---
title: BoardEffect Reviews
meta_title: 'BoardEffect Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 313 reviews by the users' company size, role or industry
  to find out how BoardEffect works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 313
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---

# BoardEffect Reviews
**Vendor:** Diligent Corporation  
**Category:** [Board Management Software](https://www.g2.com/categories/board-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 313
## About BoardEffect
BoardEffect is an AI-powered board management software designed for mission-driven organizations. It equips volunteer boards with the tools to streamline board processes, enhance communication and promote accountability. Serving more than 5,000 mission-driven organizations, we empower volunteer boards with the tools to drive positive change. Our board management software is purpose-built with the unique needs of nonprofit organizations in mind, making it easier for you to focus on your mission.



## BoardEffect Pros & Cons
**What users like:**

- Users find **BoardEffect easy to use** , enhancing preparation for meetings and facilitating efficient board management and communication. (96 reviews)
- Users value the **easy document management** in BoardEffect, enhancing productivity and streamlining communication for board meetings. (54 reviews)
- Users value the **unified communication and document management** of BoardEffect, enhancing board effectiveness and confidentiality. (40 reviews)
- Users appreciate the **excellent customer support** of BoardEffect, ensuring swift assistance and a smooth integration process. (33 reviews)
- Users find the **agenda management features** of BoardEffect invaluable for streamlining meetings and enhancing productivity. (30 reviews)
- Users appreciate the **collaborative work features** of BoardEffect, enhancing meeting organization and allowing for easier task delegation. (27 reviews)
- Efficiency (26 reviews)
- Meeting Management (24 reviews)
- Centralization (23 reviews)
- Time-Saving (22 reviews)

**What users dislike:**

- Users find the **document management process cumbersome** with too many steps and non-customizable meeting minutes. (19 reviews)
- Users find BoardEffect **not intuitive** , making it challenging for board members to learn and manage effectively. (17 reviews)
- Users find that **agenda management can be time-consuming and lacks customization** , leading to a cumbersome experience overall. (15 reviews)
- Users find the **limited functionality** of BoardEffect frustrating, leading to challenges with member management and registration processes. (15 reviews)
- Users find BoardEffect lacks essential features like **messaging and minute-taking** , requiring additional tools and costs. (13 reviews)
- Poor Customer Support (9 reviews)
- Formatting Issues (8 reviews)
- Login Issues (8 reviews)
- Expensive (6 reviews)
- Integration Issues (6 reviews)

## BoardEffect Reviews
  ### 1. BoardEffect has streamlined our board governance.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 27, 2024

**What do you like best about BoardEffect?**

BoardEffect is very intuitive and easy to use.

**What do you dislike about BoardEffect?**

It would be a great feature if the files that are stored in BoardEffect could be directly  connected to a sharepoint file or OneDrive. At the moment, we have the files in BoardEffect, but then we also have to remember to store files in the sharepoint or OneDrive. If we could store it in one place and have them update in both BoardEffect and the other platform, that would be extremely beneficial.

**What problems is BoardEffect solving and how is that benefiting you?**

It allows for all of our board members to have access to all the documents that they may need at a given time. It is also very helpful for them in board meetings. Instead of us printing thousands of sheets of paper, we are able to store it in the platform and have them pull them up on their devices.

**Official Response from Bella Basso:**

> Hi there, 

We're glad to hear that BoardEffect has streamlined your board governance and that you find it intuitive and easy to use. We appreciate your feedback about the feature suggestion to directly connect files to Sharepoint or OneDrive. We'll definitely take this into consideration for future updates.

Thank you for your positive review! 

- Bella from BoardEffect

  ### 2. BoardEffect has been useful to our nonprofit board.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 14, 2024

**What do you like best about BoardEffect?**

Setting meetings and uploading board books.

**What do you dislike about BoardEffect?**

I dislike the fact that news sometimes does not populate correctly and spits out errors. We have still not solved this issue. Also the site is not friendly to screen readers for blind people.

**What problems is BoardEffect solving and how is that benefiting you?**

It gives all of our board members a hub to access our information.

**Official Response from Bella Basso:**

> Hi there, 

Thank you so much for your review! We're glad to hear that you find BoardEffect helpful for setting meetings and uploading board books. We're sorry to hear that you've experienced issues with the news not populating correctly and the site’s accessibility with screen readers. Please don't hesitate to reach out to your Customer Success Manager so we can assist you further and work on resolving these concerns. We're always here to help!

- Bella from BoardEffect

  ### 3. BoardEffect Newbie

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2025

**What do you like best about BoardEffect?**

What I like most about BoardEffect... it's user friendly, easy to navigate, lots of features,  & help is readily available!

**What do you dislike about BoardEffect?**

To date, there is nothing I dislike about BoardEffect.

**What problems is BoardEffect solving and how is that benefiting you?**

BoardEffect is allowing me to communicate & interact with our board seamlessly; without over populating their emails.

**Official Response from Bella Basso:**

> Hi there,

Thanks so much for sharing your experience with BoardEffect. We're happy to hear you're finding the platform easy to use and full of helpful features. If you ever have questions, our support team is always here to help.

- Bella from BoardEffect

  ### 4. Very user friendly program.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2024

**What do you like best about BoardEffect?**

I like how easy it is to create an agenda and attached documents. The Categories are easy to move around if needed. The notice to view files that did not download successfully is a nice feature. All around user friendly. Customer support is always prompt and helpful. We use this program on a quarterly basis and have enoyed using Board Effect.

**What do you dislike about BoardEffect?**

When in the Meeting Book View tab, there a some glitches when clicking on topics/documenst to view. Sometimes it does not take you to the topic/document that you chose.When you mininmize the sub categories, it will not keep them closed when in the book viewer.

**What problems is BoardEffect solving and how is that benefiting you?**

Board Effect helps me to organize thousands of pages of documnets that must be presented to our Board each quater and for special meetings. It keeps me from having to use Adobe to combine and download entire Board Books.

**Official Response from Bella Basso:**

> Hi there, 

We're glad to hear that you find BoardEffect user-friendly and that it has been helpful in organizing your documents for board meetings. We appreciate your feedback about the Meeting Book View tab and will work to address those issues. Thank you for being a valued customer!

- Bella from BoardEffect

  ### 5. Probably the best solution for improving board meeting efficiency

**Rating:** 4.0/5.0 stars

**Reviewed by:** Priscilla O. | Senior Board Administrator, Facilities Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2024

**What do you like best about BoardEffect?**

I was able to quickly access everything I needed to in BoardEffect, and the best thing – it does it all for the board. Collection of all board documents is very helpful and saves a lot of time. I find it fairly easy to integrate it with our email system, which makes it easy to email update and agendas out. Ease in administration has also been depicted by the ability to easily train new members to the board. In general, I can say that BoardEffect has helped a lot to make the board meetings more effective and increase our productivity.

**What do you dislike about BoardEffect?**

What I don’t like about BoardEffect is that the mobile app has some lagging problems at times. This has lead to inconvenience when one wants to access document while on the move. Also, the setup and configuration of the platform at the outset took more time than expected and was relatively difficult. These issues have at times resulted in inefficiencies, especially when board members are on the move and require information on an as needed basis.

