price tag, it is a worthy investment due to the capabilities and resources it provides. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting")
UA

Verified User in Accounting

Small-Business (50 or fewer emp.)

2/12/2024

"Hello Bonsai has exceeded my expectations"

5/5

What do you like best about Bonsai?

I like the template proposals that are offered for each type of project which I can engage in with my accounting clients. Review collected by and hosted on G2.com.

What do you dislike about Bonsai?

At the current time, I do not have much I dislike. Review collected by and hosted on G2.com.

What problems is Bonsai solving and how is that benefiting you?

Streamlining sending proposals to potential leads and keeping track of which potential clients are leads and which are clients Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting")
AC

Verified User in Consulting

Small-Business (50 or fewer emp.)

3/11/2024

"Amazing Business Management Tool!"

5/5

What do you like best about Bonsai?

I enjoy using Bonsai because it has all of the built-in tools and documents I need to run my business on a daily basis which allows me to be able to streamline my processes. The set-up process was easy and the customer support team quickly answered my questions. Review collected by and hosted on G2.com.

What do you dislike about Bonsai?

I would love it if Bonsai would integrate with PayPal! Review collected by and hosted on G2.com.

What problems is Bonsai solving and how is that benefiting you?

I use Bonsai to manage my projects which has allowed me to streamline my processes. Review collected by and hosted on G2.com.

Show More

9/11/2024
Validated ReviewerSource: Organic

 ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising")
CM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

2/13/2024

"Great software for a very small business"

5/5

What do you like best about Bonsai?

It allows me to manage my proposals, invoices and payments all in one place. I also like that I can manage my services, packaging, contacts. I also think the scheduling too, forms and expense tracking tools are handy as well. Review collected by and hosted on G2.com.

What do you dislike about Bonsai?

I don't dislike anything but I wish that you could export your contacts and form responses into csv files. Review collected by and hosted on G2.com.

What problems is Bonsai solving and how is that benefiting you?

It allows me to have all of the key things i need for my business in one place. It definitiely helps me track tasks, contracts, and proposals. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Scott F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott F.")
SF

Scott F.

Principal

Small-Business (50 or fewer emp.)

4/25/2023

"Excellent Time Tracking and Invoicing"

5/5

What do you like best about Bonsai?

I am a freelancer and do a lot of subcontracting jobs for different companies. Bonsai is the best app I have seen for creating tasks with notes and descriptions, collaborating with other users regarding those tasks, tracking time spent on each task, and then billing the company for said tasks in a hundred different ways. Review collected by and hosted on G2.com.

What do you dislike about Bonsai?

The only downside is that, depending on what you do, the premium packages can be a bit expensive, and the subscriptions don't let you pick 1 or 2 aspects of the program to use. Review collected by and hosted on G2.com.

What problems is Bonsai solving and how is that benefiting you?

Bonsai allows me to create and maintain a thorough task lists, collaboratively, with the team of my choosing, and then keep track of billing times down to the second. From there I can invoice said company using dozens of different criteria, send them an invoice, and even get payments online through Stripe or other payment services. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Miguel C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Miguel C.")
MC

Miguel C.

Web Designer & Developer

Small-Business (50 or fewer emp.)

2/8/2024

"User friendly platform"

4.5/5

What do you like best about Bonsai?

Definitely the contacts, agreements, and form functionality Review collected by and hosted on G2.com.

What do you dislike about Bonsai?

i think it's a little bit restrictive in terms of internal operations and also automation. Review collected by and hosted on G2.com.

What problems is Bonsai solving and how is that benefiting you?

well with bonsai I can have everything in one place. from scheduling to invoices, contracts, projects management, etc Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Photography](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Photography")
CP

Verified User in Photography

Small-Business (50 or fewer emp.)

2/23/2024

"Bonsai has simplified my business transactions."

4/5

What do you like best about Bonsai?

Easy and Effective system for sending invoices and contracts. Review collected by and hosted on G2.com.

What do you dislike about Bonsai?

I dislike the charges for recieving money sooner. Review collected by and hosted on G2.com.

What problems is Bonsai solving and how is that benefiting you?

One stop shop for accounting, contracts and invoices. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Design](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Design")
UD

Verified User in Design

Small-Business (50 or fewer emp.)

9/9/2023

"TERRIBLE EXPERIENCE-NO ACCESS TO MONEY!!!"

