--- title: Bolt Reviews meta\_title: 'Bolt Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 47 reviews by the users' company size, role or industry to find out how Bolt works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 47 scale: '5' date\_modified: '2026-08-09' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- ### Bolt Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend Bolt for its **affordable pricing** , significantly reducing payment processing costs for game studios. [(1 mentions)](https://www.g2.com/products/bolt-bolt/reviews?filters%5Bsentiment_snippet%5D=2089318&qs=pros-and-cons#reviews) Users appreciate the **user-friendly analytics** of Bolt, which aid in effective business forecasting through extensive reporting. [(1 mentions)](https://www.g2.com/products/bolt-bolt/reviews?filters%5Bsentiment_snippet%5D=2040142&qs=pros-and-cons#reviews) Users value the **low pricing** of Bolt, significantly reducing costs for payment processing in their studios. [(1 mentions)](https://www.g2.com/products/bolt-bolt/reviews?filters%5Bsentiment_snippet%5D=2089313&qs=pros-and-cons#reviews) Users value the **responsive customer support** from Bolt, ensuring timely assistance for their needs. [(1 mentions)](https://www.g2.com/products/bolt-bolt/reviews?filters%5Bsentiment_snippet%5D=2040148&qs=pros-and-cons#reviews) Users value the **user-friendly interface** of Bolt, which simplifies reporting and forecasting for their business. [(1 mentions)](https://www.g2.com/products/bolt-bolt/reviews?filters%5Bsentiment_snippet%5D=2040153&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Bolt ##### 1. Affordable Users commend Bolt for its **affordable pricing** , significantly reducing payment processing costs for game studios. [ See 1 mentions ](https://www.g2.com/products/bolt-bolt/reviews?filters%5Bsentiment_snippet%5D=2089318&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "1-click web checkout for games and apps" What do you like about Bolt? Bolt's newest pricing is the lowest in the payment processing industry and with Apple's recent legal decision about allowing third party payments has ##### 2. Analytics Users appreciate the **user-friendly analytics** of Bolt, which aid in effective business forecasting through extensive reporting. [ See 1 mentions ](https://www.g2.com/products/bolt-bolt/reviews?filters%5Bsentiment_snippet%5D=2040142&qs=pros-and-cons#reviews) See Related User Reviews IM Inder M. Small-Business (50 or fewer emp.) 4.0/5 "User friendly with lots of features" What do you like about Bolt? i use it every day and i like the fact i can run a lot of reports through Bolt which help me better forecast my business. It is very user friendly and ##### 3. Convenience Users value the **low pricing** of Bolt, significantly reducing costs for payment processing in their studios. [ See 1 mentions ](https://www.g2.com/products/bolt-bolt/reviews?filters%5Bsentiment_snippet%5D=2089313&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "1-click web checkout for games and apps" What do you like about Bolt? Bolt's newest pricing is the lowest in the payment processing industry and with Apple's recent legal decision about allowing third party payments has ##### 4. Customer Support Users value the **responsive customer support** from Bolt, ensuring timely assistance for their needs. [ See 1 mentions ](https://www.g2.com/products/bolt-bolt/reviews?filters%5Bsentiment_snippet%5D=2040148&qs=pros-and-cons#reviews) See Related User Reviews IM Inder M. Small-Business (50 or fewer emp.) 4.0/5 "User friendly with lots of features" What do you like about Bolt? i use it every day and i like the fact i can run a lot of reports through Bolt which help me better forecast my business. It is very user friendly and ##### 5. Detailed Information Users value the **user-friendly interface** of Bolt, which simplifies reporting and forecasting for their business. [ See 1 mentions ](https://www.g2.com/products/bolt-bolt/reviews?filters%5Bsentiment_snippet%5D=2040153&qs=pros-and-cons#reviews) See Related User Reviews IM Inder M. Small-Business (50 or fewer emp.) 4.0/5 "User friendly with lots of features" What do you like about Bolt? i use it every day and i like the fact i can run a lot of reports through Bolt which help me better forecast my business. It is very user friendly and ## Top-Rated Alternatives [ ![Signifyd](https://images.g2crowd.com/uploads/product/hd_favicon/e68d0421ca654adf06b665575233bb5c/signifyd.svg "Signifyd") Signifyd 4.6/5(352) ](https://www.g2.com/products/signifyd/reviews) [ ![PayPal Payments](https://images.g2crowd.com/uploads/product/hd_favicon/6257a9c028b45bdc1f1ca9725d6e214c/paypal.png "PayPal Payments") PayPal Payments 4.4/5(2,748) ](https://www.g2.com/products/paypal/reviews) [ ![Stripe Connect](https://images.g2crowd.com/uploads/product/hd_favicon/3af79c77413d7e58d0322c1de5bfdb8e/stripe-connect.svg "Stripe Connect") Stripe Connect 4.3/5(249) ](https://www.g2.com/products/stripe-connect/reviews) [ View All Alternatives ](https://www.g2.com/products/bolt-bolt/competitors/alternatives) JF Jose F. CEO Small-Business (50 or fewer emp.) 8/23/2019 "Bolt has improved my business" 4.5/5 What do you like best about Bolt? The User Experience ! We love the user experience. But thinking about the future, their customer service and developments team are awesome, always willing to accommodate our needs. Review collected by and hosted on G2.com. What do you dislike about Bolt? There isn't actually a major thing that I dislike Review collected by and hosted on G2.com. What problems is Bolt solving and how is that benefiting you? A super lean/easy check out experience with an amazing fraud detection system Review collected by and hosted on G2.com. Show More 12/23/2020 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Derek D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Derek D.") DD Derek D. Director of Operations Small-Business (50 or fewer emp.) 11/4/2020 "Pure confidence in our checkout." 