---
title: BoardEffect Reviews
meta_title: 'BoardEffect Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 319 reviews by the users' company size, role or industry
  to find out how BoardEffect works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 319
  scale: '5'
date_modified: '2026-07-22'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---

# BoardEffect Reviews
**Vendor:** Diligent Corporation  
**Category:** [Board Management Software](https://www.g2.com/categories/board-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 319
## About BoardEffect
BoardEffect is an AI-powered board management software designed for mission-driven organizations. It equips volunteer boards with the tools to streamline board processes, enhance communication and promote accountability. Serving more than 5,000 mission-driven organizations, we empower volunteer boards with the tools to drive positive change. Our board management software is purpose-built with the unique needs of nonprofit organizations in mind, making it easier for you to focus on your mission.



## BoardEffect Pros & Cons
**What users like:**

- Users find **BoardEffect easy to use** , enhancing preparation for meetings and facilitating efficient board management and communication. (96 reviews)
- Users value the **easy document management** in BoardEffect, enhancing productivity and streamlining communication for board meetings. (54 reviews)
- Users value the **unified communication and document management** of BoardEffect, enhancing board effectiveness and confidentiality. (40 reviews)
- Users appreciate the **excellent customer support** of BoardEffect, ensuring swift assistance and a smooth integration process. (33 reviews)
- Users find the **agenda management features** of BoardEffect invaluable for streamlining meetings and enhancing productivity. (30 reviews)
- Users appreciate the **collaborative work features** of BoardEffect, enhancing meeting organization and allowing for easier task delegation. (27 reviews)
- Efficiency (26 reviews)
- Meeting Management (24 reviews)
- Centralization (23 reviews)
- Time-Saving (22 reviews)

**What users dislike:**

- Users find the **document management process cumbersome** with too many steps and non-customizable meeting minutes. (19 reviews)
- Users find BoardEffect **not intuitive** , making it challenging for board members to learn and manage effectively. (17 reviews)
- Users find that **agenda management can be time-consuming and lacks customization** , leading to a cumbersome experience overall. (15 reviews)
- Users find the **limited functionality** of BoardEffect frustrating, leading to challenges with member management and registration processes. (15 reviews)
- Users find BoardEffect lacks essential features like **messaging and minute-taking** , requiring additional tools and costs. (13 reviews)
- Poor Customer Support (9 reviews)
- Formatting Issues (8 reviews)
- Login Issues (8 reviews)
- Expensive (6 reviews)
- Integration Issues (6 reviews)

## BoardEffect Reviews
  ### 1. Fund Administrator for a Board of Trustees

**Rating:** 4.5/5.0 stars

**Reviewed by:** Penny B. | Fund Administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** May 22, 2025

**What do you like best about BoardEffect?**

Ability to quickly create a meeting agenda using many types of formats without converting to PDF's such as Excel, Word, Power Point and PDF documents. Ability to drag and drop or upload many documents at once. It is easy to use, flexible and compatible to any meeting type. Customer support is terrific, very responsive and timely.

**What do you dislike about BoardEffect?**

The inability to create hyperlinks within the book is a disadvantage. It would be nice if it would accept .jpg or .tif document types. I have never tried to insert a video as part of my deck, so I am not sure if that would be permissible. If it isn't, that would be a great add.

**What problems is BoardEffect solving and how is that benefiting you?**

To quickly and easily pull together a large agenda with many contributors. It's also easy to add decks late or during a meeting.

**Official Response from Bella Basso:**

> Hi Penny! 

Thank you for sharing your experience with BoardEffect! We're so glad to hear the platform makes it easier for you to manage complex agendas and supports your workflow across different document types. It’s great to know the drag-and-drop feature and our support team have been helpful! 

We also appreciate your notes about hyperlinking and file types. Feedback like this helps us prioritize improvements, and we’re always exploring ways to make the platform more flexible and user-friendly. We’ll be sure to share your suggestions with our product team.

Thanks again for your review. If you have any questions or ideas, feel free to reach out to our team anytime.

- Bella from BoardEffect

  ### 2. User-Friendly, Secure Board Database with Stellar Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melanie Z. | Executive Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 22, 2026

**What do you like best about BoardEffect?**

The interface is extremely user-friendlyand makes pulling board materials very easy. BoardEffect serves as a safe, secure database for our board-related materials, which makes it so easy to refer back to past documents. Also, the customer service is STELLAR. They are very responsive and so helpful!

**What do you dislike about BoardEffect?**

Not really many downsides. They were recently acquired, so the interface changed a bit, but it is still quite easy to navigate the site despite these changes.

