--- title: BlueSnap Reviews meta_title: 'BlueSnap Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 107 reviews by the users' company size, role or industry to find out how BlueSnap works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 107 scale: '5' date_modified: '2026-07-17' parent_category: name: Payment url: https://www.g2.com/categories/payment --- # BlueSnap Reviews **Vendor:** BlueSnap **Category:** [Payment Gateways](https://www.g2.com/categories/payment-gateways) **Average Rating:** 4.1/5.0 **Total Reviews:** 107 ## About BlueSnap BlueSnap is a Global Payment Orchestration Platform designed to help businesses accept payments seamlessly across the globe. This comprehensive solution simplifies the complexities associated with payment processing, enabling companies to manage the entire payment lifecycle from initiation to completion. By streamlining this process, BlueSnap aims to enhance revenue generation while simultaneously reducing operational costs. The platform caters to a diverse range of businesses, including e-commerce retailers, subscription services, and marketplaces, as well as those requiring manual order processing through a virtual terminal. With support for multiple sales channels—such as online and mobile sales—BlueSnap allows businesses to adapt to the evolving landscape of buyer preferences. Organizations seeking to integrate payments directly into their platforms can benefit from BlueSnap's white-labeled solutions, which include automated underwriting and onboarding. One of the standout features of BlueSnap is its capability to facilitate global sales through a single integration and contract. This functionality empowers businesses to sell worldwide with local card acquiring in 50 countries, offering various global currencies and payment types that cater to customer preferences, including popular eWallets. This flexibility ensures that businesses can meet the diverse needs of buyers across different regions. Additionally, BlueSnap incorporates automated accounts receivable, robust fraud protection, and chargeback management, enabling businesses to operate securely and efficiently while minimizing risks. Beyond payment processing, BlueSnap also addresses regulatory and tax compliance needs, which can be particularly challenging for businesses operating in multiple jurisdictions. The platform provides unified global reporting, allowing businesses to gain valuable insights into their payment performance and make informed decisions to drive growth. With headquarters in Waltham, MA, and Dublin, Ireland, BlueSnap is supported by prominent private equity investors, ensuring a strong foundation for continued innovation and service excellence. This combination of features and support positions BlueSnap as a comprehensive solution for businesses looking to navigate the complexities of global payment processing. ## BlueSnap Pros & Cons **What users like:** - Users value the **exceptional customer support** from BlueSnap, appreciating personalized service and prompt, effective assistance. (3 reviews) - Users value the **ease of use** of BlueSnap, appreciating its user-friendly merchant console and swift technical support. (3 reviews) - Users find BlueSnap to be **highly reliable** for payments, appreciating its strong support and comprehensive reporting. (3 reviews) - Users value the **robust reporting and tracking** capabilities of BlueSnap, enhancing their business insights and efficiency. (3 reviews) - Users value the **extensive support for currencies and payment methods** , enhancing global transaction capabilities effortlessly. (2 reviews) - Users value the **intuitive user interface** of BlueSnap, which enhances usability and streamlines report extraction. (2 reviews) - Users value the **reliable payment processing** of BlueSnap, appreciating its robust reporting and excellent support. (2 reviews) - Account Management (1 reviews) - Cloud-Based Technology (1 reviews) - Convenience (1 reviews) **What users dislike:** - Users face **limited international support** , hindering expansion and payment processing in certain global markets. (2 reviews) - Users experience **slow performance** with BlueSnap, which can hinder their overall user experience and satisfaction. (2 reviews) - Users face **access limitations** due to restrictions on payout currencies based on transaction volume. (1 reviews) - Users often find the **complex implementation** of BlueSnap challenging, especially those without technical expertise. (1 reviews) - Users face **currency exchange issues** due to restrictions on payouts that complicate receiving funds in the original currency. (1 reviews) - Delays (1 reviews) - Lack of Payment Options (1 reviews) - Limited Access (1 reviews) - Limited Availability (1 reviews) - Users face **limited international access** with BlueSnap, hindering expansion into key global markets and causing transaction issues. (1 reviews) ## BlueSnap Reviews ### 1. Good Processing System **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2019 **What do you like best about BlueSnap?** BlueSnap has a very nice and useful dashboard and good processing network for transactions. The back and front ends both work well and look good. **What do you dislike about BlueSnap?** More integration with our website would be great and we had some issues when we first switched over **What problems is BlueSnap solving and how is that benefiting you?** We can offer more payment types for users, which is great! **Official Response from Marielle Mekkaoui:** > Hi there, Thanks so much for taking the time to review our product. We are happy to hear that you are satisfied with our services and are able to offer more payment types to your customers. We also can appreciate your feedback around web integrations - we have a strong network of integration partners and advanced technology to help merchants get up and running as quickly and smoothly as possible. If you are still facing any issues, please don't hesitate to reach out to our support team. Thanks again for your review! ### 2. Billing Analyst **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2020 **What do you like best about BlueSnap?