5/5 What do you like best about Bolt? An extremely reliable, frictionless, and secure checkout process. We struggled for years with our one-page checkout with no real solutions insight without a complete migration. Bolt allowed us to breathe new life into the website and convert those customers that ordinarily would experience resistance when checking out. We originally thought this would be a temporary payment provider until we migrated carts but as we see the product evolve, we now plan on being customers for much much longer. Review collected by and hosted on G2.com. What do you dislike about Bolt? Bolt just keeps getting better. Any issues we have experienced through our partnership have been taken very seriously and always resulted in a solution. Review collected by and hosted on G2.com. Recommendations to others considering Bolt: I highly recommend ordering from a website that offers Bolt just to see how fast and easy it is. Get in touch with sales and let them show you the technology behind the frictionless checkout. Review collected by and hosted on G2.com. What problems is Bolt solving and how is that benefiting you? Conversion rate. Customers already had decided to make a purchase on our website, but they could just not complete the transaction. Too often we would hear of customers' feedback on how difficult it was for them to place an order, or error messages they received during that process. It was like a light switch after deploying Bolt, the calls just stopped and we were able to get an idea of how much business was actually lost due to that poor experience. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Justin D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justin D.") JD Justin D. Director of E-commerce and Marketing Mid-Market (51-1000 emp.) 10/27/2020 "TYLER'S x Bolt - Retail Success" 5/5 What do you like best about Bolt? Bolt has been a huge win for TYLER'S. From the quick and easy integration to their on going development efforts to ensure a fast, secure, simple checkout. We used to waste tons of time scanning for fraud orders with our old, inherited checkout, but now we're able to double down on true customer base. Any issue we've had has been resolved quickly by the Bolt support team, and they've come in clutch on more than one occasion for our customer support team. That's easy to say from a high level perspective, but my team constantly mentions how responsive and professional their staff is. This has easily been one of the smartest solutions we've deployed since I've been managing the e-commerce department at TYLER'S. We run an extremely lean team so finding solutions like Bolt is crucial to ensure we beat our customer expectations, while also maintaining strategic long term growth. Review collected by and hosted on G2.com. What do you dislike about Bolt? I think this boils down to perspective. Anytime I've had a notion that maybe I should change something or see another feature added on, Bolt has come through with a mindful solution that keeps the end consumer as the focal point of our mission. Our account manager has been stellar at ensuring we understand why one idea might seem good on paper, or at first glance, but that it could ultimately deter a customer or increase cart abandonment. The solution we were using before, would barely even respond to our requests, nonetheless give that level of detailed insight. Review collected by and hosted on G2.com. What problems is Bolt solving and how is that benefiting you? With our previous checkout, our fraud detection and prevention was falling behind and becoming unsatisfactory. Couple that with running a small team and problems become unmanageable quickly. We were able to take additional areas of opportunity and offload that workload to Bolt and reengage with our customers. Additionally, during this year's pandemic, having Bolt handle the massive amount of inbound fraudulent transactions would have crippled our team otherwise. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kaj L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kaj L.") KL Kaj L. Website Admin Small-Business (50 or fewer emp.) 10/21/2020 "Always willing to work with me to find a solution." 