Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Perfect for all our needs"
5/5
What do you like best about BON Loyalty?

The points program is exactly what we need and they dont charge you some crazy monthly fee just to take off their water marks which is a huge plus for us. Their prices are probably the best for what you get (which is a lot). Their customer service is great and quick to respond as well. Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

SO far I have not found anything that I dont like. Review collected by and hosted on G2.com.

JR
Jacob R.
Manager
Small-Business (50 or fewer emp.)
"Great product for your customer loyalty"
5/5
What do you like best about BON Loyalty?

The ease of use. From set up to running on your store. Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

Not many tools to market it to your cusstomers. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Best loyalty program experience"
5/5
What do you like best about BON Loyalty?

The customer service is so fast and helpful. They want to make the program work and make it perfect for your needs.

They go above and beyond. Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

More touch points with the customer would be better.

Similar to smile - they do more emails and more gamification of their loyalty program.

Get X gift after X purchases and more email nudges. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Reviewing Bon Loyalty program in shopify"
5/5
What do you like best about BON Loyalty?

Bon Loyalty support for issue and changes are very impressive and quick. All my issue and question are answered and solved together. Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

I am unable to link my bon loyalty program to my third party app provider. Review collected by and hosted on G2.com.

Kelsey O.
KO
Kelsey O.
Co-Owner
Small-Business (50 or fewer emp.)
"Support is great, suits our needs"
4.5/5
What do you like best about BON Loyalty?

BON suits the needs of our business since it integrates with Klaviyo. We are able to incentivize customers to earn points, leave reviews, and we like the ability to add branding to the tool. Support has been great and timely too. Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

Some limitations in features and personalization. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Satisfied with the app"
3.5/5
What do you like best about BON Loyalty?

The customer service team is one of the best and are extremely helpful, polite, and attentive. Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

Often the updates can break things and the latest update seems less user friendly than the previous version. Review collected by and hosted on G2.com.

MM
Michael & Josefina M.
Manger
Small-Business (50 or fewer emp.)
"Exceptional, and easy to work with."
4.5/5
What do you like best about BON Loyalty?

How easy it is to set up, and the ability to give customers points for reviews and purchases. Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

Currently, there is nothing we dislike at the moment. Review collected by and hosted on G2.com.

Pete H.
PH
Pete H.
Small-Business (50 or fewer emp.)
"BON Loyalty has worked very well for us."
5/5
What do you like best about BON Loyalty?

Their tech support is excellent and software works well. Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

There is nothing that I dislike about Bon Loyalty. I've been on the free plan and found tremendous value. I recently upgraded to the paid plan. I would like to see continued investment in growiong and improving the software, especially in the ability to manage the discounts. Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
UC
Verified User in Consumer Electronics
Small-Business (50 or fewer emp.)
"Perfect!"
4.5/5
What do you like best about BON Loyalty?

UI/UX of the app and the customer services of BON Team, fast and supporttive Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

Nothing because i didnot face any issues with BON until now Review collected by and hosted on G2.com.