JC
Joe C.
Small-Business (50 or fewer emp.)
"No more fraud, period"
5/5
What do you like best about Bolt?

We were initially drawn to Bolt due to its fraud protection, but have grown to love its simple fast interface as well. We werepleasantly surprised how much faster, and more efficient their design design is compared to many others. Review collected by and hosted on G2.com.

What do you dislike about Bolt?

We don't have many or really any complaints, we would like to see some of the existing features enhanced, but overall its a great platform. Review collected by and hosted on G2.com.

Ian L.
IL
Ian L.
Chief Marketing Officer
Small-Business (50 or fewer emp.)
"Excellent Magento Integration"
5/5
What do you like best about Bolt?

Amazing improvement in checkout experience. Backend dashboard is very easy to use. Customer service and support has been amazing. Review collected by and hosted on G2.com.

What do you dislike about Bolt?

Implementing Apple Pay for a Magento multi-store instance proved tricky. Wish we could customize order confirmation pages but I know that feature is coming. Review collected by and hosted on G2.com.

Kylee A.
KA
Kylee A.
Marketing Director
Mid-Market (51-1000 emp.)
"Improved Customer Experience At Cart Level"
5/5
What do you like best about Bolt?

Provides a quick, minimal information checkout. No need to add customer shipping and billing address information. With Bolt's Fraud protection built in, we know that we are safe and covered should anything happen. Review collected by and hosted on G2.com.

What do you dislike about Bolt?

There's nothing we dislike about Bolt. They are constantly upgrading and improving the customer experience to increase checkout speed and efficiency. Review collected by and hosted on G2.com.

Erika S.
ES
Erika S.
Marketing Specialist
Small-Business (50 or fewer emp.)
"Great Service, Great Experience, Highly Recommend."
5/5
What do you like best about Bolt?

They have extremely fast and great customer service. Whenever we have an issue they respond immediately and help us resolve it. They also always put the customer first and have been a great partner. Our customer's love them too! Review collected by and hosted on G2.com.

What do you dislike about Bolt?

No dislikes, wished we would of known about them sooner! Review collected by and hosted on G2.com.

Danny G.
DG
Danny G.
VP, Director of Marketing
Small-Business (50 or fewer emp.)
"Long Time Customer"
5/5
What do you like best about Bolt?

The acceptance rate of their fraud software, as well as, ease of checkout for customers. Review collected by and hosted on G2.com.

What do you dislike about Bolt?

I would like them to add a check and/or bankwire option when checking out. Review collected by and hosted on G2.com.

Matt S.
MS
Matt S.
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great Team"
5/5
What do you like best about Bolt?

Their afford and solutions. Response time is within an hour. Review collected by and hosted on G2.com.

What do you dislike about Bolt?

Some integration problems between big commerce and their platform, however, they always come up with a solution for integration issues Review collected by and hosted on G2.com.

Matthew K.
MK
Matthew K.
Co-Founder & COO
Small-Business (50 or fewer emp.)
"BOLT checkout"
5/5
What do you like best about Bolt?

BOLT has been a great solution for us. Our conversion rate has increased and customers seem to love how simple it is as well, especially on mobile. Review collected by and hosted on G2.com.

What do you dislike about Bolt?

That it does not integrate with Shopify. Review collected by and hosted on G2.com.

Verified User in Luxury Goods & Jewelry
AL
Verified User in Luxury Goods & Jewelry
Small-Business (50 or fewer emp.)
"Great 1 stop Checkout solution"
4/5
What do you like best about Bolt?

CX is lean and quick, almost all options included in the modal, most of the testing has already been done for you. Great support team to work with for any testing options you would like to run within the modal, never really had an issue with functionality that needed support. Also, Bolt is involved in the chargeback process you submit through their portal and they handle the back and forth. Review collected by and hosted on G2.com.

What do you dislike about Bolt?

Fees per order were higher than some other options Review collected by and hosted on G2.com.

Kirk A.
KA
Kirk A.
Sales & Management
Small-Business (50 or fewer emp.)
"Best Progressive platform on the market."
5/5
What do you like best about Bolt?

How Bolt listens to the customer and will make changes based on our feedback Review collected by and hosted on G2.com.

What do you dislike about Bolt?

They do not move fast enough, I am impatient and can not wait for all the new features Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great service"
5/5
What do you like best about Bolt?

Great quality of customer support, super fast to reply. The checkout has helped as well, our customers saw the difference. Review collected by and hosted on G2.com.

What do you dislike about Bolt?

Every new cartridge require development time and need to be incorporated in the roadmap. Review collected by and hosted on G2.com.