** The option for both ACH and Credit Card payments **What do you dislike about BlueSnap?** The way you verify addresses. It makes it hard for our clients to remit payment. **What problems is BlueSnap solving and how is that benefiting you?** N/A ### 3. Global Travel Affiliates **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2019 **What do you like best about BlueSnap?** Great international payment options and customer service. **What do you dislike about BlueSnap?** Ambiguity when global credit cards are not honored **What problems is BlueSnap solving and how is that benefiting you?** We look forward to using SEPA in Europe ### 4. The worst you could possibly imagine **Rating:** 0.0/5.0 stars **Reviewed by:** Omer R. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2019 **What do you like best about BlueSnap?** The commission is not too big compared to some of their competitors. **What do you dislike about BlueSnap?** Don't touch this company with a ten foot pole. When we started integrating with Bluesnap, we really had no idea what we were getting into. I sincerely can't imagine a worst API, worse documentation, or a more confusing customer portal. It would be far too saddening for me to try to calculate how much money in R&D effort we have made, just to work around Bluesnap's weird APIs and incompatibility with the most straight forward SaaS model. **What problems is BlueSnap solving and how is that benefiting you?** Selling a B2B SaaS as a yearly subscription. **Official Response from Marielle Mekkaoui:** > Hi Omer, we are very sorry to hear that you’ve experienced this. Our team works extremely hard everyday to make sure that our documentation and technology is the best it can be - we'd love to chat with you to learn more about the problems you've encountered with our services, so that we can to make it better... do you mind sending us an email at social at bluesnap dot com? Thank you. ### 5. Great solution for startups **Rating:** 4.0/5.0 stars **Reviewed by:** Idan D. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2019 **What do you like best about BlueSnap?** It is an end to end solutio, providing everything you need to start receiving money from your clients **What do you dislike about BlueSnap?** The system isn't agile enough, and costume changes may be expensive **Recommendations to others considering BlueSnap:** I'd suggest to fully maps your needs, and only then start the integration **What problems is BlueSnap solving and how is that benefiting you?** I'm solving the need of being able to receive money from all over the world, with minimum traction ### 6. Terrible experience **Rating:** 0.0/5.0 stars **Reviewed by:** Leo L. | Principal, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2019 **What do you like best about BlueSnap?** Nothing. Bluesnap was very difficult to work with. We switched vendors and lived happily ever after. **What do you dislike about BlueSnap?** Many years ago Bluesnap purchased the e-commerce vendor we were using. With no warning to us, Bluesnap dropped support. After we called they reinstated us after several aggravating conversations and filling out forms. **Recommendations to others considering BlueSnap:** There are so many companies that are very easy to use and offer the same and perhaps better terms. Pick them instead of BlueSnap. **What problems is BlueSnap solving and how is that benefiting you?** None. We have switch vendors. **Official Response from Marielle Mekkaoui:** > Hi Leo, We're very sorry you to hear that you had this experience with us… our goal is that our customers have an easy onboarding experience with us... unfortunately, not every business is the right fit. We wish you the best of luck in your search for a new payments partner. ### 7. Exceptional Payment Gateway **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** April 19, 2019 **What do you like best about BlueSnap?** BlueSnap has exceptional account management, quick turnaround time for account set up, and covers many countries where other payment gateways fall short. They also have great flexibility to support multiple currencies and a marketplace model. **What do you dislike about BlueSnap?** We've encountered no downside to BlueSnap. They have been incredibly helpful in supporting our global eCommerce implementation! **What problems is BlueSnap solving and how is that benefiting you?** We needed to be able to route payments for online purchases directly to our distributors in other countries. They worked with multiple distributors to set up BlueSnap accounts quickly. We are also using BlueSnap ourselves in our marketplace, which is allowing us to sell in multiple currencies but remit in one currency. ### 8. Professional and friendly service highly recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2018 **What do you like best about BlueSnap?** Friendly and professional customer support. The dashboard and reports are easy to use and read. Easy to find any transactions from the past. Fee's are great. Login system is easy and secure, feel that all the information is secured. Installation was very easy and effective to my use. I highly recommend BlueSnap to anyone who are looking for professinal and friendly service payment provider. They helped me from step 1 until everything was set up and even helped me to test everything! **What do you dislike about BlueSnap?** Chargeback fee's, Chargeback deadline to provide all information needed for the specific case. **Recommendations to others considering BlueSnap:** BlueSnap is definatly nice and professional system Will reccommend to others **What problems is BlueSnap solving and how is that benefiting you?** Accepting payment inside the checkout step (MWI) Getting payment worldwide and offering payment method with credit cards and debit. Easy understanding reports and easy to lookup for any information ### 9. Easy, Functional, & Reliable Payment Processor **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel W. | Recruiter & Project Manager , Food & Beverages, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2018 **What do you like best about BlueSnap?