# Best Last Mile Delivery Software *By [Daniel Rivera](https://research.g2.com/insights/author/daniel-rivera)* Last mile delivery software provides features for businesses to manage and streamline deliveries from the warehouse to the customer’s front door. Last mile delivery software performs this task through route optimization, advanced dispatching, customer alerts, proof of delivery, and delivery analytics. With all these features in place, businesses can speed up delivery times as well as stay in constant communication with customers on the status of their deliveries. Last mile delivery software is mostly used by dispatchers and drivers to stay in communication and provide efficient deliveries to customers. While last mile delivery software is similar in many ways to courier software, the main differentiator is that last mile delivery software focuses solely on the delivery process while courier software can focus on back office and other operations involved in receiving and delivering. Last mile delivery software is often implemented in supply chain and logistics departments at businesses that manage delivery orders on a daily basis. Last mile delivery software is implemented alongside other supply chain and logistics software such as [supply chain planning software](https://www.g2.com/categories/supply-chain-planning). To qualify for inclusion in the Last Mile Delivery category, a product must: - Provide tools for route optimization and automatic dispatch - Provide delivery management tools for customers such as preferred delivery window and package tracking - Provide tools for logistics companies to manage and track deliveries ## Top Last Mile Delivery Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Elite EXTRA](https://www.g2.com/products/elite-extra/reviews) | 4.6/5.0 (79 reviews) | Last-mile dispatch with real-time driver accountability | "[Streamlines Dispatching with Great Auto-Dispatching Features](https://www.g2.com/survey_responses/elite-extra-review-12914076)" | | 2 | [FarEye](https://www.g2.com/products/fareye/reviews) | 4.7/5.0 (276 reviews) | Bulk-order routing with last-mile visibility | "[Smart Routing and Live Tracking](https://www.g2.com/survey_responses/fareye-review-12798017)" | | 3 | [Metrobi Delivery Management Software](https://www.g2.com/products/metrobi-delivery-management-software/reviews) | 4.9/5.0 (59 reviews) | Recurring local route dispatch with proof-of-delivery | "[Excellent Visibility Across Every Delivery From Dispatch to Completion](https://www.g2.com/survey_responses/metrobi-delivery-management-software-review-13041190)" | | 4 | [project44](https://www.g2.com/products/project44/reviews) | 4.7/5.0 (706 reviews) | Multi-carrier last-mile visibility with ETA intelligence | "[Setting Standards for Future Services](https://www.g2.com/survey_responses/project44-review-7932179)" | | 5 | [Route4Me](https://www.g2.com/products/route4me/reviews) | 4.7/5.0 (131 reviews) | Multi-stop last-mile route optimization with real-time dispatch | "[Optimized Routes That Keep Deliveries On Schedule](https://www.g2.com/survey_responses/route4me-review-13048001)" | | 6 | [Shipsy](https://www.g2.com/products/shipsy-shipsy/reviews) | 4.5/5.0 (157 reviews) | End-to-end last-mile routing with real-time visibility | "[Shipsy Makes Shipment Tracking and Delivery Times Easy](https://www.g2.com/survey_responses/shipsy-review-12712173)" | | 7 | [Locus](https://www.g2.com/products/locus-locus/reviews) | 4.5/5.0 (54 reviews) | Dynamic route optimization with last-mile visibility | "[Locus TMS for Unilever last mile delivery solution](https://www.g2.com/survey_responses/locus-review-11172339)" | | 8 | [Lalamove](https://www.g2.com/products/lalamove/reviews) | 4.6/5.0 (10 reviews) | On-demand last-mile dispatch with affordable couriers | "[Lalamove personal experience](https://www.g2.com/survey_responses/lalamove-review-10540456)" | | 9 | [LionWheel](https://www.g2.com/products/lionwheel/reviews) | 5.0/5.0 (12 reviews) | Route-optimized last-mile delivery with real-time tracking | "[Managing deliveries wit Lionwheel](https://www.g2.com/survey_responses/lionwheel-review-10048874)" | | 10 | [Onfleet](https://www.g2.com/products/onfleet/reviews) | 4.6/5.0 (137 reviews) | Route optimization with real-time driver dispatch | "[Amazing, Easy-to-Use Software with Flexible Pay-Per-Use Pricing](https://www.g2.com/survey_responses/onfleet-review-13060021)" | ## G2 Grid® for Last Mile Delivery Software ![G2 Grid® for Last Mile Delivery Software plotting products by satisfaction and market presence](https://www.g2.com/categories/last-mile-delivery/grids.png?focus%5B%5D=124078&focus%5B%5D=77526&focus%5B%5D=1328599&focus%5B%5D=20527&focus%5B%5D=16775&focus%5B%5D=36354&focus%5B%5D=53581&focus%5B%5D=130689) Highlighted products: Elite EXTRA, FarEye, Metrobi Delivery Management Software, project44, Route4Me, Shipsy, Locus, and Lalamove. Underlying data: [Grid® JSON](https://www.g2.com/categories/last-mile-delivery/grids.json?focus%5B%5D=elite-extra&focus%5B%5D=fareye&focus%5B%5D=metrobi-delivery-management-software&focus%5B%5D=project44&focus%5B%5D=route4me&focus%5B%5D=shipsy-shipsy&focus%5B%5D=locus-locus&focus%5B%5D=lalamove) ## How Many Last Mile Delivery Software Products Does G2 Track? **Total Products under this Category:** 195 ### Category Stats (Jul 2026) - **Average Rating**: 4.55/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Dispatch Science (+0.77%) - Among all products in this category, Dispatch Science recorded the largest rating increase compared to last month *Last updated: July 16, 2026* ## How Does G2 Rank Last Mile Delivery Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 3,000+ Authentic Reviews - 195+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Last Mile Delivery Software Is Best for Your Use Case? - **Leader:** [Elite EXTRA](https://www.g2.com/products/elite-extra/reviews) - **Highest Performer:** [LionWheel](https://www.g2.com/products/lionwheel/reviews) - **Easiest to Use:** [FarEye](https://www.g2.com/products/fareye/reviews) - **Top Trending:** [Dispatch Science](https://www.g2.com/products/dispatch-science/reviews) - **Best Free Software:** [Tookan](https://www.g2.com/products/tookan/reviews) --- **Sponsored** ### SFTP To Go SFTP To Go is a cloud-native Managed File Transfer (MFT) solution engineered to eliminate the operational headaches of traditional file servers. Built on a highly available AWS infrastructure, it replaces manual scripting and fragile legacy setups with an automated, secure data network that handles unlimited concurrent connections. 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[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=2447&secure%5Bchosen_at%5D=2026-07-16T10%3A03%3A30Z&secure%5Bdisplayable_resource_id%5D=1535&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=116040&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=116040&secure%5Bresource_id%5D=2447&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Flast-mile-delivery&secure%5Btoken%5D=f81a27c3be64a3a3f39a9358dbdb68d9909ec37b2192909d32de0d81f23c06fe&secure%5Burl%5D=https%3A%2F%2Fsftptogo.com%2F&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Last Mile Delivery Software Products in 2026? ### 1. [Elite EXTRA](https://www.g2.com/products/elite-extra/reviews) Elite Elite EXTRA is a comprehensive, cloud-based software suite from Epicor, tailored to tackle “last‑mile” logistics challenges—where the final delivery of goods to customers often proves costly and complex. It integrates Routing & Dispatch, Returns Automation, and Delivery Network into a single, streamlined platform. What Elite EXTRA offers 1. Routing & Dispatch - Optimized routes: Ensure efficient routes, every time with our advanced route optimization engine - Better customer communication: Features real‑time driver tracking, ETA notifications, and proof of delivery through mobile signature/photo capture via the EXTRA Driver app - Streamlined operations: Organizations using it reported up to 20% productivity gains within a month 2. Delivery Network - More delivery options - Choose from numerous integrated third party fleets to complete your deliveries - Flexible delivery: Compare delivery costs and times of third party delivery options in real time - Happier customers: Wow your customers with fast delivery—no matter the status of your internal fleet 3. Returns Automation - Comprehensive views: Delivers a dashboard for managing the full returns lifecycle—from authorization to pickup to credit issuance. - Process efficiency: Empowers businesses to configure automatic return-policy enforcement and gives customers an intuitive portal experience - Returns trackability: No more goods lost in transit or delays in getting credits issued– turn an operational weakness into a strength Why choose Elite EXTRA - All‑in‑one platform: Seamlessly integrates dispatch, third‑party carrier use, and returns under one SaaS umbrella - SaaS with no long-term commitments: Continually updated (every ~8 weeks), with month-to-month subscriptions—no lock-in. - Highly rated: Earns around 4.7/5 on Capterra & Software Advice; praised for ease of use, robust features, and solid customer support **Average Rating:** 4.6/5.0 **Total Reviews:** 79 **How Do G2 Users Rate Elite EXTRA?** - **Ease of Use:** 9.3/10 (Category avg: 9.0/10) - **Customer communication:** 9.2/10 (Category avg: 8.8/10) - **Customer feedback:** 8.3/10 (Category avg: 8.6/10) - **How long did it take to go live?:** 1.0/10 (Category avg: 1.1/10) **Who Is the Company Behind Elite EXTRA?** - **Seller:** [Epicor](https://www.g2.com/sellers/epicor) - **Company Website:** https://www.epicor.com - **Year Founded:** 1972 - **HQ Location:** Austin, TX - **Twitter:** @Epicor (9,286 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/4617/ (6,179 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Automotive, Transportation/Trucking/Railroad - **Company Size:** 54% Mid-Market, 33% Small-Business #### What Are Elite EXTRA's Pros and Cons? **Pros:** - Automation (1 reviews) - Customer Experience (1 reviews) - Delivery Management (1 reviews) - Delivery Time (1 reviews) - Driver Monitoring (1 reviews) **Cons:** - Connectivity Issues (1 reviews) - GPS Problems (1 reviews) - Inaccuracy (1 reviews) - Inaccurate Geolocation (1 reviews) - Inaccurate Tracking (1 reviews) ### What Do G2 Reviewers Say About Elite EXTRA? *AI-generated summary from verified user reviews* **Pros:** - Users value the **automation capabilities** of Elite EXTRA, streamlining return processes and enhancing delivery management. - Users value the **efficient delivery management** of Elite EXTRA, enhancing customer satisfaction and operational effectiveness. - Users value the **efficient delivery management** features of Elite EXTRA, enabling seamless tracking and last-minute options. - Users appreciate the **fast delivery times** offered by Elite EXTRA, enhancing their overall logistics efficiency. - Users appreciate the **real-time driver monitoring** feature of Elite EXTRA, enhancing route management and customer satisfaction. **Cons:** - Users experience **connectivity issues** with Elite EXTRA, affecting tracking accuracy until reliable coverage is available. - Users experience **GPS accuracy issues** that improve once good coverage is regained, affecting tracking reliability. - Users experience **inaccuracy issues** with the tracking system, particularly in areas with poor GPS or network coverage. - Users experience **inaccurate geolocation** due to GPS or carrier issues, though it improves with better coverage. - Users report **inaccurate tracking** during poor GPS or network conditions, though updates occur once better coverage is available. #### What Are Recent G2 Reviews of Elite EXTRA? **"[Streamlines Dispatching with Great Auto-Dispatching Features](https://www.g2.com/survey_responses/elite-extra-review-12914076)"** **Rating:** 4.0/5.0 stars *— Tim T.* [Read full review](https://www.g2.com/survey_responses/elite-extra-review-12914076) --- **"[Seamless CDK Integration and Real-Time Delivery Visibility](https://www.g2.com/survey_responses/elite-extra-review-12948783)"** **Rating:** 5.0/5.0 stars *— Heather S.* [Read full review](https://www.g2.com/survey_responses/elite-extra-review-12948783) --- #### What Are G2 Users Discussing About Elite EXTRA? - [What is EliteExtra used for?](https://www.g2.com/discussions/what-is-eliteextra-used-for) ### 2. [FarEye](https://www.g2.com/products/fareye/reviews) FarEye’s Delivery Management platform turns deliveries into a competitive advantage. Retail, e-commerce and third-party logistics companies use FarEye’s unique combination of orchestration, real-time visibility, and branded customer experiences to simplify complex last-mile delivery logistics. The FarEye platform allows businesses to increase consumer loyalty and satisfaction, reduce costs and improve operational efficiencies. FarEye's products are oriented to key areas in the order-to-door delivery journey to efficiently execute the last-mile delivery process, ensuring a seamless consumer experience: Ship: Meet customers where they are, offering a flexible range of delivery options. Optimize multi-carrier-enabled deliveries for peak efficiency and on-time delivery performance. Track: Provide real-time shipment-level visibility throughout the order-to-delivery journey, avoid delays and disruptions. Route: Make deliveries more profitable with dynamic constraint-based route planning and scheduling. Execute: Accelerate cross-dock and driver operations, leading to faster operations at the delivery hub or warehouse. Experience: Deliver a branded, differentiated customer experience throughout the pre and post-purchase process - from order tracking and scheduling, to delivery notifications to returns and exchanges. The FarEye platform offers brands, shippers, and carriers the agility, flexibility, and scalability required to meet business requirements, adhere to sustainability measures, and address disruptions with confidence and trust. FarEye's technology provides the transparency and adaptability to simplify the vast complexities of last-mile logistics while delivering your packages on time, every time. Every business that considers itself customer-centric must transform into a distribution and logistics company. This is why leaders across the globe like Dominoz, Gordon Food Services, Tata Steel, Hilti, Bluedart, Helofresh and over 150+ brands entrust FarEye with their last-mile operation and customer delivery experience. **Average Rating:** 4.7/5.0 **Total Reviews:** 276 **How Do G2 Users Rate FarEye?** - **Ease of Use:** 9.5/10 (Category avg: 9.0/10) - **Customer communication:** 9.1/10 (Category avg: 8.8/10) - **Customer feedback:** 9.3/10 (Category avg: 8.6/10) - **How long did it take to go live?:** 6.0/10 (Category avg: 1.1/10) **Who Is the Company Behind FarEye?