**What problems is BoardEffect solving and how is that benefiting you?**

BoardEffect helps us communicate safely with our board and helps keep our documentation consistent. Again, BoardEffect is so important because it's where all of our board information is housed.

  ### 3. BoardEffect Makes Meetings and  Volunteer Communication Seamless

**Rating:** 4.5/5.0 stars

**Reviewed by:** Clarice V. | Secretary, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2026

**What do you like best about BoardEffect?**

I think BoardEffect is a great tool for managing agendas, keeping files in one place, and communicating with volunteers in a secure manner.

**What do you dislike about BoardEffect?**

Not being able to upload files to the library is a challenge. It would be great if we could share meeting minutes outside of a meeting book.

**What problems is BoardEffect solving and how is that benefiting you?**

I love the addition of the join virtual link from the original diligent transition! It's significantly reduced the number of emails we get asking for zoom links.

  ### 4. User-Friendly and Visually Appealing, with Timely Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2026

**What do you like best about BoardEffect?**

BoardEffect is mostly user friendly for external users with little training. Which is very important in saving troublishooting time. It is visually appealing and pretty easy to teach other administrators. The support is very timely

**What do you dislike about BoardEffect?**

Sometimes when making the meeting book the agenda items are not flexible to move around. The new interface has improved this greatly. The multi authentication seems to be the hardest part for most people and it grinds my gears but i don't think that is a boardeffect issue.

**What problems is BoardEffect solving and how is that benefiting you?**

Boardeffect is useful in putting all the documents in a safe place to access and view. New side quests such as "scheduler" is very appreciated.

  ### 5. Excellent for Board Agenda Creation, Meeting Coordination and Sharing Meeting Materials

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kaitlin R. | Director of Executive and Board Affairs, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2026

**What do you like best about BoardEffect?**

Incredible platform that is excellent in agenda creation and organizing Board materials and it has made it easier to share meeting schedules and the meeting materials with all the Directors. The support team has been very helpful when it comes to trainings and general assistance.

**What do you dislike about BoardEffect?**

No cons to mention here we have been very happy with the platform and the way it has made meeting management more efficient for our Board.

**What problems is BoardEffect solving and how is that benefiting you?**

It helps with the coordination of Board meetings and ensures that Directors receive timely and accurate information before meetings which improves execution of strategic priorities.

  ### 6. Excellent service and ease of use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amanda B. | Governance Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2024

**What do you like best about BoardEffect?**

The ease of everything. Not just on the admin end, but for users as well.

**What do you dislike about BoardEffect?**

Not providing more training on changes to the system before they happen

**What problems is BoardEffect solving and how is that benefiting you?**

The summary option.

**Official Response from Bella Basso:**

> Hi Amanda! 

Thank you for highlighting the ease of use in BoardEffect. We are committed to providing a user-friendly experience for all our customers. If you ever need anything, please feel free to reach out to your customer success manager. We are always here to help!

- Bella from BoardEffect

  ### 7. New BoardEffect User - 3 Months

**Rating:** 5.0/5.0 stars

**Reviewed by:** Beverly N. | Executive Assistant to the CEO, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 09, 2024

**What do you like best about BoardEffect?**

The migration from Diligent's BoardPaq to BoardEffect was extremely easy and the support I received during the process was very helpful. It is obvious the BoardEffect Team has put a lot of thought and work into the training, available Webinars and materials for this particular Diligent product.

I have completed two (2) Board meetings using BoardEffect. The Directors and Executive Team found the App easy to install and the internal training we scheduled with small groups was also easy and informative to get them started with the new product.

Creating the Board Meeting Book for each meeting is intuitive and easy to update the order of agenda items as well as attachments through the edit process.  

I am still learning BoardEffect and appreciate the enhancements that continue to be communicated by the BoardEffect Support Team.

**What do you dislike about BoardEffect?**

Preparing the meeting minutes is the only area so far that takes more time than it did using the Diligent BoardPaq product.  The following areas are a bit clunky and take additional time in BoardEffect / Diligent's Meeting Minutes area:

1.  Identifying the meeting attendees would be easier if the members of the workroom were already listed to select from a list.  My name is the only name that pre-populates for meeting attendance. Once I start typing the names, the name selections pop up to select from, but this is time consuming due to the meeting attendees varying from meeting to meeting.

