--- title: BMC Helix Client Management Reviews meta\_title: 'BMC Helix Client Management Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 14 reviews by the users' company size, role or industry to find out how BMC Helix Client Management works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 14 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Endpoint Protection url: https://www.g2.com/categories/endpoint-protection --- # BMC Helix Client Management Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by BMC Helix Client Management but has limited features. Are you part of the BMC Helix Client Management team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! BMC Helix Client Management optimizes your service management solution to provide comprehensive, automated endpoint management, delivering great service to end users while minimizing cost, maintaining compliance, and reducing security risk * * * Seller [BMC Helix](https://www.g2.com/sellers/bmc-helix) Discussions [BMC Helix Client Management Community](https://www.g2.com/products/bmc-helix-client-management/discuss) Overview by Cris Coffey Show More ## Top-Rated Alternatives [ ![TeamViewer](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TeamViewer") TeamViewer 4.5/5(4,151) ](https://www.g2.com/products/teamviewer/reviews) [ ![CrowdStrike Falcon Endpoint Protection Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CrowdStrike Falcon Endpoint Protection Platform") CrowdStrike Falcon Endpoint Protection Platform 4.6/5(441) ](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) [ ![NinjaOne](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NinjaOne") NinjaOne 4.7/5(5,025) ](https://www.g2.com/products/ninjaone/reviews) [ View All Alternatives ](https://www.g2.com/products/bmc-helix-client-management/competitors/alternatives) ## User Insights Average based on 14 real user reviews. [Log in to unlock pricing and user insights](/login) ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 7/14/2019 "Almost everything you need for IT Management" 3.5/5 What do you like best about BMC Helix Client Management? I like how it integrates with Remedyforce so when we field incidents/requests regarding hardware or software, it’s already there and updates automatically as assets change. Review collected by and hosted on G2.com. What do you dislike about BMC Helix Client Management? I don’t like that we can’t install the Client Management agent on Chromebooks as our organization requests them frequently. Review collected by and hosted on G2.com. What problems is BMC Helix Client Management solving and how is that benefiting you? We are finally using an all-in-one solution where we can manage devices in our networks and remote into them instead of physically having our staff travel. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") CI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 9/20/2018 Business partner of the seller or seller's competitor, not included in G2 scores. "Excellent product!" 5/5 What do you like best about BMC Helix Client Management? Ease of deployment, brilliant functionality such as the ability to Remote Control and fully manage devices across the internet without the need for a VPN. Client Management covers all area's you would expect from a client management perspective but done really well. Patch Management is brilliant and not only does it cover Microsoft patches but also covers all other types of products based on the Ivanti database (Shavlik) which means you can use pre-tested patches for peace of mind. Inventory Management, OSD and Device Management are great. the Ability to restrict applications until they have been allocated (authorised) a license can save a lot of money especially when you are due to be audited. Review collected by and hosted on G2.com. What do you dislike about BMC Helix Client Management? Interface could do with improving and modernising but functionality wise is great. Review collected by and hosted on G2.com. What problems is BMC Helix Client Management solving and how is that benefiting you? License Management has been a massive requirement which BCM has solved. Ability for the support agents to remote control from just clicking on the Incident when a user phones in has saved a lot of time for our engineers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Environmental Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Environmental Services") CE Verified User in Environmental Services Mid-Market (51-1000 emp.) 3/8/2019 "Performs without glitches or bugs" 2.5/5 What do you like best about BMC Helix Client Management? Operates in the background on my device and I never have any indication it has crashed or has errors. Review collected by and hosted on G2.com. What do you dislike about BMC Helix Client Management? There is nothing about this program I dislike. Review collected by and hosted on G2.com. What problems is BMC Helix Client Management solving and how is that benefiting you? I am unaware what exactly this does on my laptop, but it came downloaded with the software. I believe it allows our IT to remote into our computers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Joel A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joel A.") JA Joel A. Senior Service Desk Enterprise (\> 1000 emp.) 7/30/2018 "Satiesfied" 5/5 What do you like best about BMC Helix Client Management? Easy way to deploy updates on user's machines. Review collected by and hosted on G2.com. What do you dislike about BMC Helix Client Management? sometimes BMC cannot get to be updated and the patches released are not received Review collected by and hosted on G2.com. What problems is BMC Helix Client Management solving and how is that benefiting you? saving time and manpower Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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