** - **Seller:** [FarEye](https://www.g2.com/sellers/fareye-209791b6-6352-4f97-9c80-5521a8c38dc4) - **Year Founded:** 2013 - **HQ Location:** Chicago, Illinois - **Twitter:** @FarEye (1,349 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/fareye/ (598 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** GPS Engineer, Manager - **Top Industries:** Transportation/Trucking/Railroad, Logistics and Supply Chain - **Company Size:** 64% Enterprise, 32% Mid-Market #### What Are FarEye's Pros and Cons? **Pros:** - Ease of Use (54 reviews) - Tracking (48 reviews) - Features (34 reviews) - Real-time Tracking (28 reviews) - Reporting (27 reviews) **Cons:** - Slow Performance (31 reviews) - Technical Issues (29 reviews) - Slow Loading (19 reviews) - Tracking Issues (13 reviews) - Syncing Issues (10 reviews) ### What Do G2 Reviewers Say About FarEye? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of FarEye, highlighting its intuitive design and seamless integration into existing systems. - Users appreciate the **real-time tracking** of FarEye, making it easy to manage and update shipment details. - Users appreciate the **unified control-tower view** of FarEye, enhancing efficiency and simplifying dispatch operations. - Users value the **real-time tracking** capabilities of FarEye, enhancing visibility and responsiveness in shipment management. - Users appreciate the **real-time visibility and tracking** provided by FarEye, enhancing operational efficiency and responsiveness. **Cons:** - Users experience **slow performance** with FarEye, including untracked trips and buffering issues affecting usability. - Users often face **technical issues** like vehicle registration errors and deployment bugs, affecting overall functionality. - Users experience **slow loading** times during order uploads and login, impacting their overall efficiency with FarEye. - Users experience **tracking issues** with GPS alerts and live data updates, affecting their overall satisfaction with FarEye. - Users experience **syncing issues** that disrupt functionality, especially in low-connectivity areas and with GPS alerts. #### What Are Recent G2 Reviews of FarEye? **"[Smart Routing and Live Tracking](https://www.g2.com/survey_responses/fareye-review-12798017)"** **Rating:** 5.0/5.0 stars *— Rahul S.* [Read full review](https://www.g2.com/survey_responses/fareye-review-12798017) --- **"[Reliable Platform for Daily Logistics Operations](https://www.g2.com/survey_responses/fareye-review-13067007)"** **Rating:** 4.5/5.0 stars *— Riyaz I.* [Read full review](https://www.g2.com/survey_responses/fareye-review-13067007) --- ### 3. [Metrobi Delivery Management Software](https://www.g2.com/products/metrobi-delivery-management-software/reviews) Metrobi Delivery Management Software is a platform designed to simplify and optimize local delivery operations for businesses. It offers advanced route optimization to minimize travel time and fuel costs, real-time live tracking for precise delivery status updates, and digital proof of delivery (POD) features including signatures, photos, and notes to enhance accountability and customer satisfaction. **Average Rating:** 4.9/5.0 **Total Reviews:** 59 **How Do G2 Users Rate Metrobi Delivery Management Software?** - **Ease of Use:** 9.8/10 (Category avg: 9.0/10) - **Customer communication:** 9.4/10 (Category avg: 8.8/10) - **Customer feedback:** 9.6/10 (Category avg: 8.6/10) - **How long did it take to go live?:** 0/10 (Category avg: 1.1/10) **Who Is the Company Behind Metrobi Delivery Management Software?** - **Seller:** [Metrobi](https://www.g2.com/sellers/metrobi) - **Year Founded:** 2019 - **HQ Location:** Boston, US - **Twitter:** @MetrobiOfficial (37 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/metrobi (37 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Manager - **Top Industries:** Marketing and Advertising, Computer Software - **Company Size:** 64% Small-Business, 25% Mid-Market #### What Are Metrobi Delivery Management Software's Pros and Cons? **Pros:** - Real-time Tracking (18 reviews) - Delivery Management (16 reviews) - Notifications (15 reviews) - Route Optimization (15 reviews) - Customer Satisfaction (9 reviews) **Cons:** - Poor Customization (3 reviews) - Integration Issues (1 reviews) - Lack of Flexibility (1 reviews) - Limited Reporting (1 reviews) - Routing Issues (1 reviews) ### What Do G2 Reviewers Say About Metrobi Delivery Management Software? *AI-generated summary from verified user reviews* **Pros:** - Users value the **real-time tracking** feature of Metrobi, enhancing visibility and communication throughout the delivery process. - Users value the **live tracking and photo-verified proof of delivery** , enhancing control and confidence in deliveries. - Users value the **real-time notifications** from Metrobi, enhancing communication and confidence during deliveries. - Users value the **route optimization** feature for saving time and improving delivery efficiency and client satisfaction. - Users appreciate the **reliable delivery management** of Metrobi, ensuring timely and efficient delivery for their bakery needs. **Cons:** - Users desire more **customization options** in reporting and analytics for enhanced functionality in Metrobi. - Users feel that the **integration issues** with Metrobi are noticeable, yet they haven't severely affected operations. - Users desire a bit more **flexibility in report customization** to enhance their overall experience with the software. - Users find Metrobi's **limited reporting** options restrictive, wishing for more advanced analytics customization in future updates. - Users find the **routing issues** problematic, as routes lack color-coding, complicating differentiation. #### What Are Recent G2 Reviews of Metrobi Delivery Management Software? **"[Excellent Visibility Across Every Delivery From Dispatch to Completion](https://www.g2.com/survey_responses/metrobi-delivery-management-software-review-13041190)"** **Rating:** 5.0/5.0 stars *— Werner V.* [Read full review](https://www.g2.com/survey_responses/metrobi-delivery-management-software-review-13041190) --- **"[A Reliable Platform for Managing Busy Delivery Schedules](https://www.g2.com/survey_responses/metrobi-delivery-management-software-review-13041159)"** **Rating:** 5.0/5.0 stars *— Roberto B.* [Read full review](https://www.g2.com/survey_responses/metrobi-delivery-management-software-review-13041159) --- ### 4. [project44](https://www.g2.com/products/project44/reviews) project44 believes in better supply chains. Movement by project44 is the Decision Intelligence Platform powered by Supply Chain AI that transforms fragmented logistics management into unified intelligence, restoring control and bringing certainty to global supply chain operations. Having built a comprehensive and connected ecosystem, project44 provides visibility into over 1 billion shipments annually for over 1,000 leading brands within manufacturing, automotive, retail, life sciences, food & beverage, CPG, and oil, chemical & gas. project44's commitment to excellence has been recognized across organizations and awards including being named the Leader in the 2025 Gartner Magic Quadrant and as the "Customer's Choice" in Gartner's Voice of the Customer report, an sixteen-time leader on G2's Supply Chain Visibility Grid, Google Cloud Partner of the Year, and SAP Pinnacle Award winner. Learn more at project44.com. **Average Rating:** 4.7/5.0 **Total Reviews:** 706 **How Do G2 Users Rate project44?** - **Ease of Use:** 9.2/10 (Category avg: 9.0/10) - **Customer communication:** 8.6/10 (Category avg: 8.8/10) - **Customer feedback:** 8.7/10 (Category avg: 8.6/10) - **How long did it take to go live?:** 4.6/10 (Category avg: 1.1/10) **Who Is the Company Behind project44?** - **Seller:** [project44](https://www.g2.com/sellers/project44) - **Company Website:** https://project44.com/ - **Year Founded:** 2014 - **HQ Location:** Chicago, IL - **Twitter:** @freightpipes (5,147 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/9265792/ (789 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, President - **Top Industries:** Logistics and Supply Chain, Transportation/Trucking/Railroad - **Company Size:** 41% Mid-Market, 36% Enterprise #### What Are project44's Pros and Cons? **Pros:** - Ease of Use (75 reviews) - Customer Support (52 reviews) - Tracking (52 reviews) - Customer Satisfaction (50 reviews) - Real-time Tracking (38 reviews) **Cons:** - Tracking Issues (27 reviews) - Carrier Issues (25 reviews) - Poor Customer Support (19 reviews) - Integration Issues (17 reviews) - Technical Issues (15 reviews) ### What Do G2 Reviewers Say About project44? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of project44, benefiting from its intuitive interface and seamless integration. - Users appreciate the **responsive customer support** from project44, enhancing their experience with attentive and effective solutions. - Users value the **real-time tracking** of project44, enabling proactive decision-making and effective shipment monitoring. - Users value the **exceptional customer support** of project44, facilitating seamless setup and attentive service throughout. - Users value the **real-time tracking** , enhancing visibility and providing accurate shipment arrival estimations effortlessly. **Cons:** - Users face challenges with **tracking issues** due to gaps in rail tracking and accuracy with some carriers. - Users face **carrier issues** like inconsistent responsiveness and lack of Spanish instruction manuals during integration with project44. - Users report **poor customer support** , experiencing slow responses and constant turnover among service representatives affecting assistance quality. - Users experience **integration issues** with carriers, leading to delays and tracking inaccuracies affecting overall service efficiency. - Users experience **technical issues** with Project44, including network outages and challenges in troubleshooting shipment visibility problems. #### What Are Recent G2 Reviews of project44? **"[Setting Standards for Future Services](https://www.g2.com/survey_responses/project44-review-7932179)"** **Rating:** 5.0/5.0 stars *— Berat Pamir .* [Read full review](https://www.g2.com/survey_responses/project44-review-7932179) --- **"[Strong container tracking, excellent support, and continuous development](https://www.g2.com/survey_responses/project44-review-12993082)"** **Rating:** 5.0/5.0 stars *— Verified User in Chemicals* [Read full review](https://www.g2.com/survey_responses/project44-review-12993082) --- #### What Are G2 Users Discussing About project44? - [What is project44 used for?](https://www.g2.com/discussions/what-is-project44-used-for) - 1 upvote ### 5. [Route4Me](https://www.g2.com/products/route4me/reviews) Routing chaos finally solved. Extremely easy-to-use, Route4Me Route Planner automatically plans routes for your business and dispatches them to a mobile app with built-in navigation. Perfect for field service, field sales, field marketing, field merchandising, territory management, and every business requiring last-mile optimization. Route4Me provides the world's most used route sequencing and route optimization software for small businesses and enterprises to over 40,000 customers. Route4Me supports integrations with telematics vendors such as Verizon Connect, Geotab, Samsara, Azuga, and many more! **Average Rating:** 4.7/5.0 **Total Reviews:** 131 **How Do G2 Users Rate Route4Me?** - **Ease of Use:** 9.2/10 (Category avg: 9.0/10) - **Customer communication:** 7.9/10 (Category avg: 8.8/10) - **Customer feedback:** 8.3/10 (Category avg: 8.6/10) - **How long did it take to go live?:** 1.0/10 (Category avg: 1.1/10) **Who Is the Company Behind Route4Me?** - **Seller:** [Route4Me Inc](https://www.g2.com/sellers/route4me-inc) - **Company Website:** https://route4me.com/ - **Year Founded:** 2009 - **HQ Location:** Tampa, Florida - **Twitter:** @Route4me (509 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5919409/ (97 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Logistics and Supply Chain, Transportation/Trucking/Railroad - **Company Size:** 61% Small-Business, 25% Mid-Market #### What Are Route4Me's Pros and Cons? **Pros:** - Ease of Use (16 reviews) - Route Optimization (16 reviews) - Features (10 reviews) - Customer Support (9 reviews) - Optimization (8 reviews) **Cons:** - Routing Issues (7 reviews) - Technical Issues (5 reviews) - Insufficient Information (4 reviews) - Mapping Issues (4 reviews) - Poor Routing (4 reviews) ### What Do G2 Reviewers Say About Route4Me? *AI-generated summary from verified user reviews* **Pros:** - Users find Route4Me to be **easy to use** , enabling quick adaptations and efficient management of dynamic routes. - Users commend the **route optimization** features of Route4Me, enabling efficient management and real-time tracking of drivers. - Users value the **optimized routing features** of Route4Me, enabling efficient management and real-time tracking of drivers. - Users value the **responsive customer support** of Route4Me, appreciating the assistance available for troubleshooting and guidance. - Users appreciate the **effective route optimization** in Route4Me, enhancing delivery efficiency and customer satisfaction. **Cons:** - Users find the **routing issues** in Route4Me's navigation frustrating, often relying on third-party apps for accuracy. - Users experience **technical issues** such as syncing problems and app glitches that disrupt their overall experience with Route4Me. - Users face **insufficient information** regarding data sync and available tools, impacting effective utilization of Route4Me's features. - Users find the **mapping issues** in Route4Me frustrating, often requiring alternative apps for accurate navigation. - Users experience **poor routing** as Route4Me often has outdated maps and poorly optimized routes compared to Google Maps. #### What Are Recent G2 Reviews of Route4Me? **"[Optimized Routes That Keep Deliveries On Schedule](https://www.g2.com/survey_responses/route4me-review-13048001)"** **Rating:** 5.0/5.0 stars *— Ludwin Gamez G.* [Read full review](https://www.g2.com/survey_responses/route4me-review-13048001) --- **"[Optimization Engine That Makes Field Technician Coordination Effortless](https://www.g2.com/survey_responses/route4me-review-13034336)"** **Rating:** 5.0/5.0 stars *— Ariel N.* [Read full review](https://www.g2.com/survey_responses/route4me-review-13034336) --- #### What Are G2 Users Discussing About Route4Me? - [How much does Route4Me cost?](https://www.g2.com/discussions/route4me-how-much-does-route4me-cost) - 1 comment - [How much does Route4Me cost?](https://www.g2.com/discussions/how-much-does-route4me-cost) - 1 comment - [What is the best route planning software?](https://www.g2.com/discussions/route4me-what-is-the-best-route-planning-software) - [What is a route optimization software?](https://www.g2.com/discussions/what-is-a-route-optimization-software) - 2 comments - [How does Route4Me app work?](https://www.g2.com/discussions/how-does-route4me-app-work) ### 6. [Shipsy](https://www.g2.com/products/shipsy-shipsy/reviews) Shipsy enables businesses worldwide to build resilient, connected, agile, sustainable, and autonomous supply chain and logistics operations. Its smart logistics management platform empowers businesses to significantly reduce transportation costs, lower carbon footprint, enhance customer experiences, boost delivery productivity, and drive seamless cross-border freight movement. Shipsy's 350+ team is based out of India, Dubai, Riyadh, Africa, Netherlands, and Indonesia serving 230+ customers across the globe. Shipsy tracks 650,000+ containers per month, procures freight worth $150mn+ per month, and powers 60mn+ parcels per month. On a broader perspective, Shipsy has integrations with 64+ major shipping lines, 50+ third-party logistics companies, 300+ freight forwarders, 50+ customs agents, and a network of over 20,000 global shippers. In 2023, Shipsy expanded its portfolio by acquiring Stockone, a cloud-based warehouse management software (WMS). It enables brands and e-commerce companies to manage fulfillment operations at scale. With decades of experience designing, implementing, and running supply chains, Stockone has built a robust feature-rich platform and integrates seamlessly with other systems to easily fulfill orders. **Average Rating:** 4.5/5.0 **Total Reviews:** 157 **How Do G2 Users Rate Shipsy?