The support at Bolt is second to none. They are EXTREMELY responsive, even after hours and address any issues expeditiously and most importantly with common sense. The software itself functions very seamlessly and we absolutely love not having to worry about fraud at all which is sadly rampant in the automotive industry. The lightening-fast checkout has really increased our conversion rate on our site as well. It's so simple! Review collected by and hosted on G2.com.

Our launch of Bolt was a bit cumbersome but again, they addressed the issue immediately and resolved it right away. Their dashboard needed some tweaks as well but everything has been handled. Review collected by and hosted on G2.com.

Bolt is not just a payments processor, but the perfect system built with various checkout optimizations in mind. With tons of A/B testing over the years they have created a frictionless checkout experience for customers. The cart load times are extremely fast which is good for mobile customers. Product installation was a breeze and their team is extremely friendly and responsive and are willing to work on ideas/topics that you bring their way. Review collected by and hosted on G2.com.

The bolt fee per order can be expensive for some folks out there. Review collected by and hosted on G2.com.

We like the fraud protection, not having to try to collect or guess whether or not an order is going to be fraudulent. The service we get knowing that everyone that wants to order has a friction-free experience and won't trigger faulty spam filters is also great. Review collected by and hosted on G2.com.

We had a challenging integration to start, but Bolt Support has been amazing to work with. They did it all and worked countless hours to make sure we were up and running with a smooth checkout flow for our customers as well as keeping to our branding Review collected by and hosted on G2.com.

User friendly, improves conversions rate, reduces cart avandonment, improves checkout time, eliminates Fraud exposure and informative Dashboard/Reporting.

Implementation was a simple process and Bolt handled the entire process with very little involvement from me.

Bolt's support team is first class and makes you feel like you're truly a partner. Review collected by and hosted on G2.com.

Our experience has been great and we highly recommend implementing Bolt. I did struggle finding the actual statement in the Dashboard, but our Success Manager helped me immediately. Review collected by and hosted on G2.com.

Our previous checkout system had no fraud protection, we were doing it manually in-house which was not exceptionally foolproof and, depending on the time of year, could take 2-3 hours a day. Bolt has completely eliminated that, we are able to push orders through without doing additional leg work.

The new checkout page is also much more streamlined which the team all likes.

Working with the Bolt team has also been a great experience. From Barrett answering the ten million questions we had to Johnny and his development team getting Bolt live on our site, everyone has been extremely helpful and enjoyable to work with. Review collected by and hosted on G2.com.

I don't think there is any way to change this, but this process does take a long time. There are so many things to discuss, test, switch over, etc. Review collected by and hosted on G2.com.

Bolt offers a progressive, modern checkout solution that combines what would usually take separate services (fraud screening/detection & payment processing) into a minimalist experience - exactly what you want from both an integration and customer experience standpoint. Bolt also listens to feedback and ideas and actually gets them implemented in a reasonable time-frame, unlike the other dinosaur companies out there. Review collected by and hosted on G2.com.

Their UI isn't as granular as we'd like with regards to some of the transaction history, but it is a constantly improving work-in-progress and has gotten much better as of late. Review collected by and hosted on G2.com.

Fraud detection software and checkout conversion optimization Review collected by and hosted on G2.com.

Experienced some issues with order processing software Review collected by and hosted on G2.com.

While the Bolt integration on our website has been great for our clients, we also are very happy with the merchant terminal, as it makes processing phone orders, recharges, and refunds a breeze. We're able to access transactions instantly making for a much smoother customer service call. Review collected by and hosted on G2.com.

The two biggest drawbacks we see with Bolt is that the processing fee is NOT returned when an order is cancelled/refunded which negatively effects our bottomline, and also that there is not a way to receive instant abandoned cart notifications, preventing us from being able to intervene with a potential client in a timely manner. Review collected by and hosted on G2.com.

We added Bolt to our online store because we were intrigued at their value proposition of optimizing checkout to increase conversion and revenue with zero fraud. That's a tall order and a lot to promise, but if it works, then we have nothing to lose and everything to gain. Long story short––they delivered and we couldn't be happier!

Our integration took quite a while, over 6 months, not because of the Bolt team so much as our requirements, testing, and list of other priorities that pushed out our timeline. Any time we make any fundamental changes to our checkout, we want to make sure we're doing more than our due diligence to ensure flawless execution. We, as I'm sure most, have many processes and touchpoints that are affected by checkout that we needed to be mindful of. Fortunately by the time we were ready to launch, we did so seamlessly and pain free!

We've been live with Bolt now for over 6 months and since launch, we've seen our order approval rate increase by 6% and our checkout completion rate increase by 8%. Our ROI has been remarkable!

Bolt is the real deal and will continue to disrupt the world of online payments with a smart and innovative team led by some of Silicon Valley's finest. Their support is genuinely unparalleled. I don't know if their team sleeps or how they do what they do, but whether reaching out to a developer, account manager, or head of client success. they're literally a mouse click away and available at every hour of the day. I would recommend everyone to try them out––you won't be sorry. Review collected by and hosted on G2.com.

The only issues we've encountered with Bolt so far have to do with what they call "web hook failures" as a result of sales tax discrepancies between Bolt and our shopping cart. For some reason, every once and a while, an order will have different sales tax in our cart versus the collected amount in Bolt, so we have to go in and manually adjust those orders in Bolt. It's a quick workaround and we're notified when it happens. The Bolt team is aware and are working towards a resolution. Review collected by and hosted on G2.com.

There are plenty of processing choices out there. What we liked about Bolt is that you get an all encompassing solution. Competitive rates, checkout widget that you can plug into your eCom store, and fraud protection built in. Their rate Agreement also is straight forward and easy to understand. You know exactly what you are getting charged. Review collected by and hosted on G2.com.

There isn't much we dislike except for the speed that new features get implemented. Review collected by and hosted on G2.com.