Andrew I.
AI
Andrew I.
Growth Engineer
Small-Business (50 or fewer emp.)
"Solid checkout solution, excellent service"
4.5/5
What do you like best about Bolt?

Bolt was a great solution for cutting down on manual fraud checking which was eating up a ton of time for the support team, not to mention we've seen conversion rates on checkout increase since we launched with them. Perhaps the best part of Bolt is their team though - shoutout to Johnny and Vitality for helping us customize some rather advanced shipping needs. You guys rock. Review collected by and hosted on G2.com.

What do you dislike about Bolt?

Bolt definitely wasn't a quick setup for us. It did take a rather long amount of time to implement. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Top-Notch Technology, Overall Solid Experience"
3.5/5
What do you like best about Bolt?

The Bolt checkout technology has helped our website's conversion rate immensely. Their checkout design is really built for frontend UX efficiency – and it does this well, especially for us who were pretty much using an out-of-box eCommerce checkout solution on a dated platform. The Bolt team helped us to integrate the extension into our website and has kept an open line of communication since the initial implementation. The fraud detection and abandoned cart recovery systems have been notably effective for us as well. Review collected by and hosted on G2.com.

What do you dislike about Bolt?

We've had a few technical issues, which happens with technology. Unfortunately, the response time of Bolt's troubleshooting team is lacking and can really put us in a pinch when it's slowing down online orders. On one occasion, the technology was timing out our checkout process for some customers completely. Lastly, the high credit card rates pretty much force Bolt's customer's to forfeit a percentage of our business to them. Review collected by and hosted on G2.com.

Matt S.
MS
Matt S.
Founder, CEO
Mid-Market (51-1000 emp.)
"Has increased cart to checkout conversion rates on desktop and mobile devices"
5/5
What do you like best about Bolt?

The user experience is easy on all devices, especially mobile. And the fraud detection is excellent, while still allowing the maximum number of transactions to be approved. Review collected by and hosted on G2.com.

What do you dislike about Bolt?

We still don't have full control over the Bolt interface ourselves. We need to have their tech. team make changes. But they do it very quickly. Review collected by and hosted on G2.com.

Danny H.
DH
Danny H.
Web Developer
Small-Business (50 or fewer emp.)
"Easy Integration with WordPress and WooCommerce"
4/5
What do you like best about Bolt?

We did a few integrations with Bolt on a few WordPress/WooCommerce stores. They were very helpful during each integration offering suggestions and help when needed.. Review collected by and hosted on G2.com.

What do you dislike about Bolt?

With it being a modal and not something we control it's hard/impossible to add extra fields if needed. Review collected by and hosted on G2.com.

AB
Ashley B.
Customer Service Manager
Small-Business (50 or fewer emp.)
"Bolt is AMAZING!!"
5/5
What do you like best about Bolt?

Bolt has the best FRAUD PROTECTION!!!!!! Review collected by and hosted on G2.com.

What do you dislike about Bolt?

I love everything about them! Save time! Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Great overall"
4/5
What do you like best about Bolt?

Bolt has saved us both money and time (money). We have cut our chargeback rate to 0% and no longer have to spend time shifting through our orders looking for fraud. Easy integration with Bigcommerce. We even have seen an increase in conversion rate. Review collected by and hosted on G2.com.

What do you dislike about Bolt?

Had a few small bugs to work out but my contact at bolt worked with me every step of the way to iron out any issues. Review collected by and hosted on G2.com.

Danielle D.
DD
Danielle D.
Associate Solutions Strategist
Retail
Small-Business (50 or fewer emp.)
"Implemented Bolt, it saved us "
5/5
What do you like best about Bolt?

Bolt is super easy to use all in one payment and fraud management tool. I would recommend it every time. Review collected by and hosted on G2.com.

What do you dislike about Bolt?

I did not have any issues with bolt or implementation whatsoever Review collected by and hosted on G2.com.