--- title: Board Intelligence Reviews meta\_title: 'Board Intelligence Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 239 reviews by the users' company size, role or industry to find out how Board Intelligence works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 239 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- ### Board Intelligence Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Board Intelligence, enjoying its user-friendly interface and straightforward access to documents. [(39 mentions)](https://www.g2.com/products/board-intelligence/reviews?filters%5Bsentiment_snippet%5D=1579611&qs=pros-and-cons#reviews) Users rave about the **exceptional customer support** of Board Intelligence, noting quick responses and effective issue resolution. [(36 mentions)](https://www.g2.com/products/board-intelligence/reviews?filters%5Bsentiment_snippet%5D=1579191&qs=pros-and-cons#reviews) Users find Board Intelligence to be an **intuitive platform** , enhancing collaboration and simplifying the management of board papers. [(13 mentions)](https://www.g2.com/products/board-intelligence/reviews?filters%5Bsentiment_snippet%5D=1579272&qs=pros-and-cons#reviews) Users value the **efficient document management** of Board Intelligence, streamlining processes and enhancing communication for boards. [(12 mentions)](https://www.g2.com/products/board-intelligence/reviews?filters%5Bsentiment_snippet%5D=1579963&qs=pros-and-cons#reviews) Users value the **increased efficiency** of Board Intelligence, streamlining document access and enhancing communication within boards. [(9 mentions)](https://www.g2.com/products/board-intelligence/reviews?filters%5Bsentiment_snippet%5D=1579501&qs=pros-and-cons#reviews) Users find the interface **not intuitive** , making navigation challenging and less user-friendly overall. [(5 mentions)](https://www.g2.com/products/board-intelligence/reviews?filters%5Bsentiment_snippet%5D=1579794&qs=pros-and-cons#reviews) Users find it inconvenient that Board Intelligence lacks **automatic agenda point transfer** , complicating their agenda management experience. [(4 mentions)](https://www.g2.com/products/board-intelligence/reviews?filters%5Bsentiment_snippet%5D=1579169&qs=pros-and-cons#reviews) Users find the **learning curve challenging** at first, especially for those unfamiliar with digital board tools. [(4 mentions)](https://www.g2.com/products/board-intelligence/reviews?filters%5Bsentiment_snippet%5D=2103262&qs=pros-and-cons#reviews) Users face **login issues** , including tedious password changes and awkward switching between boards that disrupt workflow. [(4 mentions)](https://www.g2.com/products/board-intelligence/reviews?filters%5Bsentiment_snippet%5D=1579012&qs=pros-and-cons#reviews) Users feel the **navigation difficulty** hinders their efficiency, as the interface is visually overwhelming and cumbersome. [(4 mentions)](https://www.g2.com/products/board-intelligence/reviews?filters%5Bsentiment_snippet%5D=1579725&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Board Intelligence ##### 1. Ease of Use Users appreciate the **ease of use** of Board Intelligence, enjoying its user-friendly interface and straightforward access to documents. [ See 39 mentions ](https://www.g2.com/products/board-intelligence/reviews?filters%5Bsentiment_snippet%5D=1579611&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Amazing Help Desk team" What do you like about Board Intelligence? It's easy to use and easy to make changes. Gone are the days of working late trying to produce a single pdf document to send via email. The custom CS Carina S. 4.5/5 "Streamlined Board Meetings, Needs Integration Improvements" What do you like about Board Intelligence? I like that Board Intelligence is all online, making it easier to distribute board packs, read and review them, and refer to prior ones. It's easy to ##### 2. Customer Support Users rave about the **exceptional customer support** of Board Intelligence, noting quick responses and effective issue resolution. [ See 36 mentions ](https://www.g2.com/products/board-intelligence/reviews?filters%5Bsentiment_snippet%5D=1579191&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Amazing Help Desk team" What do you like about Board Intelligence? It's easy to use and easy to make changes. Gone are the days of working late trying to produce a single pdf document to send via email. The custom ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "BI 24 hour support is the best thing in the board platforms universe" What do you like about Board Intelligence? Their 24 hour support is flawless, intuitive, spot-on and very quick. I also very much appreciate that there is a human responding and not a chatbot. ##### 3. Intuitive Users find Board Intelligence to be an **intuitive platform** , enhancing collaboration and simplifying the management of board papers. [ See 13 mentions ](https://www.g2.com/products/board-intelligence/reviews?filters%5Bsentiment_snippet%5D=1579272&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "BI 24 hour support is the best thing in the board platforms universe" What do you like about Board Intelligence? Their 24 hour support is flawless, intuitive, spot-on and very quick. I also very much appreciate that there is a human responding and not a chatbot. CS Carina S. 4.5/5 "Streamlined Board Meetings, Needs Integration Improvements" What do you like about Board Intelligence? I like that Board Intelligence is