** Great customer service - easy to get ahold of and coordinate with our tech teams. Never any issues, and hiccups are quickly attended to. **What do you dislike about BlueSnap?** The setup process took a little longer than expected, but that's often to be expected with testing and preparation for card processing. **Recommendations to others considering BlueSnap:** Recommend trying it out and seeing if it meets your business needs. It fits what we need and they're easy to work with and are very accommodating. **What problems is BlueSnap solving and how is that benefiting you?** We're able to process payments outside of Amazon Pay and PayPal now, and have a provider we trust and rely on. **Official Response from Marielle Mekkaoui:** > Hi Daniel, thanks so much for the positive review. We look forward to receiving feedback from our customers and it is good to know that our solution is helping you solve your payment needs. We love having you as a BlueSnap customer! ### 10. Great Service, Exceptional Client Support **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel W. | Project Manager , Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2018 **What do you like best about BlueSnap?** The platform is easy to use and integrate, and the customer support is fantastic. No issues whatsoever. **What do you dislike about BlueSnap?** Nothing for now - we are happy with all features and have no complaints currently **What problems is BlueSnap solving and how is that benefiting you?** We were relying on PayPal payments, and a previous processor that was proving difficult to use. With BlueSnap, we've changed that and now have a quick, easy solution for customers on our website. ### 11. A step above the rest **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2018 **What do you like best about BlueSnap?** Great merchant dashboard, reoccurring billing functionality, and customer service. **What do you dislike about BlueSnap?** My suggestion is to improve dispute management for customer chargebacks. This is where BlueSnap is lacking compared to other service providers we've used. Many customer perform fraud or friendly fraud and other providers provided management of these cases which we as the merchant win more than 70% of the time. With BlueSnap there is no case management feature, and we do not know if we won or received our money back from the customer's fraud. Lost prevention and protecting our reputation is very important to us. **Recommendations to others considering BlueSnap:** BlueSnap is best in class for high risk merchant processing and reoccurring billing needs **What problems is BlueSnap solving and how is that benefiting you?** Optimizing conversion rates and value of our customers with reoccurring billing functionality. ### 12. recommended payment gateway for israel users **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2018 **What do you like best about BlueSnap?** There are very few payment gateway api's that are supported in Israel and this is one of the good ones. Very convenient javascript API, and the minimal PCI compliant is required even for a hosted solution. **What do you dislike about BlueSnap?** Bluesnap do a through check on the company before you can open a production account (which is perfectly understandable) what annoyed me a bit that they one time suspended my account (after it was already in production) cause they needed me to supply additional information about my company. I felt like a proper warning should have been given and not suspending and causing down time for a production app. **What problems is BlueSnap solving and how is that benefiting you?** minimal PCI compliance with integrated payment solution in my site. ### 13. BlueSnap is great for handling software and other intangible item sales. **Rating:** 4.0/5.0 stars **Reviewed by:** Chris E. | Vice President of Finance, Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2018 **What do you like best about BlueSnap?** BlueSnap works great for selling software and other intangible items. The fees are reasonable and the reporting information is generally good. **What do you dislike about BlueSnap?** I don't like how sales paid by PayPal are handled and the fraud controls for hardware sales could be stronger. They also changed the detailed sales report without notice and it was difficult to regain access to the original format. **Recommendations to others considering BlueSnap:** Make sure to have fraud controls in place for hardware sales. Understand the additional complexity by accepting payments via PayPal. BlueSnap is a great product for the money. **What problems is BlueSnap solving and how is that benefiting you?** BlueSnap allows us to process high volumes of software sales without the burden of hiring extra employees. ### 14. Good product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2019 **What do you like best about BlueSnap?** This product is very easy to setup and start using. **What do you dislike about BlueSnap?** I have not found anything I dislike about this product yet. **What problems is BlueSnap solving and how is that benefiting you?** Collecting payments for registrations. ### 15. Great payment gateway for online, high volume business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2018 **What do you like best about BlueSnap?** The BlueSnap team is very responsive and have built a very feature rich payment gateway (easy mulit-currency, multi-acquirer) that is competitive with the best gateways out there. **What do you dislike about BlueSnap?** Reporting being delayed 3 hours (so not seeing real time transactions) is not ideal. **Recommendations to others considering BlueSnap:** I've used a number of payment gateways and BlueSnap would be the one I go back to, if I ever need to pick a gateway again. **What problems is BlueSnap solving and how is that benefiting you?** We're using BlueSnap as our payment gateway, at a super competitive rate compared to all the other gateways out there, with good fraud tools and fast performance (and an integration with Zuora). ### 16. Excellent support. Very fast and easy to integrate. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2019 **What do you like best about BlueSnap?** Great support team. Fast in communication **What do you dislike about BlueSnap?