Susan D.
SD
Susan D.
Executive Assistant to the CEO & Board Liaison
Mid-Market (51-1000 emp.)
"Excellent Control for Reviewing the Full Book Before Sharing"
5/5
What do you like best about BoardEffect?

I really like the control - especially reviewing the full book prior to sharing with others. Review collected by and hosted on G2.com.

What do you dislike about BoardEffect?

wish the options were a bit more similar to diligent board software Review collected by and hosted on G2.com.

Response from Bella Basso of BoardEffect

Thank you for the 5-star review and for sharing your experience with BoardEffect. We’re glad to hear the platform has helped simplify reviewing and sharing board materials while making information more accessible for your users.

We also appreciate your feedback regarding feature differences between BoardEffect and Diligent Boards. We’d be interested in learning more about the specific functionality you’d like to see within BoardEffect as we continue enhancing the experience for our users.

Please feel free to reach out to our Product Marketing Manager, Verushka Alvarez, at valvarez@diligent.com — we’d love to continue the conversation and hear more about your feedback.

MJ
mary j.
Mid-Market (51-1000 emp.)
"Easy, Flexible Board Book Building with Amazing Customer Support"
5/5
What do you like best about BoardEffect?

The ease and flexibility for building board books and the amazing customer support that is provided. Review collected by and hosted on G2.com.

What do you dislike about BoardEffect?

We currently have 200+ workrooms that live in multiple workgroups. The ability to search for a particular association. Review collected by and hosted on G2.com.

Response from Bella Basso of BoardEffect

Thank you for sharing your experience with BoardEffect! We’re thrilled to hear that the flexibility of the platform and support from our team have helped make board book management easier for your organization.

Thank you again for your partnership and support!

LH
Lisa H.
Mid-Market (51-1000 emp.)
"BoardEffect Brings Great Organization to Our Team"
5/5
What do you like best about BoardEffect?

I love the organization that BoardEffect brings to my organization. Review collected by and hosted on G2.com.

What do you dislike about BoardEffect?

There are times that the knowledge base does not fully align with what we see in BoardEffect due to the change to Diligent. Review collected by and hosted on G2.com.

Response from Bella Basso of BoardEffect

Thank you so much for the 5-star review and for sharing your experience with BoardEffect! We’re thrilled to hear the platform has helped bring greater organization to your team and made it easier to manage and store important board materials.

We also appreciate your feedback regarding the knowledge base and will be sure to share it with our team as we continue improving the experience and supporting resources.

Thank you again for your partnership and support!

SD
Susie D.
Mid-Market (51-1000 emp.)
"Great Access for Volunteer Directors"
5/5
What do you like best about BoardEffect?

The access for directors who are volunteers and do not access to our platforms. Review collected by and hosted on G2.com.

What do you dislike about BoardEffect?

Not as user friendly for new directors. The learning curve is longer than I think is reasonable. Review collected by and hosted on G2.com.

Response from Bella Basso of BoardEffect

Thank you for the review and for sharing your experience with BoardEffect. We’re glad to hear the platform has helped provide secure and accessible board communication for your volunteer directors.

We understand that there can be a learning curve for new board members, and we’d be more than happy to help with additional onboarding or board member training. Please reach out to your Customer Success Manager, who would be happy to help set something up for your team.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Appreciative of the organization"
4/5
What do you like best about BoardEffect?

A platform that keeps everything organized and stored in one place. Review collected by and hosted on G2.com.

What do you dislike about BoardEffect?

Adding new users is too difficult and takes too much time. Review collected by and hosted on G2.com.

AA
Audra A.
Mid-Market (51-1000 emp.)
"Centralized, Secure Hub That Significantly Boosted Our Efficiency"
5/5
What do you like best about BoardEffect?

Centralized confidential location for materials. Efficiency has increased significantly Review collected by and hosted on G2.com.

What do you dislike about BoardEffect?

Some board members resist or act like its difficult (usually login info not usage) Review collected by and hosted on G2.com.

