The customer service is absolutely fantastic. Very skilled and responsive group of folks that are a joy to work with! The system is veryeasy to understand and implement and they do ALL the heavy lifting for you. I can't express this enough. With traditional SIEM's, you have to spend so much time just getting it off the ground and half your waking hours tuning it and being sure to stay on top of emerging threats, new features, abnormal behavior, etc. Why do this when you have Blumira? My small team has found it to be a very affordable and efficient product not only notifying us of things we otherwise wouldn't detect but also teaching us things we didn't know we needed to know! Very responsive and solid system with zero issues in our many months of use. We're excited to see this product continue to mature and look forward to it's continued benefits and ease of use. Review collected by and hosted on G2.com.
The UI could use a little refinement. For example, when you pull up logs you have to horizontally scroll and sometimes quite a bit and there's nothing worse than that when trying to look through larger datasets. The reporting could use some overhaul and, while this platform is catered to those who want a hands off approach, it would still be nice to be able to create our own custom detection rules. Review collected by and hosted on G2.com.
