--- title: Bonsai Reviews meta\_title: 'Bonsai Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 101 reviews by the users' company size, role or industry to find out how Bonsai works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 101 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Project, Portfolio & Program Management url: https://www.g2.com/categories/project-portfolio-program-management --- # Bonsai Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Bonsai but has limited features. Are you part of the Bonsai team? [Upgrade your plan](https://my.g2.com/bonsai/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Bonsai is a one-stop platform for agencies, consultancies and professional service providers. It is designed to provide businesses with a complete and real-time overview of their business. Simplify your business operations and consolidate your projects, clients and team into one integrated, easy-to-use platform. From contracts, proposals and project management to client billing, revenue tracking and resource management. Project Management: Assign projects & tasks to your team, prioritize your week and see exactly how your projects progress. Set project budgets & avoid unexpected costs. Gantt chart, Kanban view, integrated timer for easy billing, and collaboration with external partners for an efficient work. Team Time Tracking: Get an instant report of your team's tracked hours with accurate timesheets & see who's over capacity at a glance. Monitor your business's utilization & get clarity on your team's efficiency & profitability. Plan your resources in advance to keep your projects on track and on budget. CRM: Manage your clients and their projects in one place. Create unique client profiles with all your notes, contacts, rates and tags. Invite your clients to your branded Client Portal where they can access projects, documents and links you’ve shared with them. * * * Seller [Bonsai (YC W16)](https://www.g2.com/sellers/bonsai-yc-w16) Discussions [Bonsai Community](https://www.g2.com/products/bonsai/discuss) Languages Supported English Solution Type All-in-One Overview by Laure Albouy Show More ## Pricing Pricing provided by Bonsai. ### Basic Starting at $9.00 1 User Per Month ### Essentials Starting at $19.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/bonsai/pricing) ## Top-Rated Alternatives [ ![HoneyBook](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HoneyBook") HoneyBook 4.5/5(245) ](https://www.g2.com/products/honeybook/reviews) [ ![ClickUp](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ClickUp") ClickUp 4.6/5(13,676) ](https://www.g2.com/products/clickup/reviews) [ ![PandaDoc](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PandaDoc") PandaDoc 4.7/5(3,647) ](https://www.g2.com/products/pandadoc/reviews) [ View All Alternatives ](https://www.g2.com/products/bonsai/competitors/alternatives) ## User Insights Average based on 101 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ![Andrew M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew M.") AM Andrew M. Owner Small-Business (50 or fewer emp.) 2/6/2024 "The ultimate in software solutions!" 5/5 What do you like best about Bonsai? I like it in its entirety. It's full service a covers a broad range of needs, but does so in a very intuitive manner. I moved my business over from Fbooks, and the data transfer was quick and easy and didn't lose a step. If I've had issues the support has been super helpful and quick, it's seriously impressive. Review collected by and hosted on G2.com. What do you dislike about Bonsai? I don't think they're charging in CDN dollars yet. As a Canadian I would like to pay in my own dollars not USA funny money as the exchange is brutal. Review collected by and hosted on G2.com. What problems is Bonsai solving and how is that benefiting you? It covers a wide range a areas in one service. Previously I had about 3 software to do so. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") CC Verified User in Consulting Small-Business (50 or fewer emp.) 2/8/2024 "Great tool, beautiful interface, using for 1.2 years so far" 4/5 What do you like best about Bonsai? great for scheduling, CRM, invoicing, quotes/proposals, collecting payments and handling bookkeeping. It is my one-stop-sho for my small project management business. Highly recommended. High ease of use, easier implementation, fast and timely customer support as I use the app every day for my business needs. Review collected by and hosted on G2.com. What do you dislike about Bonsai? They really need to improve the tasks and workflow of project such that the cliet portal becomes a dashboard for clients to see progress and the over timeline like in Notion. I really am at the end of my rope with asking for this essential update. Review collected by and hosted on G2.com. What problems is Bonsai solving and how is that benefiting you? It is my CRM, client intake tool, time tracker, invoicing tool, scheduler too, proposal creator - all in one. I am captivated by user-friendly interface, it literally calms me while i am working to see the vegetative leaves. I dont have the time, energy or budget to get anything fancier. I tried 17Hats, but the interface was so problematic, I left. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Bernie D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bernie D.") BD Bernie D. Small-Business (50 or fewer emp.) 2/6/2024 "A must-have for freelance creatives" 5/5 What do you like best about Bonsai? Bonsai has helped me organize my bussiness and speed up my workflows for every step of client and project management. The biggest benefit so far, is the time that has freed up for me to focus on designing. Review collected by and hosted on G2.com. What do you dislike about Bonsai? There are few downsides to this software. But with that said, I think the one thing that needs improving is Bonsai's time tracking features. It's a little clunky on desktop and I think there could be more features around it online as well. Review collected by and hosted on G2.com. What problems is Bonsai solving and how is that benefiting you? It's speeding up all of my CRM duties that help bring in work as a freelancer. It's saved me countless hours on proposals and invoicing. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Writing and Editing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Writing and Editing") UW Verified User in Writing and Editing Small-Business (50 or fewer emp.) 2/7/2024 "Solid platform, continuous improvements" 4/5 What do you like best about Bonsai? Bonsai's time tracking features, invoicing, and contracts are all set up in mostly user-friendly ways that make it easy for me -- a freelance copywriter -- to manage my hectic work schedule and invoicing. I can toggle between multiple projects at once with the platform, which is great. Review collected by and hosted on G2.com. What do you dislike about Bonsai? There have been some glitches while using - for instance, my hours once stopped showing up past a certain date, which - had I not noticed - would have lost me money during invoicing. The good news is that I reached out to customer service and they had the glitch fixed promptly. Another downside is that there is not an easy way (that I've found) to keep track of retainer payments. Several of my clients pay me monthly and then it's helpful for me to track time spent, without having to input a dollar amount on the invoice. I've found a way to make it work, but it's not intuitive on the platform. There are a few features of Bonsai that require personal workarounds like these. Review collected by and hosted on G2.com. What problems is Bonsai solving and how is that benefiting you? Manages my invoices; allows me to track time easily; keeps track of my hours across multiple projects; keeps track of expenses; allows clients to pay me through the portal if they choose; sends auto reminders to clients on my behalf. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Karla C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karla C.") KC Karla C. Small-Business (50 or fewer emp.) 2/6/2024 "The perfect fit for my creative business" 5/5 What do you like best about Bonsai? I love so many things about Bonsai: the well-written contracts, the ability to add custom branding, the bank account, and bookkeeping features. Review collected by and hosted on G2.com. What do you dislike about Bonsai? When starting a new project, you have to backtrack to create a new client first. Sometimes I want to simply make an invoice for a new client - I wish whatever info I input on the invoice would automatically create a new client rather than having to do that first. Review collected by and hosted on G2.com. What problems is Bonsai solving and how is that benefiting you? Streamlined system for invoicing, contracts, and proposals. Business bank account to keep all my money in one place - and envelopes to separate out the funds for tax savings and payroll. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![John C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John C.") JC John C. Small-Business (50 or fewer emp.) 2/14/2024 "Easy Invocing Platform, Quick Customer Service Response" 5/5 What do you like best about Bonsai? Quick and easy interface to create a customer profile or send out a contract for signature. Allows sample customer to get experience with how the contracts or invoicing works. Customer support is always quick to repsond. Either same day or the next. Review collected by and hosted on G2.com. What do you dislike about Bonsai? Does not have semi annual taxes. Takes a couple weeks for first couple of payouts which is a long time compared to other processors i've used. Review collected by and hosted on G2.com. What problems is Bonsai solving and how is that benefiting you? This has time tracking, invoicing works well and able to set different types of contracts is really benenficial. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Stephanie C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie C.") SC Stephanie C. Contortion/Handstands Coach Small-Business (50 or fewer emp.) 2/6/2024 "Great for Freelancers" 5/5 What do you like best about Bonsai? Bonsai makes my work so much easier. It really helps you from start to finish with getting clients. I have never felt the need to consider another invoicing tool because I love this one. I highly recommend! Review collected by and hosted on G2.com. What do you dislike about Bonsai? With the update the time tracking insights changed and I miss the old version. Other than that I have no compaints! Review collected by and hosted on G2.com. What problems is Bonsai solving and how is that benefiting you? Bonsai helps me manage my projects and manage my income. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Design](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Design") UD Verified User in Design Small-Business (50 or fewer emp.) 2/6/2024 "Great all in one tool with a clean, easy interface" 4.5/5 What do you like best about Bonsai? Bonsai has helped me streamline my business with contracts, proposals, time tracking and invoicing all in one spot. Automated invoice reminders are also super helpful. The user interface is very clean and easy to use, and the customisation options for branding are great. Review collected by and hosted on G2.com. What do you dislike about Bonsai? I wish Bonsai had support for Australian banks as I need to add all my expenses manually, which is very time-consuming. Also, every time I download my invoice reports it downloads all instead of a date range. The pricing is quite expensive for Australian users due to the exchange rate. Review collected by and hosted on G2.com. What problems is Bonsai solving and how is that benefiting you? Contracts, proposals and invoices all in the same spot. It has streamlined my process and made everything easy to access. Time tracking would be helpful if there was an option to track towards a project that has already been paid (ie. to see the hourly rate of the project), in addition to billable ones. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![fahad p.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "fahad p.") FP fahad p. Small-Business (50 or fewer emp.) 2/6/2024 "Comprehensive tool for soloprenuers" 4.5/5 What do you like best about Bonsai? The ability to create clients, projects within those, attaching contracts/invoices/timetracking to it. Ability to automate invoicing, reminders. Transparency with invoicing fees for clients. And track invoicing payment - auto and manually. Review collected by and hosted on G2.com. What do you dislike about Bonsai? How the features are tired in membership models. I really needed one feature from the "pro" and now paying $$$ with a suite of features I dont use Review collected by and hosted on G2.com. What problems is Bonsai solving and how is that benefiting you? Connecting contracts to invoices to timetracking, at a client, project and aggregate level Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SM Sharina M. Small-Business (50 or fewer emp.) 10/9/2023 "Payment Processing is Horrible and so is Customer Resolution" 0/5 What do you like best about Bonsai? Organization and that is it. I can get that with Design Files and other platforms and do not have to go through this inconvenient process of my funds being on hold. Review collected by and hosted on G2.com. What do you dislike about Bonsai? Bonsai customer support is HORRIBLE and I honestly feel that it may even be AI generated because the responses does not resolve issues at hand or even the attempts to make customer happy are a fail. I also am disappointed with how payments are not processed in a timely manner even after showing proof of customer business to business relationship. I do not like not being able to talk to a live human to get the support that is needed. It is now October 9, 2023 and my funds have been on hold since October 5, 2023. This has caused a GRAVE inconvenience for me and my business and the issue is still not resovled even with my client attached to the emails. Update: After submitting all legal documents such as signed contract, floor plans and even the rules and covenant from the property of the projects I was hired to do, Bonsai wanted my clients facebook page to confirm my business with her even though she was attached on the emails, this is the response I recieve: Hello Sharina, Thanks for your patience here. We have re-enabled your account. Your payout is set to be released on Oct 17, per your Limited Payout schedule (7 days from date of payment). Your account was subject to a manual review process. I regret to inform you that we will not be able to provide you with our Bonsai Payments offering going forward. Your Bonsai Payments account is disabled, but you can keep using Stripe Payments or Paypal to collect payments from your customers. You will need to turn off your Bonsai Payments account first by clicking "deactivate acccount Thanks for your understanding, Dorian Bonsai Operations Dorian Bonsai Notice my client paid on October 5th and funds have been debitied from her account, it is now October 10th as of date of this review. Not only have they disable my account but they are not releasing my funds until October 17th. This is what AI Generated customer support is dong to LIVE PEOPLE! UTTERLY DISGUSTED AND THIS DORIAN IS INHUMANE!!! Review collected by and hosted on G2.com. What problems is Bonsai solving and how is that benefiting you? They have not solved the problem but suggest they offer a refund which will delay the process of my funds being held up longer since the client states the funds have already been taken out through her bank. Review collected by and hosted on G2.com. Show More Response from Laure Albouy of Bonsai [Editedit](https://www.g2.com/survey_responses/bonsai-review-8710795/official_response/edit) We appreciate you taking the time to share your feedback with us. It looks like our team required some additional verification that couldn't be confirmed. Regardless, it's disheartening to hear that we fell short of your expectations, and we'll work with our internal teams to improve our processes and communication. 