2. Reporting of voting details for meeting agenda items would be easier and quicker if a system tool was available to enter each step of the voting process.  BoardPaq's system for automatically provided an area to select names for the "Move", "Second", and "Status" recording of agenda items submitted for approval.  In BoardEffect, I am currently entering this information manually within a table for each agenda item receiving approval.

If I am missing something within BoardEffect/Diligent Meeting Minutes for both of these items, I would love to receive some additional training or "how-to" information.

Thank you!
Beverly

**What problems is BoardEffect solving and how is that benefiting you?**

BoardPaq is being sunset soon and BoardEffect is our replacement Board Management system.

**Official Response from Bella Basso:**

> Hi Beverly, 

We're pleased to hear that you're finding our support to be incredible during the migration process. If there's anything else we can do to assist you as you transition to BoardEffect, please don't hesitate to contact us.

- Bella from BoardEffect

  ### 8. Superior Board Management Platform to Keep Minutes, Agendas and Past Discussions in One Place

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer D. | Senior Executive Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 25, 2026

**What do you like best about BoardEffect?**

It’s easy to build minutes and streamlines our board and committee meeting process and I like that its very simple to publish board announcements and disseminate information to everyone on the board or committee.

**What do you dislike about BoardEffect?**

I haven’t encountered any issues with the tool and my experience has been positive so at this point the it is worth using for board management.

**What problems is BoardEffect solving and how is that benefiting you?**

The effectiveness of our board meetings is increased because directors receive organized and timely documents and agendas for discussion. Every discussion is documented so it ensures we have exemplary decision records.

  ### 9. The Best Platform for Board Pack Assembling, Meeting Scheduling and Reliable Decisions Tracking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephen N. | Board Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2026

**What do you like best about BoardEffect?**

It is very straightforward to set up Board meetings and attach documents to the packs and I like that it has been extremely effective at recording decisions and distributing Board materials with automated notifications.

**What do you dislike about BoardEffect?**

There aren’t any concerns worth highlighting and the team is responsive in working with us and able to add developments in a timely manner.

**What problems is BoardEffect solving and how is that benefiting you?**

Agenda creation, meeting scheduling and document collation are automated in one workflow and this efficiency shortens the Board preparation timeline and ensures materials are distributed consistently for timely decision making.

  ### 10. Exceptional Board Governance Tool That Make Meetings More Efficient and Impactful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Madeline B. | Coordinator, Board Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2026

**What do you like best about BoardEffect?**

It is very easy to use for pulling together agendas and related documents for our various management and governance groups. It is an exceptional tool for board governance that truly streamlines the entire process of managing board and committee meetings.

**What do you dislike about BoardEffect?**

No limitations that the platform has presented it delivers very good functionality and the team is always supportive.

**What problems is BoardEffect solving and how is that benefiting you?**

It streamlines production and distribution of board meeting packs and directors are able to annotate documents and share insights directly within the platform which helps maintain smooth business operations.


## BoardEffect Discussions
  - [BoardEffect navigation is easy, but support can be slow: how do you handle it?](https://www.g2.com/discussions/boardeffect-navigation-is-easy-but-support-can-be-slow-how-do-you-handle-it) - 1 upvote

- [View BoardEffect pricing details and edition comparison](https://www.g2.com/products/boardeffect/reviews/boardeffect-review-13144173?section=pricing&secure%5Bexpires_at%5D=2026-07-22+22%3A41%3A16+-0500&secure%5Bsession_id%5D=f2705d4f-9f0c-4991-b576-030c1839a3c0&secure%5Btoken%5D=b48ba2456fa988776a85e4db84a603f096de63d3db396d808eac938a144ebdf9&format=llm_user)
## BoardEffect Integrations
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews)

## BoardEffect Features
**Meeting Management**
- Scheduling
- Agenda builder
- Meeting Minutes
- Document Management
- Voting
- Polls and Questionnaires
- Task Manager

**Pre-Meeting Tools**
- Templates
- Scheduling
- Agenda

**Board Tools**
- E-Signatures
- Permissioning
- Annotations and Notes
- Video Conferencing Integration
- Meeting Archives
- Single Sign On (SSO)
- Skills Tracking
- Board Assessments
- Roles & Terms
- D&O Questionnaires
- Storage & File Sharing Integration
- Email Integration
- E-Signature Integration

**Meeting Tools**
- Minutes
- Notes
- Digital Workspace
- File Sharing

**Generative AI - Board Management**
- AI Text Summarization

**Post-Meeting Tools**
- Task Delegation
- Participant Email
- Meeting Analytics

**Agentic AI - Board Management**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction

**Agentic AI - Meeting Management**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance

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