--- title: BoldSign Reviews meta\_title: 'BoldSign Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 393 reviews by the users' company size, role or industry to find out how BoldSign works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 393 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### BoldSign Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **intuitive and user-friendly interface** of BoldSign, appreciating its simplicity and ease of use. [(80 mentions)](https://www.g2.com/products/boldsign/reviews?filters%5Bsentiment_snippet%5D=1054691&qs=pros-and-cons#reviews) Users value the **affordability** of BoldSign, finding it a cost-effective solution for their business needs. [(54 mentions)](https://www.g2.com/products/boldsign/reviews?filters%5Bsentiment_snippet%5D=1054374&qs=pros-and-cons#reviews) Users commend the **excellent customer support** from BoldSign, appreciating quick responses and thorough assistance with inquiries. [(41 mentions)](https://www.g2.com/products/boldsign/reviews?filters%5Bsentiment_snippet%5D=1054316&qs=pros-and-cons#reviews) Users love BoldSign's **intuitive design** , which simplifies e-signatures with a user-friendly interface and clear documentation. [(36 mentions)](https://www.g2.com/products/boldsign/reviews?filters%5Bsentiment_snippet%5D=1054666&qs=pros-and-cons#reviews) Users value the **time-saving features** of BoldSign, enabling efficient document management and easy signature collection. [(35 mentions)](https://www.g2.com/products/boldsign/reviews?filters%5Bsentiment_snippet%5D=1054305&qs=pros-and-cons#reviews) Users find the **local signing feature unintuitive** and experience issues like downtime and complexity in usage. [(13 mentions)](https://www.g2.com/products/boldsign/reviews?filters%5Bsentiment_snippet%5D=1055186&qs=pros-and-cons#reviews) Users find BoldSign **expensive** due to misleading service offerings and inadequate customer support affecting their experience. [(11 mentions)](https://www.g2.com/products/boldsign/reviews?filters%5Bsentiment_snippet%5D=1054787&qs=pros-and-cons#reviews) Users face issues with **excessive email notifications** and limitations on recipient identification and tracking in BoldSign. [(8 mentions)](https://www.g2.com/products/boldsign/reviews?filters%5Bsentiment_snippet%5D=1054163&qs=pros-and-cons#reviews) Users note a **challenging learning curve** but appreciate available staff support for assistance and troubleshooting. [(7 mentions)](https://www.g2.com/products/boldsign/reviews?filters%5Bsentiment_snippet%5D=1054254&qs=pros-and-cons#reviews) Users express frustration with BoldSign's **poor customer support** , citing slow responses and lack of contextual understanding. [(5 mentions)](https://www.g2.com/products/boldsign/reviews?filters%5Bsentiment_snippet%5D=1054972&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of BoldSign ##### 1. Ease of Use Users love the **intuitive and user-friendly interface** of BoldSign, appreciating its simplicity and ease of use. [ See 80 mentions ](https://www.g2.com/products/boldsign/reviews?filters%5Bsentiment_snippet%5D=1054691&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Small-Business (50 or fewer emp.) 4.0/5 "Contract Management with BoldSign" What do you like about BoldSign? Quickly send proposals for signature. Not a lot of product improvement. JA Jack A. Small-Business (50 or fewer emp.) 4.5/5 "Excellent software suite, pricing, and customer service." What do you like about BoldSign? Software features are suited to our needs, including image attachments, email notifications, multi-user dashboard, replace/update document, and automa ##### 2. Affordable Users value the **affordability** of BoldSign, finding it a cost-effective solution for their business needs. [ See 54 mentions ](https://www.g2.com/products/boldsign/reviews?filters%5Bsentiment_snippet%5D=1054374&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Affordable, Feature-Rich eSignatures That Make Life Easier" What do you like about BoldSign? BoldSign is a great solution for our non-profit association. The price is way more reasonable than other platforms, but it has excellent features like ![Gary Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gary Y.") GY Gary Y. 5.0/5 "Affordable E-Signing with Comprehensive Features" What do you like about BoldSign? I use BoldSign for e-signing of all business documents that require a signature. It makes collecting signatures easy and keeps track of which parties ##### 3. Customer Support Users commend the **excellent customer support** from BoldSign, appreciating quick responses and thorough assistance with inquiries. [ See 41 mentions ](https://www.g2.com/products/boldsign/reviews?filters%5Bsentiment_snippet%5D=1054316&qs=pros-and-cons#reviews) See Related User Reviews JA Jack A. Small-Business (50 or fewer emp.) 4.5/5 "Excellent software suite, pricing, and customer service." What do you like about BoldSign? Software features are suited to our needs, including image attachments, email notifications, multi-user dashboard, replace/update document, and automa ![BC C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "BC C.") BC BC C. Small-Business (50 or fewer emp.) 5.0/5 "User-Friendly and Effortless to Use on Multiple Platforms" What do you like about BoldSign? It’s user-friendly and easy to use, whether I’m on my phone or on a computer. I’m also glad there’s a mobile app version available. Customer service h ##### 4. Intuitive Users love BoldSign's **intuitive design** , which simplifies e-signatures with a user-friendly interface and clear documentation. [ See 36 mentions ](https://www.g2.com/products/boldsign/reviews?filters%5Bsentiment_snippet%5D=1054666&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Very