** I have nothing to complain. So far so good **What problems is BlueSnap solving and how is that benefiting you?** Virtual terminal solves my business problem **Official Response from Marielle Mekkaoui:** > Hi there, thanks so much for taking the time to review our product. We appreciate your positive feedback and are pleased that our solution is helping solve you and your customers payment needs! ### 17. Great product **Rating:** 4.5/5.0 stars **Reviewed by:** Stephen M. | Director of Analytics & Accountability, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2018 **What do you like best about BlueSnap?** I like that it notifies me everyday and I can get reports. **What do you dislike about BlueSnap?** It was initially harder to set up than I originally thought **What problems is BlueSnap solving and how is that benefiting you?** Collecting payments easier ### 18. Not very good, if there was any alternative - I would switch, home that one day **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2018 **What do you like best about BlueSnap?** Nice customer support - I mean fast reply, this doesn't mean that they solve the things fast or do something with te features request **What do you dislike about BlueSnap?** Lack of features, too many bugs, very slow in the reports part - sometimes it's so small that it will never load the page. **Recommendations to others considering BlueSnap:** only if you don't have other choice and need Israeli customers. **What problems is BlueSnap solving and how is that benefiting you?** Payment for both CC and PayPal **Official Response from Marielle Mekkaoui:** > Hi there, we are very sorry to hear this! At BlueSnap, we are constantly looking for ways to improve our solution. We'd love to be able to uncover more of the areas you described you are unhappy with. Please send us an email at social at bluesnap dot com so that we can better understand your feedback. Thanks! ### 19. So far flawless **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2018 **What do you like best about BlueSnap?** The account was easy to setup. It's also fairly easy to find all the important settings and reports. I also find it fairly straightforward to integrate it with clickfunnels. **What do you dislike about BlueSnap?** If I make less than $2500 within a year there's a monthly fee of $75. **What problems is BlueSnap solving and how is that benefiting you?** I managed to find an integration processor for clickfunnels, since other processors are not accepted in my country. **Official Response from Marielle Mekkaoui:** > Thanks so much for the positive feedback. We love having you as a BlueSnap customer! ### 20. Looking forward to a long standing relationship with BlueSnap **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2018 **What do you like best about BlueSnap?** Customer support's awesome response time and attention to detail. **What do you dislike about BlueSnap?** That they do not provide a detailed monthly billing statement. **What problems is BlueSnap solving and how is that benefiting you?** Moving to BlueSnap we are anticipating a significant decrease in our overall processing costs. ### 21. Easy to understand and easy to engage\integrate **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2018 **What do you like best about BlueSnap?** Easy to engage and integrate with their platform, very detailed and well defined documentation and help, very responsive support center. **What do you dislike about BlueSnap?** The subscription plan concept, as it is more suitable to real product merchant than SaaS based service, the concept of shopper, order, card, product, contract are not from SaaS world, a little bit confusing. Invoice mechanism is totally not what SaaS users understand. **What problems is BlueSnap solving and how is that benefiting you?** We provide a subscription plan per user, monthly payment, with several well defined packages. By using Bluesnap, we provide subscription plan (contracts), and payment gateway. ### 22. Lack of technical support & poor account management **Rating:** 1.0/5.0 stars **Reviewed by:** Jeong S. | Enterprise (> 1000 emp.) **Reviewed Date:** October 10, 2018 **What do you like best about BlueSnap?** Can accept credit card and process the payment ok **What do you dislike about BlueSnap?** Lack of documentation, some documentations are not even accurate. Poor technical guidance or support for new feature implementation. Delayed responses in general. Technical resources are unavailable after Eastern business hours. **What problems is BlueSnap solving and how is that benefiting you?** Payment processing for eCommerce. **Official Response from Marielle Mekkaoui:** > Hi Jeong, we are very sorry to hear this! At BlueSnap, we are constantly looking for ways to improve our solution. We'd love to be able to uncover more of the areas you described you are unhappy with so that we can improve on our end. Please send us an email at social at bluesnap dot com so that we can better understand your feedback. Thanks! ### 23. Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2018 **What do you like best about BlueSnap?** Ease of integration and ease of use. Clarity run through the product and its service support **What do you dislike about BlueSnap?** Nothing. Everything works as it should when it should. **Recommendations to others considering BlueSnap:** Easy to use throughout the business offering more options for customer payments **What problems is BlueSnap solving and how is that benefiting you?** More options for customer payments ### 24. Great service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2018 **What do you like best about BlueSnap?** The attentiveness of sales in conjunction with the tech guys was very refreshing. We were able to get our questions answered in a timely manner and get to processing very quickly. **What do you dislike about BlueSnap?** There isn't much about BlueSnap that I have found wrong so far **Recommendations to others considering BlueSnap:** This is a great service that is easy to use. **What problems is BlueSnap solving and how is that benefiting you?