Bocada Cloud Reviews & Product Details

Bocada Cloud is the SaaS edition of Bocada’s award-winning backup monitoring platform, bringing reliable API-based monitoring capabilities to managed service providers (MSPs) and businesses of all sizes. Designed for ease-of-use, Bocada Cloud allows anyone to create a free account and begin using Bocada's dashboards, reports, and automation on Day One. Bocada Cloud has API-based connectors for 25+ popular backup products, including: Acronis Cyber Cloud, Acronis Cyber Protect, Avamar, AWS Backup (Amazon), Azure Backup (Microsoft), Backup Exec (Veritas), Cohesity, Commvault, Cove Data Protection, Datto SaaS Protection, Dell Apex, Druva Phoenix, Google Cloud Platform, IBM Storage Protect, N2WS, NetBackup (Veritas), Networker (Dell), Opentext Data Protector, Redstor, Rubrik, Veeam B&R (Backup & Replication), Veeam for M365, and Veeam Service Provider Console. Bocada also automates incident ticketing with leading ITSM and PSA platforms such as ServiceNow, AutoTask PSA, and HaloPSA. Key Features: - Essential reports: Executive Summary, Job Activity, Job Trends, Backup Failure, Restore Activity, Restore Failure, and View Resources - AI-powered missing backup reporting automatically identifies jobs that should have run but didn’t. - Unprotected resource reporting: Identify resources with zero backup policies in place. - Incident ticketing automation: Automate failure/incident ticketing in your PSA/ITSM software with configurable triggers, streamlining your operations workflow and reducing ticket noise. - Create purpose-built custom reports with configurable filters, grouping, and criteria. - Share reports via link or .XLSX (Excel) email attachment, with options to subscribe or schedule on a recurring basis. - White-label reports to personalize the look and feel for each customer. Simple Pay-As-You-Go Billing (No Contracts): - Simple pay-as-you-go pricing (with no annual commitment) — so you’ll never pay for licenses you aren’t using -30-day free trial to monitor as many resources as you’d like for 30 days

Seller

Bocada

Discussions

Bocada Cloud Community

Languages Supported

English

Overview by

James Hsu

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Integration information sourced from real user reviews.

Bocada Cloud Media

Bocada Cloud Demo - Bocada Cloud: Main Dashboard

Bocada Cloud's main dashboard provides an overview of backup environment health at a glance, with notifications for backup and/or data collection failures, an unprotected resources widget, and more.

Bocada Cloud Demo - 25+ API-Based Connectors to Backup Applications

It's easy to add connections to any supported backup application using our guided prompts.

Bocada Cloud Demo - "Pay-As-You-Go" Consumption-Based Billing

Simple pricing for each monitored resource means you'll never overpay for licenses you don't need, and there are no contracts or commitments needed.

Bocada Cloud Demo - Detailed Reports with Ample Customization & Distribution Options

Bocada Cloud offers more than a dozen standard reports, each providing the ability to configure via grouping, criteria, and more. Bocada Cloud offers multiple options to share/distribute reports with colleagues and/or customers.

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Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

2/22/2026

"Bocada Cloud - The Backup Radar Replacement"

4.5/5

What do you like best about Bocada Cloud?

Ease of implementation delivered through good documentation simpler connection methods, and a great UI.

Easier to use compared to Backup Radar, has an easy to understand central dashboard with filters, and simpler set and forget integration process using prebuilt connectors, especially for our AWS and Azure backups.

Compare the Backup Radar we have found the reporting easy to setup for client facing reports that make sense and are easy to build.

Month to month, resource count based pricing options are a welcome change compared to Backup Radar. We are no longer having to lock in a resource roof to account for temporary resource monitoring or use fluctuation based on clients moving to SaaS based solutions. Review collected by and hosted on G2.com.

What do you dislike about Bocada Cloud?

The limited email support coverage hours outside of our time zone (Australia) is a small downside in the rare occasion you do need assistance outside of their documentation. Review collected by and hosted on G2.com.

What problems is Bocada Cloud solving and how is that benefiting you?

In the past when using Backup Radar, we struggled to accurately connect all of our different backup solutions, in particular native cloud backups from AWS, Google Cloud and Azure. Resulting in a longer multi portal backup check process.

Bocada is now helping us to monitor backups being taken by our secondary backup solutions and provide accurate reporting to our service teams and customers on the performance of these backups. This is helping to reduce the time spend completing backup checks by our infrastructure team, allowing them to manage to exception. Review collected by and hosted on G2.com.

Travis T.

Operations Manager

Small-Business (50 or fewer emp.)

2/25/2026

"Great Platform with Amazing Onboarding and Support"

5/5

What do you like best about Bocada Cloud?

Great platform, amazing onboarding and support team. Very easy to setup and the integrations we were missing they setup within a few weeks which was really impressive. Review collected by and hosted on G2.com.

What do you dislike about Bocada Cloud?

I don't have anything of note here, pricing is good compared to other products and month to month contracts are very reasonable. Review collected by and hosted on G2.com.

Matt Y.

Director of MSP

Small-Business (50 or fewer emp.)

2/11/2025

"Bocada Cloud Review"

5/5

What do you like best about Bocada Cloud?

As a managed service provider, we needed a central location for visibility into the Veeam backups at various client sites. Previously, we relayed on Veeam email alerts, but Bocada Cloud provides us with confidence that we are not missing any Veeam alerts. Review collected by and hosted on G2.com.

What do you dislike about Bocada Cloud?

It is difficult to find something to dislike about Bocada Cloud, but the main issue so far is the lack of 2-factor/multi-factor authentication. However, this is being added in the near future. Review collected by and hosted on G2.com.

Adam T.

Systems Administrator

Mid-Market (51-1000 emp.)

2/4/2025

"Bocada - Great Azure Backups reporting tool"

5/5

What do you like best about Bocada Cloud?

We have been trying to set up azure backups reporting with a clear pass/fail output --- after several support calls to Microsoft we gave up. We found bocada and started testing! Like magic, reports were clear to read, error messages show up so we can take immediate actions when backups were failing. In addition Bocada team listen, we gave them few requests and they produced results! We have been using Bocada for about 1yr now and we are very happy with it. Review collected by and hosted on G2.com.

What do you dislike about Bocada Cloud?

None so far, SNOW integration is coming in Q2/3 so we're happy about it. Review collected by and hosted on G2.com.

Cory P.

Director

Mid-Market (51-1000 emp.)

3/10/2025

"Great backup tracker"

5/5

What do you like best about Bocada Cloud?

The deployment of Bocada Cloud is fairly easy now and has worked really well for us. They are actively developing it which is nice to see as well. Review collected by and hosted on G2.com.

What do you dislike about Bocada Cloud?

The reporting section could use some work, but I think they are working on it. Review collected by and hosted on G2.com.

Angelo G.

Veeam

Small-Business (50 or fewer emp.)

3/19/2025

"Very Good"

5/5

What do you like best about Bocada Cloud?

Easy of Implementation, Easy of Use. Optimal Integration Review collected by and hosted on G2.com.

What do you dislike about Bocada Cloud?

Nothing.

Bocada is Ok for my business and software backup Review collected by and hosted on G2.com.

Verified User in Computer & Network Security

Small-Business (50 or fewer emp.)

4/1/2025

"It is an easy program to work with and I can often find everything easily."

4/5

What do you like best about Bocada Cloud?

that you can use different backup programs Review collected by and hosted on G2.com.

What do you dislike about Bocada Cloud?

that sometimes little information is given in the event of a failed task, while the backup program does provide enough information, so perhaps this can be improved Review collected by and hosted on G2.com.