---
title: Board Intelligence Reviews
meta_title: 'Board Intelligence Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 233 reviews by the users' company size, role or industry
  to find out how Board Intelligence works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 233
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---

# Board Intelligence Reviews
**Vendor:** Board Intelligence  
**Category:** [Board Management Software](https://www.g2.com/categories/board-management)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 233
## About Board Intelligence
Board Intelligence is a type of board technology solution designed to help organizations enhance the effectiveness and efficiency of their governance processes. This innovative platform is tailored for board members and governance teams, providing them with the tools necessary to streamline board operations and improve decision-making. By leveraging advanced AI-powered software and advisory services, Board Intelligence transforms traditional boardroom practices into a more dynamic and impactful experience. Targeted primarily at leaders within large organizations, including those in the Fortune 500, FTSE 100, and OMX 30, Board Intelligence serves a diverse audience of executives, directors, and governance professionals. The platform is particularly beneficial for those seeking to optimize their board processes, ensuring that meetings are more productive and that strategic decisions are made with greater insight. By distilling two decades of boardroom experience into its offerings, Board Intelligence addresses the unique challenges faced by governance teams in today’s fast-paced business environment. Key features of Board Intelligence include a suite of AI-driven tools that facilitate the preparation and management of board meetings, as well as comprehensive analytics that provide insights into board performance. These tools help governance teams save time by automating routine tasks, such as document distribution and agenda setting, allowing members to focus on strategic discussions. Additionally, the platform offers tailored reporting capabilities that enable boards to assess their effectiveness and identify areas for improvement, ultimately enhancing their contribution to organizational success. The benefits of using Board Intelligence extend beyond mere efficiency gains. By improving the quality of board interactions and decision-making processes, organizations can experience a significant impact on their overall performance. The platform empowers boards to operate more cohesively, fostering better communication and collaboration among members. This, in turn, leads to more informed decisions that align with the organization’s strategic goals, thereby driving long-term success. In a landscape where effective governance is paramount, Board Intelligence stands out as a comprehensive solution that combines technology with deep industry knowledge. Its focus on enhancing board effectiveness not only saves time but also elevates the role of governance teams within organizations, making them integral to achieving strategic objectives.



## Board Intelligence Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Board Intelligence, enjoying its user-friendly interface and straightforward access to documents. (39 reviews)
- Users rave about the **exceptional customer support** of Board Intelligence, noting quick responses and effective issue resolution. (36 reviews)
- Users find Board Intelligence to be an **intuitive platform** , enhancing collaboration and simplifying the management of board papers. (13 reviews)
- Users value the **efficient document management** of Board Intelligence, streamlining processes and enhancing communication for boards. (12 reviews)
- Users value the **increased efficiency** of Board Intelligence, streamlining document access and enhancing communication within boards. (9 reviews)
- Users find Board Intelligence to be a **very intuitive system** that simplifies processes and enhances user experience. (9 reviews)
- Upload Ease (9 reviews)
- Accessibility (8 reviews)
- Board Management (8 reviews)
- Communication Efficiency (8 reviews)

**What users dislike:**

- Users find the interface **not intuitive** , making navigation challenging and less user-friendly overall. (5 reviews)
- Users find it inconvenient that Board Intelligence lacks **automatic agenda point transfer** , complicating their agenda management experience. (4 reviews)
- Users find the **learning curve challenging** at first, especially for those unfamiliar with digital board tools. (4 reviews)
- Users face **login issues** , including tedious password changes and awkward switching between boards that disrupt workflow. (4 reviews)
- Users feel the **navigation difficulty** hinders their efficiency, as the interface is visually overwhelming and cumbersome. (4 reviews)
- Users find **limited formatting options** frustrating, as layouts and file uploads often require adjustments before finalizing documents. (3 reviews)
- Users find the **limited functionality** of Board Intelligence restricts flexibility and lacks essential tools like voting options. (3 reviews)
- App Usability (2 reviews)
- Complexity (2 reviews)
- Users find the **document management cumbersome** , especially with limited editing options and unappealing templates. (2 reviews)

## Board Intelligence Reviews
  ### 1. Ver Good

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 02, 2024

**What do you like best about Board Intelligence?**

All documents are easy to find and nagigate.

Good customer support

**What do you dislike about Board Intelligence?**

Like to be able to print documents from my shelf but understand we would have to pay an additional fee

**What problems is Board Intelligence solving and how is that benefiting you?**

Easy to locate documents

**Official Response from Lewis Morley:**

> Hello, 

Thank you for taking the time to share your experience with Board Intelligence.

I am delighted to hear that your have found it easy to navigate and locate your packs. We have tried to make the platform as user friendly as possible so we are glad that this has been achieved and well received. 

I notice your point on being able to print documents and would love to discuss this with you further to understand your needs and how our current options for users who require this feature may also suit your requirements.

Please do reach out to our dedicated support team who will be able to speak with you in more detail about this.

Best wishes,

The BI Team.

  ### 2. Relatively good program

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tariah L. | Corporate Services Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about Board Intelligence?**

I am an administrator for a board support team and this platform has made my job relatively easier. I like that it's fairly streamlined and allows us to circulate reminders with ease. It also gives you a big picture view of all bookcases a single contact is attached to which is very helpful. Their support team and customer service is excellent and very responsive which makes ironing out kinks quicker than most programs.

**What do you dislike about Board Intelligence?**

I wish they would show the date last modified on the board packs and allow us to have more control within the onboarding process. There are some clients who have their complaints but I feel that it is an overall useful tool.

**What problems is Board Intelligence solving and how is that benefiting you?**

streamlining processes and solidifying uniformity. This is helpful, especially for new starters. It also lowers the duplication of efforts when it comes to manual processes.

**Official Response from Lewis Morley:**

> Hello Tariah,

Thank you for sharing your insights into Board Intelligence! It's great to hear how the easy to use streamlined features on the platform have made your job as an administrator easier and that your new users are finding the platform equally beneficial.  

We greatly appreciate your recommendations for improvement, especially the need for visibility on the last modified dates for board packs. 

We take all feedback onboard as we look for ways to evolve based on user experiences. I have passed your thoughts along to our product team for consideration however it would be great to speak with you more so as to get a better understanding of your exact needs and would ask you to reach out to us to discuss this if you so wish.

My kindest regards,

The BI Team. 

  ### 3. Seasoned user of Board Int

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gianni D. | VP, Head of European Cloud Management Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about Board Intelligence?**

What I like best about Board Intelligence is its ability to transform complex information into clear, decision-ready insights, enabling more effective and efficient board-level decision-making. Its intuitive interface, structured templates, and emphasis on strategic focus significantly streamline the preparation of board packs while fostering accountability and clarity.

**What do you dislike about Board Intelligence?**

What I dislike most about Board Intelligence is that while its structured templates promote clarity, they can sometimes feel too rigid, limiting flexibility in how information is presented for more nuanced or creative reporting needs. Additionally, the user interface, though clean, can be unintuitive for first-time users without proper onboarding.

**What problems is Board Intelligence solving and how is that benefiting you?**

Board Mgnt related pain points

  ### 4. Board Intel is the Best Intel!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 03, 2025

**What do you like best about Board Intelligence?**

A slick solution, which is intuitive, user friendly, highly secure and best in market.

**What do you dislike about Board Intelligence?**

There are a lot of bells and whistles that I dont think are as useful as Board Intel thinks they are! Effective "bloat" to an otherwise great product.