** This is our go-to payment processor. ### 25. Problems with declined transactions **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2018 **What do you like best about BlueSnap?** Ease of use. Customer support is pretty good. **What do you dislike about BlueSnap?** Many declined transactions by Bluesnap and the banks. For more than 6 months we have had falling sales because of declined transactions. Bluesnap seem to think there is nothing wrong with 60% of attempted transactions?? Not only does their own "fraud detection" system decline transactions, but so do the banks. Bluesnap does not take any responsibility for a high instance of transcations being declined by banks. What? There is obviously a lack of trust in the Bluesnap platform. **Recommendations to others considering BlueSnap:** Be careful of high number of declined transactions and US$75 MONTHLY ADMIN FEE. **What problems is BlueSnap solving and how is that benefiting you?** Declined transaction and huge revenue losses. ### 26. A tool to manage incoming funds **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2018 **What do you like best about BlueSnap?** Helps in resolving the collection of card info without having to invest in the infr yourself **What do you dislike about BlueSnap?** Merchant interface is somewhat outdated. Improvements are not happening very often **What problems is BlueSnap solving and how is that benefiting you?** Solving our monthly collection problem ### 27. Good support, fair pricing, pretty good approval rates. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2018 **What do you like best about BlueSnap?** The people that work at BlueSnap are attentive, very supportive. That's what sets them apart for me. **What do you dislike about BlueSnap?** Nothing I dislike, really. Some obscure payment practices are unsupported, but they're accommodating. **What problems is BlueSnap solving and how is that benefiting you?** Processing payments at fair cost. Have also seen some approval rate increases (in some areas). ### 28. Easy and Quick Underwriting Process! **Rating:** 5.0/5.0 stars **Reviewed by:** Rishab V. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2017 **What do you like best about BlueSnap?** BlueSnap helped us quickly acquire merchant accounts. Their business allowed us to scale up with no issues. We got approved in under a week. They assisted us getting PCI compliance which only took one day. They were pre-integrated with our CRM. They have good support and respond to tickets/calls fairly quick. **What do you dislike about BlueSnap?** Integration took a little longer than expected as we had a few technical issues. We had some authentication issues which delayed our expected launch date by 2 days, however once integrated everything went very smooth. **Recommendations to others considering BlueSnap:** I would recommend BlueSnap to E-Commerce businesses who are trying to get away from Stripe. **What problems is BlueSnap solving and how is that benefiting you?** We were able to get effortless processing for our e-commerce business. Our declines are lower and our fees are lower. We can accept Amex with no issues now as well. They have good technology to prevent chargebacks from happening in the first place which really helps. ### 29. Thank you to BlueSnap and the BlueSnap Team **Rating:** 5.0/5.0 stars **Reviewed by:** Chuck B. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2017 **What do you like best about BlueSnap?** I got started in Internet marketing in early 2008. Back then the company was not called BlueSnap. My introduction to Internet marketing and Internet sales was made a whole lot easier because I never had to worry about payments. That was always taken care of for me. I have to say that during this decade, well in a couple months it will be a decade, during those tens years I have never had an issue. BlueSnap and the BlueSnap team always provided me with professional service. Thank you. **What do you dislike about BlueSnap?** What I dislike? Honestly, the only issues I ever had were forgetting my password a couple times. Even then, the irritation was short lived because BlueSnap just took care of it for me. I have since come up with a better system to keep track of Passwords etc. I honestly have no complaints, and no recommendations. If you haven't guessd by now, I like BlueSnap and the ten years of excellent service they have given me. **What problems is BlueSnap solving and how is that benefiting you?** The benefit to me has been to never give a thought to my payments. I have a trusted provider that handles that for me with no problems in the last ten years. **Official Response from Marielle Mekkaoui:** > Hi Chuck, thanks so much for your positive feedback. We are always looking forward to reviews from our customers and yours proves why the BlueSnap team works hard to consistently strengthen & improve our solution - making customers like you happy! ### 30. Great service **Rating:** 4.5/5.0 stars **Reviewed by:** Tomer N. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2018 **What do you like best about BlueSnap?** Fast and easy integration, nice staff and very simple solution. **What do you dislike about BlueSnap?** Onboarding documents requests can be tough sometimes, but it's fine. **What problems is BlueSnap solving and how is that benefiting you?** Getting paid online **Official Response from Marielle Mekkaoui:** > Hi Tomer, thanks for taking the time to review our solution. We appreciate the positive feedback & suggestions. We love having you as a BlueSnap customer! ### 31. Ok **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2018 **What do you like best about BlueSnap?** Easy to implement Good reports Good website **What do you dislike about BlueSnap?** Not flexible, bad cs Long turn-around Don’t support many options **What problems is BlueSnap solving and how is that benefiting you?** Processing payments **Official Response from Marielle Mekkaoui:** > Hi there, thank you for your feedback. We would like to understand better what you mean by "not supporting many options." Do you mind sending us a note at social@bluesnap.com to clarify? Your feedback is very important to us and we are constantly looking for ways to improve our solution. ### 32. Good technology. Need updated pricing model **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2018 **What do you like best about BlueSnap?