**What problems is BoardEffect solving and how is that benefiting you?**

BoardEffect addresses the board’s challenge of organizing and accessing board documents. It has considerably cut down the time we spend on searching physical files and preparing for meetings. Due to the ability of the software to store documents in one location with easy sharing options, all members of the board are always informed. This has helped to enhance our meeting performance and communication since we can devote most of our time to strategy formulation instead of bureaucracy.

**Official Response from Bella Basso:**

> Hi Priscilla, 

We're thrilled to hear that BoardEffect has been instrumental in making your board meetings more effective and productive. Your feedback about the mobile app and setup challenges is incredibly valuable, and we’ll certainly keep that in mind as we develop future improvements to create an even smoother experience. We truly appreciate your support and are always striving to better serve your needs.

- Bella from BoardEffect 

  ### 6. By streamlining board management with this software our workflow is much more efficient

**Rating:** 3.5/5.0 stars

**Reviewed by:** Alexandra M. | Senior Operations Coordinator, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 02, 2024

**What do you like best about BoardEffect?**

I really like BoardEffect for its rich functionality, such as automated or recurrent reminders, and secure space for file sharing. These tools have brought a lot of of change in board management since it is now easier to prepare for meetings and to manage or keep track of documents that are vital in the board’s activities. The interface and the overall structure of the software are very logical and, as being able to interact with all the essential services in one platform increases our productivity.

**What do you dislike about BoardEffect?**

There is still some deficiency in the reporting feature which can definitely be enhanced in BoardEffect. The current reports are lacking in customization and detail making it difficult to pull out specific information needed for board meetings. Therefore, we find ourselves having to manually compile data to be able to arrive at the level of detail necessary for the reports that we need. This additional step not only makes our work easier but also takes time that could be utilized in more important work.

**What problems is BoardEffect solving and how is that benefiting you?**

BoardEffect has been quite useful in enhancing the operations of our board as it simplifies the compilation of all relevant documents. This has finally addressed the issue of chasing papers and changes of events at the last minute, an issue which has contributed to hitches. The availability of information and its safe storage has helped in the prior preparation of the meetings and has assisted in cutting down the amount of time utilized in such preparations, thereby enhancing the actual discussion results in meetings.

**Official Response from Bella Basso:**

> Hi Alexandra, 

We're delighted to hear that BoardEffect has made board management easier and more efficient for you. It's great to know that the software has addressed the challenges of document compilation and last-minute changes, ultimately saving time and enhancing meeting discussions. We appreciate your feedback on the reporting feature, and we'll explore ways to improve customization and detail to better serve your board's needs. Thank you for sharing the benefits BoardEffect has brought to your operations.

Thanks,
Bella from BoardEffect

  ### 7. Excellent Tool for Managing Board Resources

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tamara L. | Executive Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2024

**What do you like best about BoardEffect?**

I like how easy it is to create secure books for board meetings. We haven't had an opportunity to use it often, but I also like the electronic voting. Additionally, I have created data, conflict of interest, and board talent forms using the polls and surveys function.

**What do you dislike about BoardEffect?**

I think the creation of new accounts is a bit tedious. I would prefer more information on one page as opposed to going through several tabs.

**What problems is BoardEffect solving and how is that benefiting you?**

BoardEffect is helping us to ensure that all of our board members receive timely updates to board materials and information. We also like that it is a secure option.

**Official Response from Bella Basso:**

> Hi Tamara, 

We're glad to hear that you find BoardEffect easy to use for creating secure books and conducting electronic voting. We appreciate your feedback about the account creation process and will take it into consideration for future improvements. Thank you for sharing how BoardEffect is benefiting your organization by ensuring timely updates and providing a secure option for board materials.

- Bella from BoardEffect

  ### 8. Took our governance processes to the next level!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elizabeth T. | Executive Assistant to the President & Corporate Secretary, Enterprise (> 1000 emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about BoardEffect?**

BoardEffect has elevated our nonprofit governance abilities since we implemented the platform in May 2020.  Our directors are much more engaged, our meetings are more effective and the reduction in staff time to prepare for meetings has been considerable.  If you have been thinking about moving to a digital platform for your board governance work, I highly recommend Diligent’s BoardEffect product.  It has greatly impacted our organization’s efficiencies and improved our governance practices.

**What do you dislike about BoardEffect?**

I have not had any negative experiences using BoardEffect.  BoardEffect Support is so helpful in resolving any issues with your specific platform or perhaps it is an issue they will escalate to the product team.  The follow-up is great and issues get resolved quickly.

**What problems is BoardEffect solving and how is that benefiting you?**

BoardEffect helps to provide timely and efficient sharing of board packets and information with several boards.  It has made the board meeting process more efficient and saves time.  The Zoom  integration feature is also effective in setting up virtual meetings.  I am looking forward to our organization's transition to Microsoft Office 365 so that I can take advantage of that integration within BoardEffect as well.

**Official Response from Bella Basso:**

> Hi Elizabeth, 
Thank you for sharing your positive experience with BoardEffect! We're glad to hear that the platform has been easy to implement and has provided essential tools for your governance processes. We're committed to providing efficient solutions and excellent support.

Thanks, 
Bella from BoardEffect

  ### 9. Such a wonderful Board Management tool!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lisa K. | Senior Executive Assistant and Corporte Secretary to the Board of Trustees, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about BoardEffect?**

Everything! The ease of uploading all the documents needed for the board meeting. The links so others can upload documents...all this makes it so much easier to get board materials together for board members and then out to them. I was printing off books prior to getting BoardEffect and this has just made it so much easier. Plus all the other great features like surveys and the library to house all of our board documents or articles of interest. Joining a meeting virtually is just one click for users. And so much more. I love it!!

**What do you dislike about BoardEffect?**

I really can't think of much that I don't like about BoardEffect.

**What problems is BoardEffect solving and how is that benefiting you?**

Getting our board away from printed board books! Now the book is on BoardEffect and they can easily click on the book to view on their personal device during the meeting or print it out themselves is they wish. I love that they can also RSVP on the platform and I can communicate with them easily through BoardEffect

**Official Response from Bella Basso:**

> Hi Lisa, 

Thank you for sharing your positive experience with BoardEffect! We're glad to hear that the platform has helped you transition away from printed board books and has made it easier for board members to access meeting materials.

- Bella from BoardEffect

  ### 10. BoardEffect is an invaluable tool for communicating with our Board members.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Libby C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2024

**What do you like best about BoardEffect?**

I find BoardEffect very easy to use as an admin but more importantly as a Board member. It is easier for our Board to navigate than Director Point. I like that it is very simple to access documents and other info. It was very easy for folx to learn the new platform, I have always had amazing customer support, and it was easy for me to transfer our data and implement the program into my workflow.

**What do you dislike about BoardEffect?**

It would be helpful if BoardEffect had an option to know whether folx have viewed the meeting book or not, like we did in Director Point. That was a vital tool for us that I no longer have.

**What problems is BoardEffect solving and how is that benefiting you?**

BoardEffect solves the problem of having our documents all over the place. Instead, they are all stored and easily accessible under one platform. It also saves me time. I don't have to send out as many communications to the Board becuase they know that most likely what they need is on the platform.

**Official Response from Bella Basso:**

> Hi Libby! 

