The G2 on BlueSnap

BlueSnap Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find BlueSnap to be very easy to use with a user-friendly interface and efficient payment processes. (6 mentions)

Users consistently highlight the excellent customer support of BlueSnap, appreciating quick and thorough assistance for their needs. (4 mentions)

Users highlight the ease of payment processing with BlueSnap, appreciating its simplicity and competitive pricing. (4 mentions)

Users value the robust reporting capabilities of BlueSnap, facilitating effective tracking and insights for their businesses. (4 mentions)

Users appreciate the easy payment process with BlueSnap, enabling smooth transactions and reliable support. (3 mentions)

Users value the easy integrations of BlueSnap, streamlining transaction tracking across multinational operations seamlessly. (1 mentions)

Users face access limitations with BlueSnap, such as restricted API control and currency payout restrictions. (4 mentions)

Users express concern over limited international support, citing transaction restrictions and payout currency limitations. (3 mentions)

Users face transaction issues with BlueSnap, including payment rejections and currency restrictions limiting international operations. (3 mentions)

Users face limited international access with BlueSnap, experiencing transaction rejections and restrictions on cross-border payments. (2 mentions)

Users find BlueSnap lacking in integrated features, needing more advanced control for partner integrations and specific markets. (2 mentions)

Top Pros or Advantages of BlueSnap

1. Ease of Use

Users find BlueSnap to be very easy to use with a user-friendly interface and efficient payment processes.

See 6 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Mindlessly easy"

What do you like about BlueSnap?

Payment button on invoices makes it super easy for clients that prefer e-checks or credit cards.

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Straightforward, very reasonably priced solution."

What do you like about BlueSnap?

BlueSnap just works. The cost is basically just the transaction fees as well, which makes BlueSnap very competitive compared to competitors that charg

2. Customer Support

Users consistently highlight the excellent customer support of BlueSnap, appreciating quick and thorough assistance for their needs.

See 4 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"Reliable long time partner"

What do you like about BlueSnap?

Reliable payments. Good reporting and tracking. Great support.

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Straightforward, very reasonably priced solution."

What do you like about BlueSnap?

BlueSnap just works. The cost is basically just the transaction fees as well, which makes BlueSnap very competitive compared to competitors that charg

3. Payment Processing

Users highlight the ease of payment processing with BlueSnap, appreciating its simplicity and competitive pricing.

See 4 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Mindlessly easy"

What do you like about BlueSnap?

Payment button on invoices makes it super easy for clients that prefer e-checks or credit cards.

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"Reliable long time partner"

What do you like about BlueSnap?

Reliable payments. Good reporting and tracking. Great support.

4. Reporting

Users value the robust reporting capabilities of BlueSnap, facilitating effective tracking and insights for their businesses.

See 4 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"Reliable long time partner"

What do you like about BlueSnap?

Reliable payments. Good reporting and tracking. Great support.

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Above & Beyond Comprehensive Service & Support"

What do you like about BlueSnap?

Dedicated Account Manager, who knows our business, and which BlueSnap services are the right fit for us Scheduled bi-weekly check-ins for support and

5. Easy Payments

Users appreciate the easy payment process with BlueSnap, enabling smooth transactions and reliable support.

See 3 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Mindlessly easy"

What do you like about BlueSnap?

Payment button on invoices makes it super easy for clients that prefer e-checks or credit cards.

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"Reliable long time partner"

What do you like about BlueSnap?

Reliable payments. Good reporting and tracking. Great support.

6. Easy Integrations

Users value the easy integrations of BlueSnap, streamlining transaction tracking across multinational operations seamlessly.

See 1 mentions

See Related User Reviews

Mohamed K.

Small-Business (50 or fewer emp.)

5.0/5

"Accuracy and ease of transactions"

What do you like about BlueSnap?

It supports over 100 currencies, 29 languages, and numerous payment methods (credit cards, digital wallets like Apple Pay and Google Pay, and local pa

Top Cons or Disadvantages of BlueSnap

1. Access Limitations

Users face access limitations with BlueSnap, such as restricted API control and currency payout restrictions.

See 4 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Above & Beyond Comprehensive Service & Support"

What do you dislike about BlueSnap?

BlueSnap does not yet use 3DS 2.2, which we require for our UK and EU markets and websites BlueSnap is not a Merchant of Record, so we are unable to

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Straightforward, very reasonably priced solution."

What do you dislike about BlueSnap?

BlueSnap is a payment processor. It's not a complete all-in-one solution. This is ok though! That's why you look to see who their partners are and int

2. Limited International Support

Users express concern over limited international support, citing transaction restrictions and payout currency limitations.

