HJ
Hannah J.
Marketing Operations
Small-Business (50 or fewer emp.)
"Responsive Support & Flexibility"
5/5
Describe the project or task Bold Commerce helped with:

Tiered pricing for our online shop Review collected by and hosted on G2.com.

What do you like best about Bold Commerce?

Being able to set specific prices at different tiers for each individual product was a must for us and this app has allowed us to do just that! It is simple to use but provides a high quality result. The fact that it lets us decide how we want to set up the pricing as well for each product is very helpful, whether it is a percentage discount or a fixed amount which is necessary for our different products. Also the support is great, when we ran into a small problem they were quick to get back to me and get the issue resolved (thanks Bhumi!). Very happy we found this app. Review collected by and hosted on G2.com.

Casey K.
CK
Casey K.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Amazing Service"
5/5
Describe the project or task Bold Commerce helped with:

We are moving from one subscription box platform that was not very user friendly to another one. Review collected by and hosted on G2.com.

What do you like best about Bold Commerce?

This app is so perfect! Our web developers added another app to manage our subscriptions and while it was pretty simple to use, it was visually awful and lacked a lot of the features we wanted. I am a HUGE fan of Bold and have had five of their apps on my other store since 2015. I reached out and had a couple of live video chats with Peter. He literally held my hand and walked me through setting up the box. Then when it was time to migrate the original customers over from the other app, Alysha and Ashley were beyond amazing. Unfortunately, I have had to do everything myself because paying the developers gave me results I was not happy with. I used their live chat feature for a lot of little questions (how to manage customers accounts on the back end, how to offer discount codes, etc). Daniel was BEYOND patient with me and answered every question with detail for me to understand. I honestly don't know what I would have done without the four of them. The app is worth every penny. The customer service they gave me was truly going above and beyond. And the cool thing is that they each independently helped me. I don't know how to thank them enough. Review collected by and hosted on G2.com.

Houman A.
HA
Houman A.
Small-Business (50 or fewer emp.)
"Great team to work with and quality apps"
5/5
Describe the project or task Bold Commerce helped with:

Use the app on two of my stores now and plan to use it on two more that I am working on. Always prompt, great, customer service. One of the reps, Raphael, solved my latest install request quickly and to my satisfaction. Great app with lots of customization. Helpful staff and prompt responses to all requests. I tried other apps out there and as they almost have the same features Bold seems to be on top of things and will respond quickly whenever I have a question or modification request. Review collected by and hosted on G2.com.

What do you like best about Bold Commerce?

The fact that their team would respond to my concerns quickly and tweak the code to my satisfaction without asking for additional money for customizing it. Review collected by and hosted on G2.com.

AR
Ashish R.
Small-Business (50 or fewer emp.)
"Great App. Awesome Support"
5/5
Describe the project or task Bold Commerce helped with:

This app is really easy to implement. It's almost a plug and play type of app. Easy upsell and cross-sell that will help you position products on the frontline while the customer starts the checkout process. Just installed it on our boot store and planning to sell boot care kit and boot jacks as cross-sell. Pretty sure this app will help sell those products or at least a lot of customers will not be able to view them if not buy them. Not to mention Rajni is great, she helped me troubleshoot a minor issue and she knew everything about the app which makes her Support Rockstar. Review collected by and hosted on G2.com.

What do you like best about Bold Commerce?

Ease of Use &

Support

Conversion

Price point Review collected by and hosted on G2.com.

Sarah S.
SS
Sarah S.
Small-Business (50 or fewer emp.)
"Great Apps & Service"
5/5
Describe the project or task Bold Commerce helped with:

I'm currently use Bold Product Options on my site and previously used Bold Upsell. Review collected by and hosted on G2.com.

What do you like best about Bold Commerce?

The Product Options app gives me a great amount of flexibility when it comes to adding variants to my store. It is simple to use and there are endless ways to configure the options. Review collected by and hosted on G2.com.

Chuck A.
CA
Chuck A.
Small-Business (50 or fewer emp.)
"Thanks, Bold!"
5/5
Describe the project or task Bold Commerce helped with:

We use Bold Commerce for several apps on our store. We use Multi-Currency, Upsell, Product Options, Memberships & Custom Pricing. Between the positive results of the apps, great customer support and consistently fair pricing, we are happy to continue the great relationship. Thanks to the awesome team at Bold! Review collected by and hosted on G2.com.

What do you like best about Bold Commerce?

The results that Upsell consistently improves our sales, at least several increased sales a week! Review collected by and hosted on G2.com.

Verified User in Arts and Crafts
PA
Verified User in Arts and Crafts
Small-Business (50 or fewer emp.)
"BOLD REVIEW"
3/5
Describe the project or task Bold Commerce helped with:

I was setting up an eCommerce market place for my mother. She was moving from selling some things from our house to set up a formal online store. Review collected by and hosted on G2.com.

What do you like best about Bold Commerce?

I like the way it gives you a breakdown of all the different apps that we have synced with bold. Since the primary user of the back end is my mother, the easy interface helps her a lot. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
GH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Always Helpful, But Still Limited"
4.5/5
Describe the project or task Bold Commerce helped with:

Bold has always helped when I have had questions. Very responsive. Review collected by and hosted on G2.com.

What do you like best about Bold Commerce?

The easy chat feature with customer support. Review collected by and hosted on G2.com.

Erica J.
EJ
Erica J.
Customer Service Trainer/Pharmacy Tech+
Mid-Market (51-1000 emp.)
"Wonderful program"
3.5/5
Describe the project or task Bold Commerce helped with:

They created our new intranet (internal internet) Review collected by and hosted on G2.com.

What do you like best about Bold Commerce?

I really like the way we have important news scrolling at the bottom of the screen. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Perfect Extended Warranty slution"
4/5
What do you like best about Bold Commerce?

We needed a way to add extended warranty to our products, and this was the best solution available. It increased our online warranty sales and the cost of the app is worth the money Review collected by and hosted on G2.com.

What do you dislike about Bold Commerce?

Its a little difficult to set up, and you are only able to add twelve products per upsell, but we found a work around. Review collected by and hosted on G2.com.