Response from Bella Basso of BoardEffect

Thank you so much for taking the time to share your feedback and experience with BoardEffect! We’re thrilled to hear that having a centralized and secure hub for your board materials has helped improve efficiency for your team and made it easier to manage meeting updates and information.

We also appreciate your honest feedback regarding board member adoption and login challenges. If it would be helpful, your Customer Success Manager would be more than happy to coordinate additional training or refresher support for board members to help make the experience even smoother for everyone.

Thank you again for your partnership and for sharing your experience with us!

Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Easy to Use and Efficient for Managing Agendas"
4/5
What do you like best about BoardEffect?

Ease of use and customer support typically provides fast and accurate questions Review collected by and hosted on G2.com.

What do you dislike about BoardEffect?

Having some challenges since the Diligent update. Agendas are poorly formatted differently that before with a lot of blank spaces that even the BE help people are unable to correct. Also long lags and sometimes difficulty signing in Review collected by and hosted on G2.com.

Response from Bella Basso of BoardEffect

Thank you for sharing your feedback and experience with BoardEffect! We’re glad to hear the platform has helped simplify agenda management and that you’ve had positive experiences with our support team.

We also appreciate you sharing your feedback regarding agenda formatting and login challenges since the update. We’ll be sure to share these insights with our team as we continue improving the user experience and platform performance.

Thank you again for taking the time to share your experience with us!

Julie S.
JS
Julie S.
Corporate Governance Advisor
Enterprise (> 1000 emp.)
"Centralized Board Documents and Smooth Meeting Approvals"
4/5
What do you like best about BoardEffect?

continuous housing of board documents, contact with board regarding meetings and approvals Review collected by and hosted on G2.com.

What do you dislike about BoardEffect?

Inability to utilize all of the features - time management in learning Review collected by and hosted on G2.com.

Response from Bella Basso of BoardEffect

Thank you for the review and for sharing your feedback. We’re glad to hear BoardEffect has helped improve communication, approvals, and document management for your board.

If you’re interested in additional training or learning more about the platform’s features, we’d encourage you to connect with your Customer Success Manager, who would be happy to help.

George C.
GC
George C.
Associate Professor, Computer Science and Information Systems
Mid-Market (51-1000 emp.)
"Smooth, Easy-to-Use Interface, AI Summary needs work"
4/5
What do you like best about BoardEffect?

Smooth easy-to-use interface, keeps documents organized Review collected by and hosted on G2.com.

What do you dislike about BoardEffect?

AI summary only worked one time for me, an admin, and the report was overly complicated (based on 300-pages of pdfs) Review collected by and hosted on G2.com.

Response from Bella Basso of BoardEffect

Thank you for sharing your feedback and experience with BoardEffect! We’re glad to hear the platform has helped keep documents organized and supported collaboration and permissions management for your board.

We also appreciate you sharing your experience with the AI summary feature. Feedback like this is valuable as we continue refining and improving the experience for administrators working with large and complex documents.

Thank you again for your partnership and insights!

Shamin D.
SD
Shamin D.
"Efficient Document Storage, Lacks AI for Minutes"
4/5
What do you like best about BoardEffect?

I like BoardEffect for its ease of use, which simplifies the process of storing board meeting papers and documents. The document storage feature, referred to as the 'Library,' is particularly valuable as it streamlines the management and accessibility of important meeting documents. The initial setup of BoardEffect was effortless, contributing to a smoother adoption experience overall. Review collected by and hosted on G2.com.

What do you dislike about BoardEffect?

I am disappointed that BoardEffect does not have an AI tool to automatically take meeting minutes, which would significantly enhance productivity and ease the workload during meetings. Review collected by and hosted on G2.com.

Response from Bella Basso of BoardEffect

Thank you so much for sharing your experience with BoardEffect. We are glad to hear the Library feature and overall ease of use have supported your work.

You mentioned wishing BoardEffect had an AI tool to help automate meeting minutes. We do offer this capability depending on your subscription package. Your Customer Success Manager can walk you through how it works and confirm whether it is included in your current plan. If you would like individualized guidance or a quick overview, they would be happy to help.

We appreciate your feedback and are always here to support you in getting the most value from BoardEffect.