**What problems is Board Intelligence solving and how is that benefiting you?**

Moving away from paper board packs, consolidating duplicate information and reporting into more streamlined management information and encouraging the use of tech in the baordroom

**Official Response from Lewis Morley:**

> Thank you for your thoughtful review!

We're thrilled to hear that you have found Board Intelligence an intuitive, user-friendly, and secure solution in the creation of your board packs. Its also great to hear first hand experience of how tech is being adopted in the boardroom. 

I would very much like to hear more in relation to your feedback about the value of some of our features and how these could be better implemented to provide a better user experience. It's very important to us that every aspect of our product adds value so your perspective is invaluable to us.

We are constantly striving to improve our offerings and would appreciate any specific suggestions you have as customer feedback is crucial in helping us enhance our product further. 

Please do reach out to a member of our team to discuss this and thank you once again for taking the time to share your thoughts!

All our best,

The BI Team.

  ### 5. System really easy to use, does what it needs to

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashleigh B. | Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 04, 2025

**What do you like best about Board Intelligence?**

The ease in how packs are created and distributed

**What do you dislike about Board Intelligence?**

Pack preview takes a while to load, find the new minute AI system tricky to use and could be more user friendly

**What problems is Board Intelligence solving and how is that benefiting you?**

Mitigating use of paper packs, ease of reviewing packs particularly where they are large

**Official Response from Lewis Morley:**

> Hello Ashleigh,

Thank you for your feedback! 

We’re glad to hear that you find the pack creation and distribution process easy, as well as the ability to review large packs effectively. 

I would very much like to speak with you more about your concerns with the pack preview and minutes features as I believe we can support you here to get the best from the system and would ask you to contact our support team for assistance. Your insights here will also help guide our efforts in improving our  user experience.

Wishing you all the best,

The BI Team.

  ### 6. The most efficient support team

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Investment Management | Enterprise (> 1000 emp.)

**Reviewed Date:** February 18, 2025

**What do you like best about Board Intelligence?**

The most efficient support team I have ever experienced. Queries are addressed in a short timeframe and very efficiently. 

Overall, BI is a user-friendly platform providing a great opportunity for commissioning papers directly via the platform, avoiding multiple emails and follow-ups for CoSecs. It's also very helpful to have report templates available within BI, and we are actively using these templates for reports throughout boards to have an aligned approach.

**What do you dislike about Board Intelligence?**

It would be helpful to have opportunity of having automatically generated sub-section contents to have a more clear shift between the report and its appendicies in a same manner as we can currently have for sections.

**What problems is Board Intelligence solving and how is that benefiting you?**

A secure platform to share the Board packs with the directors, ensuring that the content is kept in a secure environment.

**Official Response from Lewis Morley:**

> Hello, 

Thank you for your feedback on Board Intelligence! We're thrilled to hear that you find our support team to be the most efficient you've experienced, I will be sure to pass this along to them, it will make their day.

It's great to know that the user friendly nature of the Board Intelligence platform and the availability of report templates have streamlined your paper commissioning process. 

Additionally, it's reassuring to hear that Board Intelligence is helping you maintain a secure environment for sharing your Board packs with directors. Ensuring security while enhancing collaboration is a top priority for us.

Thank you once again for your support and insights!

All our best wishes, 

The BI Team

  ### 7. Time Saving Intuitive System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melanie W. | PA to the Boards, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 03, 2024

**What do you like best about Board Intelligence?**

Since joining Board Intelligence I have saved hours of time in my job as a PA collating Board and Committee packs.  The system is very intuitive and simple to use.  It is great in meeting when I want to send messages to the Chair if they have for example missed an agenda item and I can just send them a message through the system.  I would highly recommend this system.
The customer service is extremely speedy too.  If I have ever sent a query to the customer service inbox I usually receive a reply within the hour.

**What do you dislike about Board Intelligence?**

There is nothing to dislike about the system.  It is fantastic.

**What problems is Board Intelligence solving and how is that benefiting you?**

Board Intelligence save hours of time for my role.  I administer 10 meetings, some monthly and some quarterly, and I no longer have to collate PDF packs I can drag and drop everything into the system and it does the work for me.

**Official Response from Lewis Morley:**

> Hello Melanie, 

Thank you, we are thrilled you have enjoyed using the Board Intelligence platform and that it has proved to be such a time saving tool for you. It is great to hear how our intuitive drag and drop feature is working well and that the annotation feature is being used so effectively to share and collaborate.

Our team strives to provide excellent customer service, and it is always rewarding to receive such positive feedback, I will be sure to pass this along to them.

Thank you again for your continued support.

The BI Team.


  ### 8. Highly knowledgeable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cindy H. | Senior Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 30, 2024

**What do you like best about Board Intelligence?**

The Board Intelligence team has been consistently helpful, responsive, and highly knowledgeable. Their expertise and insight have been invaluable, demonstrating a deep understanding of the needs and challenges we face. Their support has been timely and well thought out, and it's clear they are highly skilled at what they do. Whether addressing complex queries or providing guidance, the team’s professionalism and talent truly stand out.

**What do you dislike about Board Intelligence?**

I have nothing to say on this part as I only had a great experience with the BI team.

**What problems is Board Intelligence solving and how is that benefiting you?**

Board Intelligence is solving several key problems related to board reporting and decision-making. One major issue it addresses is the inefficiency of preparing and accessing board materials. Their platform simplifies the creation of concise, strategic reports, reducing time spent on lengthy documentation and enabling clearer communication of key issues.

For us, this means faster decision-making, more focused board discussions, and a better understanding of critical business matters. It also ensures that we have the right information at our fingertips, improving overall governance and strategic oversight. The improved clarity and accessibility of information benefit both management and the board by driving more informed and effective decisions.

**Official Response from Lewis Morley:**

> Hello Cindy, 

Thank you for your feedback, it has made our day! 

We’re so happy that your experience with our devoted support team has been so positive, they really are the best at what they do.

We are elated that the Board Intelligence platform and its many features are being so well received, it is music to our ears that your board packs have seen so much positivity as a result.

If there’s anything else you’d like to share or need in the future, we are always free to talk.

With warmest wishes, 

The BI Team.

  ### 9. Great support - super responsive

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Venture Capital & Private Equity | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 12, 2025

**What do you like best about Board Intelligence?**

The customer service support team are first class. They are very quick to respond and are very helpful in providing solutions, and at pace.

**What do you dislike about Board Intelligence?**

I find it a little clunky when it comes to doing agendas for Board packs - and I get logged out too quickly!

**What problems is Board Intelligence solving and how is that benefiting you?**

It provides an online Board pack solution for us which reduces our need to print reams of documents, plus it can be with you at all times.

**Official Response from Lewis Morley:**

> Hello, 

Thank you for taking the time to provide your feedback! 

We’re delighted to hear that you’ve had a positive experience with our customer service team, I will be sure to pass your feedback along to them. 

I would be very keen to understand the troubles you are having when creating agendas and with being logged out and would ask that you contact our support team about this as we may be able to provide so tips on how best to create agenda items more effectively as well as being able to assist you with your lock out times. 

Our warmest regards,

The BI Team.

  ### 10. Very effective means of managing board papers over time

**Rating:** 4.5/5.0 stars

**Reviewed by:** John D. | Chief Executive Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 21, 2025

**What do you like best about Board Intelligence?**

It's very easy to upload papers for the staff team and really intuitive and easy to use platform for board members who have all their board papers in one place over time, along with the notes they have made.