** Technical integration with our billing software **What do you dislike about BlueSnap?** Pricing model and sometimes support isn't very knowledgable **What problems is BlueSnap solving and how is that benefiting you?** Multi currency settlements with automated clearing ### 33. BlueSnap Switch **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2018 **What do you like best about BlueSnap?** Virtual Terminal...customer service...reporting **What do you dislike about BlueSnap?** no easy VOID method...no mobile app to charge cards **Recommendations to others considering BlueSnap:** try them **What problems is BlueSnap solving and how is that benefiting you?** new cc processor with VT ### 34. Excellent platform to grow **Rating:** 5.0/5.0 stars **Reviewed by:** Josue F. | Consultor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2017 **What do you like best about BlueSnap?** Simplicity with what the user can pay, is beautiful, I really like the way of processing the integration with paypal, this way I have everything in one place. **What do you dislike about BlueSnap?** Nothing really, I would leave everything like this. **Recommendations to others considering BlueSnap:** I really like the whole product, the only thing I can contribute for the Hispanic community is the admin in Spanish. **What problems is BlueSnap solving and how is that benefiting you?** Have paypal integrated in the same platform. The direct transfer to my bank account. Ability to expand throughout Latin America. ### 35. Easy way to get money from your customers **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2017 **What do you like best about BlueSnap?** Ability to create custom payment URLs and send them to our customers **What do you dislike about BlueSnap?** On boarding process and screening process takes a lot of time and require a lot of documents. **What problems is BlueSnap solving and how is that benefiting you?** Using BlueSnap save interchange, transfer and exchange rate fees for both us and our customers! So we are getting more money and our customers pay less fees :) ### 36. Sammers **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Public Policy | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2018 **What do you like best about BlueSnap?** Everything seemed fine at start, nice pleasant setup and all seemed fine **What do you dislike about BlueSnap?** i put over $35000 dollars through this company to be told sorry your criteria didnt meet our credit card policy and nothing more than keeping our money for a total of 90 days, after reading so many reviews i wish i had of not bothered, they nothing more than pure scammers. **What problems is BlueSnap solving and how is that benefiting you?** Lack on Communication, Loss of Payments **Official Response from Kimberly Rowell (she/her):** > We are very sorry to hear this. We'd like to look into this. Send us an email to social at bluesnap dot com with your details and we will follow up shortly. ### 37. Great tool to manage payments **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** January 11, 2018 **What do you like best about BlueSnap?** The customer service is very fast by chat **What do you dislike about BlueSnap?** Refunding a customer once, does not allow him to use the same profile to purchase in the future **Recommendations to others considering BlueSnap:** It's easy to learn and use, if you have issues, don't hesitate to chat with customer support, they are great **What problems is BlueSnap solving and how is that benefiting you?** Refunds, completing orders ### 38. Affiliate marketer and B2B services **Rating:** 5.0/5.0 stars **Reviewed by:** Dan K. | Webmaster, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2017 **What do you like best about BlueSnap?** Bluesnap always pay on time. They reply to my emails in a timely maner **What do you dislike about BlueSnap?** Perhaps a dedicated affiliate manager. This would be of benefit so that we ciould make olans for growth **Recommendations to others considering BlueSnap:** I would recommend **What problems is BlueSnap solving and how is that benefiting you?** Selling affiliate products ### 39. simple and easy **Rating:** 4.0/5.0 stars **Reviewed by:** Rupesh M. | Managing Director, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2017 **What do you like best about BlueSnap?** ease of sign up. global presence at a click of a button **What do you dislike about BlueSnap?** I wish this splatform extended to other areas of business and not just software **What problems is BlueSnap solving and how is that benefiting you?** global presence. allows my business to transact 24/7. ### 40. best global payment gateway **Rating:** 5.0/5.0 stars **Reviewed by:** Dana K. | Shopify, Ebay sellert. Etsy Seller, Affiliate,Website & Social Media Manager , Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2017 **What do you like best about BlueSnap?** good customer service, the best gateway I used **What do you dislike about BlueSnap?** till now everything is good, I didn't have any problem **What problems is BlueSnap solving and how is that benefiting you?** global credit cards gateway ### 41. Efficient payment provider **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2017 **What do you like best about BlueSnap?** Easyness of use for startup companies, and also for expirienced companies **What do you dislike about BlueSnap?** No affiliates on dashboard. More options for VAT charging on different countries. **Recommendations to others considering BlueSnap:** I found BlueSnap as the most user friendly payment provider **What problems is BlueSnap solving and how is that benefiting you?** Getting payments without bothering with banks and many payment providers or gateways ### 42. I am a strong believer in Bluesnap, their support is better than other processors I have used **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2017 **What do you like best about BlueSnap?