--- title: TrueSight Capacity Optimization Reviews meta\_title: 'TrueSight Capacity Optimization Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how TrueSight Capacity Optimization works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 4 scale: '5' date\_modified: '2026-08-09' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management ---

# TrueSight Capacity Optimization Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by TrueSight Capacity Optimization but has limited features.  
  
Are you part of the TrueSight Capacity Optimization team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile!

BMC Helix Capacity Optimization, hosted in your cloud of choice, helps you optimize, plan, and manage the technology resources that fuel your business and innovation.

* * *

Seller
[BMC Helix](https://www.g2.com/sellers/bmc-helix)
Discussions
[TrueSight Capacity Optimization Community](https://www.g2.com/products/bmc-software-truesight-capacity-optimization/discuss)
Overview by
Bill Talbot

Show More

## Top-Rated Alternatives

[

 ![Freshservice](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freshservice")

Freshservice

4.6/5(1,349)

](https://www.g2.com/products/freshservice/reviews)

[

 ![NinjaOne](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NinjaOne")

NinjaOne

4.7/5(5,025)

](https://www.g2.com/products/ninjaone/reviews)

[

 ![TeamViewer](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TeamViewer")

TeamViewer

4.5/5(4,151)

](https://www.g2.com/products/teamviewer/reviews)

[
View All Alternatives
](https://www.g2.com/products/bmc-software-truesight-capacity-optimization/competitors/alternatives)

 ![Verified User in Chemicals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Chemicals")
UC

Verified User in Chemicals

Enterprise (\> 1000 emp.)

11/8/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"We use TrueSight Capacity Optimization for predict system and storage growth."

4/5

What do you like best about TrueSight Capacity Optimization?

- Predicts storage growth.

- Predicts system utilisation growth.

- Integrates well with our alerting tool. Review collected by and hosted on G2.com.

What do you dislike about TrueSight Capacity Optimization?

- Training new users on how to build reports can be time consuming.

- Mapping transactions has proved a bit hard. Review collected by and hosted on G2.com.

What problems is TrueSight Capacity Optimization solving and how is that benefiting you?

It was very help full for capacity management department. The scope is on the data center server capacity. We apply the rightsizing of business Services and we got the results. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Megha S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Megha S.")
MS

Megha S.

Sr Engineer

Aviation & Aerospace

Enterprise (\> 1000 emp.)

1/31/2018

"BMC Truesight Capacity Optimization - best automating tool"

4/5

What do you like best about TrueSight Capacity Optimization?

it has good features for all It services and business. easy to pull reports, easy to integrate with other tools.

health check of required tools .

Console interface is very good (navigating) for capacity data .

and it has easy installation set up and monitoring. Review collected by and hosted on G2.com.

What do you dislike about TrueSight Capacity Optimization?

as for as our business requirements, this tool is fulfilling it. Review collected by and hosted on G2.com.

Recommendations to others considering TrueSight Capacity Optimization:

Easy to setup or installation, easy to monitor the infrastructure. best tool for capacity Optimization.

Review collected by and hosted on G2.com.

What problems is TrueSight Capacity Optimization solving and how is that benefiting you?

1. Health check of resources

2. reports of required data needed for business purposes.

3. viewing report groups and analysis

many benefits from the tool, this made life easier in getting performance real time data. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
AI

Verified User in Information Technology and Services

Enterprise (\> 1000 emp.)

1/30/2018

"Awesome product with plenty of features "

4/5

What do you like best about TrueSight Capacity Optimization?

I like the tool features such as integration with service impact models and predictive analysis. Review collected by and hosted on G2.com.

What do you dislike about TrueSight Capacity Optimization?

Its coding language which is quite old school and hard to debug Review collected by and hosted on G2.com.

What problems is TrueSight Capacity Optimization solving and how is that benefiting you?

Intelligent ticketing

Service models Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

### There are not enough reviews of TrueSight Capacity Optimization for G2 to provide buying insight. Below are some alternatives with more reviews:

[

1

 ![Freshservice Logo](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg "Freshservice Logo")

Freshservice

4.6

 (1,349) 

Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.

