# Bocada Cloud Reviews **Vendor:** Bocada **Category:** [Server Backup Software](https://www.g2.com/categories/server-backup) **Average Rating:** 4.7/5.0 **Total Reviews:** 10 ## About Bocada Cloud Bocada Cloud is the SaaS edition of Bocada’s award-winning backup monitoring platform, bringing reliable API-based monitoring capabilities to managed service providers (MSPs) and businesses of all sizes. Designed for ease-of-use, Bocada Cloud allows anyone to create a free account and begin using Bocada's dashboards, reports, and automation on Day One. Bocada Cloud has API-based connectors for 25+ popular backup products, including: Acronis Cyber Cloud, Acronis Cyber Protect, Avamar, AWS Backup (Amazon), Azure Backup (Microsoft), Backup Exec (Veritas), Cohesity, Commvault, Cove Data Protection, Datto SaaS Protection, Dell Apex, Druva Phoenix, Google Cloud Platform, IBM Storage Protect, N2WS, NetBackup (Veritas), Networker (Dell), Opentext Data Protector, Redstor, Rubrik, Veeam B&R (Backup & Replication), Veeam for M365, and Veeam Service Provider Console. Bocada also automates incident ticketing with leading ITSM and PSA platforms such as ServiceNow, AutoTask PSA, and HaloPSA. Key Features: - Essential reports: Executive Summary, Job Activity, Job Trends, Backup Failure, Restore Activity, Restore Failure, and View Resources - AI-powered missing backup reporting automatically identifies jobs that should have run but didn’t. - Unprotected resource reporting: Identify resources with zero backup policies in place. - Incident ticketing automation: Automate failure/incident ticketing in your PSA/ITSM software with configurable triggers, streamlining your operations workflow and reducing ticket noise. - Create purpose-built custom reports with configurable filters, grouping, and criteria. - Share reports via link or .XLSX (Excel) email attachment, with options to subscribe or schedule on a recurring basis. - White-label reports to personalize the look and feel for each customer. Simple Pay-As-You-Go Billing (No Contracts): - Simple pay-as-you-go pricing (with no annual commitment) — so you’ll never pay for licenses you aren’t using -30-day free trial to monitor as many resources as you’d like for 30 days ## Bocada Cloud Pros & Cons **What users like:** - Users commend the **easy setup** of Bocada Cloud, appreciating its impressive onboarding and seamless integrations. (4 reviews) - Users commend the **exceptional customer support** of Bocada Cloud, noting impressive onboarding and responsive assistance throughout. (3 reviews) - Users appreciate the **ease of use** with Bocada Cloud, praising its intuitive UI and straightforward integration methods. (3 reviews) - Users appreciate the **easy implementation** of Bocada Cloud, benefiting from excellent documentation and intuitive UI for quick setup. (3 reviews) - Users appreciate the **easy integrations** offered by Bocada Cloud, ensuring quick setup and effective connection methods. (3 reviews) - Implementation Ease (3 reviews) - User Interface (3 reviews) - Users value the **flexible backup frequency** options in Bocada Cloud, enhancing their overall backup management experience. (2 reviews) - Users value the **easy deployment** of Bocada Cloud, enhancing visibility into Veeam backups across client sites. (2 reviews) - Users appreciate the **community engagement** of Bocada Cloud, noting responsive support and incorporation of feedback. (2 reviews) **What users dislike:** - Users note that **reporting issues** hamper functionality, with limited integration options impacting overall experience. (2 reviews) - Users express concern over the **lack of 2-factor/multi-factor authentication** in Bocada Cloud, though improvements are upcoming. (1 reviews) - Users note a lack of **detailed error information** in Bocada Cloud, suggesting improvements for better troubleshooting. (1 reviews) - Users find the **lack of detailed information** during failed tasks frustrating and suggest improvements for better clarity. (1 reviews) - Users face **integration issues** with Bocada Cloud, particularly with Veeam Azure, limiting reporting options. (1 reviews) - Poor Customer Support (1 reviews) - Poor Reporting (1 reviews) ## Bocada Cloud Reviews ### 1. Bocada Cloud - The Backup Radar Replacement **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2026 **What do you like best about Bocada Cloud?