all online, making it easier to distribute board packs, read and review them, and refer to prior ones. It's easy to ##### 4. Document Management Users value the **efficient document management** of Board Intelligence, streamlining processes and enhancing communication for boards. [ See 12 mentions ](https://www.g2.com/products/board-intelligence/reviews?filters%5Bsentiment_snippet%5D=1579963&qs=pros-and-cons#reviews) See Related User Reviews JR James R. Enterprise (\> 1000 emp.) 5.0/5 "Superb Tool for Secure, Effortless Board Paper Management" What do you like about Board Intelligence? It is a superb tool for disseminating Board Papers, reviewing them and increasingly to use AI tools to interrogate them and ensure Directors are fully CN Colin n. 4.0/5 "Streamlined Meeting Management with Minor UI Improvements Needed" What do you like about Board Intelligence? I greatly appreciate Board Intelligence for its ability to centralize the storage of board packs, which significantly eases access and eliminates the ##### 5. Efficiency Users value the **increased efficiency** of Board Intelligence, streamlining document access and enhancing communication within boards. [ See 9 mentions ](https://www.g2.com/products/board-intelligence/reviews?filters%5Bsentiment_snippet%5D=1579501&qs=pros-and-cons#reviews) See Related User Reviews ![Cindy H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cindy H.") CH Cindy H. Mid-Market (51-1000 emp.) 5.0/5 "Board Intelligence Streamlines Governance and Saves Time" What do you like about Board Intelligence? Board Intelligence is widely valued because it streamlines governance work, enhances board effectiveness, and saves significant time for governance te ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Small-Business (50 or fewer emp.) 4.5/5 "Efficient, User-Friendly, and Fast Support" What do you like about Board Intelligence? Easy to use/ Efficient Accessible quickly Any query responded to quickly via customer support ### 5 Cons or Disadvantages of Board Intelligence ##### 1. Not Intuitive Users find the interface **not intuitive** , making navigation challenging and less user-friendly overall. [ See 5 mentions ](https://www.g2.com/products/board-intelligence/reviews?filters%5Bsentiment_snippet%5D=1579794&qs=pros-and-cons#reviews) See Related User Reviews CN Colin n. 4.0/5 "Streamlined Meeting Management with Minor UI Improvements Needed" What do you dislike about Board Intelligence? I find the landing page a bit busy, making it visually overwhelming. It could better highlight the meeting that is due next, improving the ease of nav LS Laetitia S. Small-Business (50 or fewer emp.) 5.0/5 "Efficient Platform with Outstanding Support" What do you dislike about Board Intelligence? There’s very little to dislike about Board Intelligence, but occasionally the interface can feel a bit rigid, and some actions require multiple steps ##### 2. Agenda Management Users find it inconvenient that Board Intelligence lacks **automatic agenda point transfer** , complicating their agenda management experience. [ See 4 mentions ](https://www.g2.com/products/board-intelligence/reviews?filters%5Bsentiment_snippet%5D=1579169&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great App, makes Board prep so easy" What do you dislike about Board Intelligence? It's a shame they can't pick up your agenda sheet and transfer it as agenda points automatically. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Intuitive platform and fast and efficient customer service" What do you dislike about Board Intelligence? No downsides of using BI. The only thing I would request is an 'undo' button when creating agendas, and perhaps making it a bit easier to format. ##### 3. Learning Curve Users find the **learning curve challenging** at first, especially for those unfamiliar with digital board tools. [ See 4 mentions ](https://www.g2.com/products/board-intelligence/reviews?filters%5Bsentiment_snippet%5D=2103262&qs=pros-and-cons#reviews) See Related User Reviews CS Carina S. 4.5/5 "Streamlined Board Meetings, Needs Integration Improvements" What do you dislike about Board Intelligence? I would like it if DocuSign were integrated and there should be a section to add attendees, including whether they are joining remotely or physically ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Mid-Market (51-1000 emp.) 4.5/5 "Rich, Insightful Data That Delivers a Complete Picture" What do you dislike about Board Intelligence? As with everythingg there is a learning curve, but it's not steep or excessive and the juice is very much worth the squeeze. ##### 4. Login Issues Users face **login issues** , including tedious password changes and awkward switching between boards that disrupt workflow. [ See 4 mentions ](https://www.g2.com/products/board-intelligence/reviews?filters%5Bsentiment_snippet%5D=1579012&qs=pros-and-cons#reviews) See Related User Reviews ![Jonathan G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonathan G.") JG Jonathan G. 5.0/5 "Streamlined Board Processes with Enhanced Accessibility" What do you dislike about Board Intelligence? I find the transition from physical to digital board papers challenging. Initially, I missed the tactile and visual sense of paper, where I could easi ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Board Intelligence makes it easy" What do you dislike about Board Intelligence? At times, switching between different logins for various