0.5/5

What do you like best about Bonsai?

Front end seemed great, was so pleased to set everything up and get rolling. Then the wheels started to come off. Review collected by and hosted on G2.com.

What do you dislike about Bonsai?

My first transfer of funds from my client was held by Bonsai for 7 biz days. (ok I guess...it's in their policy) Then my next TWO client transfers were held up for an additional 7 BUSINESS DAYS before being deposited to me. (I do not as of writing this have access to the $$. I have set everything up correctly in my account, set up biz banking, been verified, etc. This is fraud and equivalent to what the large banks have done. Floating in $$ and collecting interest. I tried to bring this up with customer service twice and was given a generic, unhelpful response. Each response took almost a full day. In addition, my banking card never arrived and I was never able to set up my external account with micro deposits. I finally connected it today via a diff method. All in all I've had a TERRIBLE experience and my funds are still held hostage by Bonsai. Just awful. Buyer beware. Review collected by and hosted on G2.com.

What problems is Bonsai solving and how is that benefiting you?

n/a Review collected by and hosted on G2.com.

Show More

Response from Laure Albouy of Bonsai

[Editedit](https://www.g2.com/survey_responses/bonsai-review-8586748/official_response/edit)

Thank you for taking the time to share your experience. We're sorry to hear that we didn't meet your expectations with the payout speed.

It does take a bit longer for the first few payments to process, which we never want to come as a surprise - we provide messaging within Bonsai and in our help center to explain payment schedules and processing time.

Our Support team strives to respond within a day, and we’ll be working to improve how we explain certain payment details to our customers based off your feedback.

We can also help reorder the card on your behalf - just reach back out to support@hellobonsai.com so that we can assist further.

Validated ReviewerSource: Organic

## Questions about Bonsai? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Bonsai
](https://www.g2.com/products/bonsai/discussions/new)

GU

Guest User
•
Last activity over 3 years ago

Is Bonsai a CRM?

0 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/is-bonsai-a-crm)

GU

Guest User
•
Last activity about 4 years ago

How does Bonsai app work?

0 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/how-does-bonsai-app-work)

[
View all Discussions
](https://www.g2.com/products/bonsai/discuss)

## Pricing Options

Pricing provided by Bonsai.

### Basic

Starting at $9.00

1 User Per Month

### Essentials

Starting at $19.00

1 User Per Month

### Premium

Starting at $29.00

1 User Per Month

[
View More Pricing Information
](https://www.g2.com/products/bonsai/pricing)

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##### 
##### Bonsai Features

Document Creation

Template Creation and Flexibility

Analytics

Due Dates

Administration and Platform

User, Role, and Access Management

Alerts and Notifications

CRM Integration

Contract Management Platform Features

Contract Creation

Contract Editing

Contract Attachments

[
View More Features
](https://www.g2.com/products/bonsai/features)

##### Categories on G2

[Workflow Management](https://www.g2.com/categories/workflow-management)[Work Management](https://www.g2.com/categories/work-management)[Project Collaboration](https://www.g2.com/categories/project-collaboration)

[Workflow Management](https://www.g2.com/categories/workflow-management)[Work Management](https://www.g2.com/categories/work-management)[Project Collaboration](https://www.g2.com/categories/project-collaboration)[Project Management](https://www.g2.com/categories/project-management)[Task Management](https://www.g2.com/categories/task-management-software)[Time Tracking](https://www.g2.com/categories/time-tracking-software)[Online Form Builder](https://www.g2.com/categories/online-form-builder)[Expense Management](https://www.g2.com/categories/expense-management)[Project and Portfolio Management](https://www.g2.com/categories/project-and-portfolio-management)[Kanban Project Management](https://www.g2.com/categories/kanban-project-management)[Invoice Management](https://www.g2.com/categories/invoice-management)[Online Appointment Scheduling](https://www.g2.com/categories/online-appointment-scheduling)[Accounting](https://www.g2.com/categories/accounting)[Billing](https://www.g2.com/categories/billing)[Contract Management](https://www.g2.com/categories/contract-management)[Professional Services Automation](https://www.g2.com/categories/professional-services-automation)[Proposal](https://www.g2.com/categories/proposal)[Resource Management](https://www.g2.com/categories/resource-management)[Project Cost Management](https://www.g2.com/categories/project-cost-management)[Freelance Tax](https://www.g2.com/categories/freelance-tax)

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