** - **Ease of Use:** 9.1/10 (Category avg: 9.0/10) - **Customer communication:** 8.8/10 (Category avg: 8.8/10) - **Customer feedback:** 8.8/10 (Category avg: 8.6/10) - **How long did it take to go live?:** 3.5/10 (Category avg: 1.1/10) **Who Is the Company Behind Shipsy?** - **Seller:** [Shipsy](https://www.g2.com/sellers/shipsy) - **Year Founded:** 2015 - **HQ Location:** Gurgaon, Haryana - **LinkedIn® Page:** https://www.linkedin.com/company/9473746/ (394 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Assistant Manager - **Top Industries:** Logistics and Supply Chain, Retail - **Company Size:** 51% Enterprise, 31% Mid-Market #### What Are Shipsy's Pros and Cons? **Pros:** - Analytics (1 reviews) - Analytics Dashboard (1 reviews) - Attentive (1 reviews) - Business Growth (1 reviews) - Business Management (1 reviews) **Cons:** - Delay Issues (1 reviews) - Delays (1 reviews) - Delivery Delays (1 reviews) - Long Waiting Time (1 reviews) - Scheduling Issues (1 reviews) ### What Do G2 Reviewers Say About Shipsy? *AI-generated summary from verified user reviews* **Pros:** - Users find the **real-time data visibility** of Shipsy beneficial, enhancing productivity and decision-making significantly. - Users value the **real-time data visibility** provided by Shipsy's dashboard, enhancing decision-making and operational efficiency. - Users commend the **exceptional support** from Shipsy, highlighting its customer-centric approach as a key differentiator. - Users find Shipsy's **business growth features** transformative, enhancing efficiency with real-time data and actionable insights. - Users value the **effective business intelligence features** of Shipsy, enhancing real-time data visibility and decision-making. **Cons:** - Users find that **delay issues** with timelines can hinder the overall effectiveness of Shipsy's services. - Users find that **delays** in timelines hinder their scheduling, making it challenging to rely on Shipsy for on-time resolutions. - Users highlight the **delivery delays** with Shipsy, citing challenges in meeting committed timelines effectively. - Users express concerns over **long waiting times** for resolution on specific dates, affecting overall satisfaction with Shipsy. - Users find **scheduling issues** with Shipsy, often struggling with commitment to resolve timelines on specific dates. #### What Are Recent G2 Reviews of Shipsy? **"[Shipsy Makes Shipment Tracking and Delivery Times Easy](https://www.g2.com/survey_responses/shipsy-review-12712173)"** **Rating:** 4.5/5.0 stars *— ISHAN P.* [Read full review](https://www.g2.com/survey_responses/shipsy-review-12712173) --- **"[Real-Time Solutions and Insights, Needs Better Timelines](https://www.g2.com/survey_responses/shipsy-review-8447721)"** **Rating:** 4.5/5.0 stars *— SARBESWAR H.* [Read full review](https://www.g2.com/survey_responses/shipsy-review-8447721) --- #### What Are G2 Users Discussing About Shipsy? - [How do you use Shipsy?](https://www.g2.com/discussions/how-do-you-use-shipsy) - [What is the use of Shipsy?](https://www.g2.com/discussions/what-is-the-use-of-shipsy) - 1 comment - [Is Shipsy a startup?](https://www.g2.com/discussions/is-shipsy-a-startup) - [What does Shipsy do?](https://www.g2.com/discussions/what-does-shipsy-do) - 1 comment ### 7. [Locus](https://www.g2.com/products/locus-locus/reviews) Locus is an agentic enterprise Transportation Management System designed to orchestrate planning, execution, and settlement across all-mile logistics. It unifies order orchestration, transportation planning and optimization, carrier and rate management, execution control, tracking, settlement, analytics, and governance into a closed-loop platform for managing cost, service levels, and customer promises across multi-carrier networks. Since its founding in 2015, Locus has helped customers globally execute over 1.5 billion + deliveries across 30+ countries spanning the Americas, Southeast Asia, the Middle East, and the Indian subcontinent. Its technology has helped save $320 million+ in transit costs, offset 17M+ Kgs in CO2 emissions, and maintained a 99.5% SLA adherence ratio. The modular, API-first platform serves industries including Retail, Manufacturing, FMCG/CPG, Courier/Express/Parcel, e-commerce, and 3PL providers. It integrates seamlessly with existing TMS, OMS, WMS, and ERP solutions through simple API plugins. Targeting retailers and logistics providers, Locus offers an end-to-end solution that facilitates seamless delivery from any location, whether it be a local store or international borders. The platform's patented routing and geocoding engines are designed to optimize every stage of the supply chain. By integrating captive, contracted, and carrier fleets across the first, middle, and final mile, Locus ensures that businesses can achieve cost efficiency while maintaining high levels of customer satisfaction. Key features of Locus include precise geolocation capabilities, hybrid fleet management, and dynamic route optimization. These tools work together to enhance fulfillment accuracy, flexibility, and predictability, allowing retailers to navigate the complexities of logistics with greater ease. The platform provides complete shipment visibility, which eliminates uncertainty for retailers, fleet partners, and distributors, thus fostering a more transparent supply chain environment. Locus has gained the trust of leading global brands, including Unilever and Nestlé, executing over a billion deliveries across more than 30 countries. The company is committed to innovation and sustainable growth, continuously evolving its solutions to meet the demands of the logistics landscape. As artificial intelligence and automation play an increasingly significant role in the industry, Locus is poised to streamline operations from pre-purchase fulfillment to post-delivery support, transforming complex supply chains into strategic growth enablers for businesses worldwide. **Average Rating:** 4.5/5.0 **Total Reviews:** 54 **How Do G2 Users Rate Locus?** - **Ease of Use:** 8.5/10 (Category avg: 9.0/10) - **Customer communication:** 7.7/10 (Category avg: 8.8/10) - **Customer feedback:** 7.3/10 (Category avg: 8.6/10) - **How long did it take to go live?:** 7.5/10 (Category avg: 1.1/10) **Who Is the Company Behind Locus?** - **Seller:** [Locus](https://www.g2.com/sellers/locus) - **Company Website:** https://locus.sh - **Year Founded:** 2015 - **HQ Location:** Milpitas, US - **Twitter:** @Locus_Sh (2,530 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10155969/ (353 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Logistics and Supply Chain, Consumer Goods - **Company Size:** 42% Mid-Market, 37% Enterprise #### What Are Locus's Pros and Cons? **Pros:** - Features (17 reviews) - Ease of Use (13 reviews) - Customer Support (12 reviews) - Efficiency (12 reviews) - Route Optimization (11 reviews) **Cons:** - Slow Performance (8 reviews) - Lack of Flexibility (5 reviews) - Limited Customization (5 reviews) - Poor Customization (5 reviews) - Process Complexity (5 reviews) ### What Do G2 Reviewers Say About Locus? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of integration and adaptability** of Locus, enhancing operational efficiency for their delivery processes. - Users appreciate the **ease of use** of Locus, enhancing team adoption and streamlining daily operations effortlessly. - Users highlight the **responsive customer support** of Locus, making issue resolution quick and efficient. - Users value the **efficiency** of Locus, citing significant reductions in manual effort and improved logistics operations. - Users benefit from **efficient route optimization** that balances automation with flexibility, enhancing logistics operations significantly. **Cons:** - Users note the **slow performance** of Locus, particularly in response times, affecting issue resolution and overall satisfaction. - Users find Locus lacks **flexibility** in fast-changing situations and requires extra steps for manual adjustments. - Users face **limited customization** options with Locus, making it less adaptable for specific business needs. - Users find the **poor customization options** of Locus limiting, especially for smaller businesses and mixed model needs. - Users find the **process complexity** of Locus overwhelming, due to numerous settings and a steep learning curve. #### What Are Recent G2 Reviews of Locus? **"[Locus TMS for Unilever last mile delivery solution](https://www.g2.com/survey_responses/locus-review-11172339)"** **Rating:** 5.0/5.0 stars *— Pramod T.* [Read full review](https://www.g2.com/survey_responses/locus-review-11172339) --- **"[Stable Task Assignment with a Good Team](https://www.g2.com/survey_responses/locus-review-11926425)"** **Rating:** 5.0/5.0 stars *— Hemanth R.* [Read full review](https://www.g2.com/survey_responses/locus-review-11926425) --- #### What Are G2 Users Discussing About Locus? - [What is Locus Dispatcher used for?](https://www.g2.com/discussions/what-is-locus-dispatcher-used-for) ### 8. [Lalamove](https://www.g2.com/products/lalamove/reviews) Lalamove provides on-demand and same day delivery courier services through our mobile and web app, connecting you with our driver partners. **Average Rating:** 4.6/5.0 **Total Reviews:** 10 **How Do G2 Users Rate Lalamove?** - **Ease of Use:** 9.4/10 (Category avg: 9.0/10) - **Customer communication:** 9.7/10 (Category avg: 8.8/10) - **Customer feedback:** 9.2/10 (Category avg: 8.6/10) - **How long did it take to go live?:** 0.4/10 (Category avg: 1.1/10) **Who Is the Company Behind Lalamove?** - **Seller:** [Lalamove](https://www.g2.com/sellers/lalamove) - **Year Founded:** 2013 - **HQ Location:** Kowloon Tong, Kowloon - **LinkedIn® Page:** https://www.linkedin.com/company/lalamove/ (6,679 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 90% Small-Business, 10% Enterprise #### What Are Lalamove's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - User Interface (2 reviews) - Affordable Pricing (1 reviews) - Delivery Management (1 reviews) - Delivery Time (1 reviews) **Cons:** - Delivery Issues (1 reviews) - Download Limitations (1 reviews) - Technical Issues (1 reviews) - Update Issues (1 reviews) ### What Do G2 Reviewers Say About Lalamove? *AI-generated summary from verified user reviews* **Pros:** - Users find Lalamove to be **easy to use** with a user-friendly interface that enhances their experience. - Users appreciate the **user-friendly interface** of Lalamove, making it easy to order and track deliveries effortlessly. - Users praise Lalamove for its **affordable pricing** , making logistics accessible and budget-friendly. - Users find Lalamove to be a **valuable delivery partner** , assisting in efficiently delivering and receiving goods. - Users value the **prompt delivery times** of Lalamove, ensuring timely access to essential items like school documents and products. **Cons:** - Users report **delivery issues** , including lack of updates and receiving damaged items during their experience with Lalamove. - Users find **download limitations** on Lalamove problematic, leading to phone freezes and space concerns for some devices. - Users experience **technical issues** like screen freezing and storage consumption, impacting their overall satisfaction with Lalamove. - Users face **update issues** with Lalamove, experiencing inconsistencies and receiving damaged items occasionally. #### What Are Recent G2 Reviews of Lalamove? **"[Lalamove personal experience](https://www.g2.com/survey_responses/lalamove-review-10540456)"** **Rating:** 5.0/5.0 stars *— Maricris C.* [Read full review](https://www.g2.com/survey_responses/lalamove-review-10540456) --- **"[My 1st Review for Lalamove](https://www.g2.com/survey_responses/lalamove-review-10372663)"** **Rating:** 5.0/5.0 stars *— Nelson Jr. A.* [Read full review](https://www.g2.com/survey_responses/lalamove-review-10372663) --- ### 9. [LionWheel](https://www.g2.com/products/lionwheel/reviews) Friendly Route Planner for your local deliveries. Awesome driver app and 1-click Integrations to all platforms. **Average Rating:** 5.0/5.0 **Total Reviews:** 12 **How Do G2 Users Rate LionWheel?** - **Ease of Use:** 9.9/10 (Category avg: 9.0/10) - **Customer communication:** 9.5/10 (Category avg: 8.8/10) - **Customer feedback:** 9.8/10 (Category avg: 8.6/10) - **How long did it take to go live?:** 0/10 (Category avg: 1.1/10) **Who Is the Company Behind LionWheel?** - **Seller:** [LionWheel](https://www.g2.com/sellers/lionwheel) - **Year Founded:** 2021 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/lionwheel (4 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 83% Small-Business, 8% Enterprise #### What Are Recent G2 Reviews of LionWheel? **"[Managing deliveries wit Lionwheel](https://www.g2.com/survey_responses/lionwheel-review-10048874)"** **Rating:** 5.0/5.0 stars *— פיני .* [Read full review](https://www.g2.com/survey_responses/lionwheel-review-10048874) --- **"[LionWheel Simplified Our Delivery Process](https://www.g2.com/survey_responses/lionwheel-review-10180668)"** **Rating:** 5.0/5.0 stars *— Tzahi E.* [Read full review](https://www.g2.com/survey_responses/lionwheel-review-10180668) --- ### 10. [Onfleet](https://www.g2.com/products/onfleet/reviews) Onfleet makes it easy for businesses to manage and analyze their local delivery operations. Our product includes intuitive smartphone apps for drivers, a powerful modern web dashboard for dispatchers, and automatic notifications and real-time tracking for recipients. Onfleet powers millions of deliveries every week for thousands of businesses ranging from grocery, restaurant, and flower delivery to pharmacy and e-commerce companies. Onfleet is based in San Francisco, California. **Average Rating:** 4.6/5.0 **Total Reviews:** 137 **How Do G2 Users Rate Onfleet?** - **Ease of Use:** 9.3/10 (Category avg: 9.0/10) - **Customer communication:** 7.9/10 (Category avg: 8.8/10) - **Customer feedback:** 8.6/10 (Category avg: 8.6/10) - **How long did it take to go live?:** 0.8/10 (Category avg: 1.1/10) **Who Is the Company Behind Onfleet?