We're so pleased to hear that BoardEffect has been a valuable tool for communicating with your Board members. We appreciate your feedback on the ease of use and the accessibility of documents and information. We're also glad to hear that you've had a positive experience with our customer support. Thank you for sharing the problems BoardEffect has solved for you, and we're glad to hear it's saving you time and centralizing your documents. 

- Bella from BoardEffect

  ### 11. Events Coordinator

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about BoardEffect?**

I really like that we can email all of the Board members in one place.  I like that all the documents are in one place.

**What do you dislike about BoardEffect?**

I really don't have any dislikes in the Board effects.

**What problems is BoardEffect solving and how is that benefiting you?**

Everything is in 1 place making it easier for access by all board members.

**Official Response from Bella Basso:**

> Thank you for sharing your positive experience with BoardEffect. We're happy to provide a solution that makes access and communication easier for your board members.

  ### 12. A great platform to utilize for Board Meetings!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ketrina S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2024

**What do you like best about BoardEffect?**

I love the document editing and "contributor" capabilities. Using contributors gives us the option to have our Directors add their department reports each month, without having to purchase licenses for all of them. I also like that the platform allows you to edit word documents without having to leave the website! Our Board Members were very receptive to the implementation of BoardEffect, and have been successfully utilizing the platform on iPads.

**What do you dislike about BoardEffect?**

I wish I would have investigated an electronic signature option further. I still have to have our resolutions signed on paper, or through a different platform. I believe BoardEffect offers something to this extent, but I did not investigate far enough into it to know about it.

**What problems is BoardEffect solving and how is that benefiting you?**

Our organization is in the process of moving to "paperless" formats for most processes. Utilizing BoardEffect has completely streamlined how I create and distribute the Board Packets each month. I save SO MUCH time now that I don't have to print 7-9 "Board Books," not to mention the amount of paper (700-900 pages each month) that I'm saving as well! I've been able to use the platform for our Superintendent's Evaluation, Conflict of Interest documents, and more.

**Official Response from Bella Basso:**

> Hi Ketrina, 

We're thrilled to hear that you are enjoying the document editing and contributor capabilities in BoardEffect. It's great to know that the platform has been well-received by your Board Members and is helping your organization move towards a paperless format.

Thank you for your review!

- Bella from BoardEffect



  ### 13. Meets and Exceeds out organization's needs for Board management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2024

**What do you like best about BoardEffect?**

BoardEffect has made the process of managing permissions and confidential access much easier compared to our previous solution. We have received outstanding support and tips from our account representative and never have to worry about being left hanging with questions and needs for support.

**What do you dislike about BoardEffect?**

Some of our users have found the process of building and creating Meeting Books to be a bit confusing.

**What problems is BoardEffect solving and how is that benefiting you?**

BoardEffect has eased the process of managing our Board members, meetings and files. We have consolidated many channels on Board management into one platform that provides the necessary capabilities to grant/restrict different access levels to these individuals.

**Official Response from Bella Basso:**

> Hi there! 

Thank you for your outstanding review! We are delighted to hear how BoardEffect has significantly improved the management of permissions and confidential access within your organization. It's great to know that our dedicated support and practical tips have ensured you're never left with unanswered questions.

We take note of your feedback regarding the Meeting Books process. This is something we will consider as we continue to enhance our platform.

Thank you again for choosing BoardEffect and for your trust in us to support your organization's needs. We look forward to continuing to deliver excellent service and solutions.

- Bella from BoardEffect

  ### 14. BoardEffect has offered an avenue for building smooth board processes.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bailey A. | Executive Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2024

**What do you like best about BoardEffect?**

I appreciate the ease of building and editing board "books" each month!

**What do you dislike about BoardEffect?**

There is nothing I dislike, but I would like to see the mobile app to implement a clear distinction between buttons that have been selected but are just loading and buttons that have not been selected. We have had some directors select the same button numerous times because they thought the system did not register their inital request (due to little distinction in color). This caused the system to freeze for a short time.

**What problems is BoardEffect solving and how is that benefiting you?**

Other than the button color issue on the mobile app, there are no other problems at this time.

**Official Response from Bella Basso:**

> Hi Bailey, 

Thank you for sharing your positive experience with BoardEffect! We're thrilled to hear that you appreciate the ease of building and editing board "books" each month. 

- Bella from BoardEffect

  ### 15. Efficient document and communication handling software

**Rating:** 3.5/5.0 stars

**Reviewed by:** Carlos A. | Non-executive director, Management Consulting, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2024

**What do you like best about BoardEffect?**

BoardEffect is really convenient particularly when it comes to organizing several board activities due to its user friendly features. It covers all the features of meetings including consolidation of the documents from meetings, action item tracking and conveying of messages to board members. When integrated with the personal calendar and the document management systems, scheduling and information retrieval have become easier. Also the flexibility in designing the agendas and minutes have enhance the productivity of our meeting.

**What do you dislike about BoardEffect?**

As for the weaknesses of BoardEffect, it is essential to note that, sometimes, the application may slow down when handling a large number of documents. This may make preparations of board and related meeting documents time consuming and slower in preparations for reviews. Besides, the platform provides a great number of options which is rather convenient, at the same time, it happens that performance problems happen from time to time which takes more time to solve and handle.

**What problems is BoardEffect solving and how is that benefiting you?**

BoardEffect has played an important role in solving problems associated with the management of board meetings. It helped in the organization of meeting materials, action list and communication where preparation and follow up has became easier. This centralization is efficient in cutting on the number of clerical hours and guarantees that the board members have the updated information at the time of the meeting hence making the meetings more productive and effective in their governance.

**Official Response from Bella Basso:**

> Hi Carlos, 

It's fantastic to hear that BoardEffect has helped in solving problems associated with board meeting management and has made preparations and follow-ups easier for you. We're glad to hear that the centralization of meeting materials has led to more productive and effective governance.

- Bella from BoardEffect

  ### 16. Solid Board Packet Solution for your Modern Boardroom

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kyle P. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2024

**What do you like best about BoardEffect?**

I love how you easy you can integrate online meetings in your meetings for those that can't attend in person. It is easy to use for the board members. It was easy to implement when we had to set it up and they helped every step of the way. Their support is great, especially during the implementation process. They are also great after implementation too. We use this product every month without fail and recommend that you do too!

**What do you dislike about BoardEffect?**

Sometimes it's not as intuitive as I would like, but they do have ton of tutorials and how-to's to figure it out.

**What problems is BoardEffect solving and how is that benefiting you?**

We used to do physical board packets and it was almost a ream of paper per board member. This is much more efficient and better for our company, now that they can read their packets from anywhere.

**Official Response from Bella Basso:**

> Hi Kyle, 

We're pleased to hear that BoardEffect has helped make your board meetings more efficient and environmentally friendly by reducing the need for physical board packets. We are committed to providing valuable resources, such as tutorials and how-to's, to support our users. Thank you for your positive review! 

- Bella from BoardEffect

  ### 17. Learning BE

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kimberly L. | Executive assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2024

**What do you like best about BoardEffect?**

I like the user friendly interface and being able to reach out at any tim.

**What do you dislike about BoardEffect?**

At this time nothing. I am a relatively new user.

