James M.
JM
James M.
Owner
Small-Business (50 or fewer emp.)
"Loyalty Program at a Great Value"
5/5
What do you like best about BON Loyalty?

BON Loyalty has been a great app for us to implement quickly as we roll out our loyalty program. Customer service was also fantastic when I ran into a few issues. They were quick to respond and come up with a solution. The interface is very clean and easy to understand for both the consumer and for us on the backend as well. Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

We ran into some minor issues with loyalty rewards duplicating on their own but customer service was able to have the BON team identify the issue and keep it happening go forward. Review collected by and hosted on G2.com.

Verified User in Food Production
AF
Verified User in Food Production
Small-Business (50 or fewer emp.)
"A loyalty program that can be developed based on custom requirements."
5/5
What do you like best about BON Loyalty?

Many features and highly customizable. The team is able to implement custom requirements as well. Customer support is always available — I always get kind and prompt responses (Hazel is my contact person). Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

I wouldn’t be able to say something like that at the moment. Review collected by and hosted on G2.com.

MG
Monica G.
Owner
Small-Business (50 or fewer emp.)
"Customizable and good price loyalty program"
5/5
What do you like best about BON Loyalty?

I like that we can fully customize the points and types of rewards we offer to our customers. It integrates well with our website, lots of options to make it feel like it is one with the site. Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

I am not utilizing the tiers, this is something I want to use in the future. Support had to help me find the place to change language on the landing page, but they were helpful and I got the update made. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
UB
Verified User in Business Supplies and Equipment
Small-Business (50 or fewer emp.)
"Kind and quick consultation"
5/5
What do you like best about BON Loyalty?

When I asked questions about confusing things, the Hazel representative provided kind and quick consultation. Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

There is none...............!!!!!!!!!!!!!!!!!!!!!!! Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Thanks Hazel for the help!"
5/5
What do you like best about BON Loyalty?

They're very helpful and always respond within minutes. Also easy to use. Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

The customization could be beter. Sometimes the emails are reported SPAM. Maybe that's something they can improve at? Review collected by and hosted on G2.com.

Beno B.
BB
Beno B.
Founder
Small-Business (50 or fewer emp.)
"Awesome App"
5/5
What do you like best about BON Loyalty?

I am using BON Loyality from the very beginning and they have been more than helpful in setting up the app. I really appreciate the support team for their quick respose expecially Hazel. Over all i would recommend this app 100 % Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

There is nothing to dislike about the app. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Instant customer service"
5/5
What do you like best about BON Loyalty?

Their customer service, since I usually ask them for client modifications and they attend to me right away. Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

Perhaps more visual customization of the widget. Review collected by and hosted on G2.com.

Melissa M.
MM
Melissa M.
Owner
Small-Business (50 or fewer emp.)
"Bon Loyalty"
4.5/5
What do you like best about BON Loyalty?

Is the easiest solution to reward clients. I like that I don't have to pay extra to have most of the features. Customer support has been great with questions. Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

I wish it was more customizable with including/discluding products. Currently we have to manually enter some points for certain products that don't pertain to our 2 points for every $1 spent. Review collected by and hosted on G2.com.

Jennifer S.
JS
Jennifer S.
Owner
Small-Business (50 or fewer emp.)
"Great Perk for Customers!"
4.5/5
What do you like best about BON Loyalty?

As a new business, I need all the help I can get attracting new customers. BON Loyalty points set us apart from other businesses in the industry. Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

My only complaint is that customization often needs to be done by the developers, so I can't change things immediately when I want to. Review collected by and hosted on G2.com.

Shalinda A.
SA
Shalinda A.
CEO
Small-Business (50 or fewer emp.)
"Best app ever!!"
5/5
What do you like best about BON Loyalty?

Customer service is very friendly and Super helpful . Goes over and beoyond to help their customer!! Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

Nothing about is app is bad everything is great so far! Review collected by and hosted on G2.com.