**What do you dislike about Board Intelligence?**

Important to choose how long to stay logged in (as the default is, for security reasons, quite short) but a very second order issue.

**What problems is Board Intelligence solving and how is that benefiting you?**

Getting all the board papers to board members in a secure and easily accessible online format; and allowing them to refer to past packs in meetings.

**Official Response from Lewis Morley:**

> Hello John,

Its great to hear you and your team are finding Board Intelligence so easy to use and intuitive, we aim to make the platform as user friendly as possible so its always nice to receive feedback confirming this. We hope Board Intelligence continues to be so well received and would love to hear more feedback from yourself and your team.

As you mention, we do set the default sign out time for security reasons however this can be easily updated to suit your needs and can be done so within the settings menu. 

Many thanks again for your feedback.

We look forward to supporting you in 2025.

The BI Team.

  ### 11. Excellent System and Great Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2024

**What do you like best about Board Intelligence?**

Board Intelligence provides an excellent, professional looking platform for loading and distributiong board papers. It is easy to use from start to finish, the board agenda is very intuitive and makes planning a breeze. The upload of papers is easy and quick with the ability to set permissions to specific board members while keeping confidential papers at a need to know basis is quick and simple. The annotation function is a very handy feature for board members to share comments. 

In terms of support, it is first class! all support requests have been answered in an extremely quick and professional manner. 

All in all Board Intelligence is a very capable system with a great team supporting it.

**What do you dislike about Board Intelligence?**

I do not have any negative comments at this stage.

**What problems is Board Intelligence solving and how is that benefiting you?**

It is solving problems associated with sending large amounts of PDF documents by email including security issues such as papers being forwarded by email easily and automatically changing document formats.

**Official Response from Lewis Morley:**

> Hello,

Thank you so much for your detailed feedback, this is very helpful and refreshing to read. 

We are very pleased to see the Board Intelligence platform has delivered a positive experience in so many key areas and that the features and feel of the platform are landing well and having such extensive practical benefits.

I hope your future experience remain positive however we would be keen to hear more about your future use of the platform so please do stay in touch.

I will pass your kind words along to our support team, they really are our heros.

Thank you again for your continued support.

The BI Team.

  ### 12. Support service is first class

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mark B. | Client Services Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about Board Intelligence?**

The product itself is excellent, bit wanted to particularly nightlight the excellent support. Very quick to respond, and runs 24/7. Fantastic facility.

**What do you dislike about Board Intelligence?**

Nothing negative to say. It’s a great product

**What problems is Board Intelligence solving and how is that benefiting you?**

Conduct and management of a regulated fund GP board

**Official Response from Lewis Morley:**

> Dear Mark,

Thank you for your wonderful review! We’re delighted to hear that you find our product excellent and that our 24/7 support has made such a positive impression. 

Quick and reliable assistance is something we strive for, and it’s great to know we’re hitting the mark.

We appreciate your support and are always here to help if you need anything in the future.

All our best, 

The BI Team.

  ### 13. A simple and effective tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Graham E. | Chief Digital and Infrastructure Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 12, 2025

**What do you like best about Board Intelligence?**

Keeps all corporate meeting information in one well structure and east to use location.

**What do you dislike about Board Intelligence?**

So far, I have not identified anything to dislike!

**What problems is Board Intelligence solving and how is that benefiting you?**

Timely and well governed information provision .

**Official Response from Lewis Morley:**

> Hello Graham,

Thank you for your positive review! 

We're thrilled to hear that you are finding our platform easy to navigate and user friendly and that your experience so far has been so positive.  

If you ever have any suggestions or feedback, please feel free to share this with us.

All our very best, 

The BI Team.

  ### 14. Old MacBook issues resolved

**Rating:** 5.0/5.0 stars

**Reviewed by:** Peter C. | Corporate Governance Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 07, 2024

**What do you like best about Board Intelligence?**

The most recent upgrade to Board Intelligence failed on my old MacBook.  However, instead of just disregarding this and telling me just to upgrade, the team at Board Intelligence worked with me to get it working again.

They have done so and I am very grateful for their time and patience with me to get it working again.

**What do you dislike about Board Intelligence?**

At present, I have not found anything that is a particular challenge which is why the failure of my MacBook to be able to open the upgrade was so frustrating - it was like mssing a familiar friend.

**What problems is Board Intelligence solving and how is that benefiting you?**

We hae a large international set of boards that are being managed centrally.  BI allows us the ability ot operate as a team and still provide a personal service to each of the baords and their committees that we support.

**Official Response from Lewis Morley:**

> Hello Peter, 

Thank you so very much for your fabulous review, it is touching to hear the Board Intelligence app being referred to as a friend, here at BI we feel much the same.

Thank you also for your kind comments for our support team, they will be so happy to hear your glowing feedback and more so, that they have left you with a memorable positive experience.

On the rare occasion that something does go wrong, our team are on hand 24/7/365 to get things back on track for you, so please do reach out if you find yourself experiencing any difficulties no matter the time.

With our warmest wishes, 

The BI Team.

  ### 15. Board Intelligence has revolutionized our board meetings! The intuitive platform streamlines agenda.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrew W. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2025

**What do you like best about Board Intelligence?**

Action tracking , secure documents, efficient communication functionality

**What do you dislike about Board Intelligence?**

Getting everyone to partake is challenging, maybe gamifying it would be helpful

**What problems is Board Intelligence solving and how is that benefiting you?**

Helping our team manage our agenda, communicate action plans within board packs

  ### 16. Great support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 08, 2025

**What do you like best about Board Intelligence?**

Easy and straightforward to use for administrators and board members. Really good and fast customer support.

**What do you dislike about Board Intelligence?**

It would be great if we didn't have to email Board Intelligence when we need to re-add someone to the platform as a user.

**What problems is Board Intelligence solving and how is that benefiting you?**

Collating board papers into one and allowing board members to easily view the papers, as well as enabling the printing function for them. Board Intelligence is also keeping up with modern technology such as the use of AI.

**Official Response from Lewis Morley:**

> Thank you for your positive feedback! 

We're thrilled to hear that you are finding our platform and its features so easy to use and helpful, Its also great to hear that our customer support has been so well received.

Staying ahead with modern technology, including AI, is a priority for us and feedback like yours always encourages us to continue innovating.

We appreciate your suggestion regarding the user re-addition process; we're always looking for ways to improve user experience. I will pass your thoughts onto our product team for consideration.

If you have any further suggestions or feedback, please don’t hesitate to reach out.

Our warmest regards, 

The BI Team.

  ### 17. Amazing product and service for busy clerks and secretaries

**Rating:** 5.0/5.0 stars

**Reviewed by:** Juliet H. | Governance Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2025

**What do you like best about Board Intelligence?**

It is simple to create and copy agendas, upload documents and create easy to navigate meeting packs for the Board.

**What do you dislike about Board Intelligence?**

No real downsides but it would be great it was easier to track who has read what.

**What problems is Board Intelligence solving and how is that benefiting you?**

It allows me to sahare documents eaily witht he Board and alerts them to when those documents are available.  It saves time in creating and planning meeting agendas.

**Official Response from Lewis Morley:**

> Hi Juliet,

It's fantastic to hear that you've found Board Intelligence so useful for creating agendas & organizing meeting packs, and that the ability to easily share documents and notify board members about their availability has proved to be a huge time-saver. 

I understand your desire for better tracking of a users activity and wanted to ask you to please get in touch with our team, and we can provide more information on some audit features that might suit your needs. 