**What problems is BoardEffect solving and how is that benefiting you?**

Right now I have not been able to review or fix any issues as I am learning the system and will need to be able to show my company more benefits of the program.

**Official Response from Bella Basso:**

> Hi Kimberly! 

We're glad to hear that you find BoardEffect user-friendly and accessible. If you have any questions as you continue to learn the system, feel free to reach out to your customer success manager. We are always always here to help! 

- Bella from BoardEffect

  ### 18. A great resource for non-profit executives

**Rating:** 4.0/5.0 stars

**Reviewed by:** Adam K. | Compliance, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about BoardEffect?**

The resources provided by BoardEffect are really helpful in keeping up with current industry trends and challenges.

**What do you dislike about BoardEffect?**

The price for some resources/trainings sometimes prices out those who are apart of smaller organizations.

**What problems is BoardEffect solving and how is that benefiting you?**

Providing access to crucial information important to stay informed as a non-profit executive.

**Official Response from Bella Basso:**

> Thank you for sharing your experience with BoardEffect. 

All core training and 24/7 support are included in your BoardEffect package. You can access these resources anytime by reaching out to your Customer Success Manager.

We appreciate your feedback and are grateful to support your work as a nonprofit leader.

  ### 19. Helpful and sophisticated platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adrienne M. | Academic Affairs Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 14, 2024

**What do you like best about BoardEffect?**

We are in the process of transitioing from BoardPaq to BoardEffect. The support team has been very helpful explaining the features of BoardEffect and answers our questions to customize BoardEffect to our needs. The migration tool that we used to transfer all of our content from one platform to another was very helpful to integrate our existing materials and data. The tutorials make navigating the site easy to understand.

**What do you dislike about BoardEffect?**

We have not actually used BoardEffect for a meeting yet, so no complaints here!

**What problems is BoardEffect solving and how is that benefiting you?**

BoardEffect gives our institution a secure platform to faciltate meetings with our Board of Trustees.

**Official Response from Bella Basso:**

> Hi Adrienne, 

Thank you for your positive feedback! We're glad to hear that our support team has been helpful and that the migration tool and tutorials have been beneficial to you. We're excited to continue supporting you as you start using BoardEffect for your meetings.

- Bella from BoardEffect

  ### 20. User friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yalonda L. | Compliance Data Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** November 07, 2024

**What do you like best about BoardEffect?**

Auto generation of the meeting books is wonderful and a big time saver.

**What do you dislike about BoardEffect?**

The need to remember to add an item to the calendar event in order to include it for members to see.  I always forget that and need to start building my book all over again.

**What problems is BoardEffect solving and how is that benefiting you?**

I'm new to the product.

  ### 21. We're focusing more on strategy and less on logistics

**Rating:** 4.0/5.0 stars

**Reviewed by:** Arron B. | Compliance and Governance Officer, Construction, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 07, 2024

**What do you like best about BoardEffect?**

I absolutely adore­ using BoardEffect for my work. Its just so darn convenient and e­asy to use. Adding the tools to our current syste­ms was a piece of cake and it marke­dly improved our work processes. BoardEffe­ct is our goto for scheduling meetings organizing age­ndas and securely sharing documents with e­veryone. The se­amless communication it fosters has made a huge­ contribution to our boards efficiency enabling us to make­ decisions more quickly. With BoardEffect e­veryone stays informed and collaborate­s seamlessly.

**What do you dislike about BoardEffect?**

BoardEffect should make its app look better by offering more customization options. Right now it is only made for basic board tasks. But if it could change how it looks and works to match what we want, it could work a lot better for us. Making it fit our unique way of working could result in a much smoother experience that works really well for our needs.

**What problems is BoardEffect solving and how is that benefiting you?**

BoardEffect has performed a crucial role in my role as a governance specialist by assisting us overcome the difficulties of coordinating board activities and facilitating effective communication. On a day by day basis we rely on BoardEffect to centrally control our board's operations such as organizing meetings distributing agendas and securely storing board documents. This centralized approach has drastically streamlined our board's operations lessened administrative burdens and improved the overall governance process. Thanks to BoardEffect's effectivity in managing board-related tasks we are able to commit more time to strategic decision-making and less on logistical details.

**Official Response from Bella Basso:**

> Hi Arron, 

Thank you for sharing your positive experience with BoardEffect! We're thrilled to hear that it has made scheduling meetings, organizing agendas, and sharing documents easier for you. Your feedback about customization options for the app is valuable, and we'll certainly consider it for future updates to enhance your user experience. We're glad to hear that BoardEffect has helped streamline your board's operations and improve efficiency. If you have any specific suggestions for customization options, please feel free to share them with us. 

We appreciate your support and look forward to continuing to support your governance needs. 

  ### 22. I have great experience using BaordEffect

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about BoardEffect?**

Usability - it's very intuitive; great customer support.

**What do you dislike about BoardEffect?**

I would consider making the participants management a bit easier and intuitive.

**What problems is BoardEffect solving and how is that benefiting you?**

Distribution the meeting materials in a secure way, keeping reference materials in one place with easy access.

**Official Response from Bella Basso:**

> We're happy to hear that you're enjoying the usability and customer support of BoardEffect. We'll definitely look into making participants management more intuitive based on your feedback. Thank you for sharing your thoughts with us!

  ### 23. Kelsey's Review of BoardEffect

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Relations | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about BoardEffect?**

It's an easy site to navigate while providing crucial information so I would definitely recommend.

**What do you dislike about BoardEffect?**

It can operate more quickly however, that might be a computer issue.

**What problems is BoardEffect solving and how is that benefiting you?**

Calendar management and scheduling is made easier through BoardEffect.

**Official Response from Bella Basso:**

> Thank you for the positive feedback! We're glad to hear that you find BoardEffect easy to navigate and valuable for accessing crucial information.

  ### 24. User friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Megan W. | Retirement services specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2024

**What do you like best about BoardEffect?**

The meeting books are easily created. I like that the documents are automatically uploaded as pdf documents.

**What do you dislike about BoardEffect?**

I sometimes have issues with my meeting books being able to be downloaded as a pdf document.

**What problems is BoardEffect solving and how is that benefiting you?**

Storing important documents that board members that are not in our office can see.

**Official Response from Bella Basso:**

> Hi there,

Thank you for your five-star review! We’re so glad you find BoardEffect user-friendly and helpful for sharing important documents.

We’re working to improve the experience with downloading meeting books as PDFs. If you need assistance, your Customer Success Manager is always happy to help!

Thanks again for your feedback!

  ### 25. Incredibly Helpful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alisha B. | Executive Assistant & Board Support, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2024

**What do you like best about BoardEffect?**

The one-stop-shop style for our Board has been incredibly efficient. Communication has never been more clear and easy with incredibly easy access to all materials. On top of that, everyone on the BoardEffect team has been nothing short of fantastic.

**What do you dislike about BoardEffect?**

I have honestly not found something I feel BoardEffect needs to improve on.

**What problems is BoardEffect solving and how is that benefiting you?**

The easy to manage and sync Board Calendar specifically has helped organize our Board Officers. The ability to have all our events on one page has also been crucial to reorganizing our Board.