intuitive!" What do you like about BoldSign? It's not a system resource hog, and very easy to use. I found it much easier and more intuitive to use than competitors. SA Simon A. Mid-Market (51-1000 emp.) 4.0/5 "Easy Integration with Our Blazor App" What do you like about BoldSign? It's easy of integration with our current Blazor application, it is also very easy to use and implement in any system from what I have worked out so f ##### 5. Time Saving Users value the **time-saving features** of BoldSign, enabling efficient document management and easy signature collection. [ See 35 mentions ](https://www.g2.com/products/boldsign/reviews?filters%5Bsentiment_snippet%5D=1054305&qs=pros-and-cons#reviews) See Related User Reviews ![Julie R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julie R.") JR Julie R. Small-Business (50 or fewer emp.) 5.0/5 "Easy to use" What do you like about BoldSign? We love the functionality of BoldSign. We have a team of people and love that we can structure teams to share documents and to be able to check on doc ![Gary Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gary Y.") GY Gary Y. 5.0/5 "Affordable E-Signing with Comprehensive Features" What do you like about BoldSign? I use BoldSign for e-signing of all business documents that require a signature. It makes collecting signatures easy and keeps track of which parties ### 5 Cons or Disadvantages of BoldSign ##### 1. Signature Issues Users find the **local signing feature unintuitive** and experience issues like downtime and complexity in usage. [ See 13 mentions ](https://www.g2.com/products/boldsign/reviews?filters%5Bsentiment_snippet%5D=1055186&qs=pros-and-cons#reviews) See Related User Reviews SA Simon A. Mid-Market (51-1000 emp.) 4.0/5 "Easy Integration with Our Blazor App" What do you dislike about BoldSign? Not being able to change the Sender information on a Document via the API without either creating a Sender Identity or changing the Email Templates, i ![Amanda Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda Z.") AZ Amanda Z. Small-Business (50 or fewer emp.) 5.0/5 "Best Digital Signing Product Out There!" What do you dislike about BoldSign? When there are multiple signers or people signing with the same email address, it poses confusion on the signing end. Also have to set signing order w ##### 2. Expensive Users find BoldSign **expensive** due to misleading service offerings and inadequate customer support affecting their experience. [ See 11 mentions ](https://www.g2.com/products/boldsign/reviews?filters%5Bsentiment_snippet%5D=1054787&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "Waste of time. False advertising and poor customer service" What do you dislike about BoldSign? False services advertised and poor customer support. Really disappointed with the service that I have received from bold sign. I chose the growth ![Lynette C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lynette C.") LC Lynette C. Mid-Market (51-1000 emp.) 4.5/5 "Effortless Team Setup and User Onboarding" What do you dislike about BoldSign? We were unaware that there was an additional charge for every SMS we sent. ##### 3. Email Issues Users face issues with **excessive email notifications** and limitations on recipient identification and tracking in BoldSign. [ See 8 mentions ](https://www.g2.com/products/boldsign/reviews?filters%5Bsentiment_snippet%5D=1054163&qs=pros-and-cons#reviews) See Related User Reviews ![Ed N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ed N.") EN Ed N. Small-Business (50 or fewer emp.) 1.0/5 "The product is good, but the review people suck" What do you dislike about BoldSign? The people hounding me for reviews are obnoxious. 12 emails so far. Honestly I am probably going to switch to self hosted open sign just so no one ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Quick & Efficient" What do you dislike about BoldSign? All the email updates when someone one in que completes their portion. Too many notifications. ##### 4. Learning Curve Users note a **challenging learning curve** but appreciate available staff support for assistance and troubleshooting. [ See 7 mentions ](https://www.g2.com/products/boldsign/reviews?filters%5Bsentiment_snippet%5D=1054254&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Affordable Subscription and Effortless Signing Experience" What do you dislike about BoldSign? There are some learning curves. However, staff are available anytime for assistance. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 5.0/5 "A very useful tool" What do you dislike about BoldSign? I find it a bit more difficult to work out compare to docusign ##### 5. Poor Customer Support Users express frustration with BoldSign's **poor customer support** , citing slow responses and lack of contextual understanding. [ See 5 mentions ](https://www.g2.com/products/boldsign/reviews?filters%5Bsentiment_snippet%5D=1054972&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "Waste of time. False advertising and poor customer service" What do you dislike about BoldSign? False services advertised and poor customer support. Really disappointed with the service that I have received from bold sign. I chose the growth ![Ed N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ed N.") EN Ed N. Small-Business (50 or fewer emp.) 1.0/5 "The product is good, but the review people suck" What do you dislike about BoldSign? The people hounding me for reviews are obnoxious. 