Holly F.
HF
Holly F.
Trainer
Mid-Market (51-1000 emp.)
"Incredibly intuitive"
5/5
What do you like best about BoldTrail?

Using the client journey like a coach! The automations Review collected by and hosted on G2.com.

What do you dislike about BoldTrail?

No spouse emails! No easy was to email them Review collected by and hosted on G2.com.

CW
Cindy W.
Small-Business (50 or fewer emp.)
"kvCORE supports my business"
5/5
What do you like best about BoldTrail?

Central repository of CRM with a variety of ways to manage my communication with clients. Either with prompts to keep clients front of mind or with tools to record communication after the fact, kvCORE supports my business. I'm on kvCORE daily and it helps me keep up with the flow of my business. One of my favourite features is to be able to see that a client has opened my emails. Review collected by and hosted on G2.com.

What do you dislike about BoldTrail?

I've found some of the functionalities not working correctly in the mobile app. Not being able to add notes to clients, not enough characters allowed for text messages. I like that when I do run into problems or have questions, the chat tool is available for support. Review collected by and hosted on G2.com.

Response from Mary Owen of BoldTrail

Hey Cindy! We're glad to hear that kvCORE has been supporting your business and helping you stay on top of your tasks. We appreciate your feedback about the mobile app functionalities and will share it with our team for further improvement. Best, Mary Caroline

Verified User in Real Estate
UR
Verified User in Real Estate
Enterprise (> 1000 emp.)
"Boldtrail"
3.5/5
What do you like best about BoldTrail?

It is great but to many options for agents Review collected by and hosted on G2.com.

What do you dislike about BoldTrail?

To complicated for new agents they need to take it a little at a time Review collected by and hosted on G2.com.

Response from Isabella Durso of BoldTrail

Thank you for your feedback! We appreciate your input on the number of options for agents and the complexity for new users. We will take this into consideration for future updates.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Using BoldTrail is always easy and seamless"
5/5
What do you like best about BoldTrail?

I like the fact that bold trail is user friendly and works well with other programs Review collected by and hosted on G2.com.

What do you dislike about BoldTrail?

I would like to see text notifications available Review collected by and hosted on G2.com.

Response from Isabella Durso of BoldTrail

We're thrilled to hear that BoldTrail is providing a seamless connection between multiple platforms for you. Your feedback about text notifications is noted and will be considered for future enhancements.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Unprofessional"
0/5
What do you like best about BoldTrail?

I like the concept of the system and that's it. Review collected by and hosted on G2.com.

What do you dislike about BoldTrail?

All Kvcore communications end up in clients' spam folders. You don't always have the opportunity to ask leads to check their spam, nor should you have to every single time. It's unprofessional and time-consuming.

Leads who respond are supposed to move to Active status, but the status never changes out of New Lead. Even if a client opens and replies to my email, Kvcore still shows the mail as unopened. I used to use Lofty, and switching to Kvcore was supposed to be better, but it's been a nightmare. Kvcore is only good for importing your contacts and using it as a contact system.

Kvcore needs to stop blaming other domains for this issue and take accountability. They need to find a solution to these persistent problems. Review collected by and hosted on G2.com.

Response from Mary Owen of BoldTrail

Thank you for taking the time to leave us a review! We are happy to hear that you like the concept of our systems. I’m so sorry to hear about your experience with BoldTrail. I'm curious to hear more about what capabilities you feel were lacking as far as emails ending up in spam folders and lead status not changing. If you'd like to expand on that, we’d love to hear from you at support@insiderealestate.com. Best, Mary Caroline

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Fun and informative"
5/5
What do you like best about BoldTrail?

Everything I need to manage leads in one place! Review collected by and hosted on G2.com.

What do you dislike about BoldTrail?

It can be overwhelming and complex to figure out Review collected by and hosted on G2.com.

Response from Isabella Durso of BoldTrail

Thank you for sharing your experience with BoldTrail! We're thrilled to hear that you find everything you need to manage leads in one place. We're continuously working on making the platform more user-friendly, and we appreciate your input on the complexity.

VALENCIA  G.
VG
VALENCIA G.
Small-Business (50 or fewer emp.)
"Absolutely Amazing! I use it for my whole team"
5/5
What do you like best about BoldTrail?