If you have any other features that you'd like to see in the future, or have any other insightful experiences please feel free to share!

The Bi Team.

  ### 18. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 18, 2025

**What do you like best about Board Intelligence?**

Board Intelligence is a really easy to use and intuitive platform for managing Board and Committee papers. I've only recently started using it and like the interface which is simple and streamlined. I'd highly recommend it to any business. BI also have a fantastic customer support helpline if you do need any assistance.

**What do you dislike about Board Intelligence?**

I can't think of any drawbacks when using Board Intelligence.

**What problems is Board Intelligence solving and how is that benefiting you?**

Board Intelligence makes managing meeting papers simple. It is easy to make and distribute board packs to users in a secure way.

**Official Response from Lewis Morley:**

> Hello and thank you so much for your wonderful feedback! 

We’re thrilled to hear that you are finding Board Intelligence easy to use and intuitive. It’s great to know that our simple and streamlined interface is having such a positive impact on your experience. We’re also glad to hear that our customer support team has been so helpful to you. Your recommendation means a lot to us!

If you ever have suggestions or need assistance in the future, please don’t hesitate to reach out. We’re here to ensure you continue to have a great experience with our platform!

Our warmest regards, 

The BI Team.

  ### 19. Good experience with BI support team

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2025

**What do you like best about Board Intelligence?**

Very helpful support team who were extreme responsive when I had an issue with BI crashing when I tried to open one particular document in a pack

**What do you dislike about Board Intelligence?**

Not being able to erase comments (after I have navigated away from the page) or any highlights.

**What problems is Board Intelligence solving and how is that benefiting you?**

Having ready access to all Board and committee papers

**Official Response from Lewis Morley:**

> Hello and thank you very much for your feedback.

While I am sorry to hear you had an issue with the app I am very happy that our support team was able to help get things back on track so quickly for you, they really are our A-Team!

Regarding your query about deleting comments, I am pleased to tell you that this can easily be done by following these steps:

1. Navigate to the pack that contains the comments.
2. Select the "Notes" tab along the top of your screen. (Here you will see all annotations you have shared and those shared with you)
3. Click the "Select" button now select individual or select all.
4. You can now choose to delete or amend who these annotations are shared with.

Alternatively you can click on each individually to jump to this in the pack, from here you can edit or delete the annotation.

I do hope this helps but should you require any assistance with this please do give our support team a call and they will happily walk you through this.

If you have any further feedback please do reach out.

All our best.

The BI Team. 

  ### 20. Super quick response for a problem I didn't even know I had

**Rating:** 5.0/5.0 stars

**Reviewed by:** Siobhan R. | Executive Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 14, 2025

**What do you like best about Board Intelligence?**

Super easy to use, great online customer support too - brilliant for busy admin staff with deadlines to meet.

**What do you dislike about Board Intelligence?**

Nothing really - just getting to grips with new software but it really is very user friendly.

**What problems is Board Intelligence solving and how is that benefiting you?**

Hitting our sustainability targets by ensuring we don't produce paper documents anymore. Sustainability targets are linked to our bonuses so that a great help.

**Official Response from Lewis Morley:**

> Hello Siobhan, 

Thank you for your positive feedback! We're thrilled to hear that Board Intelligence is making such a difference for your team.

We're especially pleased that you're achieving your sustainability targets and reducing paper usage.

If you have any further questions or need assistance as you continue to explore Board Intelligence, our customer support team is always here and happy to help 24/7/365!

All our best, 

The BI Team

  ### 21. Good review of Board Intelligence

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aaron  B. | Manager of Funds, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 26, 2024

**What do you like best about Board Intelligence?**

We use Board Intelligence currently on one of our funds and we find it an invaluable tool for enhancing boardroom effectiveness and decision-making. Its intuitive design allows usto easily create concise, impactful board papers that focus on key insights and strategic issues. The platform give us clarity and efficiency, ensuring that board directors can access the right information to make informed decisions without being overwhelmed by unnecessary detail. We also like the Archive element too.

**What do you dislike about Board Intelligence?**

Nothing so far, we believe that all our requirements are currently being met. Thank you.

**What problems is Board Intelligence solving and how is that benefiting you?**

Overall, Board Intelligence has greatly improved the quality of our board meetings by streamlining reporting processes and enabling more focused, strategic conversations. It’s an essential tool for any organisation looking to improve board performance and governance. Highly recommended!

**Official Response from Lewis Morley:**

> Hello Aaron, 

Thank you for review of Board Intelligence,

We are very grateful for your time and positive feedback, our team will be delighted to read your kind comments and recommendation.

I am thrilled to hear some of the ways in which the Board Intelligence platform has benefited you, your board members and your organisation, in particular how the quality of your board meetings have improved.

While I am pleased your requirements are currently being met, if there’s anything you need in the future, we are always available to discuss how we can assist any evolving needs. 

Many thanks from the BI Team.

  ### 22. Prompt resolution, professional and competent staff

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.)

**Reviewed Date:** August 14, 2025

**What do you like best about Board Intelligence?**

New to it and still exploring it. For now I'd say it's straightforward and easy to navigate with a good service team.

**What do you dislike about Board Intelligence?**

Homepage can be more streamlined, currently, one still has to navigate even when a specific folder has been selected.

**What problems is Board Intelligence solving and how is that benefiting you?**

Meeting facilitation

**Official Response from Lewis Morley:**

> We're glad to hear that you're finding our platform straightforward and easy to use and we appreciate your kind words about our support team.

Thank you for sharing your thoughts on the homepage navigation,  We're continuously working to enhance the user experience, and your insights will help us improve.

If you have any further suggestions or need assistance as you explore Board Intelligence further, please don't hesitate to reach out. We're here to help 24/7!

All our best,

The BI Team

  ### 23. Board Intelligence Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael N. | Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2025

**What do you like best about Board Intelligence?**

It's very secure and makes the documents very easy to be downloaded. Very easily accessible to all parties involved, internally and externally.

**What do you dislike about Board Intelligence?**

Our team typically uses Microsoft SharePoint/Box more often, and are not very familar with Board Intelligence. But when I use it, it seems very user-friendly to me.

**What problems is Board Intelligence solving and how is that benefiting you?**

Makes Board Documents easily accessible and downloadble for everyone. Often times, other organizations have a file size limit to accept over email, so the email will bounce back when the file is too large.

So, uploading the board materials to Board Intelligence solves that problem.

**Official Response from Lewis Morley:**

> Michael, 

It's great to hear that you have found Board Intelligence easy to use, have made use of the secure environment we offer and that the ease of access to your packs has been so helpful. 

I understand alternate systems may be in use, however our team would love the opportunity to speak with you about the ways you currently use the platform and the many ways in which it can assist with some of your tasks, so please do reach out to our team if you would like to discuss this. 

All our best, 

The BI Team.

  ### 24. Excellent Digital Platform for Board and Committee Meetings

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mahesh N. | Chief Technology Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 30, 2024

**What do you like best about Board Intelligence?**

The platform's user-friendly interface simplifies the creation, distribution, and review of board papers. 

Board Intelligence's account management and customer service have been exemplary, not only during the pre-sales phase but throughout our entire engagement. The company is committed to listening to its clients and continuously innovating, as evidenced by the recent integration of digital signature and AI capabilities into the product.

I would highly recommend Board Intelligence for its product quality and exceptional service.

**What do you dislike about Board Intelligence?**

So far, I have encountered no issues with the platform that the Board Intelligence team hasn't been able to resolve.