](https://www.g2.com/products/freshservice/reviews "Freshservice")[

2

 ![NinjaOne Logo](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne Logo")

NinjaOne

4.7

 (5,025) 

NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. Intelligent automation and human-centered AI gives employees a great technology experience.

](https://www.g2.com/products/ninjaone/reviews "NinjaOne")[

3

 ![TeamViewer Logo](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer Logo")

TeamViewer

4.5

 (4,151) 

Easy-to-use remote support and access software that lets you securely connect to and monitor desktop-to-desktop, desktop-to-mobile, mobile-to-mobile, or to unattended devices like servers and IoT devices from anywhere.

](https://www.g2.com/products/teamviewer/reviews "TeamViewer")[

4

 ![Atera Logo](https://images.g2crowd.com/uploads/product/hd_favicon/361ba9ff073bf59453c903337f10f9d9/atera.svg "Atera Logo")

Atera

4.6

 (1,245) 

Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.

](https://www.g2.com/products/atera/reviews "Atera")[

5

 ![ManageEngine Endpoint Central Logo](https://images.g2crowd.com/uploads/product/hd_favicon/2f2a2afbb752a606964794b3d43d3fda/manageengine-endpoint-central.svg "ManageEngine Endpoint Central Logo")

ManageEngine Endpoint Central

4.5

 (1,130) 

Endpoint Central is an integrated desktop and mobile device management software that helps in managing servers, laptops, desktops, smartphones, and tablets from a central location.

](https://www.g2.com/products/manageengine-endpoint-central/reviews "ManageEngine Endpoint Central")[

6

 ![SolarWinds Observability Logo](https://images.g2crowd.com/uploads/product/hd_favicon/af917f02e5d5dda08cf58d16d36f6a8d/solarwinds-worldwide-llc-solarwinds-observability.svg "SolarWinds Observability Logo")

SolarWinds Observability

4.3

 (863) 

SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibility into hybrid ecosystems, enabling users to monitor and manage both on-premises and cloud environments effectively. By optimizing performance and ensuring availability across distributed hybrid IT infrastructures, SolarWinds Observability supports organizations in navigating the complexities of their IT environments. Targeted at IT professionals and organizations that require robust monitoring capabilities, SolarWinds Observability caters to a wide range of use cases. It is particularly beneficial for businesses operating in hybrid environments, where the integration of on-premises and cloud resources is essential. The solution allows users to gain a holistic view of their networks, applications, databases, and user experiences, thereby facilitating better decision-making and operational efficiency. This is especially crucial in today’s fast-paced digital landscape, where downtime can significantly impact service reliability and customer satisfaction. One of the standout features of SolarWinds Observability is its built-in intelligence powered by AIOps capabilities. This functionality accelerates issue remediation by enabling users to detect, troubleshoot, and resolve problems more efficiently. The advanced predictive analysis and anomaly-based alerts help organizations proactively address potential issues before they escalate, ultimately reducing downtime and enhancing service reliability. Additionally, the solution's log pattern analysis further streamlines the troubleshooting process, allowing IT teams to focus on strategic initiatives rather than being bogged down by operational challenges. SolarWinds Observability offers flexibility in deployment, providing users with the option to choose between self-hosted and SaaS models. The self-hosted option integrates seamlessly with other SolarWinds services, such as security and storage monitoring, while the SaaS option is tailored for deeper monitoring of custom and cloud-based applications. This adaptability ensures that organizations can select the deployment method that best aligns with their operational needs and infrastructure. Moreover, SolarWinds Observability stands out by consolidating multiple monitoring tools into a single, integrated solution. This not only simplifies the monitoring process but also helps organizations reduce costs associated with managing disparate systems. By offering comprehensive visibility across hybrid IT environments, SolarWinds Observability empowers organizations to optimize their operations and enhance overall performance.

](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews "SolarWinds Observability")[

7

 ![N-able N-central Logo](https://images.g2crowd.com/uploads/product/hd_favicon/928b13dfa0058727f6a4de7532b1a0c8/n-able-n-central.svg "N-able N-central Logo")

N-able N-central

4.4

 (563) 

As networks grow in complexity and scale to thousands or tens of thousands of devices, IT service providers need powerful tools to help them keep up. N-able N-central gives you that power.