** Ease of implementation delivered through good documentation simpler connection methods, and a great UI. Easier to use compared to Backup Radar, has an easy to understand central dashboard with filters, and simpler set and forget integration process using prebuilt connectors, especially for our AWS and Azure backups. Compare the Backup Radar we have found the reporting easy to setup for client facing reports that make sense and are easy to build. Month to month, resource count based pricing options are a welcome change compared to Backup Radar. We are no longer having to lock in a resource roof to account for temporary resource monitoring or use fluctuation based on clients moving to SaaS based solutions. **What do you dislike about Bocada Cloud?** The limited email support coverage hours outside of our time zone (Australia) is a small downside in the rare occasion you do need assistance outside of their documentation. **What problems is Bocada Cloud solving and how is that benefiting you?** In the past when using Backup Radar, we struggled to accurately connect all of our different backup solutions, in particular native cloud backups from AWS, Google Cloud and Azure. Resulting in a longer multi portal backup check process. Bocada is now helping us to monitor backups being taken by our secondary backup solutions and provide accurate reporting to our service teams and customers on the performance of these backups. This is helping to reduce the time spend completing backup checks by our infrastructure team, allowing them to manage to exception. ### 2. Great Platform with Amazing Onboarding and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Travis T. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Bocada Cloud?** Great platform, amazing onboarding and support team. Very easy to setup and the integrations we were missing they setup within a few weeks which was really impressive. **What do you dislike about Bocada Cloud?** I don't have anything of note here, pricing is good compared to other products and month to month contracts are very reasonable. **What problems is Bocada Cloud solving and how is that benefiting you?** Backup monitoring, creates tickets in our ticketing tool following failures and reporting of backup status for client reporting. ### 3. Incredibly Useful, Flexible Reports with Jira Alerts **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2026 **What do you like best about Bocada Cloud?** We find the tool incredibly useful for excellent\flexible reports with options to email or alert via Jira. From the configuration to implementation, this tool is our notification "go to" for protection and notifications. **What do you dislike about Bocada Cloud?** Really, no comments - this tool works well. **What problems is Bocada Cloud solving and how is that benefiting you?** Bocada Cloud provides multi-tenancy alerting and reporting for our MSP - minimizes staff time for verification and validation. ### 4. Bocada Cloud Review **Rating:** 5.0/5.0 stars **Reviewed by:** Matt Y. | Director of MSP, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Bocada Cloud?** As a managed service provider, we needed a central location for visibility into the Veeam backups at various client sites. Previously, we relayed on Veeam email alerts, but Bocada Cloud provides us with confidence that we are not missing any Veeam alerts. **What do you dislike about Bocada Cloud?** It is difficult to find something to dislike about Bocada Cloud, but the main issue so far is the lack of 2-factor/multi-factor authentication. However, this is being added in the near future. **What problems is Bocada Cloud solving and how is that benefiting you?** With Bocada Cloud, we are now able to visualize our Veeam backups in a central location. The amount of time we use managing and evaluating our Veeam backups has been significantly reduced by Bocada Cloud. ### 5. Bocada - Great Azure Backups reporting tool **Rating:** 5.0/5.0 stars **Reviewed by:** Adam T. | Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Bocada Cloud?** We have been trying to set up azure backups reporting with a clear pass/fail output --- after several support calls to Microsoft we gave up. We found bocada and started testing! Like magic, reports were clear to read, error messages show up so we can take immediate actions when backups were failing. In addition Bocada team listen, we gave them few requests and they produced results! We have been using Bocada for about 1yr now and we are very happy with it. **What do you dislike about Bocada Cloud?