**What problems is Board Intelligence solving and how is that benefiting you?**

Its intuitive design and robust features for building and publishing board and committee packs allow users to focus on crafting the content rather than managing the logistics.

**Official Response from Lewis Morley:**

> Hi Mahesh,

We are incredibly grateful for your kind words and happy to know the Board Intelligence platform has helped with the creation of better packs and that your overall experience has been excellent. 

We do strive to provide the best possible service, so it pleases me to no end that this is the experience you have received.

Customer feedback inspires us to consistently give our best and allows us to focus on what our users really need so please do get in touch if there is anything we can assist you with in the future and please do keep feedback coming.

Best wishes,

The BI Team.


  ### 25. Board Intelligence

**Rating:** 5.0/5.0 stars

**Reviewed by:** Muslim H. | IT Project &amp; Systems Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about Board Intelligence?**

We have purchased this in particular for Executive members and it is proving to be very usefeul in particular who you want to grant access and also it is easy to follow instructions

**What do you dislike about Board Intelligence?**

At the moment, I cannot think of anything as the product is useful

**What problems is Board Intelligence solving and how is that benefiting you?**

Our Board members used company SharePoint but it was difficult in managing thier accont as not everyone use the company email address. Board Intelligence allows to login with any email address they wish to use and it is easy to manage from admin perspective.

**Official Response from Lewis Morley:**

> Hello Muslim, 

It's wonderful to hear that Board Intelligence has been so beneficial for your executive team and that they have found the platform so easy to use & effective. 

Being able to easily manage access without email restrictions certainly does make for a more streamlined and stress free experience.

If any new needs arise we would love to discuss these with you as we continue to support you through 2025.

Thank you for sharing your positive experience!

The BI Team

  ### 26. Extremely effective Board management tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paul L. | Non-executive Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2025

**What do you like best about Board Intelligence?**

Easy to use and intuitive, with excellent customer support

**What do you dislike about Board Intelligence?**

There is nothing to dislike about the product. It does what it is supposed to very effectively

**What problems is Board Intelligence solving and how is that benefiting you?**

Ensuring that all our board reporting is in one place with fully controlled access by user to what they need to produce / read

**Official Response from Lewis Morley:**

> Hello Paul,

Thank you for sharing your feedback of Board Intelligence. We are so pleased you have had such a positive experience and found our platform intuitive and easy to use and that your experience with our support team has been well received.

Looking forward to supporting you in 2025.

Best wishes, the BI Team

  ### 27. A Great Platform to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about Board Intelligence?**

I enjoy using Board IQ as it is easy to build meeting packs and everything is in one place.  Also the customer support is second to none.

**What do you dislike about Board Intelligence?**

There are no dislikes that I am aware of.

**What problems is Board Intelligence solving and how is that benefiting you?**

It is a brilliant platform for having meeting papers all in one place.

**Official Response from Lewis Morley:**

> Hello and thank you so much for your positive review of Board Intelligence! 

We're thrilled to hear that you are finding the platform so easy to use and the ease of building packs has been of benefit to you. It's also wonderful to know that our customer support has made a positive impact on your experience.

If you ever have any suggestions or need assistance, please don’t hesitate to reach out.

Thanks again for your support!

The BI Team.

  ### 28. When packs won't load and you get instant support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 05, 2025

**What do you like best about Board Intelligence?**

While preparing for a Board meeting I was unable to access a few packs. The team worked patiently with me through options and solutions and were very response and helpful. It's the first time I have had an issue with the system and it is encouraging to know the support s there should it happen again.

**What do you dislike about Board Intelligence?**

I have no comment for this section. My experience was positive.

**What problems is Board Intelligence solving and how is that benefiting you?**

Secure access to Board packs

**Official Response from Lewis Morley:**

> Hello and thank you for taking the time to provide us with your feedback. 

I am so pleased to hear that your experience with our support team was so positive and that they were able to help resolve the problem. They really are amazing!

As you continue to use the platform I would love to hear any more thoughts you have so please do stay in touch. 

Wishing you a great day ahead.

All out best, 

The BI Team.

  ### 29. Easy, straightforward, quick

**Rating:** 5.0/5.0 stars

**Reviewed by:** James S. | Company Secretary Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2025

**What do you like best about Board Intelligence?**

The ease with which packs can be prepared, amended and published, compared to other board pack software providers. Support staff are also friendly and quick to respond to queries and questions.

**What do you dislike about Board Intelligence?**

Cannot think of any particular drawbacks.

**What problems is Board Intelligence solving and how is that benefiting you?**

Preparation of board packs can be a drawn out process, particularly if updates are required to be made. Using Board Intelligence, users can prepare, publish and - if necessary - amend board packs in a few minutes.

**Official Response from Lewis Morley:**

> Hello James, 

Thank you for your feedback! 

It’s great to hear that you find the pack preparation process efficient and that this has proved to be time saving and effective, we strive to make the experience as seamless as possible. 

As your experience with the platform grows, if you find you have suggestions for improvements or features that could enhance your experience further, we’d love to hear them!

All our best, 

The BI Team.

  ### 30. Valuable tool for collation and review of meeting materials

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** September 26, 2024

**What do you like best about Board Intelligence?**

Board Intelligence is an invaluable tool for the collation and distribution of Board materials, in a neat and professional format.  The platform provides additional functionality for the reader of board materials in terms of easy navigation amongst agenda items and associated papers and annotation features. Papers are easily substituted and agenda items easily moved around. Customer support has always been excellent and our relationship manager has been professional, friendly and proactive is ensuring service is meeting or exceeding our expectations.

**What do you dislike about Board Intelligence?**

Some of our board papers take the form of spreadsheets, often with multiple worksheets.  It can be time consuming having to upload each worksheet to Board Intelligence separately, and some of the functionality / user experience of Excel is lost when viewing those spreadsheets in Board Intelligence.

**What problems is Board Intelligence solving and how is that benefiting you?**

Ease of substituting board materials at short notice. Ease of moving agenda items while also relocating materials associated with that agenda item. Storage of board papers and ease of access at a future date.

**Official Response from Lewis Morley:**

> Hello 

Thank you so much, it is heart-warming to receive such a positive review. Your feedback is invaluable and helps us keep our standards high.

We are sorry to hear you have experienced some difficulties with your Excel files and would love to talk with you more about your requirements as we may be able to offer some assistance and further tips on how to upload and manage your files in full. 

Please do reach out to our fantastic support team or to your account manager who will be happy to help.

Many kind regards,

The BI Team.


  ### 31. Responsive Helpful Support Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** March 13, 2025

**What do you like best about Board Intelligence?**

As an Executive Assistant I don't use the Platform, however my Manager does & I want to say thank you to the team (specifically Imogen) for the quick, concise support she shared today on getting us access to the system & logging in when we were unable to.

**What do you dislike about Board Intelligence?**

The OTP did not send to the phone, but that was quickly rectified with the Authenticator app.

**What problems is Board Intelligence solving and how is that benefiting you?**

I do not use it personally, but my Manager said it is very easy to use & saves much time having all the documents from previous meetings there, as opposed to having to search for them.

**Official Response from Lewis Morley:**

> Thank you for taking the time to share your feedback! 

We're thrilled to hear about your positive experience with our support team, especially Imogen, I have passed along your kind words. It's great to know that she was able to assist you promptly in resolving the login issues with a more convenient solution.

We’re also glad to hear that your Manager finds the platform user-friendly and appreciates the convenience of having all meeting documents easily accessible. Our goal is to streamline the process for users, and it's encouraging to know that we’re making a difference.

