Victor N.
VN
Victor N.
Owner
Small-Business (50 or fewer emp.)
"Easy, Affordable E-Signatures via Email and SMS"
5/5
What do you like best about BoldSign?

It’s easy to use and affordable. I also like that the signature process can be completed through email and SMS. Review collected by and hosted on G2.com.

What do you dislike about BoldSign?

The signature certification is too small and difficult to recognize. Review collected by and hosted on G2.com.

Kerrie D.
KD
Kerrie D.
Human Resources Manager
Small-Business (50 or fewer emp.)
"BoldSign makes Onboarding easier for your company"
5/5
What do you like best about BoldSign?

BoldSign is great! I use it to send out onboarding paperwork for new employees, Review collected by and hosted on G2.com.

What do you dislike about BoldSign?

It is very easy to use. The only thing I would like to see is a way to create folders for easy organization of my documents. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great Value for API; Very User-Friendly"
5/5
What do you like best about BoldSign?

Great value for the price. The API packages are reasonably priced, and the option to embed a form on a website is a big plus. It’s excellent for developers, while still being user-friendly for non-technical users. Review collected by and hosted on G2.com.

What do you dislike about BoldSign?

I’d really love a HubSpot integration, but from what I understand, that’s coming soon. Review collected by and hosted on G2.com.

Kelly H.
KH
Kelly H.
Managing Partner
Small-Business (50 or fewer emp.)
"Easy-to-Use Templates for Non-Tech-Savvy Users"
5/5
What do you like best about BoldSign?

The templates make it easy to use for those not tech savvy Review collected by and hosted on G2.com.

What do you dislike about BoldSign?

I wish other users could log in without paying for them separately even though it wouldn’t change the number of signings we do. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Super Easy and Affordable Document Signing"
5/5
What do you like best about BoldSign?

I use BoldSign for signing day-to-day documents and contracts for Construction Services. I find it fast, quick, easy, and best of all, affordable. The user interface is easy to use, even for newbie employees. Everything is clear and precise when adding documents and signing initialing areas. The initial setup was super easy. Review collected by and hosted on G2.com.

What do you dislike about BoldSign?

I think BoldSign could have better options for templates. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Smooth Influencer Hero Integration and Organized Contract Management"
4/5
What do you like best about BoldSign?

Integration with Influencer Hero is working well, and the pricing is reasonable. I am able to see all of my contracts in an orderly way. Review collected by and hosted on G2.com.

What do you dislike about BoldSign?

I wish that they had more pricing discounts before reaching the 150 document per month mark Review collected by and hosted on G2.com.

Ronald R.
RR
Ronald R.
Owner
Small-Business (50 or fewer emp.)
"Easy to Use and Cost-Effective for Small Businesses"
5/5
What do you like best about BoldSign?

It is very easy to use and very cost effective for my small business compared to other services Review collected by and hosted on G2.com.

What do you dislike about BoldSign?

I would have liked a monthly option instead of annual commitment Review collected by and hosted on G2.com.

AK
Ashraf K.
CEO
Small-Business (50 or fewer emp.)
"Happy Client"
5/5
What do you like best about BoldSign?

Ease of use and great customer service with great pricing. Review collected by and hosted on G2.com.

What do you dislike about BoldSign?

Nothing really, BoldSign has maintained a great software. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Waste of time. False advertising and poor customer service"
0/5
What do you like best about BoldSign?

I found it easy to set up branded documents to sign. It's just a shame the advertised features aren't available and I will need to change provider. Review collected by and hosted on G2.com.

What do you dislike about BoldSign?

False services advertised and poor customer support.

Really disappointed with the service that I have received from bold sign. I chose the growth plan for our business based upon the fact that Google integration was offered. However when I tried to implement this I was asked to upgrade to the business plan.

The customer service is shocking. I have a clear screen shot saying that Google integration is offered on the growth plan, however when I contacted customer services they said that Google integration only means that you can upload a document from a Google drive. Review collected by and hosted on G2.com.

Response from Jedidah . A . O . of BoldSign

Hello,

Thank you for taking the time to share your review with us. We really appreciate your important feedback.

We’re truly sorry for the frustration you experienced with the Google integration.

Without knowing a bit more about the Google-BoldSign integration you were looking for, I’m afraid I can’t speak confidently to the specifics of the situation. If you’re comfortable sharing your name so we can look up your account, please write to sales@boldsign.com and share a screenshot of your review, and ask that it be forwarded to BoldSign’s Director of Sales.

We’d like to look into what you experienced and hopefully earn your business back. Even if you no longer wish to use BoldSign, though, we’d love to make sure that our communications with evaluators are as clear and accurate as possible.

It seems possible to me that confusion may have arisen because the information at https://boldsign.com/integrations/google-drive/ discusses what’s possible in terms of Google integration with BoldSign, but some features aren’t included with all plans. In case that was the issue, a suggestion has been made to the website team that they consider adding a note clarifying that some integration features are included only with specific plans. For clarity, a plan comparison outlining the features each includes is available about 1/3 of the way down the page at https://boldsign.com/integrations/

Thank you again for taking the time to share your experience. I hope you’ll reach out to sales@boldsign.com so we can look into things further.

Warm regards,

Jedidah

Gary Y.
GY
Gary Y.
"Affordable E-Signing with Comprehensive Features"
5/5
What do you like best about BoldSign?

I use BoldSign for e-signing of all business documents that require a signature. It makes collecting signatures easy and keeps track of which parties have and haven't signed, which is super helpful for follow-ups. I love that it's low-priced yet has all the features I need, like allowing me to add my company brand to e-signing requests, tracking the status of all signature requests, sending automated notifications for status changes, and storing e-signed documents. These features make it valuable for small businesses like mine. Setup was also very easy. I've already recommended BoldSign to two of my clients, and they are using it as their e-signing tool. Review collected by and hosted on G2.com.

What do you dislike about BoldSign?

N/A Review collected by and hosted on G2.com.