boards can feel a bit awkward. ##### 5. Navigation Difficulty Users feel the **navigation difficulty** hinders their efficiency, as the interface is visually overwhelming and cumbersome. [ See 4 mentions ](https://www.g2.com/products/board-intelligence/reviews?filters%5Bsentiment_snippet%5D=1579725&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "BI 24 hour support is the best thing in the board platforms universe" What do you dislike about Board Intelligence? The platform itself is a bit difficult to navigate if you are the pack builder. Also, being able to cross-reference packs/pages is difficult and viewi CN Colin n. 4.0/5 "Streamlined Meeting Management with Minor UI Improvements Needed" What do you dislike about Board Intelligence? I find the landing page a bit busy, making it visually overwhelming. It could better highlight the meeting that is due next, improving the ease of nav LW Lindsay W. Assistant Manager Small-Business (50 or fewer emp.) 6/25/2026 "Convenient, User-Friendly Document Presentation" 5/5 What do you like best about Board Intelligence? The convenience and the overall presentation of the documents. The system is user friendly. Review collected by and hosted on G2.com. What do you dislike about Board Intelligence? Nothing to note as the system has given me no issues Review collected by and hosted on G2.com. What problems is Board Intelligence solving and how is that benefiting you? The time of putting together board packs and agenda's and having them look neat and presentable to clients. Review collected by and hosted on G2.com. Show More 7/2/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") AT Verified User in Transportation/Trucking/Railroad Mid-Market (51-1000 emp.) 6/1/2023 "User-Friendly Portal with Exceptional Support" 5/5 What do you like best about Board Intelligence? I really appreciate how Board Intelligence makes it quick and easy to prepare agendas and meeting packs and circulate them securely. I've used several board portals over the years, and I find Board Intelligence to be the most user-friendly for both administrators and readers. Their support team is second to none and responds quickly whenever I need assistance. It's telling that we've been using Board Intelligence for over 10 years, despite the presence of many competitors. The initial setup was incredibly easy, and I value that immensely. Review collected by and hosted on G2.com. What do you dislike about Board Intelligence? There's nothing I dislike, but I suppose a reduction in price would always be welcome! One day I would love to see an action tracker tool. Review collected by and hosted on G2.com. What problems is Board Intelligence solving and how is that benefiting you? Board Intelligence makes it quick and easy to prepare agendas and meeting packs and circulate them securely to the people who need them. Review collected by and hosted on G2.com. Show More Response from Michael McPherson of Board Intelligence [Editedit](https://www.g2.com/survey_responses/board-intelligence-review-8168714/official_response/edit) Thank you for your positive review of Board Intelligence. We're thrilled to hear that you find our platform user-friendly and our support team helpful. Our aim is to provide a simple yet sophisticated platform for compiling board and committee agendas efficiently and accurately; if you have any questions or suggestions please don't hesitate to reach out. Thank you again for your feedback. Best wishes, the BI team 3/3/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller DS David S. Manager - Delegate Oversight Mid-Market (51-1000 emp.) 3/23/2026 "Easy to Use with a Simple, Clearly Organized Interface" 5/5 What do you like best about Board Intelligence? Its really easy to use. The interface is laid out simple and the packs are named correctly and easy to distinguish. Review collected by and hosted on G2.com. What do you dislike about Board Intelligence? Not much really. Maybe the icons could be smaller on the library page. Review collected by and hosted on G2.com. What problems is Board Intelligence solving and how is that benefiting you? Really helpful in sourcing the different reports needed to do my job. Saves alot of time reaching out to the Admin & Depos for the reporting. Getting an email to notify me that a pack has been uploaded is really helpful as any issues on the reporting can be dealt with it real time. Review collected by and hosted on G2.com. Show More Response from Lewis Morley of Board Intelligence [Editedit](https://www.g2.com/survey_responses/board-intelligence-review-12525599/official_response/edit) Thanks so much for your feedback, we really appreciate you taking the time to share your experience! It’s great to hear that you’re finding the platform easy to use and that the layout and naming of packs are working well for you. Making information clear and accessible is a big priority for us, so it’s good to know that’s coming through. It’s especially encouraging to hear how much time you’re saving by being able to access reports directly, and that the upload notifications are helping you stay on top of things in real time. That’s exactly the kind of efficiency we aim to deliver. Thanks again for your thoughtful feedback! All our very best, The BI Team. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller FD Fabianna D. Company Secretarial Assistant Mid-Market (51-1000 emp.) 5/11/2026 "Intuitive, Easy-to-Use for Board Packs" 5/5 What do you like best about Board Intelligence? I really like Board Intelligence because it is super easy to use. It has a very customer-friendly interface, which makes it very intuitive for me. It's super easy and quick to get everything done. Learning it was a breeze, and even the two-factor authentication was really easy to set up. Review collected by and hosted on G2.com. What do you dislike about Board Intelligence? Nothing I outwardly dislike, but it would be useful to be able to be able to get minutes signed by the chair directly in BI Review collected by and hosted on G2.com. What problems is Board Intelligence solving and how is that benefiting you? I use Board Intelligence for building board and committee meeting packs. It's very intuitive and customer-friendly, making it super easy and quick to get everything done. Review collected by and hosted on G2.com. Show More Response from Lewis Morley of Board Intelligence [Editedit](https://www.g2.com/survey_responses/board-intelligence-review-12789620/official_response/edit) Hey Fabianna Thank you for your positive feedback. We’re delighted to hear that you find Board Intelligence intuitive, customer friendly, and easy to use. It’s great to know that learning the platform and setting up features such as two-factor authentication was a smooth experience, and that the platform is helping you efficiently build board and committee meeting packs. We also appreciate your suggestion regarding the ability to have minutes signed directly within Board Intelligence. Feedback like this is incredibly valuable as we continue to develop and enhance the platform to better support our users’ workflows. Thank you again for taking the time to share your experience with Board Intelligence. All our very best, The Bi Team Validated ReviewerIncentivizedSource: G2 invite on behalf of seller CS Christopher S. Clinical Safety Officer Enterprise (\> 1000 emp.) 11/10/2025 "Streamlined Board Management and Effortless Collaboration" 5/5 What do you like best about Board Intelligence? We use Board Intelligence to consolidate all our papers for the North Area Quality Sub-Committee. This has made our processes much smoother and more efficient, saving us time and cutting down on the back-and-forth typically involved in meeting preparation. With everything stored in a single location, board members can easily access the documents they need and keep up to date. Overall, Board Intelligence has significantly improved the way we share information and manage our papers, enhancing communication and governance throughout the board. Review collected by and hosted on G2.com. What do you dislike about Board Intelligence? I have a few minor dislikes, mostly related to cosmetic aspects. For instance, when formatting papers and agendas, the layout and fonts occasionally shift, requiring some additional adjustments before the documents are finalized. However, these are only small inconveniences and do not detract from the overall advantages of using the system. Review collected by and hosted on G2.com. What problems is Board Intelligence solving and how is that benefiting you? The NHS is currently facing a difficult financial climate, with increasing demands to provide high-quality care while making the most of limited resources. Board Intelligence contributes to meeting these challenges by cutting down on wasted time and enhancing the efficiency of how we prepare and distribute information. By streamlining the process of compiling documents and standardising the presentation of information, the app makes it easier to bring together quality and performance data from across the NHS and share it promptly. This leads to clearer reporting for quality committees and helps uphold strong governance, all while reducing unnecessary administrative expenses. Review collected by and hosted on G2.com. Show More Response from Lewis Morley of Board Intelligence [Editedit](https://www.g2.com/survey_responses/board-intelligence-review-11901144/official_response/edit) Hello Christopher, Thank you for sharing such a detailed review of your experience with Board Intelligence. It’s fantastic to hear how the platform has streamlined the consolidation of papers and improved efficiency in meeting preparation. Having everything stored in one location certainly makes it easier for board members to access their vital documents. Your insights into how Board Intelligence have helped to navigate the challenges faced by the NHS are particularly compelling. In a climate of financial constraints and increased demands for quality care, tools that enhance efficiency and communication are invaluable and I am joyed to know that BI is playing a crucial role here. I appreciate your points about minor cosmetic issues, like formatting shifts. While I understand those can be frustrating, it’s great to know they don’t overshadow the overall benefits you’ve experienced with the system, with that said I would like to understand if there is a way we can improve in these areas to provide a better user experience, as such I would ask if you could reach out to our team to discuss these needs. Thank you very much for sharing your perspective, it highlights both the strengths of Board Intelligence and the tangible benefits it offers in a demanding environment. Please do stay in touch as we would love to hear more on your experiences with Board Intelligence as we grow with you. Wishing you all our best, The Bi Team. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Mid-Market (51-1000 emp.) 3/2/2026 "Intuitive, Easy Setup for Publishing and Managing Readers" 4.5/5 What do you like best about Board Intelligence? Nice and intuitive to use. Easy to set up and publish packs, and maintain all readers. Customer service is always excellent. Review collected by and hosted on G2.com. What do you dislike about Board Intelligence? Bit more flexibility would be appreciated - eg able to select and delete multiple agenda items if i have copied an agenda but dont need them all. Also the colouring is not to everyone's taste - a little washed out and lots of black on white / grey. i also find that loading powerpoint documents is not always perfect (can change the font style) and tend to save them first as pdfs Review collected by and hosted on G2.com. What problems is Board Intelligence solving and how is that benefiting you? Really good conduit for making important documents and meeting papers available to Board members, as well as to the executive. Readers comment often on the ease of use of the product, whether on PC or iPad. Review collected by and hosted on G2.com. Show More Response from Lewis Morley of Board Intelligence [Editedit](https://www.g2.com/survey_responses/board-intelligence-review-12427001/official_response/edit) Thanks so much for your feedback—we really appreciate you taking the time to share it. It’s great to hear that you find the platform intuitive and easy to use, especially when it comes to setting up packs and managing readers. And we’re really pleased the customer support team continues to make a positive impression. Your suggestions around flexibility are really helpful. Being able to bulk select and remove agenda items is a great example of where small changes could make a big difference to efficiency, I will be sure to pass this along to our product team for consideration. It’s great to hear that the platform is working well as a central place for sharing board and executive materials, and especially that your readers are finding it easy to use across devices, that’s exactly what we’re aiming for. Thanks again for sharing such thoughtful feedback. Wishing you all the very best, The BI Team. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 3/28/2025 "BI 24 hour support is the best thing in the board platforms universe" 4/5 What do you like best about Board Intelligence? Their 24 hour support is flawless, intuitive, spot-on and very quick. I also very much appreciate that there is a human responding and not a chatbot. They make using the platform a thousand times better! Review collected by and hosted on G2.com. What do you dislike about Board Intelligence? The platform itself is a bit difficult to navigate if you are the pack builder. Also, being able to cross-reference packs/pages is difficult and viewing two pages from two different packs next to each other (ex., main paper + its appendix) glitches quickly. Review collected by and hosted on G2.com. What problems is Board Intelligence solving and how is that benefiting you? Confidentiality, pack storage and access, ease of reference during meetings Review collected by and hosted on G2.com. Show More Response from Lewis Morley of Board Intelligence [Editedit](https://www.g2.com/survey_responses/board-intelligence-review-10990647/official_response/edit) Hello Keti, Thank you for your kind words about our 24-hour support! We're glad to hear that our human touch has made your experience so much better, I will be passing along your feedback to the team. We appreciate your insights regarding the platform's navigation for pack builders, and the challenges with cross-referencing packs and pages, however we would very much like to discuss these with you in more detail so as to better understand the items you have mentioned as I strongly believe we can help to iron these out for you and improve your experience. We also hold regular training sessions that provide useful tips on how to best use and get the most from the platform should this be of interest to you. Please do reach out to our support team who will be glad to assist you with the above. Wishing you all our best, The BI Team. 5/19/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller LS Laetitia S. Senior Corporate Secretary Small-Business (50 or fewer emp.) 10/29/2025 "Efficient Platform with Outstanding Support" 5/5 What do you like best about Board Intelligence? What I like most about Board Intelligence is the combination of an intuitive, user-friendly platform and an outstanding support team. The tool simplifies document management and board preparation, while the support team is always available, quick to respond, and incredibly helpful. Review collected by and hosted on G2.com. What do you dislike about Board Intelligence? There’s very little to dislike about Board Intelligence, but occasionally the interface can feel a bit rigid, and some actions require multiple steps when they could be simplified. However, these are minor points compared to the overall efficiency and reliability of the tool. Review collected by and hosted on G2.com. What problems is Board Intelligence solving and how is that benefiting you? Board Intelligence helps streamline the creation, review, and distribution of board and committee materials. It eliminates the inefficiency of managing multiple document versions, lengthy email chains, and manual updates. By centralising everything