5/5 What do you like best about Bolt? Have had a great experience with everyone I've worked with. If it isn't something available they will push it along to see if the change can be made. They have even ear market product issue to get ahold of me when the problem is changed in the future. Usually get a response with in 24 if not a lot sooner. Review collected by and hosted on G2.com. What do you dislike about Bolt? Nothing I can really complain of yet. Been a good experience. Would like an easier way of knowing they are fighting my chargebacks other than check on my Braintree dashboard every day. An email saying we are on top of this and then this is resolved or covered would help peace of mind. Have had a lot of charge backs pop up recently and need that reassurance they you have us covered. One option that is available to have added but requires someone at bolt to do it. Is add a temporary message to the bolt check out. This would be an excellent option from the dashboard. I like to make it clear to customers ordering during the holidays that we won't we shipping till after we return from the holidays. Review collected by and hosted on G2.com. Recommendations to others considering Bolt: Take the guessing game out of fraudulent orders! Review collected by and hosted on G2.com. What problems is Bolt solving and how is that benefiting you? Bolt checkout icon may not show up for customers with poor internet connection. Working on installing a permanent check out button on our Bigcommerce page. This will allow the checkout button to show up even if the customer currently has low internet. Had a big problem with this a few weeks ago when Comcast was experiencing issue nationwide. Had a handful of customers complaining they couldn't see the check out button and didn't have an idea why till someone posted on social media that Comcast was experiencing problems nationwide. Support at Bolt hadn't realized this issue at the time as well. Review collected by and hosted on G2.com. Show More 4/21/2022 Current UserValidated ReviewerSource: Organic ![Razor E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Razor E.") RE Razor E. Small-Business (50 or fewer emp.) 11/11/2020 "Fantastic product - BIG uptick in sales!!!!" 5/5 What do you like best about Bolt? I like that it's easier for my customers to buy things on my website. I love that bolt has a fraud protection component. We have had SIGNIFICANTLY less chargebacks while using Bolt compared to years of Paypal. And their customer service is fantastic and very responsive. Review collected by and hosted on G2.com. What do you dislike about Bolt? The increase in fee on the sale was a little annoying at first - but we've gotten used to it. I get it - they are insuring the money better than others so that comes at a price. Review collected by and hosted on G2.com. Recommendations to others considering Bolt: Do it. You won't regret it! Review collected by and hosted on G2.com. What problems is Bolt solving and how is that benefiting you? Faster, easier checkout experience. And repeat sales from the customers- after they make a login on my site OR another site with bolt, they can checkout SUPER quick. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![RJ M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RJ M.") RM RJ M. Front End Developer Mid-Market (51-1000 emp.) 10/21/2020 "Fantastic Service" 5/5 What do you like best about Bolt? Bolt let's us spend less time worrying about fraud and lets us focus on getting our products to our customers. Their tech support team consistently goes above and beyond with helping us stay up to date. They've been a tremendous asset for us as our site continues to grow. I get timely responses to my emails with technical questions and trouble shooting. Review collected by and hosted on G2.com. What do you dislike about Bolt? The initial onboarding process took a while, but it was well worth it. They were very thorough with our testing. Overall I'm glad we took our time. Review collected by and hosted on G2.com. What problems is Bolt solving and how is that benefiting you? Bolt has essentially solved our fraud problems while simultaneously lowering our abandoned cart rates. It's been a pure win for us. Everyone has been thoroughly impressed with its performance so far. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Cosmetics](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Cosmetics") AC Verified User in Cosmetics Small-Business (50 or fewer emp.) 10/30/2020 "Great Customer Service Team" 3.5/5 What do you like best about Bolt? Our checkout system looks cleaner and it is easy to navigate. Clients noticed our transition and were happy with the new look of the checkout system. Additionally, if an issue ever arises the Bolt Support team is ready to help and figure out the issue. They are very helpful and transparent! Chargebacks are also super easy to dispute or resolve with Bolt. Review collected by and hosted on G2.com. What do you dislike about Bolt? We've been running into many backend issues causing our customers to not checkout. Additionally, the fraud detection system that is set in place doesn't flag certain criteria that we would categorize as fraud. Hopefully, new algorithms are set in place to help us further with flagging certain orders. Much needed during our holiday season. Review collected by and hosted on G2.com. Recommendations to others considering Bolt: To see if the fraud detection system will meet their needs. For example, we do not ship to freight forwarders and before bolt, we would flag any order over $300. These are our personal flags for fraud, unfortunately, Bolt is not able to help us detect these specific orders. In the beauty industry, we deal with many resellers or sus international individuals who want to resell our products. The sus international people typically receive our products via freight forwarders. Review collected by and hosted on G2.com. What problems is Bolt solving and how is that benefiting you? When checking out, customers were receiving a "Delivery Not Available" alert causing many customers to reach out for support. Customers were not able to check out due to a character limit, but BOLT will be changing the alert so customers can break their shipping address into two lines. We hope this will be the solution to our problem. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JK Josh K. Mid-Market (51-1000 emp.) 10/28/2020 "Solid Checkout and Service" 5/5 What do you like best about Bolt? The checkout experience is significantly more streamlined and efficient from a UX perspective, than the standard Magento 2 checkout. The standard Magento checkout was taking 30-40 seconds to load and it was hurting our conversion rate. The Bolt checkout on our site now loads in one second which is a vast improvement. We've been very pleased with the increase in conversion rates that we have seen since moving to Bolt. The integration process was quite smooth, especially with Bolt's Magento 2 extension. I've also been impressed with their support team. Whenever we've had a question they've been very quick to respond. Review collected by and hosted on G2.com. What do you dislike about Bolt? There's really not much to dislike. When we first launched there were a couple minor features that we wish Bolt had, like being able to add multiple gift cards and promo codes, but a couple months in and they have already updated the checkout to be able to support the extra features we were looking for. Review collected by and hosted on G2.com. What problems is Bolt solving and how is that benefiting you? The biggest problem that Bolt has solved for us is slow load time for the checkout page. It loads super fast and has increased our conversion rate as a result. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Rebecca C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rebecca C.") RC Rebecca C. Small-Business (50 or fewer emp.) 8/12/2020 "Simple checkout process to increase sales and eliminate fraud!" 4.5/5 What do you like best about Bolt? The checkout process is fast and easy for our customers. This has lead to a higher conversation rate, increased sales, and at the same time eliminating fraudulent chargebacks. Bolt really solved all of our checkout issues. On top of that Bolt's staff and support are extremely positive and helpful. It is refreshing to work with a company that really prides themselves on educating their customers about Bolt and being there when support is needed. Review collected by and hosted on G2.com. What do you dislike about Bolt? When orders are deemed fraud (permanently rejected) the customer is not notified until the order has already been canceled. Luckily this will be addressed soon, with the ability for additional communication to the customer explaining the order is on hold until the customer can provide additional additional information for authentication. Review collected by and hosted on G2.com. Recommendations to others considering Bolt: If you want an all in one solution, Bolt is for you. Review collected by and hosted on G2.com. What problems is Bolt solving and how is that benefiting you? Our customer service team is no longer manually reviewing orders for fraudulent activity. This is saving countless hours, so that we can focus on providing better and more timely customer service. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Shane S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shane S.") SS Shane S. Senior Creative Designer Small-Business (50 or fewer emp.) 7/23/2020 "Bolt is a game changer" 5/5 What do you like best about Bolt? Bolt's checkout program is top tier in my opinion. The only thing it is rivaled by is their phenomenal customer service. Having used the stock WooCommerce checkout and receiving frustrated calls from customers, we knew a change needed to take place. After changing to Bolt, we have not once looked back. Their customer service is fast, friendly, understanding, and always works until the problem is solved. Another huge part about Bolt that is a plus is its business model. Essentially, they have created their own incentive to make a better and better product. It's not just about processing charges for them, its about making the entire checkout process as seamless and easy as possible for our customers, which in turn makes sales for us, which in turn boosts their earnings. The incentive is key. Review collected by and hosted on G2.com. What do you dislike about Bolt? It's hard to answer this question for sure. But if there was anything that I disliked about Bolt it would have to be perhaps some of the customization options to keep branding on point. This is a really minuscule thing though. Review collected by and hosted on G2.com. Recommendations to others considering Bolt: It is worth at least looking into! While it may not work for every e-commerce vendor, we have seen vast improvements after switching to Bolt. They are transparent and have yet to disappoint us. Review collected by and hosted on G2.com. What problems is Bolt solving and how is that benefiting you? Before Bolt, we would have many customers get frustrated with the checkout that they would never complete a purchase. Since Bolt, it is a very small percentage who don't complete checkout. The checkout process is faster, less distracting, and breaks down the steps really well for the customer. Also, it optimizes great no matter what device is being used. Review collected by and hosted on G2.com. 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