See 3 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Above & Beyond Comprehensive Service & Support"

What do you dislike about BlueSnap?

BlueSnap does not yet use 3DS 2.2, which we require for our UK and EU markets and websites BlueSnap is not a Merchant of Record, so we are unable to

Madara S.

Mid-Market (51-1000 emp.)

4.5/5

"Great solution for multi-national companies"

What do you dislike about BlueSnap?

- The are restrictions on payouts made in various currencies for the same entity, based on transaction volume. It would be helpful to receive payouts

3. Transaction Issues

Users face transaction issues with BlueSnap, including payment rejections and currency restrictions limiting international operations.

See 3 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Above & Beyond Comprehensive Service & Support"

What do you dislike about BlueSnap?

BlueSnap does not yet use 3DS 2.2, which we require for our UK and EU markets and websites BlueSnap is not a Merchant of Record, so we are unable to

Madara S.

Mid-Market (51-1000 emp.)

4.5/5

"Great solution for multi-national companies"

What do you dislike about BlueSnap?

- The are restrictions on payouts made in various currencies for the same entity, based on transaction volume. It would be helpful to receive payouts

4. Limited International Access

Users face limited international access with BlueSnap, experiencing transaction rejections and restrictions on cross-border payments.

See 2 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Above & Beyond Comprehensive Service & Support"

What do you dislike about BlueSnap?

BlueSnap does not yet use 3DS 2.2, which we require for our UK and EU markets and websites BlueSnap is not a Merchant of Record, so we are unable to

Rahul s.

Enterprise (> 1000 emp.)

5.0/5

"Very well managed and integrating credit card payment platform"

What do you dislike about BlueSnap?

Restriction related to international card payments and sometimes rejection of transactions

5. Missing Features

Users find BlueSnap lacking in integrated features, needing more advanced control for partner integrations and specific markets.

See 2 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Above & Beyond Comprehensive Service & Support"

What do you dislike about BlueSnap?

BlueSnap does not yet use 3DS 2.2, which we require for our UK and EU markets and websites BlueSnap is not a Merchant of Record, so we are unable to

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Straightforward, very reasonably priced solution."

What do you dislike about BlueSnap?

BlueSnap is a payment processor. It's not a complete all-in-one solution. This is ok though! That's why you look to see who their partners are and int

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Verified User in Legal Services

Mid-Market (51-1000 emp.)

11/6/2024

"Above & Beyond Comprehensive Service & Support"

5/5

What do you like best about BlueSnap?

Dedicated Account Manager, who knows our business, and which BlueSnap services are the right fit for us

Scheduled bi-weekly check-ins for support and/or updates

Good documentation for our developer team to reference

Great technical support Review collected by and hosted on G2.com.

What do you dislike about BlueSnap?

BlueSnap does not yet use 3DS 2.2, which we require for our UK and EU markets and websites

BlueSnap is not a Merchant of Record, so we are unable to use them to expand into the Latin American Markets (e.g., Argentina) Review collected by and hosted on G2.com.

What problems is BlueSnap solving and how is that benefiting you?

BlueSnap has actually found that we were using the AccountUpdater to the fullest extent, and were losing potential customers and revenue. This was a HUGE discovery. It also made us realize how much time and support BlueSnap gives us as clients and merchants, which is invaluable.

Our Account Manager is amazing. They have answered so many questions, to help us improve our processes. They are currently trying to help up expand into the LatAm marketplace. Review collected by and hosted on G2.com.

Mohamed K.

Technical and Sales Engineer

Small-Business (50 or fewer emp.)

6/21/2025

"Accuracy and ease of transactions"

5/5

What do you like best about BlueSnap?

It supports over 100 currencies, 29 languages, and numerous payment methods (credit cards, digital wallets like Apple Pay and Google Pay, and local payments like iDEAL and SEPA).

It offers an advanced API that's easy to integrate with websites, as well as plugins. Review collected by and hosted on G2.com.

What do you dislike about BlueSnap?

Technical support is sometimes slow.

The interface isn't easy for beginners.

The control panel can be somewhat complex for those without technical expertise or a background in e-commerce. Review collected by and hosted on G2.com.

Madara S.

Billing & Revenue Analyst

Mid-Market (51-1000 emp.)

9/25/2024

"Great solution for multi-national companies"

4.5/5

What do you like best about BlueSnap?

- BlueSnap can accomodate needs across a multi-national company which allows the company to offer standartized approach accross the business.