**Official Response from Bella Basso:**

> Hi Alisha, 

Thank you for the positive feedback! We're pleased that the one-stop-shop style and easy access to materials have been beneficial for your Board. We're also happy to hear that the Board Calendar feature has helped organize your Board Officers and events.

- Bella from BoardEffect 

  ### 26. BoardEffect is Outstanding!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maggi A. | Executive Administrative Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2024

**What do you like best about BoardEffect?**

BoardEffect is user-friendly, easy to set-up and customizable.  The tech support from BoardEffect is outstanding - love my client advocate (Amy), she is so patient and helpful!!

**What do you dislike about BoardEffect?**

Minor inconvenience is that only Word docs can be edited within BoardEffect.  I understand other capabilities may be coming soon though!

**What problems is BoardEffect solving and how is that benefiting you?**

Our organization is just getting started with BoardEffect but we anticipate that it will be much more user-friendly for our Board Members/customers and it will provide a "one-stop" area for all the materials our customers need.

**Official Response from Bella Basso:**

> Hi Maggi, 

We're thrilled to hear that you find BoardEffect user-friendly and customizable, and that you've had a great experience with our tech support team, especially with Amy. If you have any further questions or need assistance, feel free to reach out to our support team or reach out directly to Amy. We're always here to help. 😊

- Bella from BoardEffect

  ### 27. Good but not great.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2024

**What do you like best about BoardEffect?**

The libraries feature is helpful to house documents that can be readily accessible to board directors and organizes Work Rooms well. The platform is user friendly, but this may speak to the platform only having very basic functions.

**What do you dislike about BoardEffect?**

It's a good platform to house important documents for board members, but lacks ingenuity when creating board packages and meeting books. For example, if you upload a document under the wrong subcategory, it is not simple to move it to another subcategory - instead of being able to drag the document up and down in the agenda, you have to delete and reupload the document under the correct heading.

**What problems is BoardEffect solving and how is that benefiting you?**

There are no problems that we have highlighted that BoardEffect is currently solving.

**Official Response from Bella Basso:**

> HI there! 

Thank you for sharing your feedback on BoardEffect. We're glad to hear that you find the libraries feature helpful for organizing documents and that the platform is user-friendly. We appreciate your insights on areas for improvement, such as enhancing the functionality for creating board packages and meeting books. 

Your feedback is valuable to us, and we will share it with our development team for consideration. If you have any specific suggestions on how we can enhance the platform to better meet your needs, please feel free to reach out. 

We aim to continuously improve our services to provide a better experience for our users. Thank you for choosing BoardEffect.

- Bella from BoardEffect

  ### 28. Solid Board Management System

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 13, 2024

**What do you like best about BoardEffect?**

Being able to create agendas and board books. The ability to add video conferencing to your meetings with an easy access button to join.

**What do you dislike about BoardEffect?**

The document library it doesn't give you the ability to either view or download a document before opening it. So you have to create a view only and a download folder for those documents.

**What problems is BoardEffect solving and how is that benefiting you?**

It's helping track all of our Board meetings and minutes as well as all of the committees meetings.

**Official Response from Bella Basso:**

> Hi there! 

We're pleased to hear that BoardEffect is helping you track board and committee meetings. We appreciate your feedback about the document library and will work to address this issue for a better user experience.

Thanks for sharing your thoughts on BoardEffect!

  ### 29. Great tool for Board Meetings

**Rating:** 4.5/5.0 stars

**Reviewed by:** John T. | President and CEO, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2024

**What do you like best about BoardEffect?**

BoardEffect is easy to use to create Board and Committee Meeting Agendas.  It works as a great way for filing Board and Committee reports and keeping them accesible to Board Members. 

It's much more effiicient than the old way of creating an agenda in Word.

**What do you dislike about BoardEffect?**

They charge by the number of users, so a small organization with a large Board may find it priced too high.

**What problems is BoardEffect solving and how is that benefiting you?**

BoardEffect makes it easy to track Board Member access and conveniently provide paperless Board packets.

**Official Response from Bella Basso:**

> Hi John, 

Thank you for your positive review! We're happy to hear that BoardEffect has made creating agendas and filing reports for your Board and Committee meetings much more efficient. It's great to know that you find the platform easy to use and appreciate the convenience of paperless board packets. 

- Bella from BoardEffect 

  ### 30. BoardEffect Has Been User Friendly

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about BoardEffect?**

I like the ability to have different rooms for different committees.

**What do you dislike about BoardEffect?**

I would like for the agenda creation to be more customizable.

**What problems is BoardEffect solving and how is that benefiting you?**

Eliminating paper waste

**Official Response from Bella Basso:**

> Thank you for sharing your experience with BoardEffect. It is great to hear that committee workrooms have been helpful and that the platform has supported your goal of reducing paper waste. We appreciate your feedback on agenda customization and will continue exploring ways to enhance that experience. Thank you again for taking the time to share your perspective.

  ### 31. We have had tremendous success with using BoardEffect since 2011.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Debbi B. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 21, 2024

**What do you like best about BoardEffect?**

Organization and access of board/committee meeting materials.  Use has been expanded to medical staff committees and other non-board teams in our health system.  BoardEffect provides instant historical access to past information as needed.  I also appreciate that BoardEffect is always evolving with new updates.

**What do you dislike about BoardEffect?**

It appears GoToMeeting is the only virtual product we can link to meetings.  We are a Microsoft Teams specific system.  I also get frustrated sometimes when needing assistance.  I feel like I give as much detail as possible through the online "ticket" but the trouble shooting responses I receive are not specific to my issue.  It's as if my email explanation has not been read.

**What problems is BoardEffect solving and how is that benefiting you?**

I think just keeping up with security measures and technology updates.

**Official Response from Bella Basso:**

> Hi Debbi, 

Thank you for your thoughtful review and for being a loyal BoardEffect user since 2011! We're glad to hear that BoardEffect has been valuable in organizing and providing access to your meeting materials across various teams. We appreciate your feedback regarding the integration with Microsoft Teams and your experience with support responses. We encourage you to reach out to your Customer Success Manager so we can dive deeper into the issue and ensure your concerns are addressed more specifically. Thank you again for your continued support!

- Bella from BoardEffect

  ### 32. Great way to keep board members engaged and all board documents centralized.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 14, 2024

**What do you like best about BoardEffect?**

I like that we can create meeting books that centralize all board documents in one place. It's pretty straightforward to use as well and isn't very complex. I also like that we can send out surveys through BE for board members to vote on. It's also a quick learning curve for board members to familiarize themselves with.

**What do you dislike about BoardEffect?**

The downside is that it's another software that we have to implement into our systems rather than include it. I appreciate the feature to export a calendar invite into google, but I don't appreciate that it doesn't automatically update if changes are made.

**What problems is BoardEffect solving and how is that benefiting you?**

It's helping us manage a large and international board that works mostly virtually.

**Official Response from Bella Basso:**

> Hi there! 

Thank you for your positive feedback! We're so glad to hear that you find BoardEffect straightforward to use and helpful in centralizing all board documents. It's great that the platform has made it easier for your board members to engage with meeting books and vote through surveys. We’re thrilled that you’ve experienced a quick learning curve for your board members. Thank you for sharing!