12 emails so far. Honestly I am probably going to switch to self hosted open sign just so no one ![The Mansion F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "The Mansion F.") TF The Mansion F. owner Small-Business (50 or fewer emp.) 7/27/2026 Guest users or non-business users of the software, not included in G2 scores. "So Easy to Use—Sent My First E‑Signature Without Help!" 5/5 What do you like best about BoldSign? It is so easy to use first time. I didn't even need to seek help to send out my first e signature. Review collected by and hosted on G2.com. What do you dislike about BoldSign? Actually, I like everything about it so far. Review collected by and hosted on G2.com. What problems is BoldSign solving and how is that benefiting you? I have out of state customers and the purchases are a few thousand dollars or more. It is important to help prevent fraud and get customers to agree with the purchase. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Martin H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Martin H.") MH Martin H. Small-Business (50 or fewer emp.) 7/21/2026 "Perfect API Integration and Usability" 5/5 What do you like best about BoldSign? I appreciate the API, as it helps us accelerate our process internally by connecting our ERP to the BoldSign infrastructure. Everything is so easy for the customer, and the multilinguistic capability is great, especially having both French and English. The ability to integrate our branding into the contract is a big plus and it's very easy to work with. The API is just perfect, and the pricing meets our requirements. Initially setting it up was very easy. Review collected by and hosted on G2.com. What do you dislike about BoldSign? everything!!!! Review collected by and hosted on G2.com. What problems is BoldSign solving and how is that benefiting you? I use BoldSign's API to connect our ERP, accelerating internal processes. Its multilingual capabilities and easy branding integration into contracts are big advantages. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Eddie .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eddie .") E Eddie . Small-Business (50 or fewer emp.) 5/12/2026 "Effortless E-Signing with BoldSign" 5/5 What do you like best about BoldSign? I like how BoldSign allows my customers at Toledo Jam Studio to sign rental agreements via email, making us look professional and up-to-date with technology. I appreciate the official timestamp feature for verifying when agreements were signed, and the ability to store signed documents online makes it easy to reference them later. The initial setup and learning curve were simple, which made it easy to get started. I am also pleased with BoldSign as the first service I found when searching for online signing capabilities, and I haven't looked back. Review collected by and hosted on G2.com. What do you dislike about BoldSign? It might be nice to be able to edit the original document in BoldSign. Review collected by and hosted on G2.com. What problems is BoldSign solving and how is that benefiting you? BoldSign makes us look professional and saves time by enabling e-signatures in emails. I can store signed documents online for quick reference and use the official timestamp for verifying contract dates. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Becca H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Becca H.") BH Becca H. Certified designer Small-Business (50 or fewer emp.) 7/13/2026 "BoldSign: Easy, Hassle-Free Signing at a Better Value" 5/5 What do you like best about BoldSign? Easy to use. Clients receive the files quickly, and they’re able to read and sign them without any hassle. Review collected by and hosted on G2.com. What do you dislike about BoldSign? Nothing really—BoldSign gives me everything I was getting from other, more expensive sites. Review collected by and hosted on G2.com. What problems is BoldSign solving and how is that benefiting you? I was having issues with having to remind clients to sign. On free sites, I had to create a completely new signing each time. With BoldSign, I can just send a reminder instead. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Veronica K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Veronica K.") VK Veronica K. Director of Surgical Operations and Growth Director Small-Business (50 or fewer emp.) 7/16/2026 "Very User-Friendly and Easy to Use" 5/5 What do you like best about BoldSign? It’s very user-friendly and not complicated at all. Review collected by and hosted on G2.com. What do you dislike about BoldSign? The only thing I really don’t like is that patients have to attach their ID and insurance, and we then have to download those separately from the document. Review collected by and hosted on G2.com. What problems is BoldSign solving and how is that benefiting you? Sending documents is easy, and I like that I can see who still hasn’t completed everything. Overall, it’s a very straightforward platform and simple to work with. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Mid-Market (51-1000 emp.) 7/13/2026 "HIPAA Compliant and Easy to Use for Streamlined Signatures" 5/5 What do you like best about BoldSign? I find BoldSign very simple and easy to use, which is great for our workflow. It's highly configurable and straightforward, making it work well with our staff. The drag-and-drop feature adds to its ease of use. I appreciate that it's HIPAA compliant, which is crucial for us as a healthcare facility. The software also comes with good pricing. The instructions within the email are very simple and easy to follow. Overall, it's good software that meets our needs. Review collected by and hosted on G2.com. What do you dislike about BoldSign? Sometimes it is difficult to navigate certain pages on BoldSign. For example, when I send a specific form to a client, they are redirected to our Calendly URL, which seems to be a problem with BoldSign. Review collected by and hosted on G2.com. What problems is BoldSign solving and how is that benefiting you? I use BoldSign for forms and release information, intake and client forms; it's simple, easy to use, configurable, HIPAA compliant, and straightforward for our staff. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Robert K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert K.") RK Robert K. Small-Business (50 or fewer emp.) 5/11/2026 "Effortless Onboarding, Excellent for Non-Profits" 5/5 What do you like best about BoldSign? I love the dashboard feature in BoldSign; it's really the best part for me. The bulk send option is both easy and helpful, making it simple to send one form to many people. The auto reminders are great, ensuring that everything stays on track. I also appreciate the pricing for non-profits, which stands out compared to other options like DocuSign. Setting up BoldSign was easy which made the transition smooth for us. Review collected by and hosted on G2.com. What do you dislike about BoldSign? Pricing. Should be included in the business price. Shouldn’t be per signature. Should be included up to a certain amount per month. Review collected by and hosted on G2.com. What problems is BoldSign solving and how is that benefiting you? I use BoldSign to onboard 50 teachers and assistants effortlessly with its bulk send feature, making it easy to send one form to many. The dashboard and auto reminders are helpful in managing this process smoothly. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite JA Jack A. Manager Small-Business (50 or fewer emp.) 5/14/2025 "Excellent software suite, pricing, and customer service." 4.5/5 What do you like best about BoldSign? Software features are suited to our needs, including image attachments, email notifications, multi-user dashboard, replace/update document, and automated greeting/status messages. Sales and Tech support have been very responsive with custom packages and very quick bug fixes - which has made a big difference in our experience. Review collected by and hosted on G2.com. What do you dislike about BoldSign? I'm curious about data privacy and security of images and data submitted. Review collected by and hosted on G2.com. What problems is BoldSign solving and how is that benefiting you? Boldsign cuts down on PDFs, allows customers to quickly complete required documents with instructions and examples from any device. Review collected by and hosted on G2.com. Show More 6/3/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jason L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason L.") JL Jason L. Small-Business (50 or fewer emp.) 5/12/2026 "Robust API with Room for UX Improvement" 4.5/5 What do you like best about BoldSign? I like BoldSign's API access as it allows us to create customized signature packages. It was our first choice and is working out well for our company. The initial setup has been really well too, with good instructions and a sandbox environment that makes it easy for developers to work with. Review collected by and hosted on G2.com. What do you dislike about BoldSign? I think their user interface compared to the industry leader, which is DocuSign, can be improved. For example, one of the customers complained that once they click to sign one field, it doesn't automatically scroll down to the next field. They have to click another button to scroll down. So that's something we can polish. Review collected by and hosted on G2.com. What problems is BoldSign solving and how is that benefiting you? I use BoldSign to generate signature locations, compose API calls for signature packages, and complete the signature service efficiently. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Maci S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maci S.") MS Maci S. Company Owner Small-Business (50 or fewer emp.) 3/21/2026 "Smooth Onboarding with Intuitive Features" 5/5 What do you like best about BoldSign? I use BoldSign for onboarding new therapists, and I like how it reduces the friction involved in emailing PDFs. The ease of adding fields to complete, from simple text fields for more in-depth forms to signature lines, is great. I find the role-switching feature helpful during the field configuration process. The ability to create templates has reduced my personal workload, which is always a plus. I appreciate being able to add a Google Doc directly into BoldSign and make it fillable. Also, BoldSign offers more options on the free plan, and the pricing upgrades are more reasonable than on DocuSign. I found the initial setup extremely easy, and I mainly use the Google Drive integration. Review collected by and hosted on G2.com. What do you dislike about BoldSign? I did upgrade to a paid plan, thinking that it was going to allow me to use the bulk templates signing link, and was disappointed when I realized that it was the NEXT tier up from the one I had just purchased that allowed for bulk template signing. I would say that being more clear on the limitations of each tier that you can upgrade to would be helpful, as I do not think it was very clear to me that I was not going to be able to use the bulk signing link with the plan I paid for; otherwise, I don't think I would have paid for it. Either that, or make the bulk signing link available to all paid tiers as that seems like a pretty basic upgrade. Review collected by and hosted on G2.com. What problems is BoldSign solving and how is that benefiting you? I use BoldSign to onboard new therapists, reducing the friction of emailing PDFs and making distance a non-issue. It simplifies adding fields and creating templates, saving time and smoothing my workflow. I appreciate the role-switching feature and Google Doc integration. Review collected by and hosted on G2.com. 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