](https://www.g2.com/products/n-able-n-central/reviews "N-able N-central")[

8

 ![ServiceNow IT Operations Management Logo](https://images.g2crowd.com/uploads/product/hd_favicon/c7ed381b8103a08f610090492732a5fe/servicenow-it-operations-management.svg "ServiceNow IT Operations Management Logo")

ServiceNow IT Operations Management

4.4

 (472) 

ServiceNow IT Operations Management (ITOM) is a comprehensive solution designed to enhance the visibility, health, and optimization of an organization's IT infrastructure. By integrating advanced automation and artificial intelligence, ITOM enables proactive management of IT operations, reducing downtime and improving service delivery. Key Features and Functionality: - ITOM Visibility: Automates the discovery of IT assets across on-premises, cloud, and hybrid environments, providing a unified view of the infrastructure. Service Mapping identifies dependencies between IT components, facilitating impact analysis and change management. - ITOM Health: Consolidates and correlates events from various monitoring tools, enabling IT teams to prioritize and respond to critical incidents promptly. Operational Intelligence leverages AI and machine learning to detect patterns and anomalies, allowing for proactive issue resolution. - ITOM Optimization: Manages cloud resources effectively by providing visibility and control over public, private, and hybrid cloud environments. Automates provisioning, lifecycle management, and cost optimization of IT resources supporting application services. Primary Value and Solutions Provided: ServiceNow ITOM addresses the challenges of managing complex IT environments by offering a unified platform that enhances operational efficiency and service reliability. It enables organizations to transition from reactive to proactive operations, minimizing the risk of outages and optimizing resource utilization. By automating routine tasks and providing real-time insights, ITOM empowers IT teams to focus on strategic initiatives, ultimately driving business growth and resilience.

](https://www.g2.com/products/servicenow-it-operations-management/reviews "ServiceNow IT Operations Management")[

9

 ![EV Reach Logo](https://images.g2crowd.com/uploads/product/hd_favicon/66c6b691243382736e759bc1a7adf329/ev-reach.svg "EV Reach Logo")

EV Reach

4.5

 (432) 

Complex IT Systems Management Made Easy. Get broad-scope, enterprise-level administration of your users & machines along with industry standard encryption & security. Empower your IT staff with instant access to real-time information and tools to address issues quickly, efficiently and dynamically.

](https://www.g2.com/products/ev-reach/reviews "EV Reach")[

10

 ![Tines Logo](https://images.g2crowd.com/uploads/product/hd_favicon/b06976e0682a1b57bcbcb2d2bb139018/tines.svg "Tines Logo")

Tines

4.7

 (406) 

Tines is an intelligent workflow platform that powers the world’s most important workflows. IT and security teams of all sizes, from Fortune 50 to startups, trust Tines for everything from phishing response, vulnerability and patch management, software lifecycle management, employee lifecycle management, and everything in between. Leaders across a wide array of industries –including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson– use Tines AI-powered workflows to operate more effectively, mitigate risk, reduce tech debt, and do the work that matters most. Our workflow platform gives teams of any skillset (the most technical to your least technical) the tools to orchestrate, automate, and integrate your people, processes, and technology.

](https://www.g2.com/products/tines/reviews "Tines")
[Show More](#)

##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/bmc-software-truesight-capacity-optimization/pricing)

##### Categories on G2

[Enterprise IT Management](https://www.g2.com/categories/enterprise-it-management)

##### Explore More

[Best software for multi-format content creation](https://www.g2.com/discussions/which-is-the-best-software-for-multi-format-content-creation)[Which job description management software offers the most customizable templates?](https://www.g2.com/discussions/which-job-description-management-software-offers-the-most-customizable-templates)[Which AI legal tool is best for case law analysis?](https://www.g2.com/discussions/which-ai-legal-tool-is-best-for-case-law-analysis)

[Popular sales training systems for mobile teams](https://www.g2.com/discussions/popular-sales-training-systems-for-mobile-teams)[Best corporate learning management systems for small businesses](https://www.g2.com/discussions/what-is-the-best-corporate-lms-for-small-businesses)[Easy-to-use board meeting software recommendation](https://www.g2.com/discussions/easy-to-use-board-meeting-software-recommendation)

[Show MoreShow Less](javascript:void(0);)