10/10/2023 Current UserValidated ReviewerSource: Organic ## Questions about Bonsai? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Bonsai ](https://www.g2.com/products/bonsai/discussions/new) GU Guest User • Last activity over 3 years ago Is Bonsai a CRM? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/is-bonsai-a-crm) GU Guest User • Last activity about 4 years ago How does Bonsai app work? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/how-does-bonsai-app-work) [ View all Discussions ](https://www.g2.com/products/bonsai/discuss) ## Pricing Options Pricing provided by Bonsai. ### Basic Starting at $9.00 1 User Per Month ### Essentials Starting at $19.00 1 User Per Month ### Premium Starting at $29.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/bonsai/pricing) Bonsai Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_df4a329eac405212e5133fdb053fc64a/honeybook.png "Product Avatar Image") HoneyBook 4.5/5(245) [ Compare Now ](https://www.g2.com/compare/bonsai-vs-honeybook) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c9c02185b2606c5e58ac5c37522d55fe/pandadoc.png "Product Avatar Image") PandaDoc 4.7/5(3,647) [ Compare Now ](https://www.g2.com/compare/bonsai-vs-pandadoc) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cc1eb6c072916e48a0e1bd9d36e8d443/field-nation.png "Product Avatar Image") Field Nation 4.5/5(408) [ Compare Now ](https://www.g2.com/compare/bonsai-vs-field-nation) ##### ##### Bonsai Features Document Creation Template Creation and Flexibility Analytics Due Dates Administration and Platform User, Role, and Access Management Alerts and Notifications CRM Integration Contract Management Platform Features Contract Creation Contract Editing Contract Attachments [ View More Features ](https://www.g2.com/products/bonsai/features) ##### Categories on G2 [Workflow Management](https://www.g2.com/categories/workflow-management)[Work Management](https://www.g2.com/categories/work-management)[Project Collaboration](https://www.g2.com/categories/project-collaboration) [Workflow Management](https://www.g2.com/categories/workflow-management)[Work Management](https://www.g2.com/categories/work-management)[Project Collaboration](https://www.g2.com/categories/project-collaboration)[Project Management](https://www.g2.com/categories/project-management)[Task Management](https://www.g2.com/categories/task-management-software)[Time Tracking](https://www.g2.com/categories/time-tracking-software)[Online Form Builder](https://www.g2.com/categories/online-form-builder)[Expense Management](https://www.g2.com/categories/expense-management)[Project and Portfolio Management](https://www.g2.com/categories/project-and-portfolio-management)[Kanban Project Management](https://www.g2.com/categories/kanban-project-management)[Invoice Management](https://www.g2.com/categories/invoice-management)[Online Appointment Scheduling](https://www.g2.com/categories/online-appointment-scheduling)[Accounting](https://www.g2.com/categories/accounting)[Billing](https://www.g2.com/categories/billing)[Contract Management](https://www.g2.com/categories/contract-management)[Professional Services Automation](https://www.g2.com/categories/professional-services-automation)[Proposal](https://www.g2.com/categories/proposal)[Resource Management](https://www.g2.com/categories/resource-management)[Project Cost Management](https://www.g2.com/categories/project-cost-management)[Freelance Tax](https://www.g2.com/categories/freelance-tax) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Platforms with best customer support for virtual events](https://www.g2.com/discussions/platforms-with-best-customer-support-for-virtual-events)[What's the best portable USB bootable drive cloning utility that runs without installing on the PC?](https://www.g2.com/discussions/what-s-the-best-portable-usb-bootable-drive-cloning-utility-that-runs-without-installing-on-the-pc)[Best software for simplifying event planning](https://www.g2.com/discussions/what-s-the-best-software-for-simplifying-event-planning) [Best software to monitor network for SaaS companies](https://www.g2.com/discussions/best-software-to-monitor-network-for-saas-companies)[Top tools for integrating apps with legacy systems](https://www.g2.com/discussions/top-tools-for-integrating-apps-with-legacy-systems)[Pros and Cons Details](https://www.g2.com/products/bonsai/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)