- The technical support to merchants is fast and of good quality, the team actually digs into one´s issue instead of giving a standart answer.

- The offer of supported payment methods is quite vast.

- Their merchant console is user-friendly and one can extract a variety of reports which is quite useful. Review collected by and hosted on G2.com.

What do you dislike about BlueSnap?

- The are restrictions on payouts made in various currencies for the same entity, based on transaction volume. It would be helpful to receive payouts in the same currency as the payment was made, without any limitations on the transaction volume. Review collected by and hosted on G2.com.

What problems is BlueSnap solving and how is that benefiting you?

With BlueSnap solutions our company has reduced the time spent on processing the payments. Now a big part of the payments received daily are directed to one place - BlueSnap meaning that reconciling payments has become much faster and easier. Besides that, 2/3 of these payments have a receipt issued automatically which turns the process even more efortless. Review collected by and hosted on G2.com.

Response from April Grudier of BlueSnap

edit

Thank you, Madara for your review. BlueSnap is committed to helping multinational companies thrive. We are always here to help should you ever have any questions.

Mahmoud A.

Processing Officer

Mid-Market (51-1000 emp.)

6/17/2025

"Very excited"

5/5

What do you like best about BlueSnap?

I think everything is very nice, easy and strong Review collected by and hosted on G2.com.

What do you dislike about BlueSnap?

There is nothing bad or useless so i can refer this to our society Review collected by and hosted on G2.com.

Verified User in Government Administration

Mid-Market (51-1000 emp.)

6/20/2025

"Amazing experience"

4.5/5

What do you like best about BlueSnap?

Making it easier for me as I used it usually Review collected by and hosted on G2.com.

What do you dislike about BlueSnap?

Being kind of slow, you need to enhance experience Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education

Mid-Market (51-1000 emp.)

6/20/2024

"Straightforward, very reasonably priced solution."

5/5

What do you like best about BlueSnap?

BlueSnap just works. The cost is basically just the transaction fees as well, which makes BlueSnap very competitive compared to competitors that charge additional fees, monthly costs, etc. Pair BlueSnap with an inexpensive partner solution for the frontend such as Jotform and you have a very lean, easy to setup, cheap to maintain payment system that gets you into the world of online payments quickly and securely. Customer support chat makes it easy to get questions answered. We have many payment forms and use BlueSnap extensively. Review collected by and hosted on G2.com.

What do you dislike about BlueSnap?

BlueSnap is a payment processor. It's not a complete all-in-one solution. This is ok though! That's why you look to see who their partners are and integrate Bluesnap into a partner frontend. My one slight gripe would be that because we work with a partner, we don't have complete API control and that's where some of the more advanced and useful functions we are looking for are. Also, subscriptions can have some interesting behavior such as not being able to change details once the second to last payment takes place. Again, small gripes. Very solid overall. Review collected by and hosted on G2.com.

Rahul s.

Assistant Manager OTC

Enterprise (> 1000 emp.)

8/6/2024

"Very well managed and integrating credit card payment platform"

5/5

What do you like best about BlueSnap?

The ease of access UI along with multiple transaction tracking and ireports to visualize the payment flow Review collected by and hosted on G2.com.

What do you dislike about BlueSnap?

Restriction related to international card payments and sometimes rejection of transactions Review collected by and hosted on G2.com.

Response from April Grudier of BlueSnap

edit

We're glad to hear that you find our credit card payment platform well-managed and easy to use. We understand the importance of seamless transaction tracking and reporting for our clients.

Verified User in Computer Games

Mid-Market (51-1000 emp.)

10/25/2024

"Reliable long time partner"

3/5

What do you like best about BlueSnap?

Reliable payments. Good reporting and tracking. Great support. Review collected by and hosted on G2.com.

What do you dislike about BlueSnap?

Uncommunicated / last minute changes that surprise us. Review collected by and hosted on G2.com.

Chris M.

Mid-Market (51-1000 emp.)

10/5/2023

"Better than promised!"

5/5

What do you like best about BlueSnap?

First of all, the onboarding, ease of implementation, and support are first-class. The product (Armatic) is better than advertised. In today's technology economy, the paradigm is that the software never lives up to the hype. I would say that BlueSnap/Armatic over-delivered in its features, capabilities, and intuitiveness. A refreshing experience. Review collected by and hosted on G2.com.

What do you dislike about BlueSnap?

There isn't anything that BlueSnap doesn't do that we need it to. Of course, we look forward to product development, new features, additional automation, etc. We're confident that the BlueSnap/Armatic team has a robust roadmap for updated functionality and features. Review collected by and hosted on G2.com.