If you or your Manager have any further questions or need assistance in the future, please don’t hesitate to reach out!

Wishing you a great day ahead.

The BI Team.

  ### 32. An excellent, intuitive portal for keeping Boards updated

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.)

**Reviewed Date:** November 19, 2024

**What do you like best about Board Intelligence?**

BI is very easy to navigate and also easy to upload if you are an Administrator. Great search funtion. Very easy to use tools to highlight, annotate and share comments. This makes it very convenint to use during meetings to guide when to raise a question or probe further. A very useful product

**What do you dislike about Board Intelligence?**

It would be nice to have an eraser to "unhighlight" text which was highlighted in error

**What problems is Board Intelligence solving and how is that benefiting you?**

Keeping everything in one place, so that everyone hears/reads the same information and that information is available to the key individuals any time of the day and night, and whatever the location. great that it is easily accessible on phones as well, meaning less relaince on bigger devices when overseas.

**Official Response from Lewis Morley:**

> Hello, 

Its amazing to see you are utilising the app and its annotation features to their fullest and that these helpful tools and our easy to use app are benefitting you in so many areas.

I notice you mention an option to remove highlighted text and wanted to provide a couple of small tips to help with this. 

Firstly if you unselect the highlight tool and then click on the highlighted text you will be given the option to delete the highlight, alternatively when clicking the highlighted text you will notice 2 white dots at each end of the highlight, dragging one of these dots will allow you to edit the text that is highlighted. 

Should you wish, our support team would be happy to demo this for you, please do get in touch if this is of interest. 

Many thanks again for your feedback.

The BI Team.

  ### 33. The service team acts promptly,efficiently & deals with requests in a professional & friendly manner

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 01, 2024

**What do you like best about Board Intelligence?**

The presentation of the bookcase and shelves provides order and structure to company documents. The system is user friendly and the functions are easy to understand.

**What do you dislike about Board Intelligence?**

The formatting and presentation of page numbers and the tabs in a downloaded version of a document can be distracting an eyesore.

**What problems is Board Intelligence solving and how is that benefiting you?**

BI has offered our Boards a place to not only host board meeting documents but it also afforded them the opportunity to build an extensive library of board related documents and knowledge. Easy access to historical documents comes at the push of a button. 

I realise there are many other functionailities of BI most which we have not yet explored or applied. We will however look into all the possibility this product offers going forward.

**Official Response from Lewis Morley:**

> Hello and thank you for your kind words.

It is great to hear of all the ways in which you are benefitting from the platform and the functionality it provides and hope that as you continue to explore BI your experience continues to be equally positive.

We would love to hear from you more in the future as you try some of the extended features and we look forward to supporting you along on this journey.

With warm regards.

The BI Team.

  ### 34. I like Board Intelligence, it's user friendly and the customer service team are incredible.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Morgan C. | Company Secretarial Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 23, 2024

**What do you like best about Board Intelligence?**

I use Board Intelligence frequently, at least a couple times a week.There are many things I like about Board Intelligence. 

It's user friendly.
Customer service are approachable, knowledgeable, kind and helpful.

**What do you dislike about Board Intelligence?**

Sometimes I can't upload powerpoint slides because the formatting changes. Sometimes I can't upload a PDF without having to compress it.

It would be nice to have a template function, whereby those regular committies we have, we could have a template available and just copy/paste/change dates.

**What problems is Board Intelligence solving and how is that benefiting you?**

Everything is neatly in one place. Access can be provided and redacted very easily. I can make the changes myself or customer service are there to support.

**Official Response from Lewis Morley:**

> Hi,

Thank you for taking the time to share your experience with Board Intelligence. We are delighted to hear you are enjoying our board portal and the benefits it has brought to your organisation. I will also pass your kind words along to our customer service team. 

In relation to being unable at times to upload PowerPoints, we do recommend printing these to pdf with a maximum size of 50mb however our dedicated support team are on hand 24/7 should you ever have any difficulties in the future.

You also mentioned the desire for a template function and I wanted to provide a couple of tips that may be of use with this. 

The first is the option to clone a previous pack, to do this click the 3 dots on the front of the pack and select the option to "clone pack", this will make a carbon copy of the pack that you can then edit. Alternatively when creating a new pack, once you have selected the location you will be asked if you would like to select a pack to copy or to start from scratch, picking a pack here will again create a copy of this pack that you can then edit.

I do hope these tips will prove to be of use to you and that you continue to have great experiences using the Board Intelligence platform. 

Best wishes,

The BI Team

  ### 35. Simple to use yet powerful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 30, 2024

**What do you like best about Board Intelligence?**

Board Intelligence deals with most of the challenges that we encountered with our board meetings.

On the administrator’s side, it means we don’t have to rely on email chains anymore to put the board packs together and distribute them to our directors. The agenda feature is also quite clever and a big time-saver.

On the directors’ side, the application is uncluttered and easy to use. Board papers can be accessed even when offline and the customer support is top-notch.

**What do you dislike about Board Intelligence?**

New features used to take time to become available, but they seem to have picked up the pace in the last year or so.

**What problems is Board Intelligence solving and how is that benefiting you?**

Putting board packs together (and making sure that directors always have access to the latest version of the pack) take a lot of time and effort. Board Intelligence automates and massively simplifies the process.

**Official Response from Lewis Morley:**

> Your kind feedback is hugely appreciated & thank you for recognizing our support team, they will be so please to hear your kind words. 

We aim to provide the tools required to create impactful and effective board packs, so I am incredibly happy that both the platform and app have been well received and that the features are proving to be continually useful, time saving and enjoyable.

We would like to better understand your comment in relation to features being pushed out quicker so please do get in touch if you would like to discuss this or any other experiences you have had.

Best wishes, 

The BI Team.


  ### 36. Great service, easy collaboration and standardisation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joshua C. | Chief of Staff, Enterprise (> 1000 emp.)

**Reviewed Date:** September 23, 2024

**What do you like best about Board Intelligence?**

The Board Intelligence team are very responsive and the training given was engaging. Lucia makes it very easy to write board papers and collaborate with the team.

**What do you dislike about Board Intelligence?**

It could be made easier to view the changes that the team are making to the paper, and then being able to accept / decline those changes.

**What problems is Board Intelligence solving and how is that benefiting you?**

Standardising the format of board papers ensures that the board benefit from seeing a similar format every time. 
Collaboration used to happen through Microsoft 365 but Lucia forces the use of standard templates which prevents people making changes that impact standardisation.

**Official Response from Lewis Morley:**

> Hello, 

Thank you for your feedback its fantastic to hear the training was well received, I will pass along your kind comments to the team.

I am very happy to hear the benefits Lucia has brought you and your organisation in particular the standardisation this has offered.

We do make quality of life improvements and I will be sure to raise this with the development team for consideration. 

Many thanks,

The BI Team.

  ### 37. Very easy and simple to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 08, 2024

**What do you like best about Board Intelligence?**

I love how simple it is to use, you can teach it how to use pretty much to anyone. The easy drag and dropping of files makes it quicker and more efficient to send out reports and packs. I am rating the new improvements to the app and website - especially now that you do not have to press the enter key for it to save. I have been at the business for about 2years and being it my first job, it has been really easy to implement BI into my general tasks and using almost as a library to acknowledge all we have done over time, it is really easy to pull out packs instead of using our normal method of file searching on File Explorer. We are currently having an Audit Trail and BI has been of extreme help pulling information out and providing to our Auditors.