- Bella from BoardEffect

  ### 33. Organized Way To Organize Board Meeting Documents

**Rating:** 4.5/5.0 stars

**Reviewed by:** Diane K. | Sr Office Admninistrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2024

**What do you like best about BoardEffect?**

I like the way everything is easily customizable for our organization and easy to use for beginners.

**What do you dislike about BoardEffect?**

Creating an agenda sometimes can be a bit time consuming. I need to start creating a template.

**What problems is BoardEffect solving and how is that benefiting you?**

A central location for board members and staff. A great resource for board members. Also, a great tool for audit purposes. Do not use many of the features BoardEffect offers.

**Official Response from Bella Basso:**

> Hi Diane,

Thank you so much for taking the time to share your feedback on BoardEffect! We're thrilled to hear that you find the platform customizable and user-friendly for your organization.

Regarding your comment about templates, you can create them within BoardEffect to streamline processes and save time. If you'd like more guidance on setting up templates to make your workflow even easier, feel free to reach out to your Customer Success Manager—they’ll be happy to assist.

Thank you again for sharing your experience!

  ### 34. Time Saver!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kirsten G. | Manager, Board Governance, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 22, 2024

**What do you like best about BoardEffect?**

BoardEffect allows us to save man hours by having tempalate for all our meeting agendas. This has allowed our team to expand on the work we are able to accomplish before meetings.

**What do you dislike about BoardEffect?**

We have had some trouble with Board members downloading the PDF and then being off on page numbers if a last minute adjustment is made.

**What problems is BoardEffect solving and how is that benefiting you?**

Collation of Board agenda materials. It hase helped keep us very organized.

**Official Response from Bella Basso:**

> Hi Kirsten, 

It's great to hear that BoardEffect has helped your team save time and expand on the work accomplished before meetings. Thank you for your valuable feedback.

- Bella from BoardEffect

  ### 35. Works well for our Board and Committee Purposes

**Rating:** 4.0/5.0 stars

**Reviewed by:** Heidi E. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 30, 2024

**What do you like best about BoardEffect?**

I like the streamlined look of a finished meeting book. I appreciate the survey/polling function - it really helps with scheduling.

**What do you dislike about BoardEffect?**

Sometimes I feel like there's just too much detail, and that the platform could be more streamlined. However, that might be due to the fact that our team seems to prefer less bell and whistles.

**What problems is BoardEffect solving and how is that benefiting you?**

Saves time and resources when scheduling meetings and providing meeting materials. Creates a comprehensive directory and history of all past and current Board and Committee Members - I like being able to deactivate a user and not have to delete their information altogether - which also saves time if a profile needs to be reactivated. I also like being able to easily request and track meeting and survey responses.

**Official Response from Bella Basso:**

> Hi Heidi, 

Thank you for sharing your positive experience with BoardEffect's streamlined look and survey/polling function. We understand your preference for a more streamlined platform and will take that into account for future updates.

- Bella from BoardEffect

  ### 36. Excellent Venue To Stay Organized and On TRack

**Rating:** 4.0/5.0 stars

**Reviewed by:** Randy N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2024

**What do you like best about BoardEffect?**

Prior to BoardEffect, we utilized a cloud storage log in for files and paper.  BoardEffect has been an effective tool to communicate with my board members before, during, and after a meeting not to mention allows a single location to coordinate meetings, committees, library of files, and news.

**What do you dislike about BoardEffect?**

Not a fault of BoardEffect because a nature of any log-in process is working through the various levels of skill to log in to any software and utilize it.  So I reiterate, not a negative of BoardEffect but it's something to be aware of.

**What problems is BoardEffect solving and how is that benefiting you?**

We have a singular place to hold all information, files, agenda, and notes for board meetings.  It keeps everything on track and organized.

**Official Response from Bella Basso:**

> Hi Randy, 

We're delighted to hear that BoardEffect has provided you with a single location to coordinate meetings, committees, and files, ultimately helping to keep everything organized and on track. Thank you for your feedback!

- Bella from BoardEffect

  ### 37. BoardEffect User Since March 2024

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pam S. | Executive Office Administrator / Office of the President/CEO, Enterprise (> 1000 emp.)

**Reviewed Date:** August 14, 2024

**What do you like best about BoardEffect?**

It has a very clean, polished look.  It's very user friendly.

**What do you dislike about BoardEffect?**

Not crazy about the app.  Lost some functionality in the app when we switched from BoardPaq to BoardEffect.

**What problems is BoardEffect solving and how is that benefiting you?**

In the app, when looking at the agenda and documents, if you skip to an agenda item that has no attachment, there is no way to know that.  BE is working on that and expects a fix out in early 2025.

**Official Response from Bella Basso:**

> Hi Pam, 

Thank you for your feedback. We're pleased to hear that you appreciate the clean and polished look of BoardEffect and find it user-friendly. We understand your concerns about the app and are actively working to address any lost functionality and improve the user experience.

- Bella from BoardEffect

  ### 38. Keeps the Board Straight and on Mission Path

**Rating:** 5.0/5.0 stars

**Reviewed by:** billy S. | Organizational Leader- Executive Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2024

**What do you like best about BoardEffect?**

Communication made simple- no longer an option of any board member not having what they need at their fingertips, always have a reply and answer to meetings, attendence and needs.

**What do you dislike about BoardEffect?**

That I didn't start using it sooner. BoardEffect has been a gane changer for our organization.

**What problems is BoardEffect solving and how is that benefiting you?**

Everything in one place- ease of communication and most importantly making sure each board member has everything they need ti support our mission. Once everything is in place, it becomes such a time saver for myself and my staff- Board Members no longer have an excuse that they don't have a handout, reports or other critical items. They are all at a fingertip away and the reposibility shifts.

**Official Response from Bella Basso:**

> Hi Billy, 

Thank you for sharing your positive experience with BoardEffect! We're thrilled to hear that our platform has been a game changer for your organization, making communication simple and ensuring all board members have what they need at their fingertips. We appreciate your feedback and are delighted to hear that BoardEffect is helping to keep your board on track with its mission. If you have any suggestions for improvement or encounter any issues in the future, please don't hesitate to reach out. We're here to support you every step of the way.

- Bella from BoardEffect

  ### 39. Excellent service and ease of use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amanda B. | Governance Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2024

**What do you like best about BoardEffect?**

The ease of everything. Not just on the admin end, but for users as well.

**What do you dislike about BoardEffect?**

I have not really found anything i disike yet.

**What problems is BoardEffect solving and how is that benefiting you?**

The summary option.

**Official Response from Bella Basso:**

> Hi Amanda! 

Thank you for highlighting the ease of use in BoardEffect. We are committed to providing a user-friendly experience for all our customers. If you ever need anything, please feel free to reach out to your customer success manager. We are always here to help!

- Bella from BoardEffect

  ### 40. Simplify your hectic work life!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jody P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 17, 2024

**What do you like best about BoardEffect?**

The ease of use, organization of materials and document libraries at your fingertips, easily reachable customer service including fantastic response time, training videos and wonderful reference library to address any questions and the ease of accessing the application on a number of platforms (PC, tablet or phone).  If you need to tailor your meeting book options and the choice isn't readily available, Tech Support can assist with a variety of options to fit your needs.