** None so far, SNOW integration is coming in Q2/3 so we're happy about it. **What problems is Bocada Cloud solving and how is that benefiting you?** Clear view and reporting of all backups running in Microsoft Azure. ### 6. Great backup tracker **Rating:** 5.0/5.0 stars **Reviewed by:** Cory P. | Director, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2025 **What do you like best about Bocada Cloud?** The deployment of Bocada Cloud is fairly easy now and has worked really well for us. They are actively developing it which is nice to see as well. **What do you dislike about Bocada Cloud?** The reporting section could use some work, but I think they are working on it. **What problems is Bocada Cloud solving and how is that benefiting you?** Bocada Cloud allows for great backup tracking and easy to see backup success across multiple clients. ### 7. Very Good **Rating:** 5.0/5.0 stars **Reviewed by:** Angelo G. | Veeam, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Bocada Cloud?** Easy of Implementation, Easy of Use. Optimal Integration **What do you dislike about Bocada Cloud?** Nothing. Bocada is Ok for my business and software backup **What problems is Bocada Cloud solving and how is that benefiting you?** Monitoring Backup Software ### 8. It is an easy program to work with and I can often find everything easily. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2025 **What do you like best about Bocada Cloud?** that you can use different backup programs **What do you dislike about Bocada Cloud?** that sometimes little information is given in the event of a failed task, while the backup program does provide enough information, so perhaps this can be improved **What problems is Bocada Cloud solving and how is that benefiting you?** I am given a better picture of what is going wrong with the backups ### 9. Bocada Helped us Gain Visibility into Backups **Rating:** 4.0/5.0 stars **Reviewed by:** Dan P. | Network Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Bocada Cloud?** Easy to implement, Easy to use. Good to help grasp useful information relating to Azure backups **What do you dislike about Bocada Cloud?** Nothing so far. Its doing everything we wanted. **What problems is Bocada Cloud solving and how is that benefiting you?** Backup reporting made easy. ### 10. Backup reporting consolidation stream lines operations. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Bocada Cloud?** Consolidation of backup reports saves time. **What do you dislike about Bocada Cloud?** Lack of Veeam Azure integration forces us to use native reporting. **What problems is Bocada Cloud solving and how is that benefiting you?** Native Azure backup reporting is nto very feature-rich. - [View Bocada Cloud pricing details and edition comparison](https://www.g2.com/products/bocada-cloud/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+11%3A37%3A40+-0500&secure%5Bsession_id%5D=b089891c-09b7-4e46-9425-42c57a47338b&secure%5Btoken%5D=3c5b7d3b3cd026334891c5578e1e9295351c5305229c2f00fba4349e5ab2b96c&format=llm_user) ## Bocada Cloud Integrations - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) - [Datto Endpoint Backup](https://www.g2.com/products/datto-endpoint-backup/reviews) - [Datto SIRIS](https://www.g2.com/products/kaseya-datto-siris/reviews) - [HaloPSA](https://www.g2.com/products/halopsa/reviews) ## Bocada Cloud Features **Compatibility ** - File Server Backup - Database Server Backup - Virtual Machines - Repository Models **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning - Mobile Backup Application **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Management** - Continuous Backup - Disaster Recovery - Storage Capacity - Remote Backup - Activity Monitoring **Compatibility ** - Disk Backup - Local Backup - Storage Formats **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Compliance** - Security Standards - Cloud Data Protection - Data Deduplication **Management** - File Sharing - Security Standards - Encrypted Storage **Security** - Data Encryption - Security and Compliance - Deduplication **Agentic AI - Server Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Online Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Bocada Cloud Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,255 reviews) - [IDrive Online and SaaS Backup, Object Storage e2](https://www.g2.com/products/idrive-online-and-saas-backup-object-storage-e2/reviews) - 4.4/5.0 (1,902 reviews) - [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) - 4.3/5.0 (657 reviews)