in one secure and user-friendly platform, it saves significant time and ensures everyone is working from the latest information. It also improves governance and transparency, making board communication more effective and traceable. Review collected by and hosted on G2.com. Show More Response from Lewis Morley of Board Intelligence [Editedit](https://www.g2.com/survey_responses/board-intelligence-review-11879012/official_response/edit) Hello Laetitia, Thank you for your thoughtful review of Board Intelligence! We're thrilled to hear that you have found our intuitive platform so user-friendly and the dedication of our support team has been well received. We're also glad to see that our features are helping to streamline many of your processes while improving transparency for your board communications. Your feedback regarding the interface is valuable, and we’re always striving to enhance user experience, we would love to gain some more detail to better understand your experience so please do reach out to our support team who may be able to simplify some of these steps. Wishing you all the best, Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 5/20/2026 "Simple, Fast Board Packs and Agendas with a Handy Timing Tool" 5/5 What do you like best about Board Intelligence? The Board portal makes it simple and quick to put together a board and committee packs and create and amend the agendas. I find the timing tool particularly useful to check that I have allocated time correctly and within the meeting timeframe. Review collected by and hosted on G2.com. What do you dislike about Board Intelligence? I find it difficult to know what the Read users are seeing and when they have difficulty logging in it is different to how I access the system. That said, support is always on hand. Review collected by and hosted on G2.com. What problems is Board Intelligence solving and how is that benefiting you? Making pack collation swift and easy. Review collected by and hosted on G2.com. Show More Response from Lewis Morley of Board Intelligence [Editedit](https://www.g2.com/survey_responses/board-intelligence-review-12847425/official_response/edit) Thank you for your positive feedback. We’re delighted to hear that Board Intelligence is helping make the creation and management of board and committee packs simple and efficient. It’s great to know that features such as agenda editing and the timing tool are supporting you in planning meetings effectively and keeping within allocated timeframes. We’re also pleased to hear that our support team has been able to assist whenever needed. Thank you again for taking the time to share your experience with Board Intelligence. All our very best. The BI Team Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sornkanchat R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sornkanchat R.") SR Sornkanchat R. Senior Corporate Officer Small-Business (50 or fewer emp.) 3/24/2026 "User-Friendly with BI Support" 4/5 What do you like best about Board Intelligence? I like the user-friendly interface of Board Intelligence. I also appreciate the supportive and responsive teams, who are very helpful and get things done swiftly. The initial setup is very easy, which I find quite beneficial. Review collected by and hosted on G2.com. What do you dislike about Board Intelligence? I think that a user should be able to have more rights to do stuff by ourselves. Maybe we can also upload a video or a clip that is not only PDF format or Word, but more like MP4 and stuff like that, which will be very useful. Review collected by and hosted on G2.com. What problems is Board Intelligence solving and how is that benefiting you? Board Intelligence helps with organizing bookshelves, correcting names, and rearranging content swiftly. Their responsive and helpful team ensures tasks are completed quickly for our board meetings. Review collected by and hosted on G2.com. Show More Response from Lewis Morley of Board Intelligence [Editedit](https://www.g2.com/survey_responses/board-intelligence-review-12533581/official_response/edit) Hello Sornkanchat, Thank you for such thoughtful feedback, we really appreciate you taking the time to share your experience so far with BI. It’s great to hear that you’re finding the platform user friendly and that the setup process has been smooth from the start. We’re also especially pleased that our team has been supportive and responsive, its certainly something we put a lot of emphasis on, so it’s wonderful to see that reflected in your experience. We appreciate your comments around users access, at present we have a wide range of access levels that grant varying controls on the platform however as we release future features the ability to give users more flexibility and control is something we will continue to review. On the file upload side, our system does handle a variety of different formats as well as allowing the use of hyperlinks to any additional media that may be required, that said your suggestion about supporting additional formats like MP4 is interesting. If you have any specific use cases in mind for how you’d want to use video or other file types, we’d love to hear more a. it would really help inform how we think about future improvements in this area. Thanks again for your detailed feedback, it’s incredibly helpful as we continue to improve the platform. All our very best, The BI Team. 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