Duncan C.
DC
Duncan C.
Consultant & formateur en marketing digital
Small-Business (50 or fewer emp.)
"Good value for money"
4/5
What do you like best about BON Loyalty?

Being able to offer both a loyalty and a referral programme, with extra options such as birthday offers. Also very reactive customer support, making it easy to integrate to Shopify Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

Some customisations for specific missing features will come at an extra cost, but at least there's the option to have them Review collected by and hosted on G2.com.

Daniel F.
DF
Daniel F.
Ecommerce Manager
Small-Business (50 or fewer emp.)
"At all times they helped me with the setup of the app"
5/5
What do you like best about BON Loyalty?

The support team follows up on the case and ensures the setup is correct. Special mention to Sienna, who very kindly helped us with everything we needed! Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

Difficulty syncing with some Shopify features. Customization is limited. Review collected by and hosted on G2.com.

KeiYing419 T.
KT
KeiYing419 T.
Marketing & E-commerce Assistant
Small-Business (50 or fewer emp.)
"Hazel is a great customer service member"
5/5
What do you like best about BON Loyalty?

I like the fact that everytime I jump into ur customer service support, hazel is always here and can always answer my questions with screenshots or offer me a solution. Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

i think some features can be included in the free plan, like subscribe to newsletter Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Mid-Market (51-1000 emp.)
"Excellent Support"
5/5
What do you like best about BON Loyalty?

We decided to implement BON because we were looking for a referral feature. There were many things we didn’t understand at first, but whenever we reached out to their support team, we received quick and helpful responses. We’re really grateful for their efficient assistance! Additionally, the platform is simple to use and offers multi-language support, which is a great feature. Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

Since it’s an app, customization options are limited, but this is understandable. Review collected by and hosted on G2.com.

ML
Marina L.
Owner
Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Excellent Loyalty Program with Great Support ⭐️⭐️⭐️⭐️⭐️"
5/5
What do you like best about BON Loyalty?

We switched to Bon recently from another app and couldn't be more happy!

We’ve been using the BON Loyalty app for some time now and we love it , as its easy to integrate into our business, helping us boost customer engagement, which increase sales and thats the goal after all - pleased customers and profit.

What truly stands out is an amazing support from the BON team.

Lucas, our support agent, has been incredibly helpful, offering timely assistance and valuable insights.

I highly recommend the BON Loyalty app to any business looking to enhance their customer loyalty program. Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

so far everything is great, app has much more features as our previous one, and its less expensive. so only pluses so far. Review collected by and hosted on G2.com.

Jordi P.
JP
Jordi P.
Marketplace Expert
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"They help in everything and more"
5/5
What do you like best about BON Loyalty?

They work really well, they solve problems. Customer support is perfect Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

Nothing special.They work well in everything Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Nice experience on CS"
4.5/5
What do you like best about BON Loyalty?

Quick response, polite, very helpful, explain the information clearly. Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

the add-on association fee might be a little bit high. And the built-in function could be more comprehensive. Review collected by and hosted on G2.com.

VK
Vijay K.
Owner
Small-Business (50 or fewer emp.)
"Planetadora.com and Bon Loyalty"
5/5
What do you like best about BON Loyalty?

I tried few other apps and was finding it difficult to set up. Then found BON Loyalty app and was able to complete the set up and activate the app quickly. The customer support is quick and responsive. It is user friendly, and the customers are happy with the reward points and discount.

They have various options for rewarding the customers and helps to have returning customers Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

The only limitation I observed is there yes option to send a statement to remind customers of available points, although they have email reminders for expiring points. Review collected by and hosted on G2.com.

MC
Meagan C.
Owner
Small-Business (50 or fewer emp.)
"Outstanding Loyalty Program App!"
5/5
What do you like best about BON Loyalty?

The best part is how easy it is to set up. Everything just works smoothly with our online store. The interface is super intuitive, so we could customize the program to fit our brand without needing any technical skills. It’s been a huge time-saver, letting us focus on our customers and growing our business instead of dealing with tech hassles. Plus, it’s been running perfectly without any hiccups! Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

I have yet to encounter something I do not like about the app. Review collected by and hosted on G2.com.

Nichita A. .
N
Nichita A. .
Manager
Small-Business (50 or fewer emp.)
"A very good application"
5/5
What do you like best about BON Loyalty?

The support is excellent and the application is easy to use. They were very kind to extend my trial period until I get all the details right. I recommend with love Review collected by and hosted on G2.com.

What do you dislike about BON Loyalty?

Being at the beginning, I don't know what exactly is missing from the application or what else I would like in the application Review collected by and hosted on G2.com.