BombBomb is fantastic in allowing me to distribute video to large numbers of people in an easy, professional, graphically pleasing format. The support team at BombBomb is always helpful and answers my questions or handle my issues quickly. Review collected by and hosted on G2.com.

If there are any downsides to BombBomb, I haven't found them yet. Review collected by and hosted on G2.com.

It works seamlessly! The platform is simple, smooth, and easy to navigate. I never had an issue with bugginess or glitches. The simple fact is this: if you want to send video messages, Bombbomb is the OG and standard that all other companies are compared to. I’m sure there are companies that have more bells-and-whistles, but I’d be hard pressed to believe the extras would really be utilized. More importantly though, the integrations into other platforms or software is abundant, and what’s more is the integrations are very well developed to work smoothly and seamlessly together. Plain and simple: it doesn’t just work, it works very well. Review collected by and hosted on G2.com.

Although they integrate with many platforms there are many they don’t. However, that may have nothing to do with Bombbomb, but with the other companies. Also, they seem slow at bringing out new features, but my thoughts are if they were faster or brought out more, then the application wouldn’t be as smooth and would likely have more bugs or glitches. Finally, I feel the price is sort of high, especially with the difference in tiers and what you get. Oh also, I like the old logo & branding better rather than the updated branding, but if they did it why I presume they did it, I completely understand. Review collected by and hosted on G2.com.

I really like how easy BombBomb makes it to manage my audience - from uploading lists to tracking stats. Review collected by and hosted on G2.com.

BombBomb's email editor has a bit of a learning curve, and can be frustrating at times, requiring changes to the direct code. Review collected by and hosted on G2.com.

There isn't one thing I like best about Bombbomb I utilise a lot of aspects of it and utilise them on a day-to-day basis within my business and I consider it to be one of my USPs. Review collected by and hosted on G2.com.

Sometimes it logs you out on the mobile app or on the plugin which is a little annoying. I do think there is room for some additions to the platform as well. Review collected by and hosted on G2.com.

It allows me to leverage my time by using evergreen videos and I can communicate on a much deeper level when sending out a personalized video to a client/prospect that is engaging and allows me to track their response. The customer support is terrific! They really care about your issues and want to resolve them quickly and want you to succeed. Review collected by and hosted on G2.com.

When I want to send a evergreen video I have to look up their email elsewhere. Review collected by and hosted on G2.com.

BombBomb is great for people who want to implement video, but struggle with how to do it. The simple trimming, ability to add in scripting/screenshares, the integrations offered, and the ways you can share it via link or embedded make it so that you can really leverage it in a way that makes sense for you! It's a game changer to be able to integrate with our CRM, Total Expert to send mass videos to our database. Review collected by and hosted on G2.com.

I dislike that when using the platform, it's one take. You can't pause and restart once recording. Review collected by and hosted on G2.com.

It enables me to show customers rather than tell them over the phone or explain in a lengthy email. Its quick and easy to use. Review collected by and hosted on G2.com.

That the CTA cant be saved, therefore it has to be entered in after each video recording. Review collected by and hosted on G2.com.

It's so easy to use! The desktop and mobile version are both user friendly and templates are fantastic. I love being able to track engagement and create lists to manage contacts. Review collected by and hosted on G2.com.

One problem I've encountered, is some company emails have a firewall which doesn't allow BombBomb emails to be delivered. This is through no fault of theirs, but it does limit me from communicating to my entire sphere using just this platform. Review collected by and hosted on G2.com.

The video email platform is great, customizable, and has really good impact Review collected by and hosted on G2.com.

They've gone away from human-centric and have implemented a really terrible support process (like most tech companies). Enter ticket hell, then get bugged for a review on how the support process was every time. Very annoying to try to get help. Their support team over the past few years has been disappointing to work with. They've also let some integrations lapse which is very disappointing. I enjoyed the product more a few years back overall. Review collected by and hosted on G2.com.

Personalization, User-Friendly Interface, Engagement Tracking, Enhanced Connection, Efficiency, Versatility, Increased Conversion, Customer Satisfaction, Innovative Communication, Scalability. Review collected by and hosted on G2.com.

Limited integration options, learning curve for advanced features, customer support response time could be improved. Review collected by and hosted on G2.com.