** The support is the best part. I have gotten to know a few of them personally. **What do you dislike about BlueSnap?** At this time there is nothing I dislike about bluesnap. I will be using them long term. **What problems is BlueSnap solving and how is that benefiting you?** They have lowered my rate and made easy integration with my software ### 43. Reasonable solution is you have absolutely no other options **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2017 **What do you like best about BlueSnap?** That it works. That it works. That it works. That it works. **What do you dislike about BlueSnap?** Pricing policy, backend management, talk-through with WooCommerce **Recommendations to others considering BlueSnap:** Try Stripe first, if they will work with your industry - it's cheaper, faster, easier, and better integrated with WooCommerce **What problems is BlueSnap solving and how is that benefiting you?** Online payment processing ### 44. doing what I was after **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2017 **What do you like best about BlueSnap?** ability to use a credit card solution to grab our implementation fees **What do you dislike about BlueSnap?** configuration of the account took too long with several reach outs to support **What problems is BlueSnap solving and how is that benefiting you?** collecting implementation fees form new customers ### 45. The monthly maintenance fee is ridiculous **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2017 **What do you like best about BlueSnap?** I guess the tracking links work... which is important. **What do you dislike about BlueSnap?** The $10 monthly affiliate account maintenance fee is pretty much unheard of in the industry. I've been an affiliate for 13 years and BlueSnap is the ONLY company out of dozens of networks and programs that I've ever seen charge something like that. **What problems is BlueSnap solving and how is that benefiting you?** Affiliate tracking ### 46. Responsive customer support **Rating:** 3.5/5.0 stars **Reviewed by:** Blair C. | Financial Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2016 **What do you like best about BlueSnap?** The BlueSnap team was very quick in getting us up and running with them when our previous credit card process failed. BlueSnap was quick to help us, even when the decision to switch was made on a Sunday morning. They have supported us throughout the whole process of implementing their API and have been available to help with any issues that arose along the way. **What do you dislike about BlueSnap?** While the UI has many very informative charts and tables that have helped us assess our customer base, the system lacks monthly accounting reports that easily summarise sales, fees and payouts that can we reconciled with in-house accounting data. **What problems is BlueSnap solving and how is that benefiting you?** We deal with high-volume, low-value transactions. BlueSnap's competitive rates have reduced our selling costs on each transaction. They have also consolidated what use to be 4 payouts from in 3 different currencies to one payout, which has reduced banking fees and time spent reconciling multiple accounts and statements. ### 47. Not a fan of this product **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2017 **What do you like best about BlueSnap?** Their support team is decent. Their shopping cart is okay. **What do you dislike about BlueSnap?** Overkill for 90%+ of Ecommerce providers Clunky and confusing admin UI Basically no integrations Awful for SaSS products Confusing to your customers **Recommendations to others considering BlueSnap:** Look at other options first. Check out Stripe if you are a dev or have devs. Look at WooCommerce and Shopify also if you need a store/cart. There are tons of options out there that I think make more sense. **What problems is BlueSnap solving and how is that benefiting you?** We can accept payments and fulfil orders with Bluesnap. Beyond that I feel like it provides no benefit and it more of a liability for us. **Official Response from Kimberly Rowell (she/her):** > We are sorry to read this. We take customer feedback and input very seriously. We would love to chat about how we can make sure you are getting the most out of the Powered Buy Platform. Please feel free to reach out to us at social@bluesnap.com so we can make things better. ### 48. Good customer service, but not so friendly platform **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2016 **What do you like best about BlueSnap?** BlueSnap offers an online chat with a representative so their support is really good. As for the platform itself, once you get used to the way they want you to operate everything it get's easier to use. They also offer support to different currencies which is good for international vendors. **What do you dislike about BlueSnap?** I wasn't the person who set up the integration so I can not review that part. When I just started using BlueSnap as a vendor it took me sometime to understand how the platform is built and how to operate it. Their onboarding process is not easy at all, and the UI should get a makeover soon, preferably from a UX expert. Hard to navigate, hard to find the information you need. **Recommendations to others considering BlueSnap:** If you need a global payment service, BlueSnap is your answer. Their service is good as well as the support, I just wish they will re-design their user experience and interface to make everything easier to use. **What problems is BlueSnap solving and how is that benefiting you?** We needed a global payment service where we can accept payments with different types of credit cards, paypal, alipay and wire transfers, while also supporting different currencies. ### 49. BlueSnap and Bob Kairnes have been great to deal with. Zero hassle in the onboarding process. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2016 **What do you like best about BlueSnap?** Onboarding and application was quick and easy. BlueSnap didn't require us to jump through endless hoops to apply, and support was always there to assist us. Response time was very quick and knowledgeable. Our development team appreciated the dedicated integration specialist assigned to our account and I liked that I could reach our consultant at any time with questions. **What do you dislike about BlueSnap?