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BMC Helix Remedyforce

](/products/bmc-helix-remedyforce/reviews)

(48)3.9/5

Remedyforce is an IT service management solution built on the Salesforce.com platform that combines best-practice aligned process automation with a simple, easy-to-use experience for maximum IT productivity and innovation. Remedyforce is designed to remove complexity and help you quickly realize value.

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[
# What is the difference between BMC Remedy and BMC Helix?
](/discussions/what-is-the-difference-between-bmc-remedy-and-bmc-helix)
What is the difference between BMC Remedy and BMC Helix?

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IT Service Management Tools

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Service Desk Software

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[
# What is Helix BMC?
](/discussions/bmc-helix-remedyforce-what-is-helix-bmc)
What is Helix BMC?

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IT Service Management Tools

](https://www.g2.com/tags/it-service-management-tools)[

Service Desk Software

](https://www.g2.com/tags/service-desk-software)

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[
# What is remedyforce tool?
](/discussions/what-is-remedyforce-tool)
What is remedyforce tool?

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IT Service Management Tools

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Service Desk Software

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[
# What is BMC Helix remedyforce?
](/discussions/what-is-bmc-helix-remedyforce)
What is BMC Helix remedyforce?

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Service Desk Software

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IT Service Management Tools

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