**What do you dislike about Board Intelligence?**

I would appreciate if there was a way that the paper titles were longer than 40 characters - I know it feels impossible to fit it all onto the bookcase cover, but if something even increasing a few more characters would mean that they are easier to find considering if we have multiple reports to send out in a day; often we will have to shorten down words for them all to fit, i.e calling Reports "Rpts" and they are going out to the NEDs.

**What problems is Board Intelligence solving and how is that benefiting you?**

Standardised agendas - everything is the same. It is our main channel for sending out minutes and is much more secure than sending over email as we do not need to redact minutes for review - especially private sessions. We can simply deselect people or restrict easily.

**Official Response from Lewis Morley:**

> Thank you for taking the time to share your feedback. 

We are delighted to hear you find our portal simple and intuitive, we aim to make the experience easy for all, so I am pleased this is hitting the mark.

We are always aiming to improve the overall user experience, so it is great to see that some of these improvements have already been of benefit to you.

Your feedback on the title character limit is incredibly valuable to us, I will ensure to put this forward for consideration for future development.

Wishing you the best,

The BI Team.


  ### 38. Life changing for assembly of board pack

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 12, 2025

**What do you like best about Board Intelligence?**

The possibility of sending prompts, the ease of assembly of the board pack, responsive helpdesk

**What do you dislike about Board Intelligence?**

I love everything about BI. The only problem is that not all clients prefer to implement it yet

**What problems is Board Intelligence solving and how is that benefiting you?**

Ease of assembly of board packs, coordination with other colleagues from my organisation

**Official Response from Lewis Morley:**

> Hello

Thank you for your wonderful review! 

We're thrilled to hear that our platform has made such a positive impact on your board pack creations and has been so easy to use and that your experience with our support team has contributed to your experience.

If you have any suggestions or feedback on how we can further improve, please don't hesitate to share. 

All our best wishes.

The BI Team.

  ### 39. Overall good platform

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Investment Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 14, 2025

**What do you like best about Board Intelligence?**

The bookshelfs give a good overview and are practical.

**What do you dislike about Board Intelligence?**

Login is bit tedious.
Not possible to download docs from the app.
That I need to login again to switch from one board (platform) to another as user with multiple access.

**What problems is Board Intelligence solving and how is that benefiting you?**

All board docs in one central place

**Official Response from Lewis Morley:**

> Hello and thank you for taking the time to provide your feedback on you experience with Board Intelligence.
 
I am pleased to hear that you are finding some benefit in having all of your documents in one easy to access, practical, safe space and hope that as you continue to use the system you will find many more of the features available to you just as useful.
 
In reference to switching between your accounts, depending on how you are accessing your account, we do have a couple of options that I would love to have the opportunity to discuss with you. Additionally hearing more about your experience will help us give the right feedback to our teams. 
 
If this is of interest please reach out to our dedicated support team who will be able to assist you with this and any other questions you may have.
 
Best regards
 
The BI Team

  ### 40. A practical and user friendly tool which has transformed ways of working in meetings management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Anthony L. | Company Secretary and Head of Risk & Assurance, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 24, 2024

**What do you like best about Board Intelligence?**

Creating agendas is very easy and is attuned to how clerks and committe secretaries would build agendas in accordance with best practice. It saves you the time it used to take to add attachments to emails if you did not have a board software system. It is unfussy and clear.

**What do you dislike about Board Intelligence?**

A minor quibble but the numbering of sub items by BI does cause some confusion. You get there in the end but you're never quite sure how.

**What problems is Board Intelligence solving and how is that benefiting you?**

It enables the creation of packs electronically which has saves me so much time. Trustees like it. The support service is excellent.

**Official Response from Lewis Morley:**

> Hello Anthony, 

Thank you very much for your feedback, it's great to hear how the system is saving you time and that the app has been well received by your trustees.

I would be very keen to speak with you more to better understand the minor issue you have mentioned about the sub item numbering.  
We can then provide you with some tips and training to help you get more from this feature. 

Please do reach out to our support team who will be happy to help you with this.

Wishing you all the best, 

The BI Team.

  ### 41. Intuitive and very user friendly, guaranteed to impress board directors!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 07, 2023

**What do you like best about Board Intelligence?**

Easy to navigate interface both for directors and administrators alike. Fantastic onboarding team and follow up support is quick and effective.

**What do you dislike about Board Intelligence?**

To date, I cannot think of anything except to say perhaps that compared to other products in the market, it may have fewer capabilities. But it is a board portal, and as a board portal compared to other products out there, it is the best!

**What problems is Board Intelligence solving and how is that benefiting you?**

Elimination of paperwork having to be circulated via email but also the improved presentation of the paperwork which is now so easy to access. It's interactiveness also assists our directors in focusing on reviewing the matters which really need attention.

**Official Response from Michael McPherson:**

> Thank you for sharing your feedback of Board Intelligence. We are so pleased you have had such a positive experience and found our platform intuitive and easy to use. We are grateful for your continued support. Best wishes, the BI Team

  ### 42. Board Intelligence for ALB

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Executive Office | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 14, 2025

**What do you like best about Board Intelligence?**

The customer service has been so helpful.

**What do you dislike about Board Intelligence?**

Having to reformat papers outside of BI.

**What problems is Board Intelligence solving and how is that benefiting you?**

Sending a board pack out securely.

**Official Response from Lewis Morley:**

> Thank you for your feedback! We're glad to hear that you found our customer service helpful. Providing excellent support is a top priority for us.

We understand your concern about the need to occasionally reformat papers  and would love to discuss this with you further to see if we can provide a more convenient solution, please do reach out to our support team who will be happy to provide some tips. 

We’re continuously working to enhance the platform and the user experience, so your input is invaluable as we make improvements. 

If you have any further suggestions or specific features you’d like to see, please feel free to share these with us for consideration. We’re here to help and are committed to improving your experience!

Wishing you a great day ahead.

The BI Team.

  ### 43. Review of Board Intelligence

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Executive Office | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 08, 2024

**What do you like best about Board Intelligence?**

It is really easy to access my papers, and during the meeting ensure that I go to the relevant part of the pack of papers. I am able to mark important papers and add my own notes and annotations

**What do you dislike about Board Intelligence?**

Nothing that I can identify, it is user friendly and does what I need it to.

**What problems is Board Intelligence solving and how is that benefiting you?**

Distributing and using the papers for Board meetings. All the papers in are in the same place, and clearly identify when there have been updates

**Official Response from Lewis Morley:**

> Hello,

We are all happy to hear that you are having a good experience using the Board Intelligence app as well as our bookmark and annotation features. We aim to make the app as accessible and user friendly as possible so its nice to know we are hitting the mark.

We are always working to improve the features we offer and always welcome feedback, so please do reach out if you have any suggestions or feel there are any areas of improvement needed.

Wishing you all our best.

The BI Team.

  ### 44. Great Product, Excellent Customer Support Response

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about Board Intelligence?**

BI is inuitive and easy to use.  The agenda planner is super efficient.  As our company is new to BI, I've had several queries and I have always received a response to my email or query within minutes.

**What do you dislike about Board Intelligence?**

It would be useful to be able to set user access/permission by paper as opposed to by tab.

**What problems is Board Intelligence solving and how is that benefiting you?**

Saving time, the process is quick.  Easy to organise documentation.

**Official Response from Lewis Morley:**

> Hello, 

Thank you for your feedback! We're glad to hear that are finding Board Intelligence intuitive and efficient.