**What do you dislike about BoardEffect?**

The initial formatting of the documents can be challenging.  But once they are completed, you can save them into your template library and reference them each time they are needed.  There are many hidden tools that may be hard to see at the beginning.

**What problems is BoardEffect solving and how is that benefiting you?**

BoardEffect has streamlined how we create, manage and store our documentation.  It has also provided consistency with all of documents.  Being a CCRC retirement community, we are often asked for documentation from a variety of auditors, legal firms and government agencies.  No matter what documentation needs to be provided, it is easily found, able to be printed or emailed and the consistency is like no other.  We also use this to upload reference materials for each of our supporting committees that report to our Board of Direcotrs.

**Official Response from Bella Basso:**

> Hi Jody, 

We're delighted to hear that BoardEffect has streamlined how you create, manage, and store documentation, providing consistency across all documents. It's great to know that you find it easy to access and share documentation, benefiting your CCRC retirement community when dealing with auditors, legal firms, and government agencies. We're also pleased to hear that it's useful for uploading reference materials for your supporting committees.

- Bella from BoardEffect

  ### 41. Easy use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** February 21, 2024

**What do you like best about BoardEffect?**

Integration was relatively easy, responsive point of contact. Overall it's an easy product on the user side.

**What do you dislike about BoardEffect?**

It would be great to have an option to copying and pasting event information versus having to create them new each time. A user guide that includes detailed instructions on all features would be helpful, too. After implementation I still had lots of questions and it would have been great to have a resource that includes instructions on how to do certain things. A dedicated customer support specialist would be great. I still feel that I don't know a lot of features or how to use them properly.
The time/date format when creating events is a bit tricky.
I love the survey function. It's super easy to use and really helpful when creating questionnaire - would be great to add a matrix question option if possible. 
Customer support is amazing! Very responsive with clear instructions for all questions.

**What problems is BoardEffect solving and how is that benefiting you?**

Easy way for user to find Board material and meeting dates in one spot

**Official Response from Bella Basso:**

> Hi there, 

Thank you for sharing your positive experience with BoardEffect’s easy integration and user-friendly interface. We hear your concerns about needing more guidance on using additional features and appreciate your suggestions for improvement. For detailed instructions, dedicated support, or to schedule a training session, please contact us at support@boardeffect.com or call 1.800.961.6429. We're here to ensure you have all the resources you need to make the most of BoardEffect.

- Bella from BoardEffect

  ### 42. Helpful Information

**Rating:** 4.5/5.0 stars

**Reviewed by:** Teresa S. | Director of Administrative Services and Community Outreach, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2024

**What do you like best about BoardEffect?**

Personalized access to documents for mem

**What do you dislike about BoardEffect?**

# of steps to find items or complete thi

**What problems is BoardEffect solving and how is that benefiting you?**

Less time filling requests for info - it's at their fingertips

**Official Response from Bella Basso:**

> Hi Teresa! 

Thank you for your positive feedback about the personalized access to documents—we're delighted to hear you find it useful! We're always exploring ways to improve the ease of use of our platform, and we value your input as we look to streamline processes. Your insights are valuable as we continue enhancing your experience with us.

- Bella from BoardEffect

  ### 43. Secure Platform

**Rating:** 3.5/5.0 stars

**Reviewed by:** Loren B. | President and CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2024

**What do you like best about BoardEffect?**

BoardEffect is easy for users to access and navigate current packets.  It is very easy to drag and drop contents in packets and build board books. The ability to track votes and share information quickly with board/committee members is very nice. The app works nice for users and we really like the security of a cloud based platform that is locked down.

**What do you dislike about BoardEffect?**

Finding past packets/books is clunky and our users struggle to do this. The voting is very tough for most of our board members, so our admins end up voting on behalf of others (at least this is an option) for quite a few of our committee users. We don't even try to use the voting/survey feature with our board meetings because the users struggle way too much to find the tool and then navigate from the voting back to the packet. We also aren't sure why there is a difference between polls and surveys and think the voting process could be simplified. We would like to be able to lock a book once it is published so even an admin can't unlock it since it is then a corporate record. This often happens accidentally because an admin is trying to copy a previous book/packet to build the new packet. This tends to work much easier than using a template, but has its own drawbacks. We would also like to be able to link one book to another without having to copy the entire book and put it in another committee.

**What problems is BoardEffect solving and how is that benefiting you?**

We need to be able to share very large amounts of information with our board and committees. A board packet can easily be a few hundred pages so it is nice to be able to quickly search or get to the right page in a packet. It also saves a lot on paper printing and mailing costs. Some of pour board members travel regularly, so this BoardEffect allows them to have access to the information for meetings wherever they are. This is also a far more secure solution than emailing PDF packets to our board and committee members.

**Official Response from Bella Basso:**

> Hi Loren, 

Thank you for your positive review about BoardEffect's ease of access and navigation, as well as its ability to track votes and share information quickly. We understand your feedback about finding past packets and the voting process, and we will take this into consideration for future enhancements. We're pleased to hear that BoardEffect is helping you share large amounts of information securely and cost-effectively.

- Bella from BoardEffect

  ### 44. Saving time and energy in Board Document Preparation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** May 14, 2024

**What do you like best about BoardEffect?**

Board Effect has provided an efficient and effective solution for distribution of Board materials and have saved me time and energy in preparation for Quarterly Board Meetings.  I am able to get materials to Trustees and Members for various Boards and subcommitees, ensure that we are HIPPA compliant, and can update and substitute said materials instantly.  We are saving time and resources and paper and ink as well.

**What do you dislike about BoardEffect?**

Unfortunately, I am unable to use the Minutes feature at this time based on the need for using our own template but look forward to being able to change or add our own templates down the line.

**What problems is BoardEffect solving and how is that benefiting you?**

I was spending an exorbitant amount of time, resources, and energy making binders for each Board Member.  Plus, in the days and hours leading up to the meeting, if changes had to be made in financial reports, etc, I had to reprint.  It was an outdated and inefficient practice.  BoardEffect solves all of these problems for us and allows for quick and effective distribution of materials.

**Official Response from Bella Basso:**

> Hi there, 

We're thrilled to hear that BoardEffect has been able to provide an efficient and effective solution for distributing Board materials, saving you time and resources. We're glad to hear that it has helped in ensuring HIPAA compliance and reducing paper and ink usage.

- Bella from BoardEffect 

  ### 45. It does what it needs to

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2024

**What do you like best about BoardEffect?**

The template feature is probably my favorite for saving time when laying out each meeting. I also like the ability to create docusigns that I know are secure for my board members to review, comment on, and approve with a signature.

**What do you dislike about BoardEffect?**

Only being able to view and save approvals once is frustrating and does not always work on my computer. I often have to log in to the app to do it which makes saving it to my pc much more time consuming.

**What problems is BoardEffect solving and how is that benefiting you?**

Paper minimization, option to host virtual meetings with ease, security when sharing documents and information with the Board

**Official Response from Bella Basso:**

> Hi there,  
Thank you for sharing your feedback! We're thrilled to hear that you are enjoying the template feature and the secure Docusign capability in BoardEffect.  
 