** I would always prefer an even faster underwriting wait time, but understand this is not always possible. Compared to past experiences with underwriting wait times, Blue Snap was certainly on the faster side. **What problems is BlueSnap solving and how is that benefiting you?** We are expanding into Europe and BlueSnap will help our conversions in areas such as France. We are excited to have the ability to connect with multiple acquiring banks to increase our sales via increased conversions. We have been in business for a long time and this is the first processor that has the ability to offer this. We expect to see growing numbers throughout our expected growth and expansion. BlueSnap's ability to accept multiple payment options will be great for us in markets we are not yet established in. ### 50. Best Payment Gateway **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. Najeeb L. | CEO, E-Learning, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2016 **What do you like best about BlueSnap?** Excellent customer support. Flexible payouts and a wide variety of payment methods. **What do you dislike about BlueSnap?** Till now nothing however I would appreciate if they would accept PayPal for their customers like 2checkout. **Recommendations to others considering BlueSnap:** If you are looking for an easy to integrate mobile optimized payment processor that just works out of the box look no further. Bluesnap offers everything your online customers need. **What problems is BlueSnap solving and how is that benefiting you?** Local currency, integrated checkout and mobile optimized pages. All have contributed to our increased sales. ## BlueSnap Discussions - [How can we whitelist members for ease of purchase?](https://www.g2.com/discussions/how-can-we-whitelist-members-for-ease-of-purchase) - 1 comment, 1 upvote - [Does BlueSnap support the ability to process payments for subscriptions or recurring charges?](https://www.g2.com/discussions/subscriptions-or-recurring-charges) - 1 comment, 1 upvote - [Which payment methods are available to my customers?](https://www.g2.com/discussions/payment-methods) - 1 comment, 1 upvote - [Is BlueSnap legitimate?](https://www.g2.com/discussions/is-bluesnap-legitimate) - 1 comment - [What is BlueSnap?](https://www.g2.com/discussions/what-is-bluesnap) - 1 comment - [View BlueSnap pricing details and edition comparison](https://www.g2.com/products/bluesnap/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-02+09%3A34%3A57+-0500&secure%5Bsession_id%5D=b88935d3-446d-4f40-9d56-5213fd644924&secure%5Btoken%5D=ea003cbe958bafb004e7d8d64d994f7a1f1a545541a0b68d00974f88741e589e&format=llm_user) ## BlueSnap Features **Payment Options** - Coupons, Discounts, Promotions, and Gift Cards - Recurring Billing - Instant Payment - Accepted Credit Cards and Debit Cards - ACH Payments and eCheck Processing - Split Payments - Multi-Currency - Online payment portal **Payment Methods** - ACH - Credit and Debit - Wire Transfer **Billing** - Automation - Consolidation - Adjustments - Blacklisting **Data Sources** - Internal - External - Consolidation **Payment Processing** - Encryption - Credit Card Processing - Mobile Payments - Digital Wallet Integration **Architecture** - Unified API - POL - Integrations **Payments - Embedded Payments** - Processing - Fraud Protection - Payment Methods **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Administration** - Reporting/Dashboards - User, Role, and Access Management - Payout Time - Manual Payment Entry - Dispute Resolution - Omnichannel - Levels 1 & 2 - Level 3 **Payment Processing ** - Batch Processing - Payments Scheduling - Automated Workflows - Self Service - Reconciliation - Settlements - Payment Tracking **Dunning** - Collections - Escalation **Analysis** - KPIs - Compliance - Dashboards **Administration** - Reporting & Analytics - E-commerce Integration - Processing Fees - POS Integration - Omnichannel - Levels 1 & 2 - Level 3 **Processing** - Validation - Automation - Cross Border - Routing - Reconciliation **Personalization - Embedded Payments** - Customer Onboarding - Checkout Customization - Localization - Merchant Portal **Security** - PCI Compliance - Fraud Protection Tools - Data Tokenization - POS Verification **Security and Compliance** - PCI Compliant - P2PE - Fraud Management - SSL Encryption - SOX - SOC **Performance** - Packages - Discounts **Payment Options** - Multi-Currency - Online payment portal **Risk & Compliance** - Failed payments - Tokenization - Compliance **Setup - Embedded Payments** - Payment Flows - APIs - Dispute Management **Development** - Customization (Fields, Objects, and Layouts) - APIs - Accounting Software Integration - E-Commerce Software Integration **Integration** - Agnostic Integration - Reporting Consolidation - Plugins and APIs **Security** - POS Verification **Reporting** - Dimensions - Deferred Revenue - Revenue Recognition **Analytics** - Consolidation - Optimization - Fraud **Analytics - Embedded Payments** - Transactions - Reconciliation - Revenue **Platform** - Performance and Reliability - Internationalization - Currency/Language - Internationalization - Operating Country - API / Integrations - PCI Regulation Compliance - Accounting integration - E-commerce Integration **Platform** - Accounting integration - E-commerce Integration **Payment Types** - AP Automation - E-Commerce - Retail **Agentic AI - Subscription Billing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning **Agentic AI - Payments Orchestration** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Embedded Payments** - Cross-system Integration **Agentic AI - Payment Gateways** - Autonomous Task Execution - Cross-system Integration - Decision Making **Agentic AI - Enterprise Payment** - Adaptive Learning ## Top BlueSnap Alternatives - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - 4.4/5.0 (2,688 reviews) - [Payoneer](https://www.g2.com/products/payoneer/reviews) - 3.2/5.0 (365 reviews) - [Adyen Payments](https://www.g2.com/products/adyen-payments/reviews) - 4.0/5.0 (41 reviews)