I will pass along your kind words to our support team, they really are outstanding, friendly and super quick.

Regarding your point about user access on a pack level, we do offer options to customize pack access on different levels, allowing you to manage permissions more effectively. 

If you would like to learn more about this and how to implement various levels or access please do reach out to our support team who will be happy to demo this for you.

Wishing you all the best,

The BI Team.

  ### 45. Great platform to use and the support service is good.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** March 31, 2025

**What do you like best about Board Intelligence?**

It is user friendly and the support service is very quick.

**What do you dislike about Board Intelligence?**

The replacement of document function would be great if you could quick view the documents.

**What problems is Board Intelligence solving and how is that benefiting you?**

It solves a risk problem by not circulating docs via email.

**Official Response from Lewis Morley:**

> Hello, 

Thank you for taking the time to provide us with your feedback, it is greatly appreciated.

I am so happy to hear that you are finding the platform so easy to use and that the secure environment has benefited you and your team. 

I would be interested to know more about your request to be able to quick view documents and would ask if you can reach out to our support team to provide some more details on this, we can then pass this along to our product team for consideration.

If you have any further recommendations or experiences you would like to share we would love to hear more.

All our best, 

The BI Team.

  ### 46. User friendly and efficient

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 02, 2024

**What do you like best about Board Intelligence?**

Board Intelligence is really easy to use, it's very user friendly and simple to navigate around the app. The app is very functional and enables you to efficiently move from one resource to the next. Access to the app via mobile, tablet and laptop is very helpful.

**What do you dislike about Board Intelligence?**

There are two ways to navigate within a file, either through scrolling or navigating from the control panel. This isn't as clear on mobile but once found it is easy to do. I was not initially aware I could access on the laptop but very helpful now I know.

**What problems is Board Intelligence solving and how is that benefiting you?**

Easy to access all the files we need in one place. We can move from one file to the next efficiently, and we can refer back to old documents very quickly.

**Official Response from Lewis Morley:**

> Hi, 

Thank you for taking the time to share your experience with our Board App. 

We are thrilled to hear you are finding the app easy to use and that the functionality the app provides has been of benefit to you.

Wishing you all the best,

The BI Team

  ### 47. Pack collation process is seamless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** April 04, 2025

**What do you like best about Board Intelligence?**

Pack collation process is seamless and easy to use

**What do you dislike about Board Intelligence?**

Pop out when uploading documents to agenda item is sometimes confusing when adding multiple documents

**What problems is Board Intelligence solving and how is that benefiting you?**

Board pack collation

**Official Response from Lewis Morley:**

> Hello, 

Thank you for your kind words, I am so pleased to hear the platform is having such a positive effect with your pack creation and that you are finding it user friendly. 

I would recommend speaking with our support team who would be happy to give you so useful tips for uploading documents alternatively we do hold regular training sessions that you may find useful as document uploads are covered in this, you would also have the opportunity to ask any questions you may have. Signups to our training sessions can be found on our website.

Please do let us know if you have any further experiences with BI that you would like to share. 

Man thanks,

The Bi Team.

  ### 48. Streamlined the process of preparing board materials

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 02, 2024

**What do you like best about Board Intelligence?**

User friendly - both for users and admin
The ability to consolidate papers into a concise and easily accessible format has saved a lot of time and streamlined the process of preparing board materials
Customisable agendas, ability to drag and drop documents
Great tech support who respond immediately and resolve issues quickly

**What do you dislike about Board Intelligence?**

Compatability with word and excel documents - frequently skews the formatting unless papers are uploaded as PDFs
Unable to export just the agenda, has to be exported as an entire board pack

**What problems is Board Intelligence solving and how is that benefiting you?**

Saves a lot of time, reduces the amount of emails, ease of reminding people about deadlines - a valuable tool for efficient meeting preparation and document management.
Secure platform to share board pack materials with both internal and external stakeholders.

**Official Response from Lewis Morley:**

> Hello, 

Thank you for your feedback on your Board Intelligence experience.

It is fantastic to read how the platform has worked well for you and the timesaving benefits it is having. I will be sure to pass your kind words along to the team.

Our dedicated 24/7 support team are always happy to assist with any difficulties you experience with your file formatting should you wish to discuss this with them.

Wishing you all the best,

The BI Team

  ### 49. Independent School Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 26, 2024

**What do you like best about Board Intelligence?**

It is very logical to use and the support team are really helpful and get back to you very quickly. I have not had any training as providing cover but I have picked up publishing papers very quickly.

**What do you dislike about Board Intelligence?**

Can't really think of anything to be honest.

**What problems is Board Intelligence solving and how is that benefiting you?**

It provides a secure way of sharing confidential information with the appropriate people.

**Official Response from Michael McPherson:**

> Thank you for taking the time to share your experience with Board Intelligence! We are delighted it has been so positive, and I will be sure to pass on your comments to our support team!  
We are always looking for new ways to improve our board portal, so if you do think of any areas for improvement, please do not hesitate to reach out.

Thank you for your continued support. 

Best wishes,
The BI team

  ### 50. Great service, fast and quick support.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Toby N. | Senior Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 27, 2024

**What do you like best about Board Intelligence?**

Quick support service, easy system and professional packs.

**What do you dislike about Board Intelligence?**

N/A there are no major things I dislike about the service.

**What problems is Board Intelligence solving and how is that benefiting you?**

It allows us to consolidate meeting papers into a professional pack that is easy for us to use and Directors to access.

**Official Response from Lewis Morley:**

> Hello 

Thank you for your time to give us a kind review.

It is great to know that you were satisfied with the Board Intelligence system and our prompt support team.

Over time needs change so If there is anything more we can ever do for you or your organisation, we’re just a message away!

Warmest wishes, 

The BI Team.



## Board Intelligence Discussions
  - [How has Board Intelligence helped you manage and access board packs in one place?](https://www.g2.com/discussions/how-has-board-intelligence-helped-you-manage-and-access-board-packs-in-one-place) - 1 upvote

- [View Board Intelligence pricing details and edition comparison](https://www.g2.com/products/board-intelligence/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-18+00%3A29%3A54+-0500&secure%5Bsession_id%5D=101b2c62-0e1b-4ff2-8adb-ac7935db4903&secure%5Btoken%5D=27a7e7be3df0c903779c082b1d2890eb54a25d8d07add3f8c6e6144503885040&format=llm_user)
## Board Intelligence Integrations
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Microsoft PowerPoint](https://www.g2.com/products/microsoft-powerpoint/reviews)
  - [Microsoft Word](https://www.g2.com/products/microsoft-word/reviews)

## Board Intelligence Features
**Meeting Management**
- Scheduling
- Agenda builder
- Meeting Minutes
- Document Management
- Voting
- Polls and Questionnaires
- Task Manager

**Board Tools**
- E-Signatures
- Permissioning
- Annotations and Notes
- Video Conferencing Integration
- Meeting Archives
- Single Sign On (SSO)
- Board Assessments
- D&O Questionnaires
- Storage & File Sharing Integration
- Email Integration
- E-Signature Integration

**Generative AI - Board Management**
- AI Text Summarization

**Agentic AI - Board Management**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction

## Top Board Intelligence Alternatives
  - [Diligent Boards](https://www.g2.com/products/diligent-boards/reviews) - 4.5/5.0 (496 reviews)
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  - [Convene](https://www.g2.com/products/azeus-systems-convene/reviews) - 4.8/5.0 (389 reviews)