** - **Seller:** [Onfleet](https://www.g2.com/sellers/onfleet) - **Year Founded:** 2015 - **HQ Location:** San Francisco, CA - **Twitter:** @onfleet (2,114 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2639808/ (88 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Operations Manager, CEO - **Top Industries:** Food & Beverages, Logistics and Supply Chain - **Company Size:** 67% Small-Business, 27% Mid-Market #### What Are Onfleet's Pros and Cons? **Pros:** - Delivery Efficiency (5 reviews) - Delivery Management (4 reviews) - Ease of Use (4 reviews) - Efficiency Improvement (4 reviews) - Features (4 reviews) **Cons:** - Limited Features (3 reviews) - Missing Features (3 reviews) - Routing Issues (3 reviews) - Inefficient Routing (2 reviews) - Insufficient Information (2 reviews) ### What Do G2 Reviewers Say About Onfleet? *AI-generated summary from verified user reviews* **Pros:** - Users value the **delivery efficiency** of Onfleet, significantly improving punctuality and route management for better customer satisfaction. - Users appreciate the **efficient delivery management** of Onfleet, enhancing productivity and customer satisfaction for dispensaries. - Users appreciate the **ease of use** of Onfleet, facilitating quick adaptation and enhancing productivity immediately. - Users highlight the **efficiency improvement** Onfleet provides, enhancing delivery speed and customer satisfaction significantly. - Users appreciate the **ease of data management** with Onfleet, enhancing productivity and customer satisfaction through precise delivery routes. **Cons:** - Users express frustration over **limited features** in Onfleet, particularly regarding analytics and communication tools. - Users are frustrated by **missing features** like read receipts and vehicle management, hindering their overall experience. - Users face **routing issues** with Onfleet, from delayed features to inadequate route insights and communication problems. - Users find the **inefficient routing** to be problematic, preferring their own dispatch capabilities for better outcomes. - Users face **insufficient information** regarding driver communications, with delays in accessing call or text records leading to frustration. #### What Are Recent G2 Reviews of Onfleet? **"[Amazing, Easy-to-Use Software with Flexible Pay-Per-Use Pricing](https://www.g2.com/survey_responses/onfleet-review-13060021)"** **Rating:** 5.0/5.0 stars *— Jonathan V.* [Read full review](https://www.g2.com/survey_responses/onfleet-review-13060021) --- **"[Simple Interface](https://www.g2.com/survey_responses/onfleet-review-9880166)"** **Rating:** 4.0/5.0 stars *— Isa C.* [Read full review](https://www.g2.com/survey_responses/onfleet-review-9880166) --- #### What Are G2 Users Discussing About Onfleet? - [How do I track my Onfleet delivery?](https://www.g2.com/discussions/how-do-i-track-my-onfleet-delivery) - 1 comment - [Who owns Onfleet?](https://www.g2.com/discussions/who-owns-onfleet) - 1 comment - [How do I use Onfleet?](https://www.g2.com/discussions/how-do-i-use-onfleet) - 2 comments - [What is the Onfleet app?](https://www.g2.com/discussions/what-is-the-onfleet-app) ### 11. [Zeo Route Planner](https://www.g2.com/products/zeo-route-planner/reviews) Zeo is a Fleet Management Software designed especially for Fleet Owners. Fleet Owners can now Plan, Optimize, and assign faster routes to their drivers easily as per their priority. Zeo helps businesses that move on wheels—whether you’re delivering food, managing waste pickups, running courier services, or operating field service teams. With Zeo, Fleet Owners and Managers can easily plan, optimize, and assign smarter routes to their drivers based on business priorities. You can create unlimited routes, manage hundreds of drivers, and reduce delivery time and fuel costs—without the chaos. 💼 Who Uses Zeo? Zeo powers teams in: 🚚 Logistics & Courier Services 🍕 Food Delivery Chains & Cloud Kitchens 🗑️ Waste Collection & Recycling Services 🛠️ Home Repair & Field Service Teams 🛍️ Retail & E-commerce Distribution 💊 Pharma & Medical Supply Deliveries 🏢 Facilities & Utility Services What Sets Zeo Route Planner Apart? ✅ Bulk Driver Management Manage drivers with ease: Add drivers, assign service routes, monitor real-time performance, and track proof of service seamlessly from a single dashboard. Whether you manage 3 drivers or 300, Zeo gives you complete control. 🚛 Vehicle-Based Routing Optimize routes based on vehicle weight, volume, and smart parcel placement — ensuring efficient loading, faster deliveries, and easier unloading. 📱 Driver App (Android & iOS) Equip your drivers with an easy-to-use mobile app featuring optimized routes, real-time service updates, stop completion tracking, and proof of service collection — all from their smartphones. 🏢 Service Optimization Across Industries Whether it’s e-commerce, restaurant chains, home services, or waste management — Zeo adapts to help businesses save time, increase service reliability, and cover more ground. 💬 Live Chat & Instant Support Instantly chat with drivers, send service updates to customers, and get proof of service confirmations. Support replies within 2 hours if you need help. 🔌 Smart Integrations (HubSpot, Zapier, Shopify & More) Connect Zeo with CRMs like HubSpot, platforms like Shopify, or use Zapier for automation — making service management even smoother. 💸 Flexible Seat-Based Pricing Plans Choose the plan that matches your needs: Route Optimization – Focus on optimizing the fastest and most efficient routes. Route Management – Focus on managing route assignment, driver activity, and operations control. Fleet Management – Full driver management, CRM integration, and advanced analytics. 📥 Easy Stop Importing Import service stops effortlessly via Excel uploads, Google Sheets, manual entry, or image recognition — setting up your routes quickly and accurately. 🎯 Skill-Based Routing Assign service tasks based on driver skills to ensure the right driver handles the right service request — boosting first-time success rates. 📸 Proof of Service + Payment Record Collection Capture proof of service with photos, notes, or signatures, and store basic payment collection details at the stop when needed 📈 Customizable Route Reports Track driver and service performance with detailed reports. Customize columns, KPIs, and filters to get exactly the data you need for analysis. 🛠️ Zeo Add-On Services Enhance operations with automation features like route started alerts, stop completion notifications, upcoming stop alerts, and advance service reminders — powered by SMS and live location sharing. 🎨 Branding Customization Customize the client experience by adding your logo, colors, company name, and personalized service messages in live tracking pages. 🏪 Store and Delivery Zones Management Define store locations and create service delivery zones for better route optimization and coverage. Assign zones to specific drivers for faster, geo-optimized dispatching. Discover the benefits of Zeo Route Planner by visiting our website at: https://zeorouteplanner.com/ Book a free demo (https://calendly.com/zeorouteplanner/book-my-demo) with our experts to experience firsthand how Zeo can revolutionize your fleet management and take your delivery operations to new heights. At Zeo, we're offering a transformation in how you manage and optimize your fleet. Join the ranks of businesses already benefiting from the world's most popular driver app and delivery software. Make the smart choice for your fleet—choose Zeo Route Planner. **Average Rating:** 4.7/5.0 **Total Reviews:** 159 **How Do G2 Users Rate Zeo Route Planner?** - **Ease of Use:** 9.2/10 (Category avg: 9.0/10) - **Customer communication:** 9.4/10 (Category avg: 8.8/10) - **Customer feedback:** 9.2/10 (Category avg: 8.6/10) - **How long did it take to go live?:** 0/10 (Category avg: 1.1/10) **Who Is the Company Behind Zeo Route Planner?** - **Seller:** [Expronto Technologies, Inc.](https://www.g2.com/sellers/expronto-technologies-inc) - **Year Founded:** 2019 - **HQ Location:** Mountain View, CA - **Twitter:** @zeoauto (62 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/zeo-auto/ (24 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Delivery Driver, Delivery Manager - **Top Industries:** Package/Freight Delivery, Logistics and Supply Chain - **Company Size:** 80% Small-Business, 7% Mid-Market #### What Are Zeo Route Planner's Pros and Cons? **Pros:** - Route Optimization (19 reviews) - Ease of Use (17 reviews) - Efficiency Improvement (15 reviews) - Time-Saving (9 reviews) - Features (7 reviews) **Cons:** - Missing Features (6 reviews) - Expensive (5 reviews) - Routing Issues (5 reviews) - Inefficient Routing (4 reviews) - Mapping Issues (4 reviews) ### What Do G2 Reviewers Say About Zeo Route Planner? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **route optimization** of Zeo Route Planner, enhancing productivity and improving delivery efficiency significantly. - Users love the **ease of use** of Zeo Route Planner, making route planning and manifest printing simple and efficient. - Users value the **efficiency improvement** of Zeo Route Planner, enhancing productivity and reducing costs in their operations. - Users value the **time-saving efficiency** of Zeo Route Planner, enhancing delivery operations and reducing costs significantly. - Users value Zeo Route Planner for its **efficient route optimization** , enhancing delivery effectiveness and reducing costs significantly. **Cons:** - Users are frustrated by the **missing features** like bulk route assignment and monthly plans, impacting usability. - Users find Zeo Route Planner **too expensive** , especially given the limited features and additional costs for upgrades. - Users face **routing issues** as the app often misses local road restrictions and lacks enough features. - Users find the **inefficient routing** limits their ability to manage multiple routes effectively, impacting their experience negatively. - Users face **mapping issues** as the app doesn't account for local road restrictions and lacks functionality for adding locations. #### What Are Recent G2 Reviews of Zeo Route Planner? **"[best product](https://www.g2.com/survey_responses/zeo-route-planner-review-11891386)"** **Rating:** 5.0/5.0 stars [Read full review](https://www.g2.com/survey_responses/zeo-route-planner-review-11891386) --- **"[very easy, practical, agile, and precise](https://www.g2.com/survey_responses/zeo-route-planner-review-12215167)"** **Rating:** 5.0/5.0 stars [Read full review](https://www.g2.com/survey_responses/zeo-route-planner-review-12215167) --- #### What Are G2 Users Discussing About Zeo Route Planner? - [What is Zeo Route Planner used for?](https://www.g2.com/discussions/what-is-zeo-route-planner-used-for) - 1 comment ### 12. [LogiNext Mile](https://www.g2.com/products/loginext-mile/reviews) LogiNext Mile is a cloud-based transportation automation platform designed to streamline and optimize last-mile, first-mile, long-haul, and reverse logistics operations. It empowers businesses to reduce delivery costs, enhance operational efficiency, and improve customer satisfaction through advanced route planning and real-time tracking capabilities. Key Features and Functionality: - Advanced Route Planning: Optimizes pickups and deliveries by improving resource capacity utilization, reducing costs, and predicting accurate ETAs for increased on-time deliveries. - Delivery Scheduling: Plans efficient schedules, assigning deliveries to the ideal delivery personnel. - Real-Time Tracking: Dispatches delivery personnel and tracks their movements in real-time, including ETAs considering local traffic and weather conditions. - Service Time Optimization: Monitors service time for each delivery, optimizing the overall delivery process. - Electronic Proof of Delivery (EPOD): Ensures authenticity with electronic proof of delivery, capturing essential details for validation. - Cash Collection Tracking: Tracks cash collected in case of cash on delivery, providing a complete financial overview. Primary Value and Solutions Provided: LogiNext Mile addresses the challenges of modern logistics by automating and optimizing delivery operations. It reduces delivery fulfillment costs by optimizing routes, minimizing distance traveled, and decreasing time spent on the ground, ultimately cutting variable costs such as fuel consumption. The platform's machine learning technology provides enhanced tracking visibility, quick reaction times for disruptions, and the ability to seize customer satisfaction opportunities. Enterprises benefit from accurate service and delivery time records, allowing for better planning, forecasting, and compliance with strategic plans. By focusing on customer delight, LogiNext Mile ensures that delivery movements adhere to service level protocols and contribute to an improved end-customer experience. **Average Rating:** 4.4/5.0 **Total Reviews:** 38 **How Do G2 Users Rate LogiNext Mile?** - **Ease of Use:** 8.5/10 (Category avg: 9.0/10) - **Customer communication:** 8.3/10 (Category avg: 8.8/10) - **Customer feedback:** 8.1/10 (Category avg: 8.6/10) - **How long did it take to go live?:** 4.6/10 (Category avg: 1.1/10) **Who Is the Company Behind LogiNext Mile?** - **Seller:** [LogiNext](https://www.g2.com/sellers/loginext) - **Year Founded:** 2014 - **HQ Location:** Mumbai, IN - **Twitter:** @LogiNext (18,677 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/loginext-solutions (151 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Logistics and Supply Chain - **Company Size:** 53% Mid-Market, 34% Enterprise #### What Are LogiNext Mile's Pros and Cons? **Pros:** - Ease of Use (7 reviews) - Route Optimization (4 reviews) - Efficiency (3 reviews) - Real-Time Data (3 reviews) - Real-time Updates (3 reviews) **Cons:** - Customization Difficulties (4 reviews) - Delayed Response (4 reviews) - Delays (4 reviews) - Limited Customization (4 reviews) - Poor Customization (4 reviews) ### What Do G2 Reviewers Say About LogiNext Mile? *AI-generated summary from verified user reviews* **Pros:** - Users find LogiNext Mile's **intuitive interface** enhances last-mile delivery management, improving efficiency and user experience. - Users value the **route optimization** features of LogiNext Mile, significantly improving delivery efficiency and reducing times. - Users value the **real-time visibility and control** LogiNext Mile offers, enhancing logistics performance and efficiency. - Users value the **real-time visibility** provided by LogiNext Mile, greatly enhancing logistics performance and delivery efficiency. - Users praise the **real-time updates** of LogiNext Mile, enhancing efficiency and reducing manual coordination in logistics operations. **Cons:** - Users face **customization difficulties** with LogiNext Mile, often requiring more time and support for specific needs. - Users experience **delayed responses** from LogiNext Mile's support, impacting efficiency during critical operational periods. - Users experience **delays** in support response times and real-time updates, impacting operational efficiency and decision-making. - Users express frustration with **limited customization** options in LogiNext Mile, complicating adaptation to unique business needs. - Users find **poor customization** in LogiNext Mile, as tailoring the software to specific needs can be time-consuming. #### What Are Recent G2 Reviews of LogiNext Mile? **"[Smart Last-Mile Delivery Optimization with Real-Time Visibility](https://www.g2.com/survey_responses/loginext-mile-review-12253307)"** **Rating:** 4.5/5.0 stars *— Priyanshu R.