Best feature I love about KVCore is the ability to monitor and communicate with my entire team via the note keeping abilities and the business analytics. I also love that this crm comes with a beautiful website and user friendly backend managment and support. Review collected by and hosted on G2.com.

What do you dislike about BoldTrail?

The appearance is a turn off for most agents. I am an educator who teaches KVCore on a regular, and when agents compare it to CHIME or BOOMTOWN the first thing they mention is how daunting and intimidating everything looks. I have to preach to them how if Chime and Boomtown had a baby it would be KVCORE and they don't always buy into the platform or give it their best. Review collected by and hosted on G2.com.

Response from Mary Owen of BoldTrail

Hi Valencia! Thank you so much for your review! We're so happy that BoldTrail is helping you monitor every aspect of your business! We understand it can be a lot to learn and are here to help you and your agents every step of the way. Let us know if we can help with anything! Best, Mary Caroline

Igor  T.
IT
Igor T.
Mid-Market (51-1000 emp.)
"The CRM That I Recommend to my Real Estate Team!"
5/5
What do you like best about BoldTrail?

Once you login to your KV CORE, you might feel overwhelmed for a short period of time. There are so many options, and there is so much to do, and you will not know where to start. But after that first 20 minutes of using the CRM, you will love it as much as I love it.

It is super easy to transition to this new platform, and their back end support helps you to upload your first database. I use this CRM on the daily, and I recommend it to my entire team of 50+ realtors. The ability to organise your network, compose beautiful high quality emails, and stay on top of your touch system for your clients is top notch!

I was easily able to use the system on the desktop, and the phone app is at the level of the Best CRM's that there are! Review collected by and hosted on G2.com.

What do you dislike about BoldTrail?

It is sometimes hard to upload the database on your own, but I recommend passing on the database to the Customer Support at KV Core. Review collected by and hosted on G2.com.

Response from Mary Owen of BoldTrail

Igor, it's great to hear that kvCORE is serving as a valuable tool for you as a new agent, especially in learning lead management. We appreciate your feedback and are here to support you as you continue to use our platform. Best, Mary Caroline

Joyce J.
JJ
Joyce J.
Enterprise (> 1000 emp.)
"kvCORE is one of the reasons behind my success"
5/5
What do you like best about BoldTrail?

kvCORE is essential for my business. I joined the real estate market back in 2021 after relocations from Florida during Covid. Moving to a new place with no sphere or the ability to meet new people due to the Covid lockdown and the lack of in person and shift to virtual was a big hurdle for me to grow my business. kvCORE really played a big role in starting my business and leaving a mark. I will never be without it even if I have to purchase it myself. I love it and I love how they keep working hard to advance and find better way to help us. Review collected by and hosted on G2.com.

What do you dislike about BoldTrail?

I know that they are still developing it, but it's a bit confusing to remember how can we access certain tabs. I also wish we get more freedom to customize more. Review collected by and hosted on G2.com.

Response from Mary Owen of BoldTrail

Hi Joyce! We are thrilled to hear that kvCORE has been essential for your business success, especially during such challenging times. We appreciate your feedback and are constantly working to improve the user experience and provide more customization options. Thank you for choosing kvCORE to help grow your business! Best, Mary Caroline

Natrina L.
NL
Natrina L.
Head E-Sports Coach
Mid-Market (51-1000 emp.)
"Great for a New agent to hit the ground running!"
4/5
What do you like best about BoldTrail?

I like seeing all my SOI information in one place and the tools to connect with them differently. I'm excited about the autodialer function and sending mass emails. Review collected by and hosted on G2.com.

What do you dislike about BoldTrail?

I'm still working on my email campaigns. I want certain ones for various types of statutes in my SOI but I also want to see what they are getting as a reference. I also want to send email flyers of my Open Houses to certain groups in my SOI as well. I'm still working through it at a slower pace than I anticipated. Review collected by and hosted on G2.com.

Response from Mary Owen of BoldTrail

Natrina, we're pleased to hear that kvCORE is serving as your all-in-one CRM solution. It's great to know that you're benefiting from having all your SOI information in one place. We understand that setting up email campaigns can be time-consuming, but our support team is available to help you streamline the process. If you need assistance with creating targeted email campaigns or sending email flyers for your Open Houses, please reach out to us for personalized support. Best, Mary Caroline