We understand your frustration with the issue of viewing and saving approvals multiple times. Our team is constantly working on improving the user experience, and we will look into this matter further to ensure smoother functionality. If you encounter any more difficulties or have additional suggestions, please feel free to reach out to our support team.  
 
We appreciate your support in minimizing paper usage, facilitating virtual meetings, and ensuring document security for your board. Thank you for choosing BoardEffect! 
 
- Bella from BoardEffect

  ### 46. Valuable tool for executive communication

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bing G. | Executive Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2024

**What do you like best about BoardEffect?**

BoardEffect has proved to be an excellent tool for streamlining communication, keeping my team updated in real time and makling the task of reamaining organized simple.

**What do you dislike about BoardEffect?**

The only drawback of BoardEffect that I have encountered after nearly a year is the limited format options for survey data.

**What problems is BoardEffect solving and how is that benefiting you?**

BoardEffect has provided a secure and centralized location for all of our Board files, communication, historical and legal documents.

**Official Response from Bella Basso:**

> HI Bing 

It's great to hear that BoardEffect has provided a secure and centralized location for all of your Board files, communication, historical, and legal documents. We're happy to be solving these problems for you. Thank you for your positive review! 

- Bella from BoardEffect 

  ### 47. Informative

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leslie  C. | Executive Assistant, Enterprise (> 1000 emp.)

**Reviewed Date:** November 07, 2024

**What do you like best about BoardEffect?**

It is convenient and help keep board materials in one place.

**What do you dislike about BoardEffect?**

I wish it can take minutes during the meeting

**What problems is BoardEffect solving and how is that benefiting you?**

How it generates minutes

**Official Response from Bella Basso:**

> Hi Leslie!

Thank you for your review! We’re so glad BoardEffect helps you keep board materials organized.

As for taking minutes during meetings, there’s functionality that might meet your needs. We recommend reaching out to your CSM—they’d be happy to explore it with you and show you more.

Thanks again for your feedback!

- Bella from BoardEffect

  ### 48. A Great tool for Private Club Governance

**Rating:** 4.0/5.0 stars

**Reviewed by:** Connie M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2024

**What do you like best about BoardEffect?**

There are many helpful features on the platform for our BOD to utilize, particularly with our meeting books. The BOD have the ability to download and mark up their meeting books with their notes and it can be collaborative as well. All Board materials are easily accessible and organized within the workrooms and libraries. Once you get the hang of where everything is, it's very user friendly. I can even use the platform to run surveys or virtual voting, which is super helpful.

**What do you dislike about BoardEffect?**

While I believe it's fairly user friendly, our older Board members sometimes find it hard to navigate the platform. If anyone on your Board is not technilogically inclined, they will need more than one extensive training session. My one critique would be I wish that when building a book, the page numbers would automatically be populated so that it matches with the agenda for ease of locating certain pages.

**What problems is BoardEffect solving and how is that benefiting you?**

Before Board Effect, Board books were assembled manually into a physical book, super archaic. Multiple administrators can now collaborate to build board materials, all documents are archived and can be easily located if someone needs to look back on older files. Onboarding and offboarding incoming and outgoing board members is simple and virtually painless. Board meetings are more efficient and sustainable; each member knows to bring in their own laptop or tablet, reducing our carbon footprint and not wasting paper/ink printing out the board packet. Members have the ability to review changes to board materials in real time, reducing the amount of time wasted during meetings.

**Official Response from Bella Basso:**

> Hi Connie, 

We're thrilled to hear that BoardEffect has streamlined your board governance processes and made onboarding/offboarding board members simpler. It's great to know that the platform has reduced your organization's carbon footprint and improved the efficiency of board meetings. We appreciate your feedback and will continue to work on enhancing the user experience for all members. 

- Bella from BoardEffect

  ### 49. Efficient and Effective

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joy H. | Administrative Office Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 27, 2024

**What do you like best about BoardEffect?**

Can easily post materials for each Board meeting, creating Board Books quickly.  Changes are easily made.  Workrooms are easily managed.

**What do you dislike about BoardEffect?**

Nothing - I cannot think of anything that BoardEffect can offer that would make it better.  Outstanding product.

**What problems is BoardEffect solving and how is that benefiting you?**

Securely storing information for each Board Member to access on their own computers/devices without having to e-mail confidential meeting materials.

**Official Response from Bella Basso:**

> Hi Joy, 

We appreciate your kind words and are delighted to know that BoardEffect is helping you securely store and manage board materials. Thank you for choosing BoardEffect!

- Bella from BoardEffect

  ### 50. Makes Board Management a breeze!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kimberly  M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2024

**What do you like best about BoardEffect?**

This platform is all encompassing. It houses all of our information, makes messaging easily accessible and has all the tools we need to make processes work in tailor-made ways for us. It was easy to create the initial templates for use in the system. When I've had issues, my customer support person has been WONDERFUL! They are very patient with me and always answer quickly and thoroughly. I use this platform almost daily and the more I use it the easier it is to acclimate our Board to using it as well. It now is the main means of communication and information sharing for our Board and was easily integrated into operations.

**What do you dislike about BoardEffect?**

If the system has a glitch a work-around is sometimes tedious.  Increasing the number of user profiles can get costly.

**What problems is BoardEffect solving and how is that benefiting you?**

Keeping all important materials in one location has been an issue for our org in the past. This platform ensure we can always find our most critical materials easily. This also makes it easy to keep attendance for our meetings and to correspond with all Board Members.

**Official Response from Bella Basso:**

> Hi Kimberly, 

We're thrilled to hear that BoardEffect has streamlined your board management processes and communication. 

It's fantastic to hear that our customer support team has been helpful to you. We're committed to providing top-notch service to ensure your experience with BoardEffect is smooth and efficient. If you encounter any further issues or have suggestions for enhancements, please don't hesitate to reach out. We're here to assist you every step of the way. 

Thank you for your review!

- Bella from BoardEffect 



- [View BoardEffect pricing details and edition comparison](https://www.g2.com/products/boardeffect/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-17+01%3A58%3A57+-0500&secure%5Bsession_id%5D=a974854f-857e-402d-9665-c2991b904f29&secure%5Btoken%5D=2fc8143b42d1333075f2f9b69fac5a815839a5743910fa676e1a4bed924a55a9&format=llm_user)
## BoardEffect Integrations
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews)

## BoardEffect Features
**Meeting Management**
- Scheduling
- Agenda builder
- Meeting Minutes
- Document Management
- Voting
- Polls and Questionnaires
- Task Manager

**Pre-Meeting Tools**
- Templates
- Scheduling
- Agenda

**Board Tools**
- E-Signatures
- Permissioning
- Annotations and Notes
- Video Conferencing Integration
- Meeting Archives
- Single Sign On (SSO)
- Skills Tracking
- Board Assessments
- Roles & Terms
- D&O Questionnaires
- Storage & File Sharing Integration
- Email Integration
- E-Signature Integration

**Meeting Tools**
- Minutes
- Notes
- Digital Workspace
- File Sharing

**Generative AI - Board Management**
- AI Text Summarization

**Post-Meeting Tools**
- Task Delegation
- Participant Email
- Meeting Analytics

**Agentic AI - Board Management**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction

**Agentic AI - Meeting Management**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance

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