* [Read full review](https://www.g2.com/survey_responses/loginext-mile-review-12253307) --- **"[Powerful, AI-Driven Last-Mile Visibility with Strong Routing and Real-Time Tracking](https://www.g2.com/survey_responses/loginext-mile-review-12819962)"** **Rating:** 4.0/5.0 stars *— Verified User in Logistics and Supply Chain* [Read full review](https://www.g2.com/survey_responses/loginext-mile-review-12819962) --- #### What Are G2 Users Discussing About LogiNext Mile? - [What is LogiNext Mile used for?](https://www.g2.com/discussions/what-is-loginext-mile-used-for) ### 13. [Nash](https://www.g2.com/products/nash/reviews) Every mile, smarter than the Last Mile. Most logistics operations are planned days in advance. Nash plans continuously, and when the day breaks the plan, Nash finds a better one. Unify decisioning and execution across your fleets, carriers, and fulfillment networks. Set your business objective, and self-optimizing, self-healing AI agents work relentlessly until you hit it. And then beat it. **Average Rating:** 4.5/5.0 **Total Reviews:** 19 **How Do G2 Users Rate Nash?** - **Ease of Use:** 7.6/10 (Category avg: 9.0/10) - **Customer communication:** 8.3/10 (Category avg: 8.8/10) - **Customer feedback:** 8.7/10 (Category avg: 8.6/10) - **How long did it take to go live?:** 8.9/10 (Category avg: 1.1/10) **Who Is the Company Behind Nash?** - **Seller:** [Nash](https://www.g2.com/sellers/nash) - **Company Website:** https://www.usenash.com/ - **Year Founded:** 2021 - **HQ Location:** San Francisco, US - **Twitter:** @usenash (687 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/usenash (136 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 42% Small-Business, 21% Mid-Market #### What Are Nash's Pros and Cons? **Pros:** - Ease of Use (7 reviews) - Ease of Implementation (6 reviews) - Features (6 reviews) - Integrations (6 reviews) - Setup Ease (6 reviews) **Cons:** - Confusion (2 reviews) - Delay Issues (2 reviews) - Delivery Issues (2 reviews) - Complex Interface (1 reviews) - Complexity (1 reviews) ### What Do G2 Reviewers Say About Nash? *AI-generated summary from verified user reviews* **Pros:** - Users find NASH incredibly **easy to use** , ensuring a smooth transition and efficient delivery logistics management. - Users highlight the **ease of implementation** of Nash, facilitating a smooth transition and quick integration with existing systems. - Users value Nash for its **flexible and modular design** , enabling tailored solutions and seamless integration with existing systems. - Users value the **seamless integrations** of Nash, enhancing logistics and customization for tailored business solutions. - Users find **setup ease** exceptional with Nash, allowing for a quick and smooth transition to the platform. **Cons:** - Users find the **API and workflow confusing** , which complicates the onboarding experience for delivery service providers. - Users experience **delay issues** with onboarding timelines, impacting overall satisfaction and expectations with Nash's services. - Users experience **delivery issues** due to inconsistent driver availability and unrealistic onboarding timelines from service providers. - Users find the **API and workflow confusing** , especially when compared to the more user-friendly Dashboard UI. - Users find the **API and workflow confusing** when compared to the more user-friendly Dashboard UI. #### What Are Recent G2 Reviews of Nash? **"[Nash: Seamless Integration and Reliable Support](https://www.g2.com/survey_responses/nash-review-12725931)"** **Rating:** 5.0/5.0 stars *— Andy B.* [Read full review](https://www.g2.com/survey_responses/nash-review-12725931) --- **"[Expanded our delivery capabilities and connected us with plenty of couriers](https://www.g2.com/survey_responses/nash-review-12723509)"** **Rating:** 5.0/5.0 stars *— Victor M.* [Read full review](https://www.g2.com/survey_responses/nash-review-12723509) --- ### 14. [ufleet.io](https://www.g2.com/products/ufleet-io/reviews) Established in 2018, Ufleet currently has presence in the US, Germany, Switzerland, and Bulgaria and services clients all over the globe. Originally an enterprise solution partnering with some of the leading retailers in Europe, since 2023 Ufleet has a typical SaaS offering with Pay As You Go pricing model and a generous free tier for small businesses. Key features of Ufleet include a powerful routing optimization algorithm, user friendly control center for the dispatcher, a mobile app for the delivery drivers, a customer portal and a customizable analytics dashboard. Ufleet helps businesses that deliver optimize delivery costs, run a predictable delivery operation without last minute surprises, and keep customers in the information loop at every step of the delivery process. **Average Rating:** 5.0/5.0 **Total Reviews:** 17 **How Do G2 Users Rate ufleet.io?** - **Ease of Use:** 9.3/10 (Category avg: 9.0/10) - **Customer communication:** 9.7/10 (Category avg: 8.8/10) - **Customer feedback:** 9.9/10 (Category avg: 8.6/10) - **How long did it take to go live?:** 1.9/10 (Category avg: 1.1/10) **Who Is the Company Behind ufleet.io?** - **Seller:** [Ufleet](https://www.g2.com/sellers/ufleet) - **Year Founded:** 2016 - **HQ Location:** Sofia, BG - **LinkedIn® Page:** https://www.linkedin.com/company/ufleetio/about/ (7 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail - **Company Size:** 47% Mid-Market, 35% Small-Business #### What Are ufleet.io's Pros and Cons? **Pros:** - Features (7 reviews) - Route Optimization (7 reviews) - Ease of Use (5 reviews) - Helpful (5 reviews) - Delivery Management (4 reviews) **Cons:** - Mapping Issues (3 reviews) - UI Improvements (2 reviews) - Inefficient Routing (1 reviews) - Learning Curve (1 reviews) - Learning Difficulty (1 reviews) ### What Do G2 Reviewers Say About ufleet.io? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **dynamic logistics management** of Ufleet, enabling fast order routing and effective real-time performance monitoring. - Users value the **fast and reliable route optimization** of Ufleet, enhancing logistics efficiency and responsiveness to demand. - Users find ufleet.io **easy to install and integrate** , facilitating seamless communication and quick deployments in various industries. - Users find the **transparency features** of Ufleet invaluable, enhancing order tracking and overall operational responsiveness. - Users value the **seamless delivery management** capabilities of Ufleet.io, enhancing efficiency and optimizing operations effortlessly. **Cons:** - Users face **mapping issues** such as indistinguishable route colors and limited export capabilities for data analysis. - Users find the **user interface improvements** necessary as it presents a learning curve and visual challenges. - Users find the **inefficient routing** problematic, leading to unclear navigation and frequent login prompts. - Users note a significant **learning curve** with ufleet.io, indicating potential improvements in user experience are needed. - Users face a **learning difficulty** with ufleet.io due to its complex interface and need for UX enhancements. #### What Are Recent G2 Reviews of ufleet.io? **"[Fast, flexible and evolving platform that supports dynamic logistics operations](https://www.g2.com/survey_responses/ufleet-io-review-11277716)"** **Rating:** 5.0/5.0 stars *— Viktoria K.* [Read full review](https://www.g2.com/survey_responses/ufleet-io-review-11277716) --- **"[Time critical dispatch and delivery](https://www.g2.com/survey_responses/ufleet-io-review-11158959)"** **Rating:** 5.0/5.0 stars *— Silviya K.* [Read full review](https://www.g2.com/survey_responses/ufleet-io-review-11158959) --- ### 15. [Nextbillion.ai](https://www.g2.com/products/nextbillion_ai/reviews) Nextbillion.ai provides industry’s most powerful route planning APIs & SDKs. Our advanced route optimization engine enables product and tech leaders in large-scale logistics companies to solve multi-vehicle & multi-stop routing, scheduling and navigation problems Visit Website - https://nextbillion.ai Our versatile API building blocks can be customized to tackle a diverse range of use cases, providing a comprehensive solution for industries such as field services, last-mile delivery, on-demand services, and trucking. Key Features: 1. Optimize Routes & Schedules with 50+ Constraints 2. Reliable Schedules and Highly Accurate ETAs 3. Optimize Routes for Various Vehicle Profiles 4. Handle Unique Workflows With Ease 5. Leverage Your Historical Data With AI-Powered APIs What Makes Us Unique: At Nextbillion.ai, our differentiators set us apart in the realm of advanced routing and scheduling solutions. With a focus on technical expertise, our clients benefit from a team well-versed in the intricacies of the domain, delivering cutting-edge solutions that keep them ahead of the curve. Our commitment extends beyond technical prowess, offering a flexible pricing model that adapts to individual needs. Tailor the cost structure to align seamlessly with your business requirements and budget constraints, ensuring a personalized and cost-effective approach. Additionally, our commitment to customer success is underscored by exceptional support from our Solutions and Support team. Rely on us for assistance that goes beyond mere implementation, providing dedicated support throughout the entire process and beyond, ensuring a seamless and successful experience for our clients. **Average Rating:** 4.7/5.0 **Total Reviews:** 63 **How Do G2 Users Rate Nextbillion.ai?** - **Ease of Use:** 9.3/10 (Category avg: 9.0/10) - **Customer communication:** 9.3/10 (Category avg: 8.8/10) - **Customer feedback:** 8.7/10 (Category avg: 8.6/10) - **How long did it take to go live?:** 0/10 (Category avg: 1.1/10) **Who Is the Company Behind Nextbillion.ai?** - **Seller:** [Nextbillion.ai](https://www.g2.com/sellers/nextbillion-ai) - **Year Founded:** 2020 - **HQ Location:** Marina South, Singapore - **Twitter:** @nextbillionai (331 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/nextbillion-ai (73 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Logistics and Supply Chain, Computer Software - **Company Size:** 52% Small-Business, 30% Mid-Market #### What Are Nextbillion.ai's Pros and Cons? **Pros:** - Customer Support (5 reviews) - Ease of Use (4 reviews) - Route Optimization (4 reviews) - Affordable Pricing (3 reviews) - API Integration (3 reviews) **Cons:** - Mapping Issues (2 reviews) - Poor Customer Support (2 reviews) - Complex Interface (1 reviews) - Confusion (1 reviews) - Feature Limitations (1 reviews) ### What Do G2 Reviewers Say About Nextbillion.ai? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **excellent customer support** from Nextbillion.ai, highlighting their dedicated team and seamless integration. - Users appreciate the **ease of use** of Nextbillion.ai, highlighted by helpful API documentation and seamless onboarding. - Users highly value the **Route Optimization API** for efficient job allocation and cost savings in operations. - Users value the **affordable pricing** of Nextbillion.ai, enjoying excellent support and extensive features at a lower cost. - Users value the **easy-to-use API integration** that enhances flexibility and efficiency in their applications. **Cons:** - Users report **mapping issues** with the interface and geocoding APIs, but improvements are underway from the support team. - Users note the lack of **live chat support** for addressing issues, impacting their overall experience with Nextbillion.ai. - Users face **minor interface issues** with the Map Editor app that disrupt their experience, but support is responsive. - Users find the **confusion around cost and usage** on Nextbillion.ai's website can hinder their understanding. - Users report **missing features** in the console, such as API quota, impacting their overall experience. #### What Are Recent G2 Reviews of Nextbillion.ai? **"[Customer Support consultant](https://www.g2.com/survey_responses/nextbillion-ai-review-10817909)"** **Rating:** 4.5/5.0 stars *— Geeta S.* [Read full review](https://www.g2.com/survey_responses/nextbillion-ai-review-10817909) --- **"[Impressive Platform Capabilities](https://www.g2.com/survey_responses/nextbillion-ai-review-12393012)"** **Rating:** 4.5/5.0 stars *— David M.* [Read full review](https://www.g2.com/survey_responses/nextbillion-ai-review-12393012) --- ### 16. [Bringg](https://www.g2.com/products/bringg/reviews) Global retailers and logistics providers reduce costs and deliver differentiated customer experiences with Bringg Last-Mile Solutions. Through Bringg’s modular technology platform, integrated fleet network, and services suite, business leaders automate processes, optimize order delivery, and invent new business models. Unlock flexibility at scale. Any order. Any fleet. Delivered. www.bringg.com **Average Rating:** 4.6/5.0 **Total Reviews:** 13 **How Do G2 Users Rate Bringg?** - **Ease of Use:** 9.2/10 (Category avg: 9.0/10) - **Customer communication:** 8.3/10 (Category avg: 8.8/10) - **Customer feedback:** 10.0/10 (Category avg: 8.6/10) - **How long did it take to go live?:** 0.8/10 (Category avg: 1.1/10) **Who Is the Company Behind Bringg?** - **Seller:** [Bringg](https://www.g2.com/sellers/bringg) - **Year Founded:** 2013 - **HQ Location:** Tel Aviv, IL - **Twitter:** @bringg (925 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/bringg/ (204 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 29% Small-Business #### What Are Recent G2 Reviews of Bringg? **"[Recommend Bringg](https://www.g2.com/survey_responses/bringg-review-7922283)"** **Rating:** 4.5/5.0 stars *— Verified User in Retail* [Read full review](https://www.g2.com/survey_responses/bringg-review-7922283) --- **"[Bringg - Delivery Platform](https://www.g2.com/survey_responses/bringg-review-8620358)"** **Rating:** 4.5/5.0 stars *— Anshul Singh C.* [Read full review](https://www.g2.com/survey_responses/bringg-review-8620358) --- #### What Are G2 Users Discussing About Bringg? - [What is Bringg used for?](https://www.g2.com/discussions/what-is-bringg-used-for) - [What is Zenkraft used for?](https://www.g2.com/discussions/what-is-zenkraft-used-for) ### 17. [Track-POD](https://www.g2.com/products/track-pod/reviews) Track-POD is a single-dashboard solution for all of your last-mile logistics challenges. 1. Optimize thousands of dropoffs and pickups at once. Use our drag-and-drop route planner to optimize unlimited drops by time, distance, or expense. Compare route costs and choose the most cost-efficient strategy every time. 2. Generate shipping labels. Track-POD will generate shipping labels for your orders and items. Print labels and have your couriers confirm loading and delivery with our free barcode scanner app. 3. Eliminate calls and paperwork. Notify customers of upcoming deliveries, collections, or field services using SMS or email notifications. By sharing a live tracking link with a dynamic ETA, you eliminate every call on the status of orders. 4. Customize ePOD PDF We offer a customizable Proof of Delivery template with any subscription plan. Use unlimited custom fields to include all information you require, and share ePOD PDFs with customers. 5. Deliver in full, on time Track-POD driver app supports partial delivery, overdelivery, and customizable reasons for rejections to account for every B2C and B2B logistics scenario. You can even use Cash on Delivery (COD) to offer more payment options to customers. 6. Access 2 years of analytics Track-POD comes with an analytics dashboard that stores 2 years of performance insights. Check driver stats, compare planned vs actual time and distance, and download our built-in reports to analyze cost savings. **Average Rating:** 4.5/5.0 **Total Reviews:** 35 **How Do G2 Users Rate Track-POD?** - **Ease of Use:** 9.1/10 (Category avg: 9.0/10) - **Customer communication:** 9.2/10 (Category avg: 8.8/10) - **Customer feedback:** 9.6/10 (Category avg: 8.6/10) - **How long did it take to go live?:** 0/10 (Category avg: 1.1/10) **Who Is the Company Behind Track-POD?** - **Seller:** [Track-POD](https://www.g2.com/sellers/track-pod) - **Year Founded:** 2018 - **HQ Location:** Vilnius, LT - **Twitter:** @track_pod (31 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3534404 (21 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Logistics and Supply Chain - **Company Size:** 43% Small-Business, 31% Mid-Market #### What Are Recent G2 Reviews of Track-POD? **"[Excellent performance food delivery application.](https://www.g2.com/survey_responses/track-pod-review-8241259)"** **Rating:** 5.0/5.0 stars *— Viplav P.* [Read full review](https://www.g2.com/survey_responses/track-pod-review-8241259) --- **"[Best application easy to deliver.](https://www.g2.com/survey_responses/track-pod-review-8237484)"** **Rating:** 4.5/5.0 stars *— Abhishek S.* [Read full review](https://www.g2.com/survey_responses/track-pod-review-8237484) --- ### 18. [Aptean Routing & Scheduling Paragon Edition](https://www.g2.com/products/aptean-routing-scheduling-paragon-edition/reviews) Aptean Routing & Scheduling Paragon Edition, powered by Microsoft Azure, is a robust routing and scheduling solution designed to help businesses optimize transportation operations, reduce costs, and enhance delivery efficiency. Trusted by leading organizations such as DHL, Warburtons, Greggs, and the NHS, Paragon helps businesses stay ahead in competitive, logistics-intensive industries. Paragon simplifies the entire delivery process, whether you're managing a private or dedicated fleet. It's a perfect solution for industries like third-party logistics (3PL), food and beverage, grocery retail, and healthcare logistics. Some of the key features at a glance: -Route optimization & scheduling: Leverage advanced algorithms to plan efficient, compliant routes and minimize transportation costs. -Home delivery notifications: Keep customers informed with regular updates on delivery status to enhance satisfaction. -Real-time dashboards: Offer visibility into transportation operations for internal and external stakeholders, ensuring transparency across the organization. -Planned vs. actual analytics: Analyze route performance to identify inefficiencies and support data-driven strategic planning. -Regulatory compliance: Get peace of mind knowing you're automatically compliant with industry regulations and changing legislation, including Hours of Service (HoS) requirements. What makes Paragon stand out? Paragon is expertly tailored for logistics-intensive industries, such as food distribution, retail, healthcare, and 3PL, where reliable last-mile delivery and compliance are critical. You get the full benefits of a cloud-based solution, such as: -System accessibility anytime, from anywhere -Scalable infrastructure with extremely reliable uptime -Effortless software maintenance via automated upgrades and updates -Built-in disaster recovery powered by the cloud -Enhanced security with real-time automated updates Want to see Paragon in action? Contact us today for a free consultation or a no-obligation demo. **Average Rating:** 4.5/5.0 **Total Reviews:** 26 **How Do G2 Users Rate Aptean Routing & Scheduling Paragon Edition?** - **Ease of Use:** 7.7/10 (Category avg: 9.0/10) - **Customer communication:** 5.2/10 (Category avg: 8.8/10) - **Customer feedback:** 5.2/10 (Category avg: 8.6/10) - **How long did it take to go live?:** 3.2/10 (Category avg: 1.1/10) **Who Is the Company Behind Aptean Routing & Scheduling Paragon Edition?** - **Seller:** [Aptean](https://www.g2.com/sellers/aptean) - **Company Website:** https://www.aptean.com - **Year Founded:** 2012 - **HQ Location:** Alpharetta, Georgia - **Twitter:** @Aptean (1,620 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2681769/ (3,045 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Transportation/Trucking/Railroad - **Company Size:** 38% Mid-Market, 35% Small-Business #### What Are Aptean Routing & Scheduling Paragon Edition's Pros and Cons? **Pros:** - Route Optimization (6 reviews) - Customer Support (3 reviews) - Ease of Use (3 reviews) - Business Growth (2 reviews) - Efficiency (2 reviews) **Cons:** - Difficult Management (2 reviews) - Inefficiency (2 reviews) - Routing Issues (2 reviews) - Complexity (1 reviews) - Complex Setup (1 reviews) ### What Do G2 Reviewers Say About Aptean Routing & Scheduling Paragon Edition? *AI-generated summary from verified user reviews* **Pros:** - Users benefit from **route optimization** in Paragon, enhancing efficiency and support for both daily and strategic routing. - Users appreciate the **knowledgeable customer support** of Aptean Routing & Scheduling, ensuring timely assistance and effective solutions. - Users value the **ease of use** of Aptean Routing & Scheduling Paragon Edition, streamlining call management efficiently. - Users appreciate the **systematic routing approach** of Aptean Routing & Scheduling Paragon Edition, facilitating business growth and efficiency. - Users commend the **great efficiency** of Aptean Routing & Scheduling Paragon Edition in managing numerous calls effortlessly. **Cons:** - Users find the **rigid management features** challenging, lacking flexibility in controlling breaks during routes and trips. - Users struggle with **inefficiency** in updating data and find the software not intuitive, affecting their overall experience. - Users often find **routing issues** frustrating, including challenges with master data syncing and route break controls. - Users find the **complexity of the software** necessitates proper training, making it difficult to operate effectively. - Users find the **complex setup** of Aptean Routing & Scheduling Paragon Edition challenging, impacting user-friendliness and efficiency. #### What Are Recent G2 Reviews of Aptean Routing & Scheduling Paragon Edition? **"[Efficient route optimization and scheduling for better logistics performance](https://www.g2.com/survey_responses/aptean-routing-scheduling-paragon-edition-review-12737655)"** **Rating:** 4.5/5.0 stars *— Dharamveer p.* [Read full review](https://www.g2.com/survey_responses/aptean-routing-scheduling-paragon-edition-review-12737655) --- **"[Efficient Route Optimization with Minimal Effort](https://www.g2.com/survey_responses/aptean-routing-scheduling-paragon-edition-review-12923549)"** **Rating:** 5.0/5.0 stars *— Aqib J.* [Read full review](https://www.g2.com/survey_responses/aptean-routing-scheduling-paragon-edition-review-12923549) --- ### 19. [URBANTZ](https://www.g2.com/products/urbantz/reviews) Revolutionize your delivery operations with Urbantz – the ultimate solution for logistics, retail, and e-commerce enterprises. With a proven track record of helping industry giants such as Bosch, Carrefour, FM Logistic, and more, Urbantz is the key platform to unlocking untapped delivery operations potential and supercharging your business. Urbantz empowers you to digitalize and scale your delivery operations with ease, making it possible to reduce costs and improve efficiency without sacrificing quality. Our flexible enterprise-grade software is designed to handle even the most complex delivery scenarios without requiring any extra coding, so you can focus on delivering more sustainably and with confidence. Don't settle for mediocre delivery management – upgrade to Urbantz today and experience the difference for yourself. Contact us to learn more and start your journey towards efficient delivery management. **Average Rating:** 4.5/5.0 **Total Reviews:** 20 **How Do G2 Users Rate URBANTZ?** - **Ease of Use:** 8.5/10 (Category avg: 9.0/10) - **Customer communication:** 7.5/10 (Category avg: 8.8/10) - **Customer feedback:** 7.8/10 (Category avg: 8.6/10) - **How long did it take to go live?:** 4.3/10 (Category avg: 1.1/10) **Who Is the Company Behind URBANTZ?** - **Seller:** [URBANTZ](https://www.g2.com/sellers/urbantz) - **Year Founded:** 2015 - **HQ Location:** Brussels, Belgium - **Twitter:** @urbantz (281 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/urbantz/ (63 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 40% Enterprise, 30% Mid-Market #### What Are Recent G2 Reviews of URBANTZ? **"[Intuitive, flexible and adaptable solution](https://www.g2.com/survey_responses/urbantz-review-9885373)"** **Rating:** 4.5/5.0 stars *— Kevin S J.* [Read full review](https://www.g2.com/survey_responses/urbantz-review-9885373) --- **"[Last Mile planning for large appliances distribution](https://www.g2.com/survey_responses/urbantz-review-9913675)"** **Rating:** 5.0/5.0 stars *— Verified User in Manufacturing* [Read full review](https://www.g2.com/survey_responses/urbantz-review-9913675) --- #### What Are G2 Users Discussing About URBANTZ? - [What is URBANTZ used for?](https://www.g2.com/discussions/what-is-urbantz-used-for) ### 20. [InstaDispatch](https://www.g2.com/products/instadispatch/reviews) InstaDispatch is a powerful courier and delivery management software designed to make logistics operations smoother and more efficient. Whether you're a courier company, an eCommerce business, or a third-party logistics provider, InstaDispatch helps you manage deliveries with ease. With features like automated dispatching, real-time tracking, electronic proof of delivery (ePOD), and route optimization, businesses can cut down on costs, improve delivery speed, and keep customers informed every step of the way. Plus, it seamlessly integrates with eCommerce platforms and third-party couriers, making it easy to scale as your business grows. If you're looking for a smarter way to manage deliveries, InstaDispatch has you covered. **Average Rating:** 4.2/5.0 **Total Reviews:** 11 **How Do G2 Users Rate InstaDispatch?** - **Ease of Use:** 8.6/10 (Category avg: 9.0/10) - **Customer communication:** 8.9/10 (Category avg: 8.8/10) - **Customer feedback:** 8.6/10 (Category avg: 8.6/10) - **How long did it take to go live?:** 0/10 (Category avg: 1.1/10) **Who Is the Company Behind InstaDispatch?** - **Seller:** [InstaDispatch](https://www.g2.com/sellers/instadispatch) - **Year Founded:** 2012 - **HQ Location:** Northampton, England - **Twitter:** @instadispatch (38 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/33205688 (9 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 58% Small-Business, 33% Enterprise #### What Are InstaDispatch's Pros and Cons? **Pros:** - Customer Satisfaction (1 reviews) - Ease of Use (1 reviews) - Easy Integrations (1 reviews) - Notifications (1 reviews) - Real-time Tracking (1 reviews) **Cons:** - Limited Reporting (1 reviews) - Poor Customer Support (1 reviews) ### What Do G2 Reviewers Say About InstaDispatch? *AI-generated summary from verified user reviews* **Pros:** - Users value the **customer satisfaction** provided by InstaDispatch, enjoying fast delivery and real-time updates. - Users value the **ease of use** of InstaDispatch, enhancing delivery management with streamlined processes and simple navigation. - Users value the **easy integrations** of InstaDispatch, which streamline operations and enhance delivery management efficiency. - Users value the **real-time notifications** from InstaDispatch, enhancing communication and keeping customers informed promptly. - Users value the **real-time tracking** of InstaDispatch, which enhances delivery management and keeps customers informed. **Cons:** - Users feel that the **limited reporting** could be improved for a better experience, despite responsive support. - Users occasionally face **poor customer support** , which can hinder their overall experience with InstaDispatch. #### What Are Recent G2 Reviews of InstaDispatch? **"[Streamlined Dispatch with Impressive Visibility](https://www.g2.com/survey_responses/instadispatch-review-12906230)"** **Rating:** 4.5/5.0 stars *— Verified User* [Read full review](https://www.g2.com/survey_responses/instadispatch-review-12906230) --- **"[Easy-to-Use Best Delivery Management Software](https://www.g2.com/survey_responses/instadispatch-review-11581774)"** **Rating:** 5.0/5.0 stars *— Prashuk J.* [Read full review](https://www.g2.com/survey_responses/instadispatch-review-11581774) --- ### 21. [Ecom Express](https://www.g2.com/products/ecom-express/reviews) Providing end-to-end technology-enabled logistics solutions to small and large e-commerce players. **Average Rating:** 4.2/5.0 **Total Reviews:** 21 **How Do G2 Users Rate Ecom Express?** - **Ease of Use:** 8.2/10 (Category avg: 9.0/10) - **Customer communication:** 7.8/10 (Category avg: 8.8/10) - **Customer feedback:** 7.0/10 (Category avg: 8.6/10) - **How long did it take to go live?:** 1.7/10 (Category avg: 1.1/10) **Who Is the Company Behind Ecom Express?** - **Seller:** [Ecom Express](https://www.g2.com/sellers/ecom-express) - **HQ Location:** Gurugram, Haryana - **Twitter:** @EcomExpress_Ofc (8,436 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/ecom-express-ltd/ (13,124 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 52% Small-Business, 29% Mid-Market #### What Are Recent G2 Reviews of Ecom Express? **"[Fastest delivery website](https://www.g2.com/survey_responses/ecom-express-review-8605823)"** **Rating:** 5.0/5.0 stars *— THODIMALA V.* [Read full review](https://www.g2.com/survey_responses/ecom-express-review-8605823) --- **"[Great tool for shipment visibility](https://www.g2.com/survey_responses/ecom-express-review-7554773)"** **Rating:** 5.0/5.0 stars *— Arun kumar T.* [Read full review](https://www.g2.com/survey_responses/ecom-express-review-7554773) --- ### 22. [Tookan](https://www.g2.com/products/tookan/reviews) Tookan is a powerful off-the-shelf Delivery Management platform, which enables businesses to modernize their day-to-day delivery operations and slash overheads. It comes with a state-of-art technology suite, which facilitates seamless integration between delivery drivers and managers. Tookan gives complete control to the admin team to track real-time operations, providing a comprehensive overview of the efficiency and workload of the field force. Businesses have used Tookan to · Digitise Last-Mile Delivery Operations · Real-Time Fleet Tracking &Optimising Routes. · Integrate Tookan's API to automate the delivery operation · Managing Workforce Tookan equips admin and managers with a bird's eye view of all the business operations and helps in optimizing routes, allocating resources, and tracking agents and tasks seamlessly. For more information, please visit our website: www.jungleworks.com/tookan **Average Rating:** 4.2/5.0 **Total Reviews:** 157 **How Do G2 Users Rate Tookan?** - **Ease of Use:** 8.4/10 (Category avg: 9.0/10) - **Customer communication:** 8.0/10 (Category avg: 8.8/10) - **Customer feedback:** 7.8/10 (Category avg: 8.6/10) - **How long did it take to go live?:** 2.2/10 (Category avg: 1.1/10) **Who Is the Company Behind Tookan?** - **Seller:** [Jungleworks](https://www.g2.com/sellers/jungleworks-78e220c0-2247-47f3-8132-6ff57f2ba0ae) - **Year Founded:** 2011 - **HQ Location:** Tampa, Florida - **Twitter:** @worksjungle (584 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/13471593/ (352 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Owner - **Top Industries:** Food & Beverages, Logistics and Supply Chain - **Company Size:** 71% Small-Business, 23% Mid-Market #### What Are Tookan's Pros and Cons? **Pros:** - Ease of Use (8 reviews) - Customization (6 reviews) - Delivery Management (6 reviews) - Features (5 reviews) - Notifications (5 reviews) **Cons:** - Poor Customer Support (3 reviews) - Lack of Flexibility (2 reviews) - Limited Customization (2 reviews) - Limited Functionality (2 reviews) - Missing Features (2 reviews) ### What Do G2 Reviewers Say About Tookan? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Tookan, as it streamlines logistics and enhances operational efficiency. - Users value the **customization options** in Tookan, allowing tailored workflows and seamless integration for specific needs. - Users appreciate the **organization and reliability** of Tookan, enhancing their delivery management with ease and efficiency. - Users praise the **intuitive interface and robust features** of Tookan, enhancing delivery operations and overall efficiency. - Users value the **real-time notifications** from Tookan, enabling efficient tracking and organization in delivery management. **Cons:** - Users express frustration over **poor customer support** , citing lack of responses and unresolved issues despite multiple attempts for assistance. - Users find the **lack of flexibility** in Tookan's branding options frustrating, especially regarding customization and app control. - Users find **limited customization options** in Tookan, which restricts branding flexibility and impacts the overall user experience. - Users are frustrated by the **limited functionality** of Tookan, feeling it lacks essential features and customization options. - Users find Tookan lacks **branding flexibility** and cost-effectiveness compared to other options like Shipday. #### What Are Recent G2 Reviews of Tookan? **"[Tookan makes managing deliveries simple and reliable](https://www.g2.com/survey_responses/tookan-review-11589693)"** **Rating:** 5.0/5.0 stars *— Keenway .* [Read full review](https://www.g2.com/survey_responses/tookan-review-11589693) --- **"[Really useful delivery management tool](https://www.g2.com/survey_responses/tookan-review-11542542)"** **Rating:** 5.0/5.0 stars *— Kshitij G.* [Read full review](https://www.g2.com/survey_responses/tookan-review-11542542) --- #### What Are G2 Users Discussing About Tookan? - [What is Jungleworks?](https://www.g2.com/discussions/tookan-what-is-jungleworks) - [How many types of customer apps are available for Tookan?](https://www.g2.com/discussions/how-many-types-of-customer-apps-are-available-for-tookan) - [What does Tookan do?](https://www.g2.com/discussions/what-does-tookan-do) - [What are the defining features of Tookan?](https://www.g2.com/discussions/what-are-the-defining-features-of-tookan) - 1 comment ### 23. [Scurri](https://www.g2.com/products/scurri/reviews) Scurri is a leading delivery management software designed to streamline the entire eCommerce delivery process, from checkout to post-purchase communications. Trusted by retailers, marketplaces, and logistics providers, Scurri helps you optimise operations, reduce costs, and deliver exceptional customer experiences. Products: Scurri Connect Scurri Connect is an eCommerce delivery management platform that optimises delivery to make it simple, effective and adaptable to all scenarios. With Scurri Connect, you can: - Offer flexible delivery options at checkout to increase conversion rates and customer satisfaction. - Automate carrier selection and label generation with an intuitive rules engine. - Track parcels in real-time and provide proactive customer updates. - Generate customs documentation and ship cross-border with ease. - Access advanced delivery performance reporting to uncover cost savings and improve efficiency. Seamlessly integrated with top eCommerce platforms and WMS, including Shopify, Magento, and more, Scurri Connect offers a future-ready foundation for scalable shipping operations. Scurri Track Plus Scurri Track Plus is a post-purchase experience solution that enables branded customer communications, boosting loyalty and reducing WISMO (Where Is My Order) queries. Create engaging, consistent touch-points across the delivery journey that reflect your brand, and drive repeat purchases. Key Features ✅ Easy to implement with powerful results - Our API is easy to implement so you can automate your deliveries. Our onboarding team guide you every step of the way for a smooth implementation. ✅ Customised Delivery Options at Checkout - With Scurri Connect, you can display a range of delivery options at the checkout so shoppers can choose the most convenient option for them. This is proven to increase customer satisfaction and reduce cart abandonment. ✅ Delivery label printing - Create and manifest shipments with automatically generated labels. The carrier approved labels are perfectly accurate for delivery that is precise. ✅ Integrated network of Carriers - Scurri Connect’s network of approved and reliable carriers gives you ultimate flexibility so you can fulfil orders under any circumstances and ship to anywhere in the world. Expand into new markets and seize the opportunity of cross border trade with our global carriers. ✅ Carrier Network – Access 50+ global carriers including DPD, DHL, FedEx, Royal Mail, UPS, Yodel and more. ✅ Straightforward Shipping Rules - The rules engine interface is simple, you just drag and drop. You have infinite flexibility and full control. ✅ Parcel Tracking and notifications - Scurri Connect's live tracking data gives you the ability to display tracking information on your website and update your customers on their deliveries. You can see the status of all shipments by all carriers in a standardised format. Realtime access means customer service teams can respond immediately. ✅ Customs Documentation - Scurri Connect automatically generates approved customs documents and commercial invoices for shipments. Be Brexit-ready and prepared to ship into the EU with our seamless cross border delivery. Our multi-carrier network means Scurri Connect customers have access to competitively priced, international shipping rates to easily expand into new international markets. ✅ Advanced Reporting - Scurri Connect’s advanced reporting suite allows you to audit and improve your delivery service. You can manage all your carrier performance and rate information in one centralised location. Use real-time data to discover insights, improve efficiencies and act quickly. Analyse your carrier costs and make savings using Rates reporting. ✅ Scurri Connect integrates with your eCommerce platform - The Scurri Connect Shipping API is easy to integrate with your eCommerce platform or Warehouse Management System. We have direct integrations with the most popular industry platforms such as Shopify, Magento, Netsuite, Brightpearl, eBay, Peoplevox, Kooomo, Caliq. ✅ Customer Support - We pride ourselves on our first-class customer support, our dedicated team of real people are always ready to respond quickly with personalised support for our customers. We have the highest industry ratings in SLA, NPS score and CSAT. ✅ Intuitive automation with our Rules Engine - Our rules engine allows you to automate your carrier management with highly flexible and easy to configure settings. Execute carrier changes instantly and intuitively with no need to wait for technical expertise. Automate decision making for optimal carrier selection every time. ✅ Rates Reporting - Painlessly analyse carrier costs to maximise efficiency. Utilise rates data to manage billing reconciliation with carriers. Option to automatically allocate to the most cost effective service. ✅ Permissions - Empower your users and protect your business with our permissions feature. Setting permissions easily grants or restricts access to functions and warehouses. ✅ Post-purchase communications with Scurri Track Plus - Reduce WISMO queries and boost customer loyalty with on-brand communications that drive engagement. The post-purchase phase is the period during which your customers show highest engagement. Scurri’s easy-to-integrate post-purchase communications tool puts you in control of sending own-branded communications. **Average Rating:** 4.7/5.0 **Total Reviews:** 31 **How Do G2 Users Rate Scurri?** - **Ease of Use:** 9.2/10 (Category avg: 9.0/10) - **Customer communication:** 10.0/10 (Category avg: 8.8/10) - **Customer feedback:** 10.0/10 (Category avg: 8.6/10) - **How long did it take to go live?:** 3.3/10 (Category avg: 1.1/10) **Who Is the Company Behind Scurri?** - **Seller:** [Scurri](https://www.g2.com/sellers/scurri) - **Company Website:** https://www.scurri.com - **Year Founded:** 2010 - **HQ Location:** Wexford, IE - **Twitter:** @scurri (3,226 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1008465/ (56 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail - **Company Size:** 52% Mid-Market, 42% Small-Business #### What Are Recent G2 Reviews of Scurri? **"[Scurri, my go to for Logistical API label validation & Logistical Ecommerce solutions.](https://www.g2.com/survey_responses/scurri-review-4405013)"** **Rating:** 5.0/5.0 stars *— Dave B.* [Read full review](https://www.g2.com/survey_responses/scurri-review-4405013) --- **"[Best in class for label dispatch mangement](https://www.g2.com/survey_responses/scurri-review-4400565)"** **Rating:** 4.5/5.0 stars *— Clifton V.* [Read full review](https://www.g2.com/survey_responses/scurri-review-4400565) --- ### 24. [Shipox](https://www.g2.com/products/shipox/reviews) Shipox is a delivery management system by zip24 created to help e-commerce businesses with their delivery management needs. The software is designed to help businesses optimize costs, and resources along with algorithms to make processes faster and more streamlined. Shipox enables businesses to work on an increased number of pickups in a day, error-less and accurate delivery fulfilment, optimal use of resources, reduced costs, real-time tracking, connectivity and transparency between backend and on-field teams, and analytical reporting. Shipox comprises critical and key features for delivery business excellence and is functional for various e-commerce business types. Shipox provides assistance for operations such as delivery management, logistics management, and food delivery management. Shipox is designed to help businesses with delivery management operations across multiple steps of the delivery process. It is valuable for any business with delivery management needs such as e-commerce websites, restaurants, pharmacies, supermarkets, and others. Shipox offers several critical features for efficient delivery management such as: Driver App Heat Map Tracking White Label App Dashboard Analytics COD Management **Average Rating:** 4.4/5.0 **Total Reviews:** 11 **How Do G2 Users Rate Shipox?** - **Ease of Use:** 9.7/10 (Category avg: 9.0/10) - **Customer communication:** 9.7/10 (Category avg: 8.8/10) - **Customer feedback:** 9.7/10 (Category avg: 8.6/10) **Who Is the Company Behind Shipox?** - **Seller:** [shipox](https://www.g2.com/sellers/shipox) - **Year Founded:** 2020 - **HQ Location:** Karachi, Sindh - **LinkedIn® Page:** https://www.linkedin.com/company/zip-24/ (83 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 91% Small-Business, 18% Mid-Market #### What Are Recent G2 Reviews of Shipox? **"[Customers educated and perception control](https://www.g2.com/survey_responses/shipox-review-9938364)"** **Rating:** 4.0/5.0 stars *— Sertac S.* [Read full review](https://www.g2.com/survey_responses/shipox-review-9938364) --- **"[Streamlines the delivery management for your business](https://www.g2.com/survey_responses/shipox-review-9587142)"** **Rating:** 4.0/5.0 stars *— Prashant K.* [Read full review](https://www.g2.com/survey_responses/shipox-review-9587142) --- ### 25. [Dispatch Science](https://www.g2.com/products/dispatch-science/reviews) Dispatch Science: End-to-End Delivery Management Software for Routing, Dispatch & Last-Mile Logistics Dispatch Science is a powerful, cloud-based delivery management platform designed to manage, optimize, and automate last-mile delivery operations for courier, logistics, and distribution companies. Our software streamlines every step of the delivery lifecycle—from order capture to final proof of delivery helping businesses improve efficiency, reduce costs, and enhance customer experience. Key Features Order Management & Booking Easily capture and manage delivery orders through automated workflows. Customer Portal & CRM Self-service web portal for customers with real-time visibility and communication tools. AI-Powered Route Optimization Advanced route planning and dynamic optimization to reduce delivery times and fuel costs. Automated & Manual Dispatching Intelligent dispatch engine with full control over manual overrides. Real-Time Tracking & ETA Notifications Live GPS tracking with accurate ETAs and proactive delivery notifications. Proof of Delivery (POD) Photo capture, barcode scanning, and digital signatures for secure delivery confirmation. Returns Management Streamlined reverse logistics and returns workflows. Billing & Invoicing Automation Automated pricing, rating engine, and invoicing capabilities. Driver Management Mobile App Full-featured iOS and Android driver app with tracking, routing, and task management. Seamless Integrations Dispatch Science offers a robust Open API and our own iPasS, DataBridge, that integrates with: Accounting systems eCommerce platforms (Shopify, WooCommerce, etc.) 3PL and logistics platforms ERP and supply chain systems This enables full automation across your logistics ecosystem and eliminates manual data entry. Industries We Serve Dispatch Science supports delivery operations across multiple industries, including: Courier and parcel delivery services eCommerce and retail last-mile delivery Third-party logistics (3PL) providers Manufacturing and wholesale distribution Food, beverage, and restaurant delivery Healthcare, medical, and pharmaceutical logistics Why Choose Dispatch Science? Reduce delivery costs with optimized routing Improve on-time delivery performance Increase operational efficiency with automation Enhance customer satisfaction with real-time visibility Scale your delivery business with a flexible, cloud-based platform **Average Rating:** 4.6/5.0 **Total Reviews:** 13 **How Do G2 Users Rate Dispatch Science?** - **Ease of Use:** 9.4/10 (Category avg: 9.0/10) - **Customer communication:** 9.6/10 (Category avg: 8.8/10) - **Customer feedback:** 9.6/10 (Category avg: 8.6/10) - **How long did it take to go live?:** 0/10 (Category avg: 1.1/10) **Who Is the Company Behind Dispatch Science?** - **Seller:** [Arthur Axelrad](https://www.g2.com/sellers/arthur-axelrad) - **Company Website:** https://www.dispatchscience.com - **Year Founded:** 2011 - **HQ Location:** Montreal, QC - **Twitter:** @DispatchScience (34 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/11064504 (33 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 54% Small-Business, 31% Mid-Market #### What Are Recent G2 Reviews of Dispatch Science? **"[Streamlined Logistics with Powerful Automation](https://www.g2.com/survey_responses/dispatch-science-review-13094375)"** **Rating:** 5.0/5.0 stars *— Eric L.* [Read full review](https://www.g2.com/survey_responses/dispatch-science-review-13094375) --- **"[Dispatch Science - Good Delivery Management System](https://www.g2.com/survey_responses/dispatch-science-review-8586265)"** **Rating:** 4.0/5.0 stars *— Aman A.* [Read full review](https://www.g2.com/survey_responses/dispatch-science-review-8586265) --- ## What Is Last Mile Delivery Software? [Supply Chain & Logistics Software](https://www.g2.com/categories/supply-chain-logistics) ## What Software Categories Are Similar to Last Mile Delivery Software? - [Fleet Management Software](https://www.g2.com/categories/fleet-management) - [Route Planning Software](https://www.g2.com/categories/route-planning-software) - [Fleet Tracking Software](https://www.g2.com/categories/fleet-tracking) --- ## How Do You Choose the Right Last Mile Delivery Software? ### What You Should Know About Last Mile Delivery Software ### What is Last Mile Delivery Software? Last mile delivery software allows businesses to manage deliveries in the last leg of supply chain operations—delivering packages from distribution centers to customers’ doorsteps. This phase of the delivery process is generally the longest and most difficult to manage since it usually involves multiple stops along the way. While the final stage of delivery may be challenging for businesses to navigate, it hasn’t stopped customers from demanding quick and seamless service. Nowadays, consumers expect options like free two-day or, in some cases, same-day delivery. To stay competitive, retailers must find ways to make deliveries more efficient. This is where last mile delivery platforms come into play. Last mile delivery software provides businesses with all the tools necessary to complete deliveries while minimizing costs. This tool includes route planning to optimize couriers’ routes and automatic dispatching for reduced service time and labor costs. It also offers functionalities such as package tracking and selecting ideal delivery times to prioritize customer needs and offer them insight into the location of their packages. It is more important than ever for businesses to provide real-time visibility into operations due to social media becoming an outlet for customers to air grievances, which can harm a company’s reputation and turn away new customers looking for peer recommendations. Finally, last mile logistics tools can allow for contactless delivery, where proof of delivery is sent to customers through a photo of the product after it is dropped off. ### What are the Common Features of Last Mile Delivery Software? All features that come prepackaged in a last mile delivery system aim to decrease costs, optimize labor, and shorten delivery times. The higher customer expectations are, the more efficient a retailer needs to be in completing deliveries. The below features of last mile logistics tools help accomplish this. **Route planning:** This feature eliminates the time-consuming process of manually planning travel and instead uses machine learning to find efficient routes that minimize gas usage, distance traveled, and estimated time of arrival  (ETA) for deliveries. This helps to reduce labor and fuel expenditures. **Automatic dispatching:** Last mile delivery software allows new orders to be instantly added to the ideal driver’s queue based on the route their other packages will be traveling. This feature ensures efficient distribution of labor and shorter wait times for customers to receive their orders. **Smart tracking and delivery windows:** These features track customers’  packages and allow them to select an ideal time for the item to arrive. Real-time visibility into delivery is vital for logistics companies because unsatisfied customers sometimes write scathing reviews on social media, which can repel prospective customers looking for peer recommendations. Delivery windows also give more power to the customer. **Proof of delivery:** Last mile logistics tools facilitate contactless delivery that confirms proof of drop off with a photo. This feature protects companies against unfounded customer complaints while conveniently notifying recipients of their package’s arrival. **Performance metrics:** The ability to track metrics such as on-time delivery, service rates, and distance traveled are central to this software. One can also segment the data based on the time of the week, individual drivers, or teams to assess performance based on different dimensions. **Customer feedback:** Customer reviews allow businesses to assess driver performance and gauge consumer satisfaction. Last mile delivery software allows customers to rate their service on an e-commerce platform. This functionality helps retailers improve operations and provide constructive feedback to workers. **Mobile and external integration:** Drivers can manage their deliveries via mobile integrations while on the road. In addition, customers are able to track their deliveries and leave feedback in mobile apps. Some last mile delivery software may even integrate with transportation management systems or ERP tools. ### What are the Benefits of Last Mile Delivery Software? **Faster delivery time:** Route planning and automatic dispatch allow couriers to quickly add a package to their route while optimizing their travel to speed up ETAs. When a parcel is delivered quicker, this means happier customers, brand loyalty, and a strong corporate reputation.  **Better customer experience:** Tangential to delivery times is improved customer satisfaction. When packages arrive quickly and when promised, customers feel satisfied and are more likely to convert to repeat purchasers. In addition, allowing customers to select package arrival windows gives them power and control over a process that can be frustrating without proper visibility. Centering the customer in the last mile delivery process means better customer service.  **Improved delivery operations and lower costs:** Machine learning, automation, and fleet analytics used in last mile delivery software also smooth out operations by queuing up orders, dispatching workers, and reducing fuel usage through route optimization. Because more efficient and less expensive operations are the ultimate goal of any strategic supply chain, last mile logistics platforms are vital for any business that uses e-commerce and ships goods to consumers’ houses. ### Who Uses Last Mile Delivery Software? Last mile delivery solutions are generally used by any company that sells and delivers products to a customer’s doorstep. Since many brick-and-mortar stores have online shopping platforms, this software can be used by virtually any business that sells a physical product or delivers food and beverages. **Food and beverage delivery businesses** : An increasing number of grocery stores and restaurants are offering on-demand delivery of food and beverages. For food that qualifies as perishable goods, they must be delivered as quickly as possible. Last mile delivery software helps make food deliveries more efficient through automatic group dispatching. This allows businesses to quickly group deliveries together by location, so drivers are able to cover multiple deliveries in one location. In addition, last mile logistics software keeps customers informed about when their order is arriving by providing a tracking feature as well as notifications of any delays or food adjustments. **E-commerce businesses** : Retailers that sell goods online can take advantage of all of the features that last mile delivery software has to offer. Nowadays, e-commerce businesses are expected to deliver goods promptly to prevent customers from moving to competitors that have fast delivery times. This software helps businesses by offering features for faster route planning, fleet management, and prioritized schedules for deliveries that need to be delivered quickly. From the customer side, they appreciate features such as live driver tracking, ETAs on package arrival, and driver communication options.  **Pharmaceuticals:** Companies that ship pharmaceuticals to customer doorsteps must have highly efficient supply chains that comply with legal regulations surrounding the transportation of controlled substances and protected patient information. Last mile delivery tools help consumers plan for when their medications arrive so as to prevent theft, and the software also provides vendors visibility into the final leg of transporting sensitive goods. #### Software Related to Last Mile Delivery Software Related solutions that can be used together with last mile delivery software include: [Fleet tracking software](https://www.g2.com/categories/fleet-tracking) **:** This software uses GPS technology to monitor activity, vehicles, and drivers while en route. Fleet track systems collect real-time data on driver performance and update ETAs for packages, much like last mile delivery tools. A key difference is this tool enables in-app communication between drivers and managers, whereas last mile tracking solutions include customers in the interaction with drivers. Fleet tracking is also mainly suited to assess driver performance and analyze operation costs. [Fleet management software](https://www.g2.com/categories/fleet-management) **:** Route planning, dispatching, cost analysis, and vehicle or driver tracking are core features of fleet management tools, which makes them similar to last mile logistics systems. However, fleet management isn’t limited to the last mile of parcel delivery and can be used more generally for the transportation of goods in company vehicles. ### Challenges with Last Mile Delivery Software Automation in the supply chain helps a business's bottom line, but that does not mean integrating software into operations is a pain-free process. Change management is sometimes necessary to ensure culture shifts toward industrialization, and getting company-wide buy-in to a tool is crucial to achieving ROI. Last mile delivery software has the following challenges. **Shifting cultures toward automation:** The supply chain is one of the industries most notorious for resisting progress. Despite the enormous benefit supply chains gain from automation, innovation usually happens through select forward-thinking companies or operations becoming so inefficient that there is no other option. With many companies falling into the latter category, integrating last mile logistics systems requires growing pains and change management. **Requires total buy-in and training:** An extension of culture shifts toward innovation is the need for cross-company buy-in to ensure a business can attain ROI with its new last mile delivery software. Multiple stakeholders use this software, such as couriers and warehouse managers, so there must be ample training to ensure the product is used correctly to increase efficiency, cut costs, shorten ETAs, and make customers happy. Without swift and total acceptance of the product and willingness to master using it, a company may not receive the full benefits of software that manages the last mile logistics process. **Insufficient customer engagement:** Not all last mile delivery tools are created equal when it comes to engaging customers. Although certain platforms have fully built-out chat, survey, and customer notification features, not all do. Thus, it’s crucial to invest in software that has robust customer service features to ensure a business gets the maximum ROI for automating the final leg of the logistics process. ### How to Buy Last Mile Delivery Software #### Requirements Gathering (RFI/RFP) for Last Mile Delivery Software The first step of the purchasing process is aligning with internal teams on the most important components they need from the last mile delivery system. Once the key requirements are identified, long and shortlists are created to select the best software for one’s company. #### Compare Last Mile Delivery Software Products **Create a long list** User experience and user-friendliness are important criteria to consider when forming a long list. Also, not all delivery management tools have robust customer engagement features, so note which products have built-out surveys, feedback systems, and live chatting with customers. Perhaps the most crucial thing to look for with a long list is the ease of integration with one’s existing tech stack.  **Create a short list** A shortlist can be created based on more unique criteria, such as the industry for which a product is designed. For example, some software is specifically designed for pharmaceutical delivery that takes into account additional regulatory requirements surrounding patient privacy and the distribution of controlled substances.  **Conduct demos** The next step is to have last mile delivery software vendors demonstrate the products on the shortlist to buyers. Buyers must have questions ready to check that the product meets core business requirements.  #### Selection of Last Mile Delivery Software **Choose a selection team** The selection team should include C-suite leadership from management, finance, logistics, and IT. CEOs offer direction to ensure the product makes sense with the company’s vision, CFOs can speak to the financial feasibility of the software’s implementation, logistics leaders can ask pointed questions about the tool’s functioning in day-to-day operations, and IT ensures it neatly fits with existing tech stacks. **Negotiation** Buyers must make sure to get an array of quotes that delineate how much the contract will cost and for how long it lasts. It is important to know that a vendor will bring its best salespeople to get the largest possible quote for their company, so buyers must be prepared to walk away if the contract does not meet your expectations. **Final decision** Logistics executives should be the final decision makers since they understand the nuances of last mile delivery and know in detail the unmet needs surrounding supply chain management. However, IT